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Magnolia Heights

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485 East Central St, Franklin, MA 02038

8.5
Review score
41 reviews
Add review
8.5
Review score
41 reviews
5 star
61%
4 star
22%
3 star
10%
2 star
0%
1 star
7%
See all reviews
8.8
Review score
2452 reviews
74 facilities
For pricing & availability:
(866) 374-4058
Magnolia Heights
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Magnolia Heights community exterior
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Victor
-
Loved one of resident/client
4.0
Review for Magnolia Heights
Have already recommended to others. The weak point is the meal service, lack of help and menu not that great. We picked this community because of the price and modern clean look of facility inside and outside.

About the facility
Magnolia Heights

Magnolia Heights is a charming independent living community that offers excellent services and amenities to seniors living in Franklin, Massachusetts. This stately community boasts well-manicured grounds, a library with a fireplace, a full beauty salon and barbershop, a movie theater, and a well-equipped fitness center. Active seniors will enjoy exploring historic Downtown Franklin, which features charming shops, delicious restaurants, and plenty of local history.

Community Services and Amenities

Magnolia Heights is perfect for independent seniors wishing to continue their active retirement lifestyle. The community offers tons of opportunities to participate in the arts, learn new skills, and enjoy intellectual and cultural pursuits. Popular activities include:

  • creative writing classes
  • book and garden clubs
  • discussion groups
  • creative arts projects
  • scheduled outings
  • social events
  • cooking demonstrations …and more!

This community offers independent living in a safe, caring environment where seniors can be surrounded by their peers. Professional and attentive staff are always available to check up on resident needs. They can also coordinate with private home care providers to help with more advanced medical conditions. Physical and occupational therapy is offered, and there is an on-site management team available day and night to assist residents.

For a reasonable fee, residents enjoy access to regular fitness programs, three chef-prepared meals served daily, planned activities and events,...

Read more

Senior living options offered

Independent Living

Pricing
for Magnolia Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Magnolia Heights

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Magnolia Heights community exterior
Magnolia Heights

485 East Central St, Franklin, MA 02038

Atria Draper Place
Atria Draper Place

25 Hopedale Street, Hopedale, MA 01747

Chapel Hill Senior Living
Chapel Hill Senior Living

10 Old Diamond Hill Rd, Cumberland, RI 02864

Benchmark Senior Living at Forge Hill
Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

8.5
Review score
41 reviews
8.5
Review score
41 reviews
5 star
61%
4 star
22%
3 star
10%
2 star
0%
1 star
7%
9.7
Review score
62 reviews
9.7
Review score
62 reviews
5 star
69%
4 star
19%
3 star
8%
2 star
2%
1 star
2%
9.5
Review score
60 reviews
9.5
Review score
60 reviews
5 star
60%
4 star
28%
3 star
10%
2 star
0%
1 star
2%
9.4
Review score
40 reviews
9.4
Review score
40 reviews
5 star
51%
4 star
35%
3 star
8%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Magnolia Heights

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Professional Chef
  • Vegetarian
  • Low / No Sodium
  • No Sugar
  • International Cuisine
  • Restaurant Style Dining
  • Meals Provided
  • Vegan
  • Guest Meals

Room Amenities

  • Bath Tubs
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Library
  • Computer or Media Center
  • Beauty Salon
  • Central Fireplace
  • Outside Patio
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Fitness Center
  • Billiards Lounge
  • Game Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Cards / Pinochle Club
  • Stretching Classes
  • Live Musical Performances
  • BBQs or Picnics
  • Book Club
  • Gardening Club
  • Choir / Singing Club
  • Karaoke
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Dances
  • Pet-focused Programs
  • Visiting Chaplain or Priest
  • Protestant Services
  • Holiday Parties
  • Yoga / Chair Yoga
  • Quilting or Sewing Club
  • Bible Study Group
  • Activities On-site
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Birthday Parties
  • Devotional Activities Offsite
  • Trivia Games
  • Activities Off-site
  • Art Classes
  • Day Trips and Outings
  • Community Service Programs
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Catholic Services
  • Bridge Club
  • Cooking Classes

