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3014 E. Indian School Road, Phoenix, AZ 85016
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29 reviews
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22 Floor plans available
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Anonymous
-
Resident/client
5.0
Hi! I Have Lived Here for Almost 4 years....
Hi! I have lived here for almost 4 years and I am 73 yo. I don't walk much anymore due to car and truck accidents over the years. Thank goodness I don't have to walk here. With the old Director Team we did have some problems but, not quite as bad as some have mentioned. We worked puzzles, exercises in the Library, then maybe a walk round the park, did crafts in the activities room, played bingo, games, and can sit in the movie and TV rooms any time we wish day or night. Which is great since my last hospital visit I have had my days and nights mixed up. When I first moved here it was really hard for me! I was lost, hurt and in depression, like many. It's hard for someone to realize that they are unable to take care of themselves as they once did for 50-70 years. Now, we have a group of residents that meet new people and help them through those first weeks since we had those same feelings at first ourselves.
PLEASE NOTE: The NEW Director Team is OUTSTANDING!!
The Director has had years of experience and she knows what she is doing! The Caregivers do their best to take care of us even though we often ask a lot of them. There has been constant, ongoing upgrading going on lately but, not so we are put out or our daily schedule messed with. (the Caregivers try their best to make sure) The kitchen works with you and try's to do the best they can for close to 100 residents. I asked for more salads and they made it happen. We meet regularly with the Chef with ideas and suggestions. Maintenance works hard to keep us all "fixed and happy." There has been painting and new flooring in the dining room (we just had a pizza and soda pop party to celebrate), which is just a small amount of all that is going on here. We can sign up to go to Fry's, Walmart and the 99 cent Store among many. Special Bus trips can take some of us to the museum, spring training, Zoo or Wildlife park. I have friends in Memory Care that seem very happy and I visit them when I can. So, there you have it! I am clean, happy and well taken care of.... Send your loved ones, they will be well taken care of too. Promise! If not, you know where I live! Signed, Quirky Old Lady NOTE: Unfortunately I was not paid for this feedback however, it is true!
About the facility Olive Grove
Explore vibrant senior living at Olive Grove in Phoenix, Arizona. With assisted living, award-winning memory care, and short-term care, residents can age in the comforts of their new home even as care needs change.
Olive Grove offers customizable care packages tailored to each resident’s individual needs. Depending on their care package, residents can receive on-call personal care 24 hours a day, personalized assistance with activities of daily living, medication management, and professional housekeeping. For residents with memory care needs, Olive Grove offers stimulating programming that fosters a therapeutic, enriching environment for them to enjoy through companionship, social activities, mental stimulation, and holistic wellness.
Throughout Olive Grove, you’ll find a variety of engaging amenities, including a library, on-site store, beauty salon and barber shop, a spacious courtyard, secure walking paths, and a private shuttle for residents’ transportation.
State Classification
Olive Grove is an assisted living center that provides directed care services. In the state of Arizona, these terms are defined as follows:
- Assisted Living Center
- A health care institution other than a hospital or a nursing care institution which provides resident rooms or residential units, supervisory care services, personal care service, directed care services or health-related services on a continuing basis for eleven or more...
