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38 Swansea Road, Markham, ON L3R5K2
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13 reviews
Add review5 star
23%
4 star
38%
3 star
8%
2 star
23%
1 star
8%
9.2
Review score
11713 reviews
230 facilities
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Christine R
-
Child of resident/client
5.0
5 Stars for Sunrise of Unionville
My mother has lived at Sunrise of Unionville since the [date removed]. Our family is very happy with the care our mother has received from the day she arrived. As time has gone on Mom's care needs have increased and Sunrise of Unionville staff have always taken very good care of her.
They provide regular communication through email, an app and if there is a concern or something they feel we need to know quickly they will pick up the phone and call. All the staff is friendly, and helpful. The staff makes the effort to know the names of all the residents and greet them by name when they see them.
I would highly recommend Sunrise of Unionville.
About the facility Sunrise of Unionville
Sunrise of Unionville in Markham, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Sunrise of Unionville
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Memory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Anytime Dining
- Gluten-free
- Restaurant Style Dining
- Meals Provided
- No Sugar
- Guest Meals
- Special Dining Programs
- Low / No Sodium
- Room Service
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Handicap Accessible
- Air Conditioned
- Ground Floor Units
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Outdoor Common Areas
- Outside Patio
- Barber Shop
- Indoor Common Areas
- Indoor Atrium
- Central Fireplace
- Library
- Beauty Salon
- Meeting Room
- TV Lounge
Recreational areas
- Billiards Lounge
- Arts and Crafts Center
- Jacuzzi
- Fitness Center
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
- Housekeeping
Languages spoken
- Chinese
- English
- Mandarin
- Filipino
Activities
- Karaoke
- Bridge Club
- Devotional Activities Offsite
- Visiting Chaplain or Priest
- Current Events Club
- Stretching Classes
- Intergenerational Programs
- BBQs or Picnics
- Walking Club
- Tai Chi
- Live Dance or Theater Performances
- Community Service Programs
- Art Classes
- Birthday Parties
- Choir / Singing Club
- Resident Band or Musicians
- Reminiscence Programs
- Devotional Activities On-Site
- Activities On-site
- Activities Off-site
- Men's Club
- Educational Speakers / Life Long Learning
- Cards / Pinochle Club
- Cooking Classes
- Catholic Services
- Other Religious Services
- Sensory-based Programs
- Bible Study Group
- Live Musical Performances
- Holiday Parties
- Day Trips and Outings
- Protestant Services
- Happy Hour
Compare
Sunrise of Unionville
38 Swansea Road, Markham, ON L3R5K2
One Kenton Place
1 Kenton Dr, North York, ON M2R2H6
Forestview Retirement Residence
537 Finch Avenue West, Toronto, ON M2R 0A8
Amica Bayview Village
15 Barberry Place, North York, ON M2K1G9
Review score not available
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
61%
4 star
13%
3 star
0%
2 star
13%
1 star
13%
7.2
Review score
11 reviews
7.2
Review score
11 reviews
5 star
36%
4 star
37%
3 star
18%
2 star
0%
1 star
9%
Review score not available
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Reviews
for Sunrise of Unionville
13 reviews
Write a reviewA Place for Mom has scored Sunrise of Unionville with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Unionville has 13 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.5
Friendliness
3.4
Care Services
3.3
Staff
5.0
Meals & Dining
5.0
Activities
3.3
Value for Cost
3.2
A Place for Mom has scored Sunrise of Unionville with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Unionville has 13 reviews with an average "overall experience" of 3.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Christine R - Family/friend
Assisted Living
July 8, 2021
5 Stars for Sunrise of Unionville
My mother has lived at Sunrise of Unionville since the [date removed]. Our family is very happy with the care our mother has received from the day she arrived. As time has gone on Mom's care needs have increased and Sunrise of Unionville staff have always taken very good care of her.
They provide regular communication through email, an app and if there is a concern or something they feel we need to know quickly they will pick up the phone and call. All the staff is friendly, and helpful. The staff makes the effort to know the names of all the residents and greet them by name when they see them.
I would highly recommend Sunrise of Unionville.
Elizabeth Gail - Family/friend
Memory Care
November 19, 2018
Beautiful facility needs one small improvement.
