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Palmcrest Grand Retirement

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3503 Cedar Avenue, Long Beach, CA 90807

9.6
Review score
109 reviews
Add review
9.6
Review score
109 reviews
5 star
62%
4 star
22%
3 star
8%
2 star
3%
1 star
5%
See all reviews
For pricing & availability:
(866) 374-4058
Palmcrest Grand Retirement
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Palmcrest Grand Retirement
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Dorothy L
-
Resident/client
5.0
Top rated retirement home
I love the cleanliness of the facility, I like the management team are very kind and understanding to take care of us old people. The food is ok it depends on what you like and what they are having, I eat salad 90% of the time.

About the facility
Palmcrest Grand Retirement

Palmcrest Grand Retirement is proud to be a senior living community featured in national press for it’s established, supportive community. We provide for residents that desire independent living, assisted living, and/or memory care services. We believe in cultivating a truly exceptional way of life that allows residents the dignity to design each day according to their own desires.

Our natural landscape is emboldened by rich, green foliage and trees, and a peaceful courtyard that provides residents and guests the opportunity to relax in the outdoors. Our community is designed in a hotel-like fashion that always feels like home and complements the dignity, safety, and quality of life to all residents, while always serving their distinct needs.

Community Amenities and Services

Our community is nurtured by our deep consideration to treat residents like family. A concierge is available for any questions or needs, like help with transportation services. Our caregiving staff is available around all hours for your personal and medical services needs, like medication management and daily assistance. Compassionate nursing staff is available 24/7 and personalized service plans are designed for each resident. We also have established partnerships with local medical health services in the area for any advanced or ongoing healthcare...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Palmcrest Grand Retirement

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Palmcrest Grand Retirement
Palmcrest Grand Retirement

3503 Cedar Avenue, Long Beach, CA 90807

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Bay Towers at Bixby Knolls
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3737 Atlantic Avenue, Long Beach, CA 90807

9.6
Review score
109 reviews
9.6
Review score
109 reviews
5 star
62%
4 star
22%
3 star
8%
2 star
3%
1 star
5%
9.9
Review score
75 reviews
9.9
Review score
75 reviews
5 star
75%
4 star
16%
3 star
5%
2 star
1%
1 star
3%
9.2
Review score
27 reviews
9.2
Review score
27 reviews
5 star
70%
4 star
11%
3 star
0%
2 star
4%
1 star
15%
9.0
Review score
69 reviews
9.0
Review score
69 reviews
5 star
72%
4 star
19%
3 star
1%
2 star
1%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Palmcrest Grand Retirement

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Low / No Sodium
  • Vegan
  • Pureed Meals
  • Vegetarian
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Ground Floor Units
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Private Bath
  • Indoor Atrium
  • TV Lounge
  • Outside Patio
  • Library
  • Indoor Common Areas
  • Central Fireplace
  • Main Street Shops

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Billiards Lounge
  • Game Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English
  • Filipino

Activities

  • Resident Band or Musicians
  • Choir / Singing Club
  • Current Events Club
  • Activities On-site
  • Dances
  • Christian Services
  • Light Therapy Programs
  • Community Service Organizations
  • Activities Off-site
  • Gardening Club
  • Protestant Services
  • Wii Bowling
  • Birthday Parties
  • Live Dance or Theater Performances
  • Bridge Club
  • Stretching Classes
  • Live Musical Performances
  • Bible Study Group
  • Jewish Services
  • Cards / Pinochle Club
  • Yoga / Chair Yoga
  • Trivia Games
  • Day Trips and Outings
  • Karaoke
  • Devotional Activities Offsite
  • Walking Club
  • Pet-focused Programs
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Visiting Rabbi
  • Devotional Activities On-Site
  • Mormon/LDS Services
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Catholic Services
  • Other Religious Services
  • Book Club
  • Quilting or Sewing Club
  • Holiday Parties