Reviews

for Magnolia Heights

8.5Review score41 reviews
8.5
Review score
41 reviews
5 star
61%
4 star
22%
3 star
10%
2 star
0%
1 star
7%
Hawthorn Senior Living, LLC
8.8
Review score2452 reviews74 communities
Write a review
A Place for Mom has scored Magnolia Heights with 8.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Magnolia Heights has 41 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Magnolia Heights with 8.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Magnolia Heights has 41 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Logo for Hawthorn Senior Living, LLC
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Victor - Family/friend
Independent Living
October 28, 2024
4.0
Verified Review
Review for Magnolia Heights
Have already recommended to others. The weak point is the meal service, lack of help and menu not that great. We picked this community because of the price and modern clean look of facility inside and outside.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Frank M - Resident/client
Independent Living
July 11, 2024
5.0
Excellent place to live in
Very friendly atmosphere. The staff is very friendly and efficient excellent meals as a whole I am very impressed with the hospitality and quality the staff exhibits however l am moving to a place closer to my family l hope they are as good as this place the place I am moving to is called [removed] and is owned by the same company as magnolia heights
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Marie M - Resident/client
Independent Living
February 29, 2024
5.0
Unbelievable Super and very fortunate
Watching over the residents is their primary concern They do that to perfection Plus Thank you to all a a thousand times over I’ve been to many places but Magnolia Heights in Franklin, Ma I the best so far
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Roberta J - Resident/client
Independent Living
August 6, 2023
1.0
Not as advertised
Food substandard constantly. Served cool to cold most times. Management does not care or is inept and unqualified for the job. Very disappointing….. be aware of total misrepresentation when viewing facility.
Staff
3
Meals & Dining
1
Activities
2
Value for Cost
1
Anonymous - Toured community
Independent Living
July 19, 2023
5.0
Verified Review
Tour experience
The tour experience itself with Magnolia Heights was great. The reason we did not choose this facility for our loved one was because we did not like the fixed dining times that they had for the residents. The apartments there were also pretty dated. It was just not the right community for our loved one.
Anonymous - Resident/client
Independent Living
June 8, 2023
4.0
Verified Review
Former resident
I was previously a resident at Magnolia Heights. Overall, things were quite good. However, the management stunk. Some of the staff were rude. The Chefs kept getting fired and as a result, the quality of the food went down.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
December 8, 2022
5.0
Verified Review
Great place, but needs to hire a more reliable workforce.
Magnolia Heights is extremely nice looking. It does not look at all "institutional" It was very important that the community not appear like an institution. The community meals are just okay. I feel that there is room for improvement in the areas of meals and dining.. I noticed quite a bit of turnover in the staff at Magnolia. Initially when the we first moved there, they were great, but they appear to have a staffing shortage and that does not help currently.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
November 30, 2022
4.0
Verified Review
Magnolia Heights Experience
The apartment is good. It's spacious, convenient, and nice. The food is not as good, and they've had a lot of turnover. Also the dining situation seems very non-inclusive. They have tables of four, and I think they should have some larger tables so new people or people who don't have anybody to dine with can join a table rather than sit alone. There are also not many activities going on on the weekend.
Cleanliness
5
Friendliness
4
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Response from Magnolia Heights
December 3, 2022
Thank you for your review and feedback for Magnolia Heights.
CR - Family/friend
Independent Living
August 22, 2022
5.0
Verified Review
Feel very comfortable
A clean, friendly environment and friendly staff. Not many provisions for people with difficulty walking, i.e. (no wheelchair bus access) but overall a good, safe place, with welcoming residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Magnolia Heights
August 30, 2022
Thank you for your review and feedback!
Eric B - Family/friend
Independent Living
April 28, 2022
5.0
Wonderful staff
I have spent a few years looking for a place where my(number removed)-year-old mother will feel comfortable. She's finally found what she was looking for at Magnolia Heights in Franklin, MA. The layout of the building is great; residents don't have to walk too far to get to the central community areas. Most apartments have balconies. There's plenty of light all around; it doesn't feel stuffy at all. I've shared a few lunches at their dining area and I noticed a good sense of community. (name removed), the activities director, is a fun person to be around and her enthusiasm for her job is contagious. There are plenty of events and activities for the residents to participate in. I especially appreciate that (name removed), the sales manager, actually listens to her residents and projects a warmth that seems so lacking in other professional retirement communities. She's always available to help new residents get used to their surroundings during the difficult transition of moving in.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Kim L - Family/friend
Independent Living
April 22, 2022
4.0
Verified Review
Unexpected surprise
Their approachability is very easy and the staff were great, but there was not always someone available when you need them. They offer a lot of amenities for the residents. Overall I think that they were a very well run facility. My dad loved the food here and really enjoyed the dinners especially. I did not hear any negatives from my parents during their short stay here. It was a positive experience and we would recommend Magnolia Heights to other families looking.
