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Sugar Creek and Arbors at Sugar Creek

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161 Professional Parkway, Troy, MO 63379

For more information about senior living options:
(866) 374-4058
11 reviews
Add review
5 star
45%
4 star
46%
3 star
0%
2 star
9%
1 star
0%
See all reviews
Sugar Creek and Arbors at Sugar Creek
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Sugar Creek and Arbors at Sugar Creek
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Sugar Creek and Arbors at Sugar Creek in google map
street view of Sugar Creek and Arbors at Sugar Creek

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Anonymous
-
Family/friend
4.0
They Appeared The Best
After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten w

About the facility
Sugar Creek and Arbors at Sugar Creek

Sugar Creek and Arbors at Sugar Creek in Troy, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Sugar Creek and Arbors at Sugar Creek

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Professional Chef
  • No Sugar
  • Gluten-free
  • Vegan

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Library
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace

Recreational areas

  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Reminiscence Programs
  • Educational Speakers / Life Long Learning
  • Other Religious Services
  • Live Dance or Theater Performances
  • Cooking Classes
  • Day Trips and Outings
  • Gardening Club
  • Holiday Parties
  • Activities Off-site
  • Activities On-site
  • Intergenerational Programs
  • Art Classes
  • Live Musical Performances
  • Stretching Classes
  • BBQs or Picnics
  • Live Well Programs
  • Birthday Parties
  • Wii Bowling

Compare

Sugar Creek and Arbors at Sugar Creek
Sugar Creek and Arbors at Sugar Creek

161 Professional Parkway, Troy, MO 63379

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Review score not available
8.9
Review score
41 reviews
8.9
Review score
41 reviews
5 star
75%
4 star
10%
3 star
15%
2 star
0%
1 star
0%
8.3
Review score
30 reviews
8.3
Review score
30 reviews
5 star
64%
4 star
27%
3 star
3%
2 star
3%
1 star
3%
Review score not available
Studio
--
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Independent Living, Adult Day Services

