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3800 North California Ave, Chicago, IL 60618
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Antonio
-
Loved one of resident/client
4.0
Review for Paul House and Healthcare Center
I picked this community, because it was near my home, the sales director at the time, [name removed]made me feel really comfortable with me leaving my aunt under her care, and the pricing was the most reasonable of my options.
About the facility Paul House and Healthcare Center
On the edge of Chicago’s downtown, Paul House and Healthcare Center is situated on a colorful, tree-lined street in the Irving Park neighborhood. The community offers assisted living, memory care, rehabilitative, skilled nursing, and palliative and hospice services. Standing for over 100 years, the building has a rich history that deeply connects residents to the Chicago community.
Residents and their loved ones can explore downtown Chicago’s beautiful sights. From Millennium Park to The Chicago Theater, there are plenty of options to traverse. Residents also enjoy the community’s amenities including an on-site beauty salon, individualized therapy services, activity centers, a well-stocked library, monthly trips, and more.
Residents may choose from a variety of studios and one-bedroom apartments for their living quarters. Each apartment includes a private bathroom, cable television, and telephones for convenience. And, when it comes to dining, the community offers restaurant-style meal service three times a day with accommodations.
The 24-hour staff provides personalized care services including medication management, brain stimulation, pain management, wound care, and more. The care team also includes licensed nurses to ensure proper care.
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Senior living options offered
Assisted Living
Memory Care
Pricing for Paul House and Healthcare Center
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Paul House and Healthcare Center
3800 North California Ave, Chicago, IL 60618
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7.0
Review score
21 reviews
7.0
Review score
21 reviews
5 star
19%
4 star
47%
3 star
10%
2 star
0%
1 star
24%
9.9
Review score
121 reviews
9.9
Review score
121 reviews
5 star
90%
4 star
7%
3 star
0%
2 star
1%
1 star
2%
9.7
Review score
69 reviews
9.7
Review score
69 reviews
5 star
58%
4 star
32%
3 star
6%
2 star
4%
1 star
0%
9.5
Review score
130 reviews
9.5
Review score
130 reviews
5 star
57%
4 star
35%
3 star
5%
2 star
2%
1 star
1%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Paul House and Healthcare Center
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- High Acuity Care
Meals & Dining
- Meals Provided
- Special Dining Programs
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
- Complimentary Transportation
Common areas
- Indoor Common Areas
Services
- Beautician
Languages spoken
- Spanish
- English
- Filipino
Activities
- Reminiscence Programs
- Activities Off-site
- Devotional Activities Offsite
- Devotional Activities On-Site
- Light Therapy Programs
- Activities On-site
Reviews
for Paul House and Healthcare Center
Write a review
A Place for Mom has scored Paul House and Healthcare Center with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Paul House and Healthcare Center has 21 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.6
Friendliness
3.7
Care Services
3.5
Staff
4.0
Meals & Dining
4.0
Activities
3.4
Value for Cost
3.6
A Place for Mom has scored Paul House and Healthcare Center with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Paul House and Healthcare Center has 21 reviews with an average "overall experience" of 3.3 out of 5.
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1-20 of 21 reviews
Antonio - Family/friend
Assisted Living
August 16, 2023
Review for Paul House and Healthcare Center
I picked this community, because it was near my home, the sales director at the time, [name removed]made me feel really comfortable with me leaving my aunt under her care, and the pricing was the most reasonable of my options.
Barbara H - Family/friend
Assisted Living
March 19, 2022
Disappointed
One day after leg surgery which necessitated elevation of the leg & only partial weight bearing — — there was no recliner type chair or ottoman on which to put her leg on & very little help in getting to the bathroom. Tiny cups for water — no pitchers.
Anonymous - Family/friend
Assisted Living
January 13, 2022
One of the worst
Do not put your loved ones at this facility. My mom was neglected , had water withheld for two days”ice machine broken”. The staff were frustrated and made her wait to be bathed and long wait times and frustration for bathroom help. They tried to make her go to bed early to not deal with her. She ended up taking a fall due to their negligence forced her to stand and hold on to metal pole when she told them she couldn’t. They don’t care about the patients, only seem to care when family is present. I guarantee none of the staff would put their own families here! Man in charge (name removed]) has zero manners and little empathy or compassion.! Food always cold or hard! Coffe cold! This place won’t even get one point on one star. Shame on you! One star is giving to much credit. You won’t get one point on one star from my family.
Rory V - Toured community
Memory Care
December 8, 2021
My tour review
This community was okay but there was another community that made us more comfortable that we ended up going with.
Clarence D. - Family/friend
Memory Care
September 28, 2020
Great Staff!
Just recently placed my mother in law here in September of 2020 and we have had nothing but superb care and amazing communication from the Executive Director who gave us her personal cell phone to call her if we needed anything. My sister called the executive director on a Saturday with a few extra questions and she picked up and we had a great conversation with her. We have experienced nothing but kindness and my mother in law has received the best care. We especially love the nurses here who are very attentive to my mother in law who can be a little persnickety. Kudos to the Director of Nursing, [name removed] as well! We did have some issues with my mother in law falling at the house, but once we moved her into Paul House, she's had no falls and has been doing well. They even placed a mat by her bed in case she does fall, bur fingers crossed, no falls!
