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Mill Creek Manor

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651 Polo Rd, Columbia, SC 29223

7.1
Review score
38 reviews
Add review
7.1
Review score
38 reviews
5 star
26%
4 star
26%
3 star
29%
2 star
3%
1 star
16%
See all reviews
8.8
Review score
1330 reviews
35 facilities
For pricing & availability:
(866) 374-4058
Mill Creek Manor
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Mill Creek Manor
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Anonymous
-
Friend of resident/client
4.0
I recently had the opportunity to visit Mill Creek Manor Nursing Home, and I wanted to share my impressions based on my experience. Staff: The staff at Mill Creek Manor truly stand out. From the moment I walked in, it was clear that they are dedicated and compassionate. One standout is [

About the facility
Mill Creek Manor

Welcome to Mill Creek Manor Independent, Assisted Living, & Memory Care, located in beautiful Columbia, SC
Mill Creek Manor is conveniently located to dining, shopping, and surrounded by beautiful Sesquicentennial Park.

Here at Mill Creek Manor we provide a senior living neighborhood with the active senior in mind that can stay in this setting throughout the aging process.
At our independent living community, seniors enjoy an independent lifestyle with amenities, such as a spacious living and entertainment gathering spots, in addition to delicious meals and special events.
As personal needs change, our assisted living accommodations and services offer the perfect transition for the latter part of life’s journey. The community offers assisted living for residents who need supportive care, medication management, and specialized services, with all the comforts of a beautiful, safe home environment.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Mill Creek Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Mill Creek Manor

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Mill Creek Manor
Mill Creek Manor

651 Polo Rd, Columbia, SC 29223

Fairforest Grove Senior Living
Fairforest Grove Senior Living

120 Fairforest Rd, Columbia, SC 29212

Forest Lake Manor
Forest Lake Manor

4405 Forest Dr, Columbia, SC 29206

Merrill Gardens at Columbia aerial view of community
Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

7.1
Review score
38 reviews
7.1
Review score
38 reviews
5 star
26%
4 star
26%
3 star
29%
2 star
3%
1 star
16%
9.8
Review score
58 reviews
9.8
Review score
58 reviews
5 star
59%
4 star
29%
3 star
7%
2 star
0%
1 star
5%
9.5
Review score
75 reviews
9.5
Review score
75 reviews
5 star
63%
4 star
23%
3 star
5%
2 star
4%
1 star
5%
9.2
Review score
34 reviews
9.2
Review score
34 reviews
5 star
65%
4 star
26%
3 star
9%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Mill Creek Manor

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Room Service
  • Anytime Dining
  • Meals Provided
  • Guest Meals
  • Vegetarian
  • Low / No Sodium
  • Gluten-free
  • Professional Chef
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar
  • Pureed Meals

Room Amenities

  • Full kitchen
  • Private patio, deck, or balcony
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Garden View
  • Kitchenette
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Barber Shop
  • TV Lounge
  • Private Bath
  • Beauty Salon
  • Meeting Room
  • Outside Patio
  • Outdoor Common Areas
  • Computer or Media Center
  • Indoor Common Areas
  • Library

Recreational areas

  • Ballroom
  • Movie or Theater Room
  • Game Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Jewish Services
  • Holiday Parties
  • Protestant Services
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Activities On-site
  • Bible Study Group
  • Activities Off-site
  • Trivia Games
  • Birthday Parties
  • Live Musical Performances
  • Gardening Club
  • Christian Services
  • Stretching Classes
  • Pet-focused Programs
  • Dances
  • Wii Bowling
  • Karaoke
  • Live Well Programs
  • Other Religious Services
  • Day Trips and Outings
  • Cooking Classes
  • Wine Tasting
  • Art Classes
  • Happy Hour
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Mormon/LDS Services
  • Reminiscence Programs
  • Sensory-based Programs
  • Visiting Chaplain or Priest
  • Live Dance or Theater Performances
  • Intergenerational Programs