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Senior living options offered
Assisted Living
Memory Care
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Amenities at Olive Grove
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Medication Management
- Diabetic Care
Meals & Dining
- Guest Meals
- Restaurant Style Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Bath Tubs
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
- Complimentary Transportation
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Library
- TV Lounge
- Main Street Shops
- Outdoor Common Areas
- Computer or Media Center
- Private Bath
- Outside Patio
- Indoor Common Areas
- Barber Shop
- Beauty Salon
Recreational areas
- Game Room
- Billiards Lounge
- Movie or Theater Room
- Piano or Organ
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- Spanish
- English
Activities
- Devotional Activities On-Site
- Activities On-site
- Holiday Parties
- Walking Club
- Karaoke
- Cooking Classes
- Gardening Club
- Activities Off-site
- Brain fitness / Dakim
- Wii Bowling
- Art Classes
- Devotional Activities Offsite
- Stretching Classes
- Visiting Chaplain or Priest
- Birthday Parties
- Montessori Programs
Compare
Olive Grove
3014 E. Indian School Road, Phoenix, AZ 85016
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13822 South 46th Place, Phoenix, AZ 85044
Mountain Park Senior Living
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Review score not available
9.8
Review score
54 reviews
9.8
Review score
54 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
70%
4 star
23%
3 star
1%
2 star
1%
1 star
5%
9.5
Review score
48 reviews
9.5
Review score
48 reviews
5 star
41%
4 star
35%
3 star
10%
2 star
6%
1 star
8%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Olive Grove
29 reviews
Write a review5 star
45%
4 star
17%
3 star
7%
2 star
3%
1 star
28%
A Place for Mom has scored Olive Grove with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Olive Grove has 29 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.3
Friendliness
3.4
Care Services
3.3
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.3
A Place for Mom has scored Olive Grove with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Olive Grove has 29 reviews with an average "overall experience" of 3.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
anonymous - Toured community
Assisted Living
February 10, 2022
Tour of Olive Grove
Olive Grove is a top notch facility. We had a really hard time deciding between them and the place we ultimately chose, but it was a tough decision. All of the residents seemed very happy and had smiles on their faces. We just did not get as warm of a feeling when walking in. But it is a very nice place.
Headmexjxo - Resident/client
Memory Care
August 3, 2020
Current Resident Review
Current resident the food is good the rooms okay bed bugs are horrible the nursing staff is good cock roaches were a problem but pretty much under control
nancy - Family/friend
Memory Care
November 19, 2019
clean place very well managed
Great place, staff and management are awesome, clean place very well managed
Response from Olive Grove
November 30, 2020
Thanks so much Nancy! We love serving our residents and making sure they experience the best possible quality of life, even during these trying times. Thank you for your kind words!
Anonymous - Family/friend
Memory Care
October 25, 2019
danger
unable to reach a single person at this facility from director, business office, kitchen and most importantly nurses i called all the numbers i found [removed], [removed] and [removed]. very concerning
Response from Olive Grove
November 30, 2020
We appreciate your feedback. Your comments go into the greater whole of what helps us become better everyday. We would like to convey to you that, in addition to hiring a new leadership team, we have approved a significant budget for building improvements. We are laser focused on improving a number of areas in our operation. Please know that we are now on a path that will lead to great things for the future of Olive Grove.
Summer L Theobald - Family/friend
Memory Care
March 28, 2019
bugs and mismanagment
They just don't adhere to the programs and guidelines that they set forth. They have frequent problems with bed bug infestations, nor answering call lights, and not providing medications properly or in a timely fashion. This place could be great, but the management was just not good and many of the caregivers are just not consistent in their care and concern for their residents. Also many of the 5 star reviews on their website and such are written by current and former employees, and they often call people who leave poor reviews and ask them to change it or remove it.
Anonymous - Resident/client
Memory Care
March 2, 2018
Hi! I Have Lived Here for Almost 4 years....
Hi! I have lived here for almost 4 years and I am 73 yo. I don't walk much anymore due to car and truck accidents over the years. Thank goodness I don't have to walk here. With the old Director Team we did have some problems but, not quite as bad as some have mentioned. We worked puzzles, exercises in the Library, then maybe a walk round the park, did crafts in the activities room, played bingo, games, and can sit in the movie and TV rooms any time we wish day or night. Which is great since my last hospital visit I have had my days and nights mixed up. When I first moved here it was really hard for me! I was lost, hurt and in depression, like many. It's hard for someone to realize that they are unable to take care of themselves as they once did for 50-70 years. Now, we have a group of residents that meet new people and help them through those first weeks since we had those same feelings at first ourselves.
PLEASE NOTE: The NEW Director Team is OUTSTANDING!!
