About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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New Perspective West Bend

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2130 Continental Drive, West Bend, WI 53095

8.2
Review score
30 reviews
Add review
8.2
Review score
30 reviews
5 star
63%
4 star
20%
3 star
10%
2 star
0%
1 star
7%
See all reviews
8.4
Review score
766 reviews
34 facilities
For pricing & availability:
(866) 374-4058
New Perspective West Bend
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New Perspective West Bend community entrance
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New Perspective West Bend in google map
street view of New Perspective West Bend

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Vicki S
-
Child of resident/client
5.0
Very nice place.
Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly, happy place to live.

About the facility
New Perspective West Bend

We offer a new kind of retirement living at New Perspective Senior Living West Bend, nestled in vibrant West Bend, Wisconsin. In offering independent living, assisted living, and memory care services, we ensure that no matter the care level, everyone receives the support they need to lead a life of activity, leisure, and wellness. Cozy up near the fireplace, swim a lap in the indoor pool, or discover a new genre in our luxurious library with comfortable, wing-back chairs and tiered chandeliers. There are so many exciting activities to take part in at our West Bend community, whether it’s gardening or getting coffee with friends in our bistro. Our array of amenities and services are upheld by our dedicated staff and their compassionate, genuine dispositions. To discover all that New Perspective Senior Living West Bend has to offer, contact an A Place for Mom advisor today.

Our Community

Enjoy a warm fire by our grand, stone fireplace, participate in our Alzheimer’s Awareness Walk, and even celebrate your fellow-resident’s 90th birthday. Here, there are endless opportunities for discovering all that life has to offer. Our common spaces and activities remind residents that a life of leisure is in reach. Paint garden...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for New Perspective West Bend

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Perspective West Bend

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New Perspective West Bend community entrance
New Perspective West Bend

2130 Continental Drive, West Bend, WI 53095

The Waterford at West Bend community entrance
The Waterford at West Bend

831 E. Washington Street, West Bend, WI 53095

Serenity Villa
Serenity Villa

1650 American Eagle Drive, Slinger, WI 53086

Charter Senior Living of Hasmer Lake bedroom
Charter Senior Living of Hasmer Lake

N168 W22022 Main St, Jackson, WI 53037

8.2
Review score
30 reviews
8.2
Review score
30 reviews
5 star
63%
4 star
20%
3 star
10%
2 star
0%
1 star
7%
9.6
Review score
35 reviews
9.6
Review score
35 reviews
5 star
74%
4 star
20%
3 star
3%
2 star
0%
1 star
3%
8.9
Review score
8 reviews
8.9
Review score
8 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
7.9
Review score
9 reviews
7.9
Review score
9 reviews
5 star
11%
4 star
34%
3 star
22%
2 star
11%
1 star
22%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at New Perspective West Bend

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Recreational areas

  • Swimming Pool

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Activities On-site
  • Activities Off-site
  • Devotional Activities Offsite

