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Senior Helpers - Franklin, TN

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109 Holiday Court Suite D1, Franklin, TN 37067

For services offered:
(866) 374-4058
7 reviews
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Senior Helpers - Franklin, TN
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Senior Helpers - Franklin, TN
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Robert
-
Resident/client
5.0
So far so good

About the facility
Senior Helpers - Franklin, TN

Thank you for visiting our page.

Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.

Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.

We look forward to assisting you and your family in any way we can.

Senior living options offered

Home Care

Pricing
for Senior Helpers - Franklin, TN

Total costs depend on select services and the level of care needed.

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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Senior Helpers - Franklin, TN
Senior Helpers - Franklin, TN

109 Holiday Court Suite D1, Franklin, TN 37067

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14 reviews
16 reviews
No reviews
Starting rate
--
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
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Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available

Services
at Senior Helpers - Franklin, TN

Home Care

Services Offered

  • Alzheimer's/Dementia
  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance
  • Transportation

Reviews

for Senior Helpers - Franklin, TN

Overall Rating
3.6
Cleanliness
3.4
Friendliness
3.9
Care Services
3.8
Staff
4.5
Meals & Dining
Activities
3.4
Value for Cost
3.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Nancy
Home Care
August 26, 2024
4.0
Company Request Survey
The quality of caregivers has been great.. The only problem is big turnover in personal. We have had 4 different caregivers in the last 2 months! It makes my wife a little confused. This is not good!!
Friendliness
5
Care Services
4
Staff
4
Value for Cost
4
Robert - Resident/client
Home Care
December 9, 2021
5.0
Verified Review
So far so good
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Emily - Toured community
Home Care
October 19, 2015
5.0
Verified Review
Great care, easy process!
We used Senior Helpers for my dad, to give my mom a little reprieve from her daily care taking duties, and the process couldn't have been easier! They answered all my questions and kept me informed along the way. The 2 care givers that we had were personable, and easy to talk to. My dads routine wasn't interrupted at all. I will definitely use them again, and would highly recommend them!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
October 16, 2015
2.0
Poor management
Senior Helpers overworks their experienced caregivers. When they couldn't send a qualified second caregiver, they just piled more hours on the first person. [removed] Would not recommend.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous
Home Care
October 5, 2015
3.0
Verified Review
some really good caregivers and some really bad ones
With Senior Helpers we've had some really good caregivers and some really bad ones. The biggest problem is they send some people with no experience. The say all the caregivers are trained specifically for dementia care and that is not true - they watch a video - I don't call that training. There are some that have never worked as a caregiver that show up. Some have also just been lazy and irresponsible. Two caregivers have actually left mom alone, left before their shift was over and locked mom in the house. I would have not known if not for the nanny cam. They have had several they have sent that are just priceless though. But I think they get paid so little that the good ones end up quitting.
Anonymous - Family/friend
Home Care
July 16, 2015
3.5
Verified Review
Don't waste your time.
Working with Senior Helpers was full of ups and downs. We used them for a while but are no longer using their services. Some caregivers were good while others were terrible. The agency did react quickly to rectify any issues but overall the services were a bit mediocre. ii would not recommend to a friend.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous
Home Care
November 25, 2014
3.0
Verified Review
Decent service
I used this service temporarily while my regular caregiver was unavailable, and honestly I just was not too impressed with them. The caregivers they sent were friendly enough, but seemed a little inexperienced. I also had a mix-up with the office staff regarding the billing. All that being said I appreciated that they were able to fill in for my regular caregiver, and I would use them again in the future if the need arises.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-7 out of 7 reviews

Frequently Asked Questions
about Senior Helpers - Franklin, TN

A Place for Mom has scored Senior Helpers - Franklin, TN 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (615) 591-7007 to reach a resident at Senior Helpers - Franklin, TN.

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To conduct a complete investigation, seniors and their families should:

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