My sister-in-law, for whom I have POA for personal care, needed assisted living services earlier this year. There was no such accommodation in Durham Region where she lived previously. Clearly, more of this level of care is needed for those who are not completely independent and yet not needing the services of a long term care facility. Sadly, the cost of care at Sunrise is prohibitive for many. I, myself, could not afford to live there. We recently held a family gathering in the Activity Room on the 2nd floor and the staff were very welcoming, gracious and accommodating in giving us the use of the room, providing and setting up tables and chairs, providing linens etc.. My sister-in-law has only one complaint - the quality of food served in the dining room is "uneven" at best. When visiting her, we ourselves have also experienced inconsistency in the quality of meals provided. Considering the cost of living there, this is disappointing. Otherwise, she is happy at Sunrise and is quite bonded with one particular caregiver. Sunrise provides good but high cost assisted living services for those who can afford it. We need more of this level of care at more affordable prices.
Bruce Sutherland - Family/friend
Memory Care
November 14, 2018
They took good care of my Mother until her passing
Anonymous - Family/friend
Memory Care
November 14, 2018
Overvalued for the level of care
The care and service at Sunrise of Unionville was disappointing. They were understaffed, the workers were very unhappy and it showed. Communication was very poor. If the emergency cord was pulled, no one came. The food and activities were okay. The maintenance was poor. The cost should have been 50% less than what was being charged. We paid expecting excellent care at a higher level of experience. The level of care did not warrant the cost. They definitely need better organization.
RJ Dempster - Family/friend
Memory Care
December 11, 2017
I Do Not Recommend
While it is a very beautiful, and clean Retirement Home, and staff were friendly, it is understaffed. Same employees that bath/dress, and help seniors, also prepare for meals leaving them short handed at meal times. My father had more than 3 falls in a matter of weeks. We were told that he was sore as he pulled a muscle, and had been examined by the nurse. After several days of dads pain increasing we took him to hospital via private ambulance. The pulled muscle we were told he had turned out to be cracked ribs, and torn rotor cuff at the shoulder. Dad was being moved around, and pulled on the side of his injury for several days... DO NOT RECOMMEND for seniors that cannot take care of their own needs. Dad in a better place now that has the staff to meet his needs. He has had no falls or injury since leaving Sunrise.
Anonymous - Toured community
Memory Care
September 6, 2017
Small intimate community. Staff is very attentive and well engaged with residents. Good level of care and good exercise class.
Community too small for my parents and insufficient ethnic mix. Food was average.
Anonymous - Toured community
Memory Care
July 13, 2017
Sunrise of Unionville
I am quite pleased with Sunrise although they keep asking me to get other things for Dad. First it was a toilet seat riser, then a new bed and now bibs for eating. He is quite comfortable there and now that he will be getting physiotherapy I think he will progress quite rapidly into walking again. To start with they were having him participate in singing and music, which are not his thing, but have adapted his program more to his interests.
- Family Member - Family/friend
Memory Care
July 6, 2017
I would not recommend it
Our stay was short, and I got the feeling that this would not have worked out or been a good experience. It's a beautiful place, and most of the people are friendly, but within 3 weeks we were already having communication issues, especially with medications. The director is a very nice lady but I personally think she's too young and inexperienced. I have heard a couple of other people pulling their loved one out. It's expensive, there were belongings and tables missing. All in all I do not recommend them.
Response from Sunrise of Unionville
July 10, 2017
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
Family Member - Family/friend
Memory Care
June 9, 2017
A Very Good Place
He's very, very happy. He is doing wonderful. I love the facility I really do. I'm happy. It's very clean, and I never get complaints about the food, or anything like that. It really is very nice.
B Elaine Saksons - Family/friend
Memory Care
November 11, 2016
Warm, caring supportive.
Found ourselves in the situation of having to place both parents in care. Sunrise offered to take them both and keep them together.
The staff is very caring and go out of their way to accommodate their residents.
They are very approachable and easy to reach.
My parents are not adjusting well in spite of all that Sunrise has done to make it easier for them. Unfortunately, they are not in a position to return to their home.
Sunrise staff are supportive to the family and understand the extreme stress we are all under.
Anonymous - Toured community
Memory Care
May 11, 2016
Good food, nice staff but very expensive
Anonymous - Family/friend
Memory Care
August 18, 2015
My mom is happy there
The food would get about a four. Sometimes I notice that the the light bulbs burn out in the rooms, and it takes a little while to get noticed. LED bulbs might be a good fix for that, and they are a money saver too. We liked the environment when we first went in. It was welcoming and warm, and I liked the location as well. My mom is happy there, which is the most important part.
Anonymous - Toured community
Memory Care
September 4, 2014
Review of Sunrise of Unionville Alzheimer's / Memory Care in Markham, ON
Great place. Expensive. But on my list.
Viewing 1-13 out of 13 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ontario regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ontario regulations for Assisted Living.
Frequently Asked Questions about Sunrise of Unionville
Sunrise of Unionville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (905) 947-4566 to reach a resident at Sunrise of Unionville.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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