Cleanliness
4
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
5
Paul - Family/friend
Independent Living
November 16, 2021
4.5
Verified Review
Thanks, You Helped Us Solve a Big Problem
This is a place you should investigate as they have a lot to offer for your loved one. It has been a positive experience for our loved one. They have bingo, concerts, art and crafts, field trips, and more for the residents to choose from to participate in.
Cleanliness
4.5
Friendliness
5
Staff
4
Meals & Dining
4.5
Activities
4.5
Value for Cost
3.5
anonymous - Family/friend
Independent Living
July 29, 2021
5.0
Verified Review
Staff is friendly and responsive
The activities seem to be pretty good, and we would recommend this community to others.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Clara - Family/friend
Independent Living
May 11, 2021
4.0
Verified Review
I would recommend
The only complaint he has had is the food a lot to desire and he is not the only one who has said that. The care and how they are responsive to him is good. He does not take advantage of activities but they do provide them. He has made a lot of friends and likes all of the staff members they are very helpful with finding transportation and are responsive if you call. Overall he has been happy here.
Cleanliness
5
Meals & Dining
2
Friendliness
5
Value for Cost
5
Anonymous - Toured community
Independent Living
April 21, 2021
5.0
We toured yesterday and spoke at length with [name removed] who was very helpful. We were impressed with how she knew everyone's name and seemed to be genuinely interested in the residents. Residents seemed happy and at a range of activity levels. We saw several gardening, others walking around, several with pets. We are still looking and sorting how to get our parents in to see and choose a place where they can live independently. We looked at a variety of apartments which looked very clean and with layouts that would be efficient and safe for independent living with options for help as needed in the future. We had breakfast which was good. THis rating is based on one visit and not knowing any residents living there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Independent Living
October 20, 2020
3.5
My advice for anyone looking is to review the guidelines for COVID. Management is not following theses guidelines and are not wearing masks like they should be.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
1.5
Activities
3.5
RLW - Resident/client
Independent Living
April 15, 2019
2.5
Come visit and ask many many question
I have written several reviews for Magnolia Heights and as of this writing it continues to go down hill. We still continue to falter in the dining and kitchen area. In opinion it is not the kitchen personnel but the lady that handles the porches strings. If she does like, it goes. Christmas season was horrible. There wasn’t 1/2 as many decorations in the whole facility. The person blamed the past manger who supposably told them it wasn’t worth it and hard to clean up. Yep after the girl that started the decorating . We have tape that held the half [language removed] decoration on the mirrors at the very poorly run coffee station still suck all over it. Please if you come to visit please ask to be able to speak to several residents before you make up your mind. They better say you can’t This is not written because I have some kind of a grudge which do not have as I have been here for 4 years. Your tour will tell you 1/2 truths about the place
Cleanliness
3.5
Friendliness
4
Value for Cost
2
Care Services
2
Activities
2.5
gina colasacco - Resident/client
Independent Living
March 13, 2018
5.0
happy resident
It will be 2 yrs in May that I made the decision to move into Magnolia Heights and I have not regretted it for a minute. I've made many good friends and taken part in many activities that would never have been available if I was living alone. There is a special atmosphere here of being taken care of by the whole staff that cannot be overstayed. Magnolia Heights is my HOME.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
RLW - Resident/client
Independent Living
March 16, 2017
2.5
A so-so review
I wrote a nice review of this facility back in December 2016. I had many nice things to say, but since then they have gone back to the months they first opened. It all stems from the Managers, not the asst. managers. We are going back to loosing good employees both quitting and fired and it is noticed by the residents that truly care for the people here. It is the feeling that most of them would love to see them leave. They have tried their very best to be friendly with the residents, but always not that good to the people that work with and help us on their daily chores. Again, the above thoughts are of many residents not just mine.
Cleanliness
3.5
Friendliness
2.5
Value for Cost
2.5
Care Services
4
Activities
2.5
Donald Grimes - Family/friend
Independent Living
February 14, 2017
5.0
Life Transition
Since my father passed away three years ago, it was extremely difficult for my mother to adjust to being alone. When we walked in the front door of Magnolia Heights, I could see her light up and say, this is like a five star hotel. After our tour and having all her questions answered, the people at Magnolia asked when she thought she would like to move in and her response was yesterday. Know that she is settled into her new apartment, may family and I have note seen her this happy since my father was alive. Thank you for your guidance and assistance in her life transition.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 41 reviews

Neighborhoods
around Magnolia Heights

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Magnolia Heights

Magnolia Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Magnolia Heights 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (508) 520-3471 to reach a resident at Magnolia Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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