Reviews

for New Perspective West Bend

8.2Review score30 reviews
8.2
Review score
30 reviews
5 star
63%
4 star
20%
3 star
10%
2 star
0%
1 star
7%
New Perspective Senior Living
8.4
Review score766 reviews34 communities
Write a review
A Place for Mom has scored New Perspective West Bend with 8.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, New Perspective West Bend has 30 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.3
Care Services
4.1
Staff
4.0
Meals & Dining
3.9
Activities
4.4
Value for Cost
4.1
A Place for Mom has scored New Perspective West Bend with 8.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, New Perspective West Bend has 30 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Vicki S - Family/friend
Independent Living
October 9, 2024
5.0
Very nice place.
Once we took a tour and saw all they have to offer my mom was happy to move there. The move and paperwork was simple. My mom loves the staff, food and all the activities that are available. Very friendly, happy place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective West Bend
October 9, 2024
Vicki, thank you for your review! We are delighted to hear that your loved one is enjoying their time at New Perspective West Bend.
Anonymous - Industry reviewer
Assisted Living
August 28, 2024
5.0
I work her as a CNA/RST and these residents are getting good care. I've been doing this for over 50 years. Everything including activities are good. The meals need much improvement. Overall happy reisdent.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from New Perspective West Bend
August 29, 2024
Hello, We appreciate your positive review! Thank you for expressing your sentiments. Your feedback means a lot to us.
Susan B - Family/friend
Assisted Living
August 20, 2024
1.0
Verified Review
Poor experience, lack of care, never recommend
If I could give them a negative number I would. My mom passed away last October at new perspective. Their quality of care was awful. We paid for daily check ups to make sure she went to breakfast lunch and dinner. My mom wore adult depends and they were to empty her garbage every day, they did not enter her bathroom stunk of urine. They just didn't care for her very well. My sisters and I would go there. Take her to activities. Have lunch dinner whatever with her and nobody had been to see her all day. I started going there daily just to empty her . I wouldn't put my, worst enemy in that place. Right before my mother passed she pulled the cord for help. It was two hours before someone got to her and by that time she was gone.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from New Perspective West Bend
September 9, 2024
We are deeply sorry for the loss of your mother last October. Our team is committed to providing the best care possible, and while this isn’t the experience we strive for, we understand how deeply personal and emotional these situations are. Our many positive reviews reflect the standard of care we hold ourselves to, and we will continue to honor that commitment in every way we can. We appreciate your feedback as it helps us remain vigilant and conduct corrective coaching in order to maintain our high standards.
Anonymous - Family/friend
Assisted Living
July 16, 2024
4.0
Verified Review
nice facility.
We've had to follow up on things at times when it came to the care services. Excellent food. Although we don't see this used as much as we thought by the residents. Not the least expensive. Very nice but high cost. Yes, I would recommend. I would also recommend shopping around to see if any better values.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from New Perspective West Bend
July 17, 2024
We appreciate your review and value your opinion as an integral part of our commitment to exceptional customer service!
Bob J - Family/friend
Assisted Living
July 1, 2024
5.0
Very nice assisted living
I recently moved a loved one here and he loves it. Great amenities, great food, and lovely staff. It is close to many stores and they have a bus for shopping trips. I would recommend New Perspective West Bend to anyone who is looking for a place to live!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective West Bend
July 16, 2024
We are grateful for you sharing your positive experience, Bob. At New Perspective, we always strive to provide top-quality service to every resident, and we are thrilled to hear that your loved one is happy here!
Anonymous - Family/friend
Memory Care
June 21, 2024
1.0
Verified Review
Definitely would not recommend!
They have a great sales pitch, but no follow through. Extremely poor staffing which leads to very poor care. My mother was seriously neglected and we constantly were having meetings with administrators and staff with no results. One administrator actually told us if it was their mother they would remove her. (Which we did, but unfortunately due to availability was not soon enough).
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from New Perspective West Bend
July 5, 2024
Thank you for sharing your feedback. We're truly sorry to hear about your experience. Our top priority is to provide a caring and supportive environment for all our residents and their families, and your concerns are very important to us. We couldn't find any records of the specific case you mentioned, but we want to investigate further so that we can fully understand the situation. Please reach out to us directly at info@npseniorliving.com with more details about your experience. Your input will help us understand what happened and take the necessary steps to address any issues.
Janeen - Family/friend
Assisted Living
June 19, 2024
5.0
Great community.
I recently moved my uncle to New Perspective. During the move, the community staff was very helpful and helped my family and uncle navigate the new community. He is very excited for his apartment and attending the activities at his new community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective West Bend
July 5, 2024
Janeen, we extend our gratitude for your positive review! It brings us joy to hear that your experience at our community was a positive one. Your comments will be happily shared with our team!
Concerned adult daughter - Family/friend
Assisted Living
April 4, 2024
3.0
Really just an expensive apartment
New Perspectives is owned by an out-of-state corporation that runs everything by the bottom line. Food is poor quality. The building is poorly maintained. Batteries run out on call buttons and no one routinely checks. A serious air quality problem could probably be sorted if the ducts were cleaned and filters replaced. We ran air purifiers 24/7 but the problem persisted. We found a nest of bees in the air system. Shower water is barely lukewarm and I doubt it meets minimum state requirements. Routine daily wellness checks are skipped. I regret placing our elderly mother in New Perspectives. There are other places where the value for the cost is much better and quality care is provided.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
4
Value for Cost
1
Response from New Perspective West Bend
June 10, 2024
Thank you for taking the time to share your review. We value the detailed feedback you've provided. However, the concerns you've raised don't seem to match any previous reports or issues. We're dedicated to maintaining our high standards, which have earned us a 4.6 out of 5 rating on Google reviews. We'd like to understand your experiences better. If you're open to it, please reach out to us at info@npseniorliving.com for a private discussion. Your insights are important to us, and we're committed to addressing any discrepancies to ensure the best possible experience for our residents and their families.
Scott - Family/friend
Assisted Living
