Serene Gardens of Hartland

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Serene Gardens of Hartland

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Staff is very friendly. Working well with a great hospice staff. Couldn't be happier. [name removed]is fantastic. Always ready to help. Good meals. Good activities. Very clean.","reviewerDisplayName":"David Carl Runyan","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"The perfect place for mom","reviewContent":"Serene Gardens is an outstanding home for my mom. The staff are so kind to her and are getting her involved with many activities. No more running around for hair appointments, Dr appointments, PT, Foot Dr. they all come to her room! My mom was on blood pressure medicine for years and now she is completely off of it because her stress levels are so low. I would recommend Serene Gardens to anyone that is looking for a home for their family member.","reviewerDisplayName":"Sharon J","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would recommend ","reviewContent":"We wish we would have used your service when we were looking for independent living for our mom. It would have saved a lot of heartache and anxiety if we understood independent living, assisted living, and memory care. We would have gone with a facility that incorporated all 3 versus having to move our mom.\n1. 4 - Some of the staff deserve 5, but others shouldn't have been there. My mom had dementia, so I was there a lot and saw the inconsistencies in staff. Again, MANY of the staff were wonderful, but they weren't there 24/7.\n2. 5. Very clean!\n3. 3 with the same response as question 1.\n3. 5\n4. 4. She also had hospice care, which helped a lot. [facility removed] and [facility removed] worked well together.\nOn a side note, I strongly encourage families to use an outside hospice versus the one recommended by the facility.\n5. 5 if you're referring to the in-house administrative staff. They always responded and helped.\n6. 1. The food was bad! For what we paid, the food should have been better.\n7. 5+5+5!!! Their new activities director, [name removed], was excellent!! She made every resident feel loved and did so much for them and families.\n8. 3. I think those that own the facility make those that run it do more with less while they pocket the money.\nAgain, I am happy to answer questions.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful facility with THE BEST staff","reviewContent":"Our mom is very happy and comfortable at Serene Gardens. The staff is exceptional! I’m so thankful for A Place for Mon to point me in the best direction. Serene Gardens of Hartland is the best!","reviewerDisplayName":"Lori W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Care","reviewContent":"Very accommodating, clean, great care, good food and a lot of attention to detail. The staff from top to bottom worked well with my brother, my wife and me. I highly recommend this facility and thankful for the wonderful service and support.","reviewerDisplayName":"Bill Philip","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mostly good","reviewContent":"Very clean facility. Staff overall is very caring. Had a few issues with nurse Aids. I feel they could use more training when it comes to patient safety and care. Most Nurses Aids very pleasant and really cared for the residents. However, they pass meds and I do not feel that some have enough knowledge to do so. Some med errors/misinformation were made on behalf of my mother. There are no RN's/LPN's on staff after hours and on weekends. The administration/ director addressed issues as I brought to their attention. Food was good and plentiful. Because I am an an RN, I was there every day and my mom had a nurse from hospice, it worked for us. I would not recommend for patients that need advanced medical needs.","reviewerDisplayName":"Susan Elizabeth Zaborowski","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens a Peaceful Place","reviewContent":"We moved our parents to Serene Gardens of Hartland about 3 months ago. They were living in an Independent Living facility before this. The administration at SG has been very accommodating to meeting our parents’ needs. They strive to listen and have addressed any concerns we’ve had. The meals are very tasty and nutritious. The faculty is clean and well taken care of.\nThere does seem to be a lot of turn over of staff but I imagen this is normal in these facilities. The staff do call our parents by name and quickly learn their needs. Although they sometimes seem short-staffed, I’ve never felt it was unsafe. Our parents are well fed, clean and content. Overall, SG feels like home to our them and we especially like the small size of the facility.","reviewerDisplayName":"Karen W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens of Hartland review","reviewContent":"They are short staffed and there have been some highs and lows. My mom has several issues they are learning. There are days I wish we could afford better care, but I know nobody can take care of her like I can so I have to learn to trust them. I have high standards. She likes her space. They don't clean to my standards but I'm ocd. The outside grounds need a little tlc. There are some staff that go above and beyond, they are amazing! Some that do what they have to. Right now with the staff shortage they are busy, I wish they could spend more one on one time. Some meals have been less desirable. It's not home cooking but she has options. The activity staff are so nice. I wish they had activities on the weekends or some evenings. It's a lot of money but I know for everything we get it's not in the world of assisted living. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens of Hartland","reviewContent":"My aunt is holding her own still. She is on hospice. Serene Gardens is absolutely wonderful. \nStaff is very helpful and attentive! ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"My loved one is currently a resident at Serene Gardens of Hartland and everything has been great for her at this facility, so far. The cleanliness and friendliness are excellent. The staff, care services, meals and value for cost are excellent as well. I would recommend Serene Gardens of Hartland to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Serene Gardens","slug":"serene-gardens-1459132","averageReviewScoreDisplay":7.8,"communityCount":9,"reviewCount":109}},"communityName":"Serene Gardens of Hartland","leadgenCompleted":false}

1453894

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2799 Bella Vita Dr, Hartland, MI 48353

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Discover the perfect blend of comfort and care at Serene Gardens of Grand Hartland. Our Assisted Living and Memory Care community offers all-inclusive pricing, ensuring peace of mind for families. With a focus on individualized care, our dedicated team provides tailored support for each resident's unique needs. Enjoy a vibrant lifestyle with engaging activities, and savor delicious home-cooked meals that make every day special. Welcome to a place where your loved one can thrive and find a home that truly cares.

Discover the perfect blend of comfort and care at Serene Gardens of Grand Hartland. Our Assisted Living and Memory Care community offers all-inclusive pricing, ensuring peace of mind for families. With a focus on individualized care, our dedicated team provides tailored support for each resident's unique needs. Enjoy a vibrant lifestyle with engaging activities, and savor delicious home-cooked meals that make every day special. Welcome to a place where your loved one can thrive and find a home that truly cares.

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