The Director has had years of experience and she knows what she is doing! The Caregivers do their best to take care of us even though we often ask a lot of them. There has been constant, ongoing upgrading going on lately but, not so we are put out or our daily schedule messed with. (the Caregivers try their best to make sure) The kitchen works with you and try's to do the best they can for close to 100 residents. I asked for more salads and they made it happen. We meet regularly with the Chef with ideas and suggestions. Maintenance works hard to keep us all "fixed and happy." There has been painting and new flooring in the dining room (we just had a pizza and soda pop party to celebrate), which is just a small amount of all that is going on here. We can sign up to go to Fry's, Walmart and the 99 cent Store among many. Special Bus trips can take some of us to the museum, spring training, Zoo or Wildlife park. I have friends in Memory Care that seem very happy and I visit them when I can. So, there you have it! I am clean, happy and well taken care of.... Send your loved ones, they will be well taken care of too. Promise! If not, you know where I live! Signed, Quirky Old Lady NOTE: Unfortunately I was not paid for this feedback however, it is true!
Response from Olive Grove
November 30, 2020
Thanks so much! We love serving our residents and making sure they experience the best possible quality of life, even during these trying times. Thank you for your kind words!
Anonymous - Family/friend
Memory Care
December 6, 2017
Community that cares
Olive Grove is a community that cares and respects it's residents. Over the last months they have listened to family and resident concerns and have taken many steps to make the community a warm and inviting place to live.Their commitment to providing exceptional care has made many positive impacts on the residents' lives. If you are looking for an assisted living or memory care community that will treat your loved one as their own family, Olive Grove is the place to go!
Anonymous - Family/friend
Memory Care
December 6, 2017
Staff that Cares
Olive Grove is a community that cares and respects it's residents. Over the last months they have listened to family and resident concerns and have taken many steps to make the community a warm and inviting place to live.Their commitment to providing exceptional care has made many positive impacts on the residents' lives. If you are looking for an assisted living or memory care community that will treat your loved one as their own family, Olive Grove is the place to go!
Anonymous - Toured community
Memory Care
December 4, 2017
Please do not bring your loved one here
I toured here while I was looking for a place for my dad. The facility was filthy, there were spots on the carpet, and they had broken windows. I asked if there were any walking paths and there weren’t, it was all just one big parking lot. They led me to this patio that had a single bush there and said there was a park a block away if anyone wanted to go to it. One of the patio door windows was broken and, when I asked about it, they said someone had run into it with their wheelchair but the glass looked really thick. Everywhere you looked there were big spots on the carpet and the walls were all scuffed up. There was nowhere that you looked that didn’t have stains. I asked how often they clean their carpet and I was told once every 3 months. The office of the girl that showed us around had a broken door for the closet and it was lying on its side. It looked like it had been that way for a while. The first time we went, I asked if we were able to tour the facility and she told us that there was no one on staff. I looked around and the only people that were working were the kitchen staff, I couldn’t believe it. The dining room chairs were like folding chairs and again, lots of stains. The price was extremely high considering everything. I think they wanted $3000 just as a base price and then, depending on the level of care needed, there were additional costs. There weren’t any smells or anything but everything looked filthy. They have absolutely no atmosphere. All I could think was “don’t you dare bring your father here”. I will never recommend this place.
Anonymous - Family/friend
Memory Care
December 4, 2017
Don't take any family member there
Place is horrible!!!!! Bees flying around the ceiling in the so called Dinning room,more like here's your bowl of crap and feed yourself....
My Mom almost died from starvation
Anonymous - Toured community
Memory Care
November 27, 2017
Absolutly No Way I Was Putting Anyone There
This place is terrible. It's more expensive than other communities I looked at, and yet, it's falling into disrepair, they have mold problems, the ceilings were leaking, and the staff was not helpful at all. Seeing this place actually shook me. I couldn't believe there were people living here. It was heartbreaking, and I knew immediately that there was absolutely no way I was putting anyone there.
Response from Olive Grove
December 18, 2017
I appreciate your feedback. Your comments go into the greater whole of what helps us become better everyday. As an owner, I would like to convey to you that, in addition to hiring a new leadership team, we have approved a significant budget for building improvements. We are laser focused on improving a number of areas in our operation. Please know that we are now on a path that will lead to great things for the future of Olive Grove.
Anonymous - Family/friend
Memory Care
September 19, 2017
The Honeymoon Phase is Over
My friend is doing good in their Memory Care. We were really happy in the beginning but now it has changed. The meals had good variety and it tasted really good but now they have the same thing for all meals. Any bacon that is left over from breakfast is served for lunch and even dinner. I also see they don't really have much activities for the residents. The staff are not that friendly and sometimes it seems like they ignore them. My friend said when she asks for something they tell her "I don't want to hear about it" or they "don't care about it" We want to move them to a better community.
