About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Scottsdale Village Square, A Pacifica Senior Living Community

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2620 N 68th St, Scottsdale, AZ 85257

For pricing & availability:
(866) 374-4058
8.3
Review score
69 reviews
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8.3
Review score
69 reviews
5 star
60%
4 star
20%
3 star
13%
2 star
0%
1 star
7%
See all reviews
8.7
Review score
10133 reviews
99 facilities
Scottsdale Village Square, A Pacifica Senior Living Community
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Scottsdale Village Square, A Pacifica Senior Living Community
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Craig R
-
Child of resident/client
5.0
Caring and helpful during a tough time
Everyone we met at the facility went out of their way to help in any way they could to get my mom who has dementia into the facility. They were kind to my mom and made sure at every step of the way that her comfort, care and needs came first. As stressful a situation it was having to move

About the facility
Scottsdale Village Square, A Pacifica Senior Living Community

Enjoy the warm weather and gorgeous nature views of Scottsdale, Arizona, while living at Scottsdale Village Square. The award-winning Pacifica Senior Living community provides the perfect backdrop for relaxing and enjoying your golden years, with easy access to major highways, Tempe, Mesa, and downtown Phoenix. The warm, welcoming community is close to friendly neighborhood shops and restaurants, as well as less than 5 miles away from Old Town Scottsdale, Scottsdale Fashion Square, Granite Reef Senior Center, or the Phoenix Zoo.

Residents enjoy the community’s home and family-like atmosphere with 24-hour care from a highly trained team. The care options include independent living, assisted living, memory care, and skilled nursing services available, providing residents with the continuum of care services they need to age in place. With access to a wide range of services including personal laundry, scheduled transportation services, restaurant-style dining options, medication management, incontinence care, assistance with grooming, and more, residents can feel safe and cared for in a community equipped with everything they need.

Residents enjoy pet-friendly one- and two-bedroom floor plans, each equipped with their own thermostats, microwaves, and refrigerators. In addition to private and companion living spaces to enjoy, the community also offers an expansive courtyard, beauty salon,...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Scottsdale Village Square, A Pacifica Senior Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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North Scottsdale Retreat
North Scottsdale Retreat

23402 N. 84th Street, Scottsdale, AZ 85255

McDowell Village aerial community view
McDowell Village

8300 East McDowell Road, Scottsdale, AZ 85257

Acoya Troon by Cogir patio
Acoya Troon by Cogir

10455 E Pinnacle Peak Pkwy, Scottsdale, AZ 85255

8.3
Review score
69 reviews
8.3
Review score
69 reviews
5 star
60%
4 star
20%
3 star
13%
2 star
0%
1 star
7%
10
Review score
43 reviews
10
Review score
43 reviews
5 star
93%
4 star
5%
3 star
2%
2 star
0%
1 star
0%
9.9
Review score
87 reviews
9.9
Review score
87 reviews
5 star
78%
4 star
21%
3 star
1%
2 star
0%
1 star
0%
9.8
Review score
24 reviews
9.8
Review score
24 reviews
5 star
79%
4 star
21%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Scottsdale Village Square, A Pacifica Senior Living Community

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Anytime Dining
  • Low / No Sodium
  • Room Service
  • International Cuisine
  • Professional Chef
  • Meals Provided
  • Special Dining Programs
  • Gluten-free
  • Vegetarian
  • Vegan
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Garden View
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Covered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Barber Shop
  • Indoor Common Areas
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • Outdoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Library

Recreational areas

  • Golf Course or Putting Green
  • Fitness Center
  • Jacuzzi
  • Arts and Crafts Center
  • Game Room
  • Swimming Pool
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • German
  • English
  • Filipino

Activities

  • Cooking Club
  • Stretching Classes
  • Reminiscence Programs
  • Devotional Activities Offsite
  • Protestant Services
  • Catholic Services
  • Book Club
  • Karaoke
  • Mormon/LDS Services
  • Dances
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Men's Club
  • Wine Tasting
  • Happy Hour
  • Choir / Singing Club
  • Other Religious Services
  • Walking Club
  • Current Events Club
  • Community Service Organizations
  • Devotional Activities On-Site
  • Holiday Parties
  • Resident Band or Musicians
  • Art Classes
  • Live Well Programs
  • Montessori Programs
  • Brain fitness / Dakim
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Community Service Programs
  • Cooking Classes
  • Activities Off-site
  • Light Therapy Programs
  • Visiting Rabbi
  • Cards / Pinochle Club
  • Pet-focused Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Trivia Games
  • Forever Fit
  • Intergenerational Programs
  • Birthday Parties
  • Quilting or Sewing Club
  • Tai Chi
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Day Trips and Outings
  • Jewish Services
  • Christian Services
  • Bible Study Group