Reviews

for Palmcrest Grand Retirement

9.6Review score109 reviews
9.6
Review score
109 reviews
5 star
62%
4 star
22%
3 star
8%
2 star
3%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Palmcrest Grand Retirement with 9.6 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Palmcrest Grand Retirement has 109 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.7
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.4
A Place for Mom has scored Palmcrest Grand Retirement with 9.6 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Palmcrest Grand Retirement has 109 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 109 reviews
Dorothy L - Resident/client
Assisted Living
October 20, 2024
5.0
Top rated retirement home
I love the cleanliness of the facility, I like the management team are very kind and understanding to take care of us old people. The food is ok it depends on what you like and what they are having, I eat salad 90% of the time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous A
Assisted Living
October 20, 2024
5.0
Unforgettable
Palmcrest Grand is one experience will never forget!! I like to commend the staff for doing the best they can with what they have. Short staff, not enough supplies, staff to resident ratio is unreasonable however they make it work!! I JUST HOPE MANAGEMENT SEES HIW HARD THEIR STAFF WORK TO KEEP PALMCREST GOING!!!!
Friendliness
5
Care Services
5
Staff
5
Margarita K - Resident/client
Assisted Living
October 16, 2024
4.0
My Long Beach Home
I have lived at Palmcrest Grand for over ten years, and overall, am quite happy with this residence. My room has a balcony (as do many of the rooms) overlooking one of the two spacious patios. The food is reasonably good, and there is the option of ordering from a selection of substitute meals, if desired. It's also permitted to have a refrigerator and/or microwave in one's room. Palmcrest is located in a very nice area of Long Beach, near the metro and good shopping areas, and there's a beautiful park just a few blocks away. Also, the staff is very courteous, pleasant and helpful.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Palmcrest Grand Retirement
October 20, 2024
Thank you for your review. We love having you as part of our Palmcrest family.
Lupita R - Family/friend
Memory Care
October 13, 2024
5.0
Great place
Every great place, went to visit one of my close friend at MC3, caregivers are very kind and on everything with there residents.. always on top of it and polite too.very great people there don’t have nothing to complain about this place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Palmcrest Grand Retirement
October 20, 2024
Thank you for your review, we love to hear good things about our staff.
Kathy Zepeda - Family/friend
Independent Living
September 22, 2024
5.0
A wonderful place to live.
I went over to visit a friend and was impressed with the facility. It was clean, airy and well kept. The staff was friendly, knowledgeable and caring towards the residents and other staff members. The residents that I spoke with were very happy to be living there. My two daughters both work at Palmcrest Grand and have been there for many years.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Palmcrest Grand Retirement
October 13, 2024
We appreciate your review and hope you come to visit the facility again soon.
Brandy - Industry reviewer
Assisted Living
September 22, 2024
5.0
Nice Place
Palmcrest Grand is a very nice facility with genuinely compassionate, caring staff. The building has many updates which are nice and the courtyards are beautiful. The residents always seem to be in good spirits and happy which is most important.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Palmcrest Grand Retirement
October 13, 2024
Thank you for the review
Anonymous - Family/friend
Assisted Living
September 16, 2024
4.0
Verified Review
Genuine care
The care staff truly seems to be concerned about the patients or residence and treat them that way.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Palmcrest Grand Retirement
October 13, 2024
Thank you for the review our staff is kind and compassionate, we strive to make our residents and family happy.
Angela - Family/friend
Assisted Living
August 20, 2024
4.0
Verified Review
Review for Palmcrest Grand Retirement
I would say that overall it is a good place, that my mother is very happy there. The staff is incredible and although I think they should have more activities I would highly recommend it to others.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
Response from Palmcrest Grand Retirement
October 13, 2024
Thank you for the review we will work with our activities department on this.
Anonymous - Family/friend
Assisted Living
June 3, 2024
4.0
Verified Review
Would recommend to others
They are upgrading the lobby of the facility nicely. The staff does rotate a lot but that's probably to be expected for a 24/7 facility. They do have activities for the residents which my mom comments she enjoys. They also generally seem easy to get a hold of.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Sylvia Bustillos - Family/friend
Assisted Living
April 2, 2024
4.0
Review
It seems like they treat the residents well and it's nice and clean but sometimes some caretakers don't come soon when they are called also the food It is not good enough it is too greasy and no taste
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
2
WR - Family/friend
Assisted Living
January 5, 2024
4.0
Verified Review
Review for Palmcrest Grand Retirement
I would recommend it overall, either assisted living or memory care. I would share how the staff has guided through the terrible state of healthcare in this country and seeing to the demands my father makes.I took a tour, and I found no fault with the facilities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Bill Reynolds - Family/friend
Memory Care
December 20, 2023
5.0
Very Helpful
They provided helpful guidance through the American healthcare maze, seeing to it that my father, just moved from out of state received a checkup at a hospital, and was able to see a doctor. They were quite accommodating of my father's wants and needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Danielle M - Family/friend
Memory Care
August 8, 2023
1.0
Terrible experience
