About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Merrill Gardens at West Chester

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1201 Ward Ave, West Chester, PA 19380

For pricing & availability:
(866) 374-4058
9.7
Review score
59 reviews
Add review
9.7
Review score
59 reviews
5 star
68%
4 star
20%
3 star
2%
2 star
5%
1 star
5%
See all reviews
8.8
Review score
2684 reviews
64 facilities
Merrill Gardens at West Chester
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Merrill Gardens at West Chester reception area
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Son of memory care resident
-
Child of resident/client
5.0
High level of care and support for my mother
The Merrill Garden staff have truly gone above and beyond in their care and support of my mom over the last 2 years. Their dedication to not just meeting her physical needs but also engaging her mentally and emotionally is wonderful. They take the time to listen, talk, and keep her engag

About the facility
Merrill Gardens at West Chester

Merrill Gardens at West Chester is a classic community with modern elements. The community welcomes pets and offers dozens of activities to help you lead an active, carefree lifestyle. One of the most unique features is called “Main Street” — an expansive hallway replicating a small downtown street. The “street” features a variety of amenities including a movie theater and retro diner. And the fun doesn’t stop there — near the community, residents have a variety of activities to choose from.

The expansive community is situated minutes away from West Chester’s historic downtown where you can visit boutiques, galleries, restaurants, and more! Nature enthusiasts are in luck as the area offers a lake where you can fish, a park where you can stroll scenic walking trails, and a country club where you can gather for a relaxing game of golf! Merrill Gardens at West Chester currently accommodates independent living, personal care, and memory care lifestyles. Come experience how fulfilling retirement can be in West Chester today!

Merrill Gardens at West Chester Amenities and Services

Merrill Gardens at West Chester enables you to live independently in a home-like environment without the worries of home maintenance. Weekly housekeeping and chef-prepared meals are...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Merrill Gardens at West Chester

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Merrill Gardens at West Chester

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Merrill Gardens at West Chester reception area
Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

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9.7
Review score
59 reviews
9.7
Review score
59 reviews
5 star
68%
4 star
20%
3 star
2%
2 star
5%
1 star
5%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
67%
4 star
15%
3 star
9%
2 star
3%
1 star
6%
9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
46%
4 star
35%
3 star
11%
2 star
4%
1 star
4%
9.0
Review score
116 reviews
9.0
Review score
116 reviews
5 star
49%
4 star
28%
3 star
13%
2 star
5%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Merrill Gardens at West Chester

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Special Dining Programs
  • Meals Provided
  • Professional Chef
  • Anytime Dining

Room Amenities

  • Full kitchen
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Library
  • Indoor Atrium
  • Barber Shop
  • TV Lounge
  • Computer or Media Center
  • Main Street Shops
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Billiards Lounge

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Activities Off-site
  • Devotional Activities Offsite
  • Activities On-site