Reviews

for Scottsdale Village Square, A Pacifica Senior Living Community

8.3Review score69 reviews
8.3
Review score
69 reviews
5 star
60%
4 star
20%
3 star
13%
2 star
0%
1 star
7%
Pacifica Senior Living
8.8
Review score10131 reviews99 communities
Write a review
A Place for Mom has scored Scottsdale Village Square, A Pacifica Senior Living Community with 8.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Scottsdale Village Square, A Pacifica Senior Living Community has 69 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
4.0
Meals & Dining
3.5
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Scottsdale Village Square, A Pacifica Senior Living Community with 8.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Scottsdale Village Square, A Pacifica Senior Living Community has 69 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2023
Pacifica Senior Living
8.8
Review score10131 reviews99 communities
Logo for Pacifica Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 69 reviews
Catherine - Family/friend
Assisted Living
December 16, 2024
5.0
Verified Review
Review for Scottsdale Village Square, A Pacifica Senior Living Community
I would recommend it. We picked them because of the option they provided for my father and the price
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sharon S - Family/friend
Assisted Living
October 25, 2024
3.0
Verified Review
Could be better
All was pretty well except management being unresponsive and a lot of turn over. Communication was the worst. I wouldn't recommend now that I see how nice [removed] is. No communication with director or caregiver management. The Caregivers were very good though and even gave their personal cell phone numbers.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
2
Response from Scottsdale Village Square, A Pacifica Senior Living Community
November 1, 2024
Though we appreciate all feedback. Scottsdale Village Square has no authority here. This review should be redirected to Oxford Health, as they provide the Skilled Nursing services at this location.
Craig R - Family/friend
Assisted Living
October 10, 2024
5.0
Caring and helpful during a tough time
Everyone we met at the facility went out of their way to help in any way they could to get my mom who has dementia into the facility. They were kind to my mom and made sure at every step of the way that her comfort, care and needs came first. As stressful a situation it was having to move my mom into assisted living, they helped not just my mom, but our whole family with the process. We feel confident that my mom is in good hands.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
October 11, 2024
Craig, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Scottsdale Village Square.
Anonymous - Family/friend
Memory Care
September 4, 2024
1.0
Verified Review
Would not Recommend.
If we could give them a 0 we would. Soon after my dad was admitted into SVS the executive Director had changed twice and soon after that, the Director of nursing and many others resigned the new Director of nursing often blamed us. There was a new business manager that I had to continually hound at the beginning to get forms filled out for my dad and for me to be reimbursed. eventually a new executive Director came and he was trying, but there was so much damage and so many people coming and going they were unsure of how to do or take care of my dad. They hired many caregivers that were not qualified and really were quite lazy. There were a handful that tried but soon they could not keep up or turn the tide. I do not recommend them and actually have the state looking into some of the problems that are there.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Scottsdale Village Square, A Pacifica Senior Living Community
September 16, 2024
We are always disappointed when people do not think highly of our resident care, but we need to clarify that this review should be directed at Oxford Health. Oxford Health is a separate company who manages the Skilled Nursing Unit for memory care. We will forward this to the staff at Oxford Health, but you should reach out to them for their input as to the quality of care being provided. Remember, due to privacy laws nothing can be discussed on social media platforms so we suggest that you do so in person or via the telephone.
Anonymous - Family/friend
Assisted Living
August 29, 2024
3.0
Verified Review
Frustrated
They are very short staffed. The staff they do have are wonderful, but even with hospice, he's eating off of dirty dishes in his room unless I come and wash them. They aren't able to get him to shower so he and his room smell all the time. I'm very frustrated and believe he may need to be somewhere with total care.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
1
Response from Scottsdale Village Square, A Pacifica Senior Living Community
September 16, 2024
While we appreciate your positive comments about our staff, we are troubled over the concerns you raise here in this review. This could be a review that should be sent over to Oxford Health, it’s a separate company that handles the skilled nursing areas of our community. If this is the case, please stop by and speak with their executive director.
Anonymous - Family/friend
Assisted Living
June 25, 2024
4.0
Verified Review
Great fit for my parents
They have recently been bought by another owner and now have a new activity director and nurse coordinator (they didn't have one of their own for several months and were making errors). The quality of care has improved since then. My parents chose this one over several others because their front door opens to a green space; just like a regular condo or apartment and they've been allowed to make minor customizations to the interior and garden space in front of their apartment to feel like their home.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Scottsdale Village Square, A Pacifica Senior Living Community