Response from Olive Grove
December 18, 2017
I appreciate your feedback. Your comments go into the greater whole of what helps us become better everyday. As an owner, I would like to convey to you that, in addition to hiring a new leadership team, we have approved a significant budget for building improvements. We are laser focused on improving a number of areas in our operation. Please know that we are now on a path that will lead to great things for the future of Olive Grove.
James - Family/friend
Memory Care
May 22, 2017
Olive Grove Exceeded Our Expectations
Our precious grandma needed assisted living so we toured several communities. [Removed] gave us our initial tour and grandma felt at home from the moment she walked in the door. Everyone was kind and friendly on our tour and this kindness extended after grandma moved in as well.
Grandma has made some nice friends and says she now feels at home as she did when she lived in her condominium.
The staff is always professional and grandma reports the food is delicious. Her unit is cleaned on a regular basis and she also reports the nurses aids are very helpful with bathing assistance and compression hose. There's even a beauty salon in site!
Grandma enjoys taking walks in and around the courtyard, listening to live concerts at the Olive Grove and intends to partake of Bingo, Movies and exercise classes offered. They even offer field trips.
Initially we were anxious moving our 88 year old grandma out of her Biltmore Condo to an assured living. But after experiencing the caring staff, kind residents and well run operations at the Olive Grove we know we made the right choice.
Anonymous - Toured community
Memory Care
March 20, 2017
Felt like a nursing home!
The girl at the Olive Grove was very sweet and we liked her but it was more like a nursing home. My sister was the one who toured and she said the rooms were very small and they did not have a kitchen. It was not what we were looking for.
Hank Raymond (brother of Olive Grove Resident Lynn) - Family/friend
Memory Care
January 30, 2017
There's No Place Like Home..... But the best next thing is here for Us
First let me start by saying placing a loved one in assisted living, rest homes, or any other option is not an easy time for families. My sister is now starting to get used to not being in her home, and having a new future living in a unfamiliar location. We have been very Happy with how her move to Olive Grove has come along. The staff has been good with her and her needs and she knows them all by name and has not had any problems. My experience with the Managers [Removed] has been very helpful and they have taken time to help my sister even when she had some tough days of treatments or long days of doctor apptmnts. We haven't finished getting her room where she wants it, but my sister has had nothing but good things to say about the staff and people she chooses to interact with. I can't be easy for anyone to find themselves placed in a new environment, and if the families aren't checking on them I can see where they can get down or unhappy. But the staff has been very good at making my sisters life as easy and comfortable as possible, which is certainly appreciated by both my sister and myself. I find that it's the patients State caregivers that can make or break the way a person feels emotionally and that can affect the way a person gets used to their new surroundings. I thank the good lord each day for how this event has been made so much easier for me as a family member. The Olive Grove Facility has been a great bonus for us, and my sister is starting to thrive more as she builds her strength, and the staff learns her needs and gets to know her better. She has nothing bad to say about the food, the staff, or any of the main issues she faces each day. Like I say, it can't be easy for the person, and even more difficult for a staff person the have such a wide variety temperments and emotional struggles of the people they care for. We like our choice and Olive Grove is her home now and one of the best of the alternatives we were shown. Thank You [Removed] and the whole team there for your efforts and the caring you have given us both.
