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La Siena

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909 East Northern Avenue, Phoenix, AZ 85020

For more information about senior living options:
(866) 374-4058
15 reviews
Add review
5 star
66%
4 star
20%
3 star
7%
2 star
0%
1 star
7%
See all reviews
7.4
Review score
209 reviews
24 facilities
La Siena
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La Siena in google map

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Anonymous
-
Resident/client
4.0
We Are Happy Here
Everything is going well for my husband and I here at this community. It is a good looking community. The staff have kind and helpful. There are many activities for us to choose from. The food is nice, we enjoy the dining area. We are happy here.

About the facility
La Siena

Discover luxurious options for independent and assisted living at La Siena, in sunny Phoenix, Arizona. Residents will find themselves immersed in adventure and excitement at every turn, from nearby hiking and outdoor exploration to local museums, music venues, shopping experiences, and renowned golf courses.

Across La Siena, thoughtful design and modern furnishings line your surroundings. Here, you’ll find a whole host of on-site amenities:

  • Restaurant
  • Pub
  • Fitness center
  • Internet cafe
  • Outdoor seating and walking paths
  • Movie theater
  • Heated swimming pool
  • Spa
  • Dance studio
  • Pool table
  • Craft studio
  • Library
  • Putting green
  • Resident market
  • Shuffleboard court

For residents seeking assisted living, La Siena provides CARF-accredited services, including help with activities of daily living, medication assistance, and holistic personal wellness plans. All residents benefit from weekly housekeeping, laundry and linen services, a 24-hour emergency call system, scheduled transportation, and a calendar of fun events.

State Classification

La Siena is an assisted living home that provides personal care services. In the state of Arizona, these terms are defined as follows:

Assisted Living Home
A health care institution other than a hospital or a nursing care institution which provides resident beds or residential units, supervisory care services, personal care service, directed care services or health-related services on a continuing basis for ten or fewer persons who do not need inpatient nursing care.

Personal Care Services
Assistance...

Read more

Senior living options offered

Assisted Living

Independent Living

Senior Apartments

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Amenities
at La Siena

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Swimming Pool

Services

  • Beautician

Activities

  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Activities On-site
  • Activities Off-site

Compare

La Siena undefined
La Siena

909 East Northern Avenue, Phoenix, AZ 85020

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Mountain Park Senior Living aerial view of community
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Review score not available
10
Review score
44 reviews
10
Review score
44 reviews
5 star
98%
4 star
0%
3 star
0%
2 star
0%
1 star
2%
9.8
Review score
53 reviews
9.8
Review score
53 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
70%
4 star
23%
3 star
1%
2 star
1%
1 star
5%
Studio
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Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Independent Living, Senior Apartments

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for La Siena

15 reviews
5 star
66%
4 star
20%
3 star
7%
2 star
0%
1 star
7%
Senior Resource Group
7.4
Review score209 reviews24 communities
Write a review
A Place for Mom has scored La Siena with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, La Siena has 15 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
2.0
Meals & Dining
1.0
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored La Siena with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, La Siena has 15 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Senior Resource Group
7.4
Review score209 reviews24 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Jean B - Family/friend
Assisted Living
March 23, 2021
1.0
Please do not take your loved one here
I will say to anyone who reads this, do not take a person that you love to this overpriced hell hole. The level of care is not what you will be sold at sales meeting with [name removed]. [name removed] was continually a wonderful easy ear but the most of the care staff was not worthy of my parents. [name removed] should be removed from her job as head nurse. Forget about wound care if needed and God forbid you are not mobile. Waiting time to be helped to bathroom or changed is inexcusable. They would send one person in room for a two person assist and tell my mom they could not help her until someone else came. My mother had severe bedsores and they suggested we get outside help while paying $8200 a month. [name removed] is the most wonderful person in building! [name removed] in the dining room was also a caring person. Once Covid hit this business starting serving sea rations, and the dining staff would not offer an entire menu prior to Covid. Food was awful!
Cleanliness
2
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Committed to My Mother's Care - Family/friend
Independent Living
November 8, 2016
2.5
NOT the place for Assisted Living - Shop Around
My mother moved to a 2 bedroom independent living apartment in 2010. She adjusted to the downsizing from her house and yard and had a beautiful view of the pool and participated in several activities. The food is just OK - the biggest problem is they change chefs every 6 months or so. When La Siena was sold to a large national chain you could really note the difference - food quality, pricing, consistency of services, and management. They had a wonderful activities director for the first few years and after she left, they didn't make much effort to replace her and most activities stopped or were very limited. In early 2015, we needed to transfer her to one of the small # of assisted living units. After a 6 month wait we finally had a move in date. That's when the wheels fell off the bus. The entire transfer was chaotic and disorganized, and although she was notified 30 days prior to the move-in date by management, the staff acted as though they had just learned of her move and none of the paperwork for meds and care had been completed. After a few weeks in assisted living we knew it just wasn't going to work out. The staff and management were not trained to care for the demands of Alzheimer patients - they let her stay up well after midnight, insisted she wake up or 7am or tried to wake her up and never came back, she missed meals consistently, dirty clothes and depends piled up in closet, and her "medication Management" was neglected. We posted notes, checklists, and had numerous meetings with staff and management. They stated all of our claims were unfounded until we told them we had a "granny cam" in her apartment and were keeping logs regarding her scheduled care and routine and visited 2-3 times per week. One of the worst infractions was that we had instructed (in writing) dining staff not to serve her alcohol and had purchased non-alcoholic beverages to serve her at dinner. They ignored our instructions and Mom would go down in the afternoon and start drinking. One evening she got very drunk and her friends escorted her to her room and she fell and an ambulance was called. We moved her out after 30 days and we were sure they were happy to see "us" go. I'm giving the facility a "Fair" rating as things were good in independent living but terrible in assisted living. Shop around if you need qualified quality assisted living care for your family member or loved one.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Anonymous - Resident/client
Independent Living
July 14, 2016
4.0
Verified