July 1, 2024
Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Scottsdale Village Square.
Dianna F - Family/friend
Memory Care
June 12, 2024
4.0
It is hard to get ahold of and find people when you need help whether calling in the phone or physically at the location
I can’t really say much because my mom was only there a short time. I was frustrated when I need to get a hold of someone when I needed them to check on her. It also happened when we were moving out of her belongings we couldn’t get an employee to unlock gate for us. The few times we ate there the food was good. I feel like it’s a better place for a senior with more independence. Maybe not so much for someone with advanced Alzheimer’s as in my mom’s case.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Response from Scottsdale Village Square, A Pacifica Senior Living Community
June 24, 2024
Hi Dianna, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
M T - Family/friend
Independent Living
June 4, 2024
1.0
Pass this one by
My parents have been at SVS since [Date Removed]. Nothing that they said has held true. There are no activities as promised. When I was shown the apartments there were so many great deals they were offering then when it. Amen to sign they disappeared. They could careless who is where as long as they get paid. Getting in contact with them was hard and not what you would expect for paying the money that you do. They did not tell us that the employee smoking area is right beside them which is also right beside a covered caged patio with screaming night and day. The food is blah and again activities are minimal. Pass this one by and save yourself the money and headache as moving out will be closer than you anticipate.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Scottsdale Village Square, A Pacifica Senior Living Community
June 26, 2024
We are always interested in hearing from new residents as it can take some time to adjust and get used to a new place. We know that you have had a productive conversation with the executive director who has reviewed the issues you mentioned. If you have any additional concerns, please feel free to contact David directly.
Anonymous - Family/friend
Assisted Living
May 17, 2024
1.0
Verified Review
Disappointed!!
First, I was told that we could move in with no charges for the end of February which happened to be just two days but when I got the charges, they were charged, plus the entire bill had multiple mistakes. When I tried to speak to [name removed] in the billing department all I could do was leave voicemails and never could get her directly on the phone. I did send email with all the charged mistakes and I'm still waiting to hear back and I have been waiting to talk to them about the billing since the beginning of March. Secondly, when my dad and stepmom were moved in, they did not organize to get their prescriptions for at least a week. This caused my father to have to go into the hospital because he wasn't able to urinate. The nurse Jacquie while she's very nice, I think she's the only nurse for the whole facility , and she is not there on the weekends. There is no nursing care at all in the evenings or on weekends. Also the directors offered to move my father and stepmother into a two bedroom at no additional charge since the one bedroom was way too small for them and my father couldn't get through the door with his walker to go to the bathroom . It took about two months after they said it would only be a week to move them. The facility, especially Carl one of the directors, had offered to move them at no charge when it came time I ended up paying about $2000 to outside Movers and the facility charged me $500 for the move, which still to this day I don't know why. My father right now is on hospice and for three days now, the nurse told my father they would move his bed from a bedroom into the living room so he can be with his wife and his big TV and I'm still waiting for that to happen. Everything seems to take a long time and it's really impossible to get anyone on the phone.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Scottsdale Village Square, A Pacifica Senior Living Community
May 21, 2024
We understand the myriad of decisions that need to be made during the important move into a senior living community. And, as with any move, there are additional considerations such as bringing medications with you to allow time for physician orders/changes to be transferred. Much of this review is covered within our lease agreement, but due to privacy laws, we are not able to fully respond to care issues on a social media site. This includes some responsibilities that hospice may need to address. We want you to feel comfortable and welcome in our community, so please rest assured knowing that there is a licensed nurse present on campus and is always available to handle care staff questions. Of course, if a medical emergency should arise, we would call 911.
Deb - Family/friend
Memory Care
May 7, 2024
4.0
Verified Review
Our Experience
I would recommend Scottsdale Village Square to others. I think that it is well groomed and that the people are very nice and kind to my mother. Could there be better communication between the caretakers and the children taking care of parents? Yes. I think at least monthly phone calls should be made to update on if they're taking their showers, if they're going to meals, and things of that nature.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Scottsdale Village Square, A Pacifica Senior Living Community