Dotty45 - Family/friend
Memory Care
May 25, 2020
Horrible eperience, think twice before coming here
A close relative of mine was here recently and she was extremely unhappy with the care she received. Her first night there she had an accident on herself and was left for an extended period of time and nobody came to check on her or clean her up. She was left in the room alone crying for help. The staff at this facility never got her up and walking with physical therapy so she was completely bedridden the whole time she was there. Then her Medicare ran out and they just sent her home in horrible condition, mentally and physically. When she went in she was able to walk and take care of her basic needs, now she is bedridden needing 24 hour care. She was in a different nursing facility prior to her stay at Paul's House and it was a much better experience. I highly recommend doing research before sending a loved one here. I can almost guarantee you can find somewhere better for your loved one.
Abner Cunningham, LCSW - Industry reviewer
Memory Care
March 18, 2020
DON'T GO HERE!
I am a social worker. An elderly (93 y/o) client was moved to Paul House (which changed from St. Paul to plain "Paul" at the turn of the year when the Lutherans sold it to a private firm). When she was there she fell and fractured her hip, was taken to hospital and returned. The Paul Home is trying to collect $50,000 from her for her extended stay following the injury, which would not have happened were she properly supervised and precautions such as mats placed beside her bed. This is manifestlly unfair and a form of senior financial abuse. We are getting her "lawyered up".
In addition, the Home is trying to do all they can to discourage her from leaving and blocking the place she's chosen from taking her by saying she needs a sliding board for transfers, in which case they can't admit her. I've visited her at least eight times and there has never, ever been such a board used for transfers. We let that institution know.
Further, the client, who is mentally very sharp, says the place is grossly understaffed and there were zero followup x-rays following her injury until she insisted on it to a visiting nurse practitioner.
This is a terrible place and as a social worker of 40+ years experience with elderly, it ranks among the worst I've ever had clients in. Their attempt to take advantage of this client financially is beneath contempt and we will pursue a legal and/or government intervention to remedy.
Ipaintstuff - Family/friend
Memory Care
September 11, 2019
slow but steady
From what I have seen they are a little slow to get my mom from assisted living to Memory the care unit but at the time there was no bed available felt a little lost in that procedure
Pat - Family/friend
Memory Care
July 17, 2019
I was impressed with how caring everyone is. It may look a little shabby in the assisted living area they make up for it the personal touch. My Mom at 96 is very happy and so am I.
Concerned citizen - Family/friend
Memory Care
November 7, 2017
Someone close to me was here after two weeks was sent to hospital for dehydration and uncontrolled sugar. Horrible patient care just interested in having patients drugged up so it will be easy. Very dissapointed!
Anonymous - Toured community
Memory Care
March 29, 2017
Pretty Nice Tour of This Community
Our tour of this community was a pretty nice one. From what we saw that community looked well-kept. The staff was kind, and friendly. It was a good experience, and everything went well during our tour. Unfortunately this wasn't the community for my mother in law, and her needs.
Anonymous - Toured community
Memory Care
September 27, 2016
Nice staff!!
I was impressed with this community. The rooms were a little small for my uncles needs. The rooms reminded me of a dorm room. They offer daily activities. St. Paul House is an older clean building and the dining room looked nice.
Anonymous - Family/friend
Memory Care
June 1, 2016
My dad likes it at St. Pauls House!!
St. Pauls House has been a good place for my dad. The home is clean and well taken care of. The food is good and nutritious. They have people come in occasionally to entertain the residents. The staff is nice and very attentive to his needs.
Anonymous - Family/friend
Memory Care
May 19, 2016
The staff is loving and attentive. I know that my loved one is well cared for.
Anonymous - Family/friend
Memory Care
March 10, 2016
St. Paul's House is a caring place.
My mother was previously at a Sunrise in California so that is my main basis of comparison. St. Paul's is very friendly, very conscientious, and keeps me informed of issues involving my mother. The food is not as good, but it's not bad and she eats just fine. A high percentage of time is spent watching tv or movies, neither of which interest my mother, but I usually visit in the evening and I know that is not a time for planned activities. Overall, I am happy with my choice.
Anonymous - Family/friend
Memory Care
October 9, 2015
nice place
St Pauls House is a nice place. There are not a lot of social activities but she is 90 and it is what she needs. I have looked at other places that are more expensive. The staff really seems to care here. I am glad we found this place. They are giving her a shower and washing her hair. The meals are good here. Overall things are good at this facility.
Anonymous - Toured community
Memory Care
April 4, 2015
Really impressed!
Anonymous - Family/friend
Memory Care
November 26, 2014
we are very happy there - great value!
We are pretty new here at St Paul's House, but thus far it has been a good experience. The people there seem very genuine and caring. I get a feeling that they really care about both the residents and the families.
One thing I do think they could do better would be to engage the residents more with social type gatherings. After meals everyone seems to go their own way, and it's not the kind of social interaction I was hoping for. It's not that they are doing anything wrong here, just an area I feel they could use a little improve on, being proactive in this area.
Anonymous - Family/friend
Memory Care
October 13, 2014
It's really wonderful here.
It's really wonderful here. We are still waiting for a bed in the memory care area, that's the only reason it's a four. I am positive it will go up to a five once we get to the right room. It's clean and everyone is very nice. They are attentive and responsive. We are very happy with it.
Loved one - Toured community
Memory Care
September 9, 2014
Nice place, overall
We toured this community when we were looking into care options for our loved ones. This community is definitely an older building, it has a somewhat musty feel, but it is a comfortable and warm feeling place. The apartments themselves are small, and while I think a single person could be comfortable there I think it would have been too small for a couple. Overall a nice place, but it wasn't a good fit for my loved ones.
Neighborhoods around Paul House and Healthcare Center
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about Paul House and Healthcare Center
Paul House and Healthcare Center offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Paul House and Healthcare Center 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (773) 478-4222 to reach a resident at Paul House and Healthcare Center.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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