My mother's partner "[name removed]" was transferred from another facility...after a fall. He was assessed at that facility by a woman from Palmcrest who approved him for transfer. She physically saw him, reviewed his condition, spoke with him, and yet overlooked the neon yellow bracelet that says “FALL RISK”. [name removed] was medically transporte transported to Palmcrest (Paid for out of pocket) around [date removed]. By 3:00 that same day we were told he would not be allowed to stay and he would need to be out of the facility that night. The lead administrator told us that the owner would not allow for him to stay as a resident because he is a fall risk... that was in his file from the beginning. After hours of tears and phone calls the decision was made to take him home. To a two story house. In my car. No one even offered to help with arranging transport. Every medical professional we have spoken to about his treatment have been appalled and voiced disgust at the utter failures of Palmcrest.
Cleanliness
4
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Yvette S - Toured community
Memory Care
July 11, 2023
5.0
Best place for your love ones to feel relax
Warm welcome when you come in. Everyone is so friendly. This place has a great setup for our love one won’t be bored. Lots of activities for them to be involved with throughout the day. Movies, workouts. Games. They have your loves ones laughing with all the fun times. And very clean. Please come by and check this wonderful place out for your loves.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Monique - Family/friend
Memory Care
May 31, 2023
4.0
Verified Review
A Grand Choice for Your Loved One
My loved one is currently a resident at Palmcrest Grand Retirement. I would recommend the facility, but they are probably a 3 on general communication with the family. If something is important, they communicate it immediately. Otherwise, you need to be a bit more proactive. Whenever we have asked questions, we have gotten answers quickly and the staff has always been very helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Palmcrest Grand Retirement
May 31, 2023
Thank you for the feedback. We appreciate your review and will work on our communication skills.
Ally - Toured community
Assisted Living
May 27, 2023
5.0
Honey and very welcoming
Very happy with my tour experience. [name removed] was helpful and Knowledgeable. The residence was cozy and seemed like everyone genuinely enjoys living there. My husband and I would feel comfortable having my FIL living here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Palmcrest Grand Retirement
May 31, 2023
We appreciate your kind review.
Patricia - Family/friend
Assisted Living
May 8, 2023
5.0
Verified Review
Truly a place away from home!
I would strongly recommend this facility for the friendliness and availability of the staff. The housekeeping is very good and consistent in their role and respond rapidly to any issues and needs of the residents. The food is good, but obviously not always the best. It's edible. There are numerous activities and interaction with other residents, which makes it a pleasant experience. But overall, the good service, friendliness and accommodating staff supersedes any minor flaw!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Palmcrest Grand Retirement
May 9, 2023
Thank you for your review. We appreciate your feedback and are so happy you and your family have chosen to be a part of the Palmcrest community.
Martha - Family/friend
Assisted Living
May 5, 2023
5.0
Verified Review
The staff was wonderful and my mother and us had the best experience. I have recommended the place to a friend and a relative. I usually do not make recommendations but I was very impressed on how they managed my mother's care and how they expressed their compassion until the last day. My observation was that all the residents are vey pleased and their well adjusted living conditions promote a very good experience for the new residents and relatives.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Luciano C - Family/friend
Assisted Living
April 28, 2023
5.0
Great support from [name removed] and Palmcrest Grand
"I was in a difficult situation when I needed to find a senior assisted living place for my friend [name removed]. Luckily, I was referred to [name removed] from Palmcrest Grand through A Place for Mom. [name removed] was extremely helpful and knowledgeable, patiently walking me through the entire process of finding a suitable place for my friend. She was compassionate and understanding of my concerns, and provided clear and concise information about the facility and its services. [name removed] professionalism and expertise made the whole process much easier and less overwhelming. Palmcrest Grand is a beautiful facility, with spacious rooms and a welcoming atmosphere. The staff is friendly, caring, and attentive to the needs of each resident. I would highly recommend [name removed] and Palmcrest Grand to anyone looking for a senior assisted living facility that truly cares about its residents. Thank you, [name removed], for making a difficult time easier for me and my friend.”
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Adrianne - Family/friend
Assisted Living
February 26, 2023
5.0
I finally feel like my mother is safe and happy.
Everyone at Palmcrest is amazing and has gone above and beyond to help my mother. She moved in right before a knee-replacement surgery and upon learning that her last residence did not actually make important pre-op appointments, they jumped in and did everything possible for my mother to keep her original surgery date. Palmcrest is clean and pleasant and my mother says it feels more like a resort than an assisted living. She is also a very picky eater, but likes the food a lot there. It's still early and she is adapting, but I am very happy with her treatment there so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 109 reviews

Neighborhoods
around Palmcrest Grand Retirement

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.

Frequently Asked Questions
about Palmcrest Grand Retirement

Palmcrest Grand Retirement offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Palmcrest Grand Retirement 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (562) 595-4551 to reach a resident at Palmcrest Grand Retirement.

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6%
3 star
17%
2 star
28%
1 star
17%
Studio, Semi-Private
Downey Retirement Center is located near shops, banks and restaurants. The Stonewood Mall is only blocks away. Hospital and Dr.'s medical buildings are within walking distance. Persons interested in learning more about Downey Retirement Center can call for a private, personal tour of our lovely...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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