Reviews

for Merrill Gardens at West Chester

9.7Review score59 reviews
9.7
Review score
59 reviews
5 star
68%
4 star
20%
3 star
2%
2 star
5%
1 star
5%
Merrill Gardens
8.8
Review score2683 reviews64 communities
Write a review
A Place for Mom has scored Merrill Gardens at West Chester with 9.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Merrill Gardens at West Chester has 59 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.1
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Merrill Gardens at West Chester with 9.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Merrill Gardens at West Chester has 59 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Merrill Gardens
8.8
Review score2683 reviews64 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Amanda R
Memory Care
December 17, 2024
5.0
Caring and kind
The staff truly care about residents and their safety and happiness. The care and planning that goes into community events is top notch. Merrill Gardens is a great edition to our community and resource for families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Son of memory care resident - Family/friend
Memory Care
December 16, 2024
5.0
High level of care and support for my mother
The Merrill Garden staff have truly gone above and beyond in their care and support of my mom over the last 2 years. Their dedication to not just meeting her physical needs but also engaging her mentally and emotionally is wonderful. They take the time to listen, talk, and keep her engaged in meaningful activities which I believe has given her a higher quality of life.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Tracey L - Family/friend
Assisted Living
December 10, 2024
5.0
The ease of Merrill Gardens
When I needed to find senior living for my mother, it was crunch time. I was fortunate enough to quickly find Merrill Gardens in West Chester. They made the transition from private home to senior living easy. Having no prior experience with these facilities, I depended on their expertise to guide me in making the best decision for my mother. She has adjusted beautifully because of the staff and the residents. From the first tour to our move in day, they were there to help. Everyone was so kind and welcoming, you couldn’t help but feel at home. I would recommend Merrill Gardens wholeheartedly.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 8, 2024
4.0
Verified Review
Our experience with Merrill Gardens at West Chester
The staff had a lot of turnover, some were very good. Especially cooks seemed to turnover a-lot. My Mom complained about a lot of the meals being cold. Activity Directors charged often too.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Merrill Gardens at West Chester
December 5, 2024
Hi there, thank you so much for taking the time to leave us this honest feedback. Please don't hesitate to reach out if you ever need anything.
Bianka D - Toured community
Assisted Living
September 12, 2024
5.0
First impressions
The moment we walked into the foyer I knew this is where my brother will live and I will feel comfortable placing him in a secure and welcoming facility. The open spaces and natural light coming from big windows in the dining room and surrounding spaces. The diner is another happy space to join other residents for lunch. The hallways are wide and always clean. My brother has mentioned that the food is always fresh and very tasty. He has only been there for three months and so far he has no complaints. I’m happy I found Merrill Gardens.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Response from Merrill Gardens at West Chester
September 20, 2024
Hi Bianka, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Memory Care
June 3, 2024
4.0
Verified Review
Caregivers are excellent. Atmosphere is friendly. Management needs improvement.
The facility is convenient and in a good location. Merrill Gardens should pay more attention to cleanliness of the Garden Center (memory care) and the main dining room on the first floor. The caregivers are top notch. The management needs to be replaced. Unprofessional and rude.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
Response from Merrill Gardens at West Chester
June 21, 2024
Hi There, thank you for taking the time to leave us this honest review. We will look into these issues. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
May 24, 2024
5.0
Verified Review
Happy Resort For Mom
Friendly staff. We call the place "the resort" Mom is very happy there but says the food is mediocre
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 31, 2024
Hi there, thank you for this honest feedback! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
May 15, 2024
4.0
Verified Review
Overall Pleased
The staff at Merrill Gardens West Chester has been very helpful and accessible.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
4
Response from Merrill Gardens at West Chester
May 20, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Susan - Family/friend
Assisted Living
March 21, 2024
5.0
Verified Review
Review for Merrill Gardens at West Chester
The place is great! We are so grateful for Merrill Gardens at West Chester. It's absolutely the best place for my father. The staff and GM are unbelievable, attuned to my Father's Day, his comings and goings and are so kind. I was looking for a facility where he could age in place and we found it. I enthusiastically recommend it but most importantly the biggest critic, my dad, gives MG a big thumbs up. Before MG my father was at a huge senior community which no longer worked for him. I wish I would have known about MG earlier. If you're looking for a senior living place for a loved one, make sure you visit Merrill Gardens at West Chester.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 12, 2024
Hi Susan, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
March 15, 2024
5.0
Verified Review
I would recommend this facility to others. Friendly and attentive staff. Move in smooth. Keep in touch with family. Food good, but not gourmet. But can order whatever they want. Plus can pre order and eat in room. Always clean. Hubby bed made daily and helps with shower. Laundry done. Pub parties often and fun. I join often. Nurses come often to room and redress wounds. Lots of daily activities. They just had rate increase, but still less than most other places I have seen.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 12, 2024
Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
January 10, 2024
5.0
Verified Review
A very positive experience"
I would give Merrill Gardens at West Chester 5's across the board. I felt it is a good value for the level of care and attention given. The facilities are lovely and clean. There are fancier places but this seems to be right in the sweet spot for value and quality.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
January 3, 2024
5.0
Verified Review
a nice community
She is very happy. I would say 5 so far for each category. The only issue I have heard so far is that they are short on staff and some people who work in administration are having to help out with dining. We would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Debbie B - Family/friend
Independent Living
December 15, 2023
5.0
Verified Review
Merrill Gardens Experience
Everything there is wonderful the staff is very knowledgeable and kind. I would definitely recommend Merrill Gardens at West Chester to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Toured community
Independent Living
October 10, 2023
5.0
Verified Review
Our tour experience
We took a tour of Merrill Gardens at West Chester during our search for an Independent Living facility for our loved one. We loved this facility! Great atmosphere. The cleanliness and friendliness were great. Unfortunately, the cost was over budget for us.
Susan S - Family/friend
Assisted Living
May 24, 2023
5.0
Verified Review
Couldn't be Happier
I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 26, 2023
Thank you for taking the time to leave us a review, Susan! We are so pleased to hear that your father is enjoying our community thus far. Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
MC - Family/friend
Assisted Living
May 16, 2023
5.0
Verified Review
Great caring environment.
The staff at Merrill Gardens West Chester are kind. The facility is clean. They offer lots of activities. It's not like a typical personal care home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 19, 2023
Thank you for taking the time to leave a review! We appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
Chrissy - Family/friend
Assisted Living
May 12, 2023
5.0
Verified Review
Perfect Place for Our Loved One
My family and loved one have had a wonderful experience with the community. Everyone has been extremely welcoming and friendly. The staff are great to work with. The community is beautiful. We would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Merrill Gardens at West Chester
May 19, 2023
Hi Chrissy, thank you for taking the time to leave us a review! We are so thrilled to hear that you have had a wonderful experience with our community thus far. Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
Denise - Family/friend
Assisted Living
May 10, 2023
4.0
Verified Review
Recommended
The staff at Merrill Gardens at West Chester is really nice and I know they take great care of my mom. Although we continue to have some issues with her cable, the staff communicates effectively- it's the cable company, not Merrill. My mom tells me that the food is really good. I would definitely recommend Merrill at West Chester to family and friends!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Independent Living
March 9, 2023
5.0
Verified Review
Merrill Gardens Review
We are very happy at Merrill Gardens at West Chester. Both the staff and the facilities are excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
5
anonymous - Family/friend
Independent Living
March 2, 2023
5.0
Verified Review
Would recommend, friendly staff
We like the friendliness of the staff and residents. We like how accessible, bright and clean the facility is as well as the diverse activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Viewing 1-20 out of 59 reviews

Neighborhoods
around Merrill Gardens at West Chester

See what the neighborhood has to offer and what’s nearby:
Merrill Gardens at West Chester in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.

Frequently Asked Questions
about Merrill Gardens at West Chester

Merrill Gardens at West Chester offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Merrill Gardens at West Chester 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (484) 401-9800 to reach a resident at Merrill Gardens at West Chester.

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2%
Studio, 1bd, 2bd, Semi-Private
Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...
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Crosslands

1660 E Street Rd, Kennett Square, PA 19348
Starting at $X,XXX+ monthly

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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