May 11, 2024
Hi Deb, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Anonymous - Family/friend
Assisted Living
January 26, 2024
5.0
Verified Review
A great fit
[name removed] and [name removed] are excellent to work with. They helped us getting my sister from memory care in assisted living. Office personnel and billing people..not so much! I would recommend Scottsdale Village Square to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
January 29, 2024
Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Scottsdale Village Square, A Pacifica Senior Living Community. Thank you again, we hope that you have a great day!
Anonymous - Family/friend
Assisted Living
October 26, 2023
3.0
Verified Review
"A mostly stress free experience for me and my sister
They've been good. They underwent a change in ownership a couple months ago and communications suffered during the transition, but has since improved. They have 2 busses for taking residents to activities and appointments and both were broken for a few months, but those are also fixed now. Everything else has been great
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
3
Response from Scottsdale Village Square, A Pacifica Senior Living Community
October 26, 2023
We’re so happy to hear you’ve had a great experience at Scottsdale Village Square, A Pacifica Senior Living Community. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Anonymous - Family/friend
Assisted Living
October 24, 2023
4.0
Verified Review
Garden Feel- Outdoor catwalks makes residence feel like a regular apartment building. Friendly staff, activities and....
I marked down for some information given during interview turned out to be untrue. For example, I thought there was a pharmacy on site and had same day service. My mom waited 10 days for one of her meds. Also, Friday days out didn't happen for several months due to the fan's air conditioner being down. Should have rented a van. Apartment floor and sliding glass door and patio were not clean upon arrival. Outdoor spaces should be power-washed frequently due to dirt and bird doodles. People have been friendly to residents. My mom was very thankful for maintenance helping her with mounting things in her apartment often upon move-in. Mom says chicken is served too often for her liking. She was thankful that chef was willing to make her eggs benedict once a week. She is enjoying the Friday's out and is looking forward to the Halloween party. I am pleased that she is engaged in activities. While it is less expensive than many senior residences, it is still expensive. Garden Feel- Outdoor catwalks makes residence feel like a regular apartment building. Friendly staff, activities and good food. Recommend especially for the price.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Scottsdale Village Square, A Pacifica Senior Living Community
October 26, 2023
We want to thank you for the kind words about our staff and our community and it sounds as if your mother is happy in our community. That said, we read every review and use the constructive suggestions as teachable moments so we will share this information with our Activities Director, Food Services Director and Maintenance Manager. If you have any future issues with medications management, please reach out directly to the Resident Care Director or the Executive Director.
Anonymous - Family/friend
Assisted Living
September 29, 2023
3.0
Verified Review
Our Experience
Right now I can say that my loved one is content being a resident at Scottsdale Village Square. My loved one does complain about the food being awful, but I think it looks pretty good. They are in a transition there with a new Director of Assisted Living. It is very difficult to discuss the business side of this as the director is usually unavailable. I've been looking at different places near us that can be more helpful with working with me so that there aren't constant mix ups concerning paperwork and billing. I do want to add that, as of the last few days, they have hired a new financial person that I just spoke with to clear up the issues we have had with over charges and late fees. Scottsdale Village Square is a good place with friendly staff, but make sure to check regularly with your loved one and the facility to be assured things are running smoothly.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
3
Response from Scottsdale Village Square, A Pacifica Senior Living Community
October 3, 2023
We appreciate that you took the time to offer insight of your experience at our community. We read all comments and use many as teachable moments. We are glad that you see improvement in the business office and hope that this continues. We agree, Scottsdale Village Square if a good place with friendly staff but it is always good advice to check regularly on your love one and the facility to ensure that things run smoothly.
Anonymous - Toured community
Memory Care
July 17, 2023
1.0
Verified Review
Tour experience
We toured with Scottsdale Village Square and it was horrifying. They had prison bars keeping the people in memory care (interestingly not in their pictures on line) and very little indoor group space. Also there were lots of broken things and they wouldn't even let me see the skilled nursing area which was what we thought we originally needed. I felt so sad for those people there in memory care.
Response from Scottsdale Village Square, A Pacifica Senior Living Community
August 28, 2023