August 29, 2023
4.0
Verified Review
Very nice community
The New Perspective Senior Living is a beautiful facility. The meals and dining service are excellent. The staff members we have worked with are very nice and accommodating. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 29, 2023
5.0
Verified Review
Loved it!
We toured New Perspective Senior Living West Bend when searching for an Assisted Living facility for our loved one. We absolutely loved it! It was more of a resort feel and a large facility. We put money down and this facility was our first choice. It just did not work out for us financially. My loved one needed a lot more services and they were going to charge us a lot more at this facility than they were at our second choice facility. Ultimately, we chose to go with the other facility that we had toured.
Response from New Perspective West Bend
June 30, 2023
Thank you for reaching out. Your opinion plays an integral part in our customer service!
Dennis - Family/friend
Assisted Living
September 8, 2022
4.0
New Perspective West Bend
Nice place with good caring staff.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Ron - Toured community
Assisted Living
February 14, 2022
5.0
Verified Review
tour of new perspective
this was a good tour and community, it just did not fit into my budget.
Response from New Perspective West Bend
February 21, 2022
Hi Ron, Thank you for the positive review. We greatly appreciate your support!
anonymous - Toured community
Memory Care
December 8, 2021
5.0
Verified Review
Tour of New Perspective
New Perspectives is a beautiful brand new big facility. They have a big outdoor space in the middle where residents are able to hang out as long as the weather is nice. All of the rooms and common areas were large and spacious. The staff members were wonderful and very straight forward with us. Unfortunately they just did not have the capacity to handle my dad and what his needs were at the time, but it was a great place.
Response from New Perspective West Bend
December 9, 2021
Hello! Thank you for the positive review. We greatly appreciate your support!
Linda S - Resident/client
Assisted Living
October 23, 2021
5.0
A Place for Mom and Dad!
Wanted to share our experience with people thinking of both Independent and Assisted Living options. We wanted to be proactive making a living arrangement that would work if one spouse needs Independent Living and the other, with a Neurological condition requiring first Independent then Assisted, with increasing hours until a Memory Care then Hospice may be needed, but all in the same building. We also wanted to live in the same apartment as long as possible. At New Perspective we found that place. Big enough for a wide range of care, therapies and Activities in and out of the building. Small enough to have that Family feeling. Staff is so friendly and caring. They are cross-trained in many positions so they are flexible meeting whatever needs come up. Come join us here, you won't regret it! In fact, it's also a wonderful place to work and, like other places, can always use more hands to fine tune our great organization.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective West Bend
October 27, 2021
Hi Linda, Thank you for sharing your positive experience. We always strive to provide top quality service to every resident and are pleased to hear that your parents are happy here at New Perspective!
Judith - Family/friend
Assisted Living
August 27, 2021
5.0
Verified Review
my review of New Perspective Senior Living | West Bend
The community is very clean and neat and the staff is just wonderful and so helpful. the food is great and they offer options, not just one dish. I would recommend this community to others based on my experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Response from New Perspective West Bend
August 31, 2021
Hi Judith, Thank you for sharing your positive experience. We always strive to provide top quality service to every resident and are pleased to hear that you're happy with your experience with New Perspective!
Anonymous - Toured community
Memory Care
March 17, 2019
5.0
Our search was much easier with your assist. My sister has moved in and getting used to her new surroundings. All the other clients appear very happy after years of living there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from New Perspective West Bend
March 21, 2019
Hi, we're happy you found our staff to be so supportive during your experience here at New Perspective Senior Living | West Bend. Thank you and have a fantastic day!
Anonymous - Toured community
Memory Care
October 16, 2017
5.0
Mix of independent and assisted is great for my uncle who is at the minimum level of assisted care. Facility has heated therapy pool and on site physical therapy/fitness facility which my uncle will use. They also offered several monthly activities that interested my uncle. Finally apt included a small full kitchen with space for a table along with living room and bedroom and bath which will allow my uncle to bring his kitchen table too. Waiting list is 3-4 months which will give my uncle time to get his house ready for sale.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from New Perspective West Bend
October 19, 2017
Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every resident, and are pleased to hear that your Uncle is happy here at New Perspective Senior Living | West Bend.
Ann Fowler - Resident/client
Memory Care
March 15, 2017
4.0
Verified Review
Good Fit
I have resided here just 2 weeks but it feels like a good fit for me. I am young (60 years old) but recent medical issues made it necessary to move out of the family home to a place that would be easier for me to navigate. Living alone since my husband died, my children were concerned about my physical well-being continuing to live alone. I wanted to remain in my community for a number of reasons. New Perspectives meets my needs and knowing some people who work here makes me feel more comfortable in a new place. I plan to be here a long time
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
4
Activities
5
Pool Lover
Memory Care
March 3, 2017
5.0
Love the pool
I do not live here, but glad to be able to use the pool for therapy. When the time is right, this is the only place for me.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from New Perspective West Bend
March 8, 2017
Thank you for reaching out and writing a review. We are happy to hear you use the pool at our West Bend community. We strive to keep the community clean and up to date. Let your friends know we here. Thanks again!
Anonymous - Toured community
Memory Care
February 16, 2017
3.5
Verified Review
Independent living!
When arrived to tour the New Perspective Senior Living | West Bend, the tour guide was prepared and gave us a lot of information. We did not choose this community because it was more independent living than what we were looking for.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from New Perspective West Bend
February 23, 2017
Thank you for taking the time to tour our community. If your needs should change in the future, we hope you'll visit us again. Best to you.
Viewing 1-20 out of 30 reviews

Neighborhoods
around New Perspective West Bend

See what the neighborhood has to offer and what’s nearby:
New Perspective West Bend in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about New Perspective West Bend

New Perspective West Bend offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored New Perspective West Bend 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 338-0092 to reach a resident at New Perspective West Bend.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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