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605 Coeur de Ville Drive, Creve Coeur, MO 63141
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Anonymous
-
Family/friend
4.5
My family was very pleased with the quality of care our mother received at Parc Provence. When you look at the most important component of this facility it would have to be the staff. We were always able to talk with a nurse or caregiver about mom's day never feeling confused or dissatisfied about her updates. The staff was warm, loving and friendly. They always made my mom laugh and put a smile on her face during a very difficult day. At meal times if we couldn't be with her there was someone who would take our place to help feed her and make her comfortable. It wasn't about the beauty of Parc Provence but the beauty within the walls of Parc Provence. Thank you from the bottom of our hearts from our family to yours.
About the facility Parc Provence
Parc Provence in Creve Coeur, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at Parc Provence
Healthcare Services
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Diabetic Care
- Memory Care
- Incontinence Care
Room Amenities
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Complimentary Transportation
Pets
- Dogs Allowed
- Cats Allowed
Compare
Parc Provence
605 Coeur de Ville Drive, Creve Coeur, MO 63141
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Autumn View Gardens, Assisted Living and Memory Care
11210 Schuetz Road, Creve Coeur, MO 63146
Review score not available
9.5
Review score
29 reviews
9.5
Review score
29 reviews
5 star
56%
4 star
31%
3 star
7%
2 star
3%
1 star
3%
9.0
Review score
71 reviews
9.0
Review score
71 reviews
5 star
55%
4 star
15%
3 star
13%
2 star
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1 star
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8.9
Review score
64 reviews
8.9
Review score
64 reviews
5 star
51%
4 star
28%
3 star
16%
2 star
0%
1 star
5%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Parc Provence
A Place for Mom has scored Parc Provence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parc Provence has 3 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.2
Friendliness
4.2
Care Services
3.8
Staff
Meals & Dining
Activities
4.5
Value for Cost
3.3
A Place for Mom has scored Parc Provence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parc Provence has 3 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Anonymous - Family/friend
Memory Care
September 9, 2018
My family was very pleased with the quality of care our mother received at Parc Provence. When you look at the most important component of this facility it would have to be the staff. We were always able to talk with a nurse or caregiver about mom's day never feeling confused or dissatisfied about her updates. The staff was warm, loving and friendly. They always made my mom laugh and put a smile on her face during a very difficult day. At meal times if we couldn't be with her there was someone who would take our place to help feed her and make her comfortable. It wasn't about the beauty of Parc Provence but the beauty within the walls of Parc Provence. Thank you from the bottom of our hearts from our family to yours.
MDS8793 - Family/friend
Memory Care
July 25, 2018
A Top Notch Facility
The facility is gorgeous and a really great place to bring a loved one for memory care. We were confident that getting our dad into Parc when we did helped us get a few more good years with him.
Family Friend, RN - Family/friend
Memory Care
October 4, 2017
Observe and think twice!
This is a lovely place, or so it seems. The decor from the outside and as you enter is visually impressive. It must have gained its outstanding reputation when it opened some time back as being on the cutting edge of memory care. However, it has rested on that standing for too long, and can no longer sustain this reputation. As you go towards the back of the facility, moving from assisted living to the more acute areas of the facility, it starts to feel more like a common nursing home. The staff is basically nice, but as with most nursing homes, they are administratively heavy, and understaffed on the floors, where it counts. If you spend a bit of time there on your own, rather than being whisked around by the marketing staff, you will see the [Removed] of residents who can't/don't feed themselves and fall asleep at the tables. You might also see the number of "companions" that are hired privately by the families who can afford it, on top of the very expensive daily rate, due to inadequate care and under staffing. They claim to have staff do one-on-one interactions with residents and ask families to contribute various mementos for a bag to use for that purpose, but it rarely if ever happens. If you pay enough attention to the care of your loved one, you might see medication errors, forgotten treatments, long wait times to answer call lights, and potential for falls due to inadequate supervision. They do have an impressive array of daily activities, perhaps the longest list in STL, but not all of them are realistic for the clientele and the residents’ limited ability to interact and retain information (i.e., current events, schedule of activities for the coming day, etc.) Every evening, they park residents in front of the TV where they fall asleep and sit there until the staff get around to putting them to bed. We moved our loved one there with the assumption that they would be getting proper medical supervision, and that nursing staff could do a good assessment should there be a medical complication. When a medical emergency did occur, we found them to be woefully inept and found ourselves relying on people who were not medically trained staff to come to the aid of our loved one. I could go on, but suffice it to say that there are definitely worse places in STL, but for the money you are paying, and the reputation of the facility (it is owned by Gatesworth), I think you can do better. And let's face it; this place is all about the money!
Viewing 1-3 out of 3 reviews
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Frequently Asked Questions about Parc Provence
Parc Provence offers Studio and Semi-Private. Learn more.
Call (314) 542-2500 to reach a resident at Parc Provence.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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