We are very sorry that you had a visceral reaction to the skilled nursing area. Witnessing a memory decline in the ones we love is devastating for families and we try to be sensitive to people’s privacy. You reacted to the wrought ironwork, which admittedly needs painting. We anticipate that this should be done soon but we do not have a timeline. We are not sure about the broken things but have checked with the staff. You are right, we do not normally conduct tours of the skilled nursing area unless your loved one is a match for the service needs.
Carrilee - Family/friend
Memory Care
May 23, 2023
5.0
Superior Care and Wonderful People
Every minute from the initial phone call to the day we moved in my mom, we have experienced nothing short of superior service, exceptional care and wonderful people. I cannot recommend Scottsdale Village Square high enough. If you are looking for a place for your loved one, contact. [name removed], Sales Director. She is so incredibly empathetic, understanding, caring and professional. From the day we met her we knew we were in great hands....but....we were blown away on move in day! In 100 degree weather, [name removed] met us with cold bottled waters, a moving cart and helped every step of the way moving my mom in. She made certain my mom was comfortable, that the staff met her immediately and that we were happy and felt comfortable as well. There is never a delay in communication and everyone there on staff is incredibly attentive! We have the utmost respect for [name removed], [name removed] the Assisted Living Care Manager and the staff. You and your loved will be in the best of care!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
May 25, 2023
Hi Carrilee, thank you for sharing this positive review about your experience with our community! Here at Scottsdale Village Square, A Pacifica Senior Living Community, we always strive for top-quality service and are glad we could provide it for you.
Kathryn and Beverley - Toured community
Assisted Living
May 19, 2023
5.0
Beautiful grounds and friendly staff
My mom and I recently toured Scottsdale Village Square with [name removed]. She was so welcoming, friendly and helpful, answering all our questions. She gave us a tour of the grounds which has a beautiful pool, jacuzzi, lots of mature trees and well maintained landscaping with paved walkways. The dining room where they provide 3 meals a day, is nicely decorated and the staff was very helpful and accommodating. Although we showed up well past lunchtime, they kindly provided us with homemade soup and sandwiches. We liked that they have lots of activities going on every day with different rooms and gathering places. [name removed] also showed us a couple of the rooms currently available - a studio and a semi-private room. Unfortunately, the 1 bedroom is out of our price range and my mom didn't like the idea of a semi-private so she didn't choose to live here. If money wasn't an issue, my mom really liked the place and ideally would have liked a 1 bedroom. I recommend checking it out.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
July 24, 2023
Thank you very much for your well throughout review of our community and the staff member who took such good care of you. It is a disappointing that the 1-bedroom was out of your price range. If your situation changes, please feel free to look at our community again.
Anonymous - Toured community
Assisted Living
May 1, 2023
5.0
Verified Review
tour review
Our family had a virtual tour with Scottsdale Village and they were so great with our loved ones, we thought it was an excellent virtual tour experience
Response from Scottsdale Village Square, A Pacifica Senior Living Community
May 8, 2023
Thank you for sharing these kind words with us about our community. It means the world to our team at Scottsdale Village Square, A Pacifica Senior Living Community!
anonymous - Family/friend
Assisted Living
January 17, 2023
5.0
Verified Review
Would recommend
They were chosen because the rooms felt more apartment like. The grounds are pretty and the apartments open to the outdoors as opposed to a hotel or institutional feel. My biggest complaint is that no one, in either the financial or medical departments have ever, ever returned my phone calls. I placed a call initially with medical regarding questions having to do with coordinating medication since the pharmacy used did not provide everything. After many messages, I finally drove 3 hours to show up in their office. Info was exchanged and issues resolved...all of which could've simply been handled over the phone. an email (over a week's span of time). All have been ignored.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
February 13, 2023
Thank you for your 5-star review!
Ashley S - Industry reviewer
Assisted Living
January 3, 2023
5.0
Recommend for loved ones
The staff here are extremely friendly. The residents have great care provided for them on the units in the facility. The people I have worked with are caring and proactive to all situations that occur. The Executive Director [name removed] is great and personable.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Scottsdale Village Square, A Pacifica Senior Living Community
January 24, 2023
Thank you for this positive recommendation! We are very proud of our team at Scottsdale Village Square and they will be thrilled to hear your feedback. Thank you!
Viewing 1-20 out of 69 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.

Frequently Asked Questions
about Scottsdale Village Square, A Pacifica Senior Living Community

Scottsdale Village Square, A Pacifica Senior Living Community offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Scottsdale Village Square, A Pacifica Senior Living Community 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (480) 946-6571 to reach a resident at Scottsdale Village Square, A Pacifica Senior Living Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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