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Spring Hills Home Care

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515 Plainfield Ave, Edison, NJ 08817

For more information about home care options:
(866) 374-4058
13 reviews
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Spring Hills Home Care
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Spring Hills Home Care
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Loved one
-
Family/friend
5.0
Good care, and responsive management
My loved one did not need much in the way of actual care, but the services we received from Spring Hills Home Care were just what we were wanting. Everyone we worked with was friendly, and the only time we had an issue with a caregiver missing their appointment they sent a replacement righ

About the facility
Spring Hills Home Care

Spring Hills Home Care in Edison, NJ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Spring Hills Home Care
Spring Hills Home Care

515 Plainfield Ave, Edison, NJ 08817

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No reviews
16 reviews
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Starting rate
--
Starting rate
--
Starting rate
--
Starting rate
Starting at $XX/hr

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

No

Household chores

No

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for Spring Hills Home Care

Overall Rating
3.5
Cleanliness
3.4
Friendliness
3.4
Care Services
3.4
Staff
Meals & Dining
Activities
3.4
Value for Cost
3.4
Parent company
Bedrock at Home
7.7
Review score48 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
WnQjf4XEguw925Ygj0DvbSSvoPM7IzABPVJ+dSnEoy0= - Toured community
Home Care
June 22, 2016
3.0
Verified Review
Nicole [removed] was very helpful and responsive. The nurse was also responsive and understanding and had good communication when the aide called out sick. We wish the aide had more training, though, which the home care agency prided themselves upon. The aide was very friendly and helpful, which we really appreciated. We really liked his personality, and he was quick to help. But the aide also did something in caring for my dad that the nurse later said should never be done and that she would discuss it with him. Another thing we were very concerned about was that my dad had a swallowing problem, and on 2 occasions my dad was fed and given a drink while lying down flat. My dad had the ability to sit in a chair and do this, so this was a bit disconcerting.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Spring Hills Home Care
June 30, 2016
Thank you for your review. We welcome all feedback and will follow up with your concern further if you could please call our Family, Client, and Associate Concern line at [removed].
Anonymous - Toured community
Home Care
September 2, 2015
4.0
Verified Review
It was very expensive, and seemed to be very upscale.
We considered using the home care services. They have a community, as well as having home care services. It was very expensive though, and seemed to be very upscale. I would have used them had we been able to afford it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Spring Hills Home Care
October 19, 2015
Thank you for your feedback. We appreciate all reviews.
Anonymous - Toured community
Home Care
August 23, 2015
0.5
terrible
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Spring Hills Home Care
February 23, 2021
Dear Anonymous, Thank you for your review. We would like more details so we can make improvements. Please feel free to email us at [removed] and leave us a number so we can connect.
anna j. - Toured community
Home Care
June 21, 2015
4.0
Verified Review
Services haven't started yet because of my mom's hospital stay and rehab
I have been in contact with Rhea Anne [name removed] from the Somerset office. She came and completed an evaluation at my mom's home, but my mom went into the hospital. From there, my mom went into rehab. We haven't been able to experience their services yet. Communication has been wonderful and helpful with Rhea Anne. I will update, once services begin.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Spring Hills Home Care
September 1, 2015
Thank you for your feedback. We appreciate your review, hope mom does well in her recovery, and look forward to working with you.
Anonymous
Home Care
June 8, 2015
4.0
Verified Review
Excellent service!
Our experience with Spring Hills Home Care was a very good one! The aide they sent was friendly and professional, and did a great job looking after our loved one. We plan to use them again in the future!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Spring Hills Home Care
October 19, 2015
Thank you for your positive review. We appreciate your feedback.
Anonymous - Toured community
Home Care
April 14, 2015
4.0
Only recently started services, but Mom & Chavea getting along very well. She's getting Mom to do more things. Appears to be good fit.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Spring Hills Home Care
April 22, 2015
Thank you for your positive feedback. We love hearing what our clients and their families have to say.
Anonymous - Toured community
Home Care
April 9, 2015
5.0
Verified Review
professional care
very professional, caring people to help you make a decision on providing care for your loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Spring Hills Home Care
April 22, 2015
Thank you for your review. We appreciate your feedback.
Anonymous
Home Care
December 1, 2014
3.5
Verified Review
Went well, overall
Overall our experience with Spring Hills Home Care was a good one. We didn't have any issues with scheduling or tardiness. In terms of the care they provided things went well overall, some of the aides were better than others but for the most part they provided what they promised. I gave them some specific meal instructions and it was never entirely clear if they followed those.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from Spring Hills Home Care
April 22, 2015
Thank you for your feedback. All reviews allow us to better serve you and others in the future. If you would like to discuss this further, please contact us at [removed].
Anonymous
Home Care
October 10, 2014
0.5
Verified Review
Would not recommend Spring Hills
I would NOT recommend Spring Hills Home Care. Our experience with them was not good at all. The caregiver they said they would send out never arrived, and they still attempted to charge us for the service. Avoid them.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Spring Hills Home Care
April 22, 2015
Thank you for your feedback. All reviews are important. Please contact us at [removed] so we can hear more about your situation to improve our services in the future.
Loved one
Home Care
September 29, 2014
4.0
Verified Review
Going well overall
Overall things have gone well with Spring Hills Home Care. The caregivers they've sent have been friendly and professional (one person in particular was fantastic), and they've been able to meet all of our needs in terms of scheduling.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Spring Hills Home Care
April 22, 2015
Thank you for your positive feedback.
Anonymous - Toured community
Home Care
July 22, 2014
5.0
Verified Review
As of now our only contact ...
As of now our only contact has been with Carla in Cherry Hill. She has been excellent in assisting us to providing in home care for my sister. Once the service is in place I will be happy to let you know how it is working.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Spring Hills Home Care
July 28, 2014
Thank you for your positive feedback. We look forward to hearing back from you as we exceed your expectations.
Bob Nnn
Home Care
June 17, 2014
3.5
Verified Review
A better spirited life.
There was huge resistance from my mother on having someone in 'her house' to help her but the caregiver she has is doing a wonderful job. With Moms sporadic memory there are days where she wants to tip the caregiver for the outstanding service she has received and days where 'that person came today'. That aside, Mom seems in much better spirits now that sheknows there someone to go places with if she wants to.
Response from Spring Hills Home Care
June 18, 2014
Thank you for your positive feedback. Spring Hills Home Care Services continually strives to provide services that exceed expectations. We would love to hear more about your experience. Please call us directly at [removed].
Loved one - Family/friend
Home Care
February 10, 2014
5.0
Verified Review
Good care, and responsive management
My loved one did not need much in the way of actual care, but the services we received from Spring Hills Home Care were just what we were wanting. Everyone we worked with was friendly, and the only time we had an issue with a caregiver missing their appointment they sent a replacement right away. I'd have no problems recommending them to anyone who might need home care in the area.
Response from Spring Hills Home Care
February 11, 2014
Thank you for your feedback. Spring Hills Home Care Services prides ourselves on outstanding care and service. Your supportive review is very much appreciated!
Viewing 1-13 out of 13 reviews

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