Reviews

for Mill Creek Manor

7.1Review score38 reviews
7.1
Review score
38 reviews
5 star
26%
4 star
26%
3 star
29%
2 star
3%
1 star
16%
Mainstay Healthcare Management
8.8
Review score1330 reviews35 communities
Write a review
A Place for Mom has scored Mill Creek Manor with 7.1 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Mill Creek Manor has 38 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.7
Friendliness
3.8
Care Services
3.4
Staff
3.4
Meals & Dining
2.9
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Mill Creek Manor with 7.1 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Mill Creek Manor has 38 reviews with an average "overall experience" of 3.4 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Anonymous - Resident/client
Independent Living
November 8, 2024
1.0
Verified Review
would not recommend
Every service needs improvement. All have significantly declined since I've been here.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
September 8, 2024
4.0
I recently had the opportunity to visit Mill Creek Manor Nursing Home, and I wanted to share my impressions based on my experience. Staff: The staff at Mill Creek Manor truly stand out. From the moment I walked in, it was clear that they are dedicated and compassionate. One standout is [name removed], a caregiver who has been with Mill Creek Manor for the pass year. Her warmth and genuine concern for the residents are palpable. I observed her interacting with a resident was feeling sad due missing. This personal touch was truly heartwarming.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Dominique C Roseborough - Family/friend
Assisted Living
September 8, 2024
5.0
My experience with Mill Creek Manor has been largely positive. From the moment we first visited, the warmth and professionalism of the one particular staff was evident. The facility is clean, well-maintained, and thoughtfully designed to provide a comfortable living environment for its residents. Strengths: Compassionate Staff: The caregivers at Mill Creek Manor are genuinely kind and attentive. One standout is Von, RCA. Her dedication to creating a vibrant and engaging environment for the residents is remarkable. She goes above and beyond to ensure that everyone feels included and motivated to participate in activities. Her enthusiasm and personal touch have made a noticeable difference in the quality of life for many residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
July 11, 2024
2.0
Verified Review
Improving
Tremendous degree of turnover, but responsive in addressing the concerns. Beginning to make necessary repairs and upgrade to facility and staff.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
1
Value for Cost
3
TH - Family/friend
Assisted Living
June 6, 2024
3.0
Verified Review
Review for Mill Creek Manor
I would say DO NOT send your parents here! Dad moved out after they stopped cleaning his apartment, discontinued trash pickup, and stopped serving meals to the independent living, while raising the rent.
Cleanliness
2
Friendliness
3
Staff
2
Activities
3
Value for Cost
3
HB - Family/friend
Assisted Living
May 22, 2024
3.0
Hoped for better. Not bad but has issues.
They are in a period of transition due to management changes that occurred right after my parent moved in. They let people go soon after that so many people are new. I don’t know if that is the issue but I am optimistic that this is why the service is less than expected. The food is not great. The weekly menu is loosely followed. The communication is not great. I have followed up to emails I sent and still have not received responses. I go regularly, so I know that my mom is well taken care of, but it makes me question what I am paying for. The caregivers are all friendly and helpful.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
3
Maxine P - Resident/client
Independent Living
March 24, 2024
1.0
Bait and Switch
I am a victim of a Bait and switch treatment at this place. When I toured, I was given brochures saying we would have meals, housekeeping and activities. On [date removed] a memo was sent out to the current resident saying there was no housekeeping and meals would be one per day. That was never sent to me and when I moved in on [date removed], I signed a contract with the understanding there would be two meals a day and housekeeping. That has proven to be a lie. Do not come here. I will be moving out at the end of April. Please beware.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Mary S - Toured community
Assisted Living
March 7, 2024
1.0
Management
Under staffed all the time. Food is terrible. Management doesn’t care about the staff or residents. Don’t put your loved one there. I toured the place about 2 months ago and I have a friend whose mother is there. I was there a couple weeks ago and couldn’t find anyone to help my friend’s mom. She was wet and smelled strongly of urine. Her room smelled like a toilet and her carpet was very dirty. They also never answer the phone. My friend and I went to his mom the other day and again she was soiled. When we tried to speak to the ED , she was very rude. She acted like it was our fault. Please don’t put anyone you care about in that facility.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Thaniaml - Family/friend
Independent Living
December 8, 2023
1.0
Detrimental current living conditions - Water Damage and Pest Infestation