Reviews

for Sugar Creek and Arbors at Sugar Creek

11 reviews
5 star
45%
4 star
46%
3 star
0%
2 star
9%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Sugar Creek and Arbors at Sugar Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sugar Creek and Arbors at Sugar Creek has 11 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
Meals & Dining
Activities
3.7
Value for Cost
4.1
A Place for Mom has scored Sugar Creek and Arbors at Sugar Creek with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sugar Creek and Arbors at Sugar Creek has 11 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Anonymous - Family/friend
Memory Care
February 21, 2017
4.0
Verified Review
They Appeared The Best
After touring this community and comparing it to another place. I thought this was the best choice for my uncle. As a new resident he is doing fine so far. I like the care he gets from the staff. They offer activities for all the residents, but he prefers to keep to himself. I have eaten with my uncle and we both think the meals are good tasting and fine for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
November 30, 2016
2.0
Verified Review
Not Impressed with This Community
I was not impressed with my tour of this community. The memory care portion of the community I was shown was chaos. Everything felt disorganized. When I asked for the activities calendar, they said one has been made yet. There were many factors that played into where to move my mother. It would not had felt comfortable with her living here.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Memory Care
September 2, 2016
5.0
Verified Review
I could not have asked for better care!
The community at Sugar Creek & Arbors at Sugar Creek is a fabulous place. It is very well kept and updated throughout. The staff were amazingly helpful and caring for my loved ones needs. The community was marvelous to our family and we are very pleased with them. I highly recommend Sugar Creek!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
September 1, 2016
4.0
Verified Review
It Was A Lovely Visit
I liked the tour I got. I was able to see everything they offered. The community looks very nice and it appear they keep it clean. My guide was on time for the meeting and they was knowledgeable about the place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
May 11, 2016
4.5
Verified Review
Mom has been at Sugar Creek for some time now and doing really great. She recently got her gallbladder removed and still trying to recover but definitely getting the care she needs. They have a hairstylist there and the food is really good. What I like the most is the fact that it's a smaller place and the residents get lots of attention. If there is something served at any meal time that the residents don't like they are able to order whatever they want to eat. Every once in a while they have guests that come to play music during meal time. Sugar Creek is a great place to be!
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Dana Vouga, CSA - Family/friend
Memory Care
September 9, 2015
4.5
Verified Review
PLEASE read this review!
My Mom has been at Sugar Creek for almost two months and it has been GREAT! She constantly tells me how friendly the residents and staff are and how happy she is to be there. I am a Certified Senior Advisor and my husband and I have an Elder Law Firm. I am familiar with a number of communities and Sugar Creek is an excellent community!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Sugar Creek and Arbors at Sugar Creek
September 15, 2015
Thank you so much for taking the time to share your thoughts about our community. Our team works hard every day to deliver a great customer experience. I am pleased your mom is a part of our Sugar Creek family and is happy at her new home. Jane Ann Sage/Sales Director
Anonymous - Family/friend
Memory Care
December 29, 2014
4.0
Verified Review
great place, understaffed
Overall Sugar Creek & Arbors is a wonderful place. Very nice staff and clean warm welcoming atmosphere. The one area where they really could improve would be that they are very short staffed. The staff works very hard, but is very busy and not able to spend the time that they should with the residents as there is so much to be done and not enough of them.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Response from Sugar Creek and Arbors at Sugar Creek
February 1, 2015
Thank you for submitting your review. All in-put helps us do a better job. wWe have recruited a number of new caregivers recently and you should see improvement in the coming weeks – we’re very selective about who we hire so it takes us a bit longer when openings occur. Mary
Anonymous - Family/friend
Memory Care
October 28, 2014
4.0
Verified Review
It was clean and they were nice, but there were a few issues
This was exactly what we needed and we felt like they were a real blessing. It was clean and they were nice, but there were a few issues, it appeared that they were short staffed. Someone made a comment that people sometimes wouldn't show up for their shift, and one night I heard there was only one girl on for the whole place. The aides got in a fight one time. So there were some issues with the staff. I felt like they were stretched pretty thin. They had a calendar for activities but my loved one would tell me that they would often be cancelled. The food was pretty good, I would say a four. The administrator, seemed pretty unorganized, she was our main concern, she didn't seem real with it. We had to do a lot of playing phone tag. I did feel that my loved one was safe, and well cared for, and we were pretty happy. It was very homey, and didn't smell like a nursing home.
Cleanliness
5
Friendliness
4
Value for Cost
3.5
Care Services
3
Activities
2
RG - Family/friend
Memory Care
September 12, 2014
5.0
Verified Review
My experience with Sugar Creek has be...
My experience with Sugar Creek has been very satisfying. I'm satisfied with their services. I'm overall satisfied with the friendliness of the staff, cleanliness of the facility, and care they provide.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Resident/client
Memory Care
September 3, 2014
4.5
Verified Review
Assisted living can't get much better
I just want to say that putting a family member in an assisted living facility is not an easy decision. Sugar Creek is a very nice facility. The staff members are very nice & are always there to help mom out. It's small so all of the residents know each other. They are working on doing more activities & doing more outings & I think that will benefit the residents that like to still get out & about. I would recommend this facility to any one that is looking.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
3
Response from Sugar Creek and Arbors at Sugar Creek
September 4, 2014
Thank you so much for your kind words. We are always striving to do better. Thanks again.
Would Recommend - Family/friend
Memory Care
July 12, 2013
4.0
Verified Review
Offers memory care services
The determining factor for choosing Sugar Creek & Arbors was the cost. I really like that Sugar Creek has an intimate setting with only 10-15 residents. I looked at every facility in St. Charles County, I would guess it was about 10. Sugar Creek & Arbors is newer than other places mom has lived at, so they still feel like they are figuring things out here. I noticed that Sugar Creek has a lot of turnover, more so than other places. The Director of Assisted Living was let go so the Director of Memory Care now runs both buildings. The admissions process here seemed long, the Director was new and seemed to be learning as she went. My basic care services questions could not be answered by the staff. They would follow up but I feel like it's a learning curve; Sugar Creek is still finding its way. For example when I asked about the cost of hooking up a tv in mom's room it took several days to receive an answer.
Cleanliness
3.5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
3
Viewing 1-11 out of 11 reviews

Neighborhoods
around Sugar Creek and Arbors at Sugar Creek

See what the neighborhood has to offer and what’s nearby:
Sugar Creek and Arbors at Sugar Creek in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.

Frequently Asked Questions
about Sugar Creek and Arbors at Sugar Creek

Sugar Creek and Arbors at Sugar Creek offers Studio and 1 Bedroom. Learn more.

Call (636) 528-3136 to reach a resident at Sugar Creek and Arbors at Sugar Creek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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