Moms Kids - Family/friend
Memory Care
January 28, 2017
Very Happy
My mom has been at Olive Grove in the memory care facility for the past 17 months. She has Alzheimer's. We (all of my mom's children) are so very happy she is there. The first place my mom was in was a disaster. I won't go into details, other than to say it was a bad experience. We feel it was divine intervention that brought us to Olive Grove. Honestly! That may sound a little out there, but we fully feel she was meant to be there. The care givers are the best! Hands down, a night and day difference from where my mom had been prior to Olive Grove. They are friendly and personable, and very accommodating. All of the staff have been excellent. Memory care is not easy. However I find that the care givers and staff are on top of all things, handling what ever arises, and treating these very special residents with great care and dignity. The food is of good variety and quality. When visiting, on my way in I pass thru the lobby of the assisted living side of Olive Grove. Often there are residents reading and relaxing there and I chat briefly or sometimes for half an hour with some of them. They are always quite pleasant and I have not heard any complaints from any of them. My experience however, and that of my siblings, is with the memory care side. The memory care unit at Olive Grove is not the Taj Mahal. But the CARE, which is the most important, is excellent! (they are currently renovating and updating the rooms) We feel our mom is safe there, as well as happy there. We visit at various times of the day, morning, noon and night, and the level of care and attention is consistent. We can easily highly recommend Olive Grove memory care for your loved one. If I had to complain... I wish they would not serve sugary drinks. Mom is happy. And she's safe. The peace of mind is priceless. Thanks so much to all of you at Olive Grove!
Anonymous - Family/friend
Memory Care
December 20, 2016
Getting To Socialize
IT is going fine for my friend since she moved into the community. She likes the food and she likes the people who are there. She is making friends and getting to socialize. The staff provide the right level of care and she is eating very well. She picked this community for its proximity to her friends.
Anonymous - Family/friend
Memory Care
December 17, 2016
Involved loved one!
Bed bugs, stolen debit card, much weight loss and a broken hip is what my loved one dealt with after spending 6.5 months at Olive Grove - beware this facility is not a very smart choice!
Response from Olive Grove
December 18, 2017
I appreciate your feedback. Your comments go into the greater whole of what helps us become better everyday. As an owner, I would like to convey to you that, in addition to hiring a new leadership team, we have approved a significant budget for building improvements. We are laser focused on improving a number of areas in our operation. Please know that we are now on a path that will lead to great things for the future of Olive Grove.
RICHARD - Resident/client
Memory Care
March 3, 2016
BEWARE; DON'T MOVE INTO OLIVE GROVE
AFTER LIVING AT OLIVE GROVE PHOENIX, I HAVE TOO MANY REASONS TO LIST IN THIS REVIEW,THEY ARE UNDER STAFFED AND THIER EMPLOYEES ARE OVER WORKED,THE CARE AND FOOD SERVED ISAT BEST, SUB STANDARD ! DON'T YOU OR A LOVED ONE EVER/ NEVER MOVE INTO OLIVE GROVE,PHOENIX A STELLER SENIOR LIVING OWNED COMMUNTY ! THEY DO NOT HAVE WEEKLY OUTTINGS BECAUSE THEY FAILED TO REGISTER THIER VAN 2 YEARS AGO WHEN THEY BOUGHT THE PHOENIX RESIDENCE, THE VAN'S TAGS HAVE SINCE EXSPIERD. THE EXECTIVE DIRECTOR ,[name removed] , HAS VERY POOR PEOPLE SKILLS, AND HE IS THE REASON A LOT OF RESIDENTS HAVE GREVINCES, I CURRENTLY HAVE A LAW SUITE AGAINT OLIVE GROVE AND [removed] ! SO PLEASE NOTE: "THERE ARE TOO MANY OTHER QUALITY PLACES IN PHOENIX TO EVER LIVE HERE" .
Lisa Ho - Family/friend
Memory Care
September 11, 2015
Memory Care at Olive Grove
The memory care unit at Olive Grove is pathetic. The facility is in desperate need of a remodel as there are holes in the walls and the bathrooms are disgusting. The mis-matched dirty furniture are the throw aways from the assisted living side. There are very few activities for the residents to do and they are not being stimulated or engaged in any way. The unit is under staffed and the needs of the residents are not being met. Memory care has had a new manager every six months and the unit is very poorly run. The outside patio is very small and dirty. There is green waste that smells in the soil that has been an on going problem and never seems to be fixed. There has been a lot of empty promises by the director of Olive Grove and it appears that the standards for the memory care unit is different than the assisted living side.
If you are thinking about placing your loved one in memory care at Olive Grove adhere to this warning and go somewhere else!
Neighborhoods around Olive Grove
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.
Frequently Asked Questions about Olive Grove
Olive Grove offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (602) 957-7021 to reach a resident at Olive Grove.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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