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711 Halltown Rd, Portland, TN 37148
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Anonymous
-
Child of resident/client
4.0
Review for Maple Cottage Assisted Living Transitions
Overall we have been very pleased with our experience. We like that it's a smaller facility (20 residents), easier to talk with staff. However, there has been quite a bit of turnover in the year we have been with them. We have had three "in-charge " people in a year and the position is currently vacant. We chose this facility for its small size, cleanliness, better pricing and best location for us.
About the facility Maple Cottage Assisted Living Transitions
Maple Cottage Assisted Living Transitions in Portland, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Maple Cottage Assisted Living Transitions
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Anytime Dining
- Room Service
- Meals Provided
- Guest Meals
- Low / No Sodium
- Pureed Meals
Room Amenities
- Air Conditioned
- Full kitchen
- Handicap Accessible
- Fireplaces
- Wi-Fi/high-speed internet
- Kitchenette
- Cable or Satellite TV
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Resident Parking Available
Pets
- Pet Care Available
Common areas
- Meeting Room
- Outside Patio
- Outdoor Common Areas
- Indoor Common Areas
- Library
- TV Lounge
- Central Fireplace
- Beauty Salon
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- Romanian
- English
Activities
- Yoga / Chair Yoga
- Protestant Services
- Holiday Parties
- Activities On-site
- Devotional Activities Offsite
- BBQs or Picnics
- Stretching Classes
- Visiting Chaplain or Priest
Compare
Maple Cottage Assisted Living Transitions
711 Halltown Rd, Portland, TN 37148
Charter Senior Living of Gallatin
1085 Hartsville Pike, Gallatin, TN 37066
Capstone Senior Living at Station Camp
108 Miss B. Blvd, Gallatin, TN 37066
NHC Place Sumner
140 Thorne Blvd, Gallatin, TN 37066
5.0
Review score
4 reviews
5.0
Review score
4 reviews
5 star
25%
4 star
25%
3 star
0%
2 star
0%
1 star
50%
8.9
Review score
11 reviews
8.9
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
8.8
Review score
26 reviews
8.8
Review score
26 reviews
5 star
61%
4 star
19%
3 star
8%
2 star
4%
1 star
8%
8.0
Review score
2 reviews
8.0
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Maple Cottage Assisted Living Transitions
Write a review
A Place for Mom has scored Maple Cottage Assisted Living Transitions with 5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Maple Cottage Assisted Living Transitions has 4 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
3.0
Friendliness
3.0
Care Services
2.8
Staff
2.8
Meals & Dining
2.8
Activities
2.8
Value for Cost
3.0
A Place for Mom has scored Maple Cottage Assisted Living Transitions with 5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Maple Cottage Assisted Living Transitions has 4 reviews with an average "overall experience" of 2.8 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Linda S - Family/friend
Assisted Living
October 29, 2024
Low Quality Care and Unprofessional, unqualified staff
Do not recommend....place is horrible. Facility is understaffed, turnover is very, very high here. Staff is grossly inexperienced and unqualified and lacks the compassion needed to deal with the elderly. Staff unfriendly and doesn't acknowledge visitors. No activities for the residents. This place is really nothing more than a nursing home on smaller scale. Food is terrible quality...lots of processed foods. Staff either doesn't read resident's charts or ignores them. Meds were not being administered per doctor's orders. Owners don't listen to complaints. Residents seem sad and unhappy when I have visited .. Have visited multiple times and never saw a single staff member anywhere around. We ended up taking our family member out of this place as we saw a decline in their health while here.. we decided to pay a little more for much better care.
Response from Maple Cottage Assisted Living Transitions
October 30, 2024
"Linda", we’re sorry to hear about your experience, as providing high-quality, compassionate care is our top priority. While we recognize that turnover can sometimes seem high, this is largely because we hold our caregivers to high standards and let go of those who don’t meet them. Our goal is always to bring on dedicated, skilled staff who prioritize the well-being of our residents.
We also want to clarify that we have a posted activity schedule that offers a variety of engaging programs for our residents. This is part of our commitment to fostering a vibrant and enjoyable environment, and we encourage both residents and visitors to take part in these activities. Additionally, our culinary team is dedicated to preparing fresh, nutritious meals, and we’re always open to feedback to improve every aspect of our residents' experience.
We also don’t recognize the name associated with this review, so we’re uncertain about its validity. However, we value all feedback and hope you and your family have found a place that brings you happiness and peace of mind.
Simina Barbieru - Toured community
Assisted Living
October 19, 2024
Incredibie experience
I cannot say enough good things about this assisted living facility. The owners operate with the utmost integrity, kindness, and professionalism, truly setting a high standard in the industry. Their expertise in caring for residents is evident in every aspect of the home, from the personalized attention to the warm, welcoming environment they have created.
Even with the staffing challenges that many workplaces face today, this facility has worked tirelessly to ensure that residents receive the best care possible. It’s clear that the well-being of the residents is always their top priority. I would highly recommend this assisted living to anyone looking for a place where their loved ones will be treated with compassion, dignity, and respect.
Response from Maple Cottage Assisted Living Transitions
October 21, 2024
Simina,
Thank you for the kind words! We look forward to providing exceptional care to your loved one and ensuring they feel at home with us. Your trust means a lot.
John D
Assisted Living
October 17, 2024
Not Happy With this Place
The food is horrible....we've seen frozen dinners being prepared...we never see anything cooked fresh for residents. The staff here is barely qualified to take care of an animal let alone a human being. We've noticed sheets not being changed, rooms not cleaned, staff not trained properly. The staff is a revolving door...every time we show up, there's a new person there. They have gone through at least 5 "head nurses" since we've had our loved one there. There are no activities for the residents except for bingo. If you complain about anything, you are told you can just take your loved one out of here if you don't like how we operate. they don't want you to say anything..they want full control of your loved one and for the family to be uninvolved in the poor care they provide. I really don't see how this place stays open.
Response from Maple Cottage Assisted Living Transitions
October 21, 2024
"John",
Thank you for your feedback. We noticed that your review was submitted under a name we do not recognize and cannot verify, and we’re unable to find any record of your experience with us. If you would like to have a sincere, productive conversation about your loved one's care or any concerns you have, the RN owners of the facility are available at your convenience.
Anonymous - Family/friend
Assisted Living
February 20, 2024
Review for Maple Cottage Assisted Living Transitions
Overall we have been very pleased with our experience. We like that it's a smaller facility (20 residents), easier to talk with staff. However, there has been quite a bit of turnover in the year we have been with them. We have had three "in-charge " people in a year and the position is currently vacant. We chose this facility for its small size, cleanliness, better pricing and best location for us.
Response from Maple Cottage Assisted Living Transitions
October 21, 2024
Thank you for sharing your experience with us. We’re glad to hear that you appreciate our smaller size, cleanliness, and location. We understand your concerns about staff turnover, and we’re actively working to create a more stable environment for both our residents and their families. The post pandemic job market has made this more challenging but we are striving to hire (and keep) the best staff to care for our residents.
Viewing 1-4 out of 4 reviews
Neighborhoods around Maple Cottage Assisted Living Transitions
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about Maple Cottage Assisted Living Transitions
Maple Cottage Assisted Living Transitions offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Maple Cottage Assisted Living Transitions 5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (615) 406-3716 to reach a resident at Maple Cottage Assisted Living Transitions.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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