Management has to seriously do something about condition of Mill Creek Senior Living. Area is dirty and smells like urine. Independent living units are infested with roaches and spiders, mold and water damage and administration say nothing can be done. Hired a professional cleaner and pest control service, since administration didn't do services as promised, revealing a severe infestation of over 1000 roaches throughout the house, including eggs in electrical outlets, behind mirrors, and other areas. Items that were advised not to be opened at move-in were infested, leading to the disposal of personal belongings and pantry items. This unacceptable situation has persisted for over a year without resolution, despite numerous assurances and promises. We have also faced a breach of the agreement not to increase rent due to these conditions, as new fees have been added without addressing the residents' needs. Seniors living with can of raid to walk in their units? How fair is this?
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Value for Cost
1
Danny - Family/friend
Assisted Living
October 30, 2023
4.0
Verified Review
Review for Mill Creek Manor
A PLACE FOR MOM was extremely friendly and helpful. Could not have found a place for mom without their help. I would recommend to others. We picked this community because of the cost, and it was friendly.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 18, 2023
3.0
Verified Review
Budget Friendly
My loved one is currently a resident at Mill Creek Manor and the experience has been okay so far. Some of the staff are great, but there are 2 in particular that are just plain rude. As for the meals, the actual food is good. However, they've served my loved one a specific food multiple times even though she is allergic to it. I think Mill Creek Manor is a good facility, but I would recommend it only for those with a tighter budget and/or lower care needs.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
2
Value for Cost
3
Anonymous - Family/friend
Assisted Living
July 27, 2023
3.0
Verified Review
Improvements needed
If a friend asked about my experience with Mill Creek Manor (Independent Living), I would say that the grounds are great and the apartment is comfortable. My dad enjoys his neighbors. But he is unhappy there because he doesn't like the food or the folks who prepare it, and refuses to eat there. He is currently looking into alternatives.
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Toured community
Memory Care
June 23, 2023
3.0
Verified Review
Tour experience
Tour director was friendly. They didn't have room immediately as needed. Facility left much to be desired. More impressed with electronic security system in place at other facility.
Anonymous - Family/friend
Memory Care
March 16, 2023
5.0
Verified Review
I was completely satisfied with the mill creek experience. They helped in every phase of the relocation. The only issue I noticed for improvement was not monitoring the main entrance all the time. As a result we had issues of my family member trying to leave the facility for walks. I would recommend them to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Memory Care
March 16, 2023
3.0
Verified Review
Mill Creek Manor Experience
Extremely high turnover in staffing - even beyond COVID standards. I think it's really a combination of things. Its a byproduct of the economy/Covid and their business model to keep the rates reasonable. It's probably the best they can do without significantly raising their monthly fees.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
5
Susie - Toured community
Memory Care
February 8, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and we really liked this community it was a top choice. However since it is smaller, we were worried there would not be a lot of things to do and our loved one is still very active.
Anonymous - Family/friend
Assisted Living
September 19, 2022
1.0
Verified Review
Be careful of what nursing home you choose
They did not feed my loved one, and they were not always well groomed/clean. They did not have enough staff. The residents did not get the care that they should have received. I would not recommend this place to anyone.
Cleanliness
5
Friendliness
4
Care Services
1
Staff
4
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
August 22, 2022
5.0
Verified Review
So pleased with our choice
The staff at Mill Creek Manor have just been wonderful to work with, our loved ones care has been so great since moving here. Her daily medication are given on time and physically she is so much better. Since she has been on a regular scheduling of three meals a day she is now in this new routine that is amazing. They have a hair salon on sight where we can reach out to them and schedule appointments for her, it is so easy. The activities are appropriate. We were able to secure a private room for our loved one and the value for the money is very reasonable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Millie - Family/friend
Assisted Living
August 10, 2022
5.0
Verified Review
Highly recommend
We had a wonderful experience with Mill Creek Manor. We were very impressed initially with the staff and the facility overall. Everyone was super friendly. They seemed to have a lot of great activities provided but we did not participate in any. I would definitely recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
CP - Toured community
Assisted Living
August 9, 2022
3.0
Verified Review
Property Tour
The tour was good overall. The only thing I didn’t like was there was no place outside of a resident's room for family to sit except for at the dining room table. It would have been nice if they had another living space for family to sit and visit. Also the staff wasn’t as friendly as they could have been. It seemed a little wired, with everybody all over the place.
Viewing 1-20 out of 38 reviews

Neighborhoods
around Mill Creek Manor

See what the neighborhood has to offer and what’s nearby:
Mill Creek Manor in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about Mill Creek Manor

Mill Creek Manor offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Mill Creek Manor 7.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (803) 788-9555 to reach a resident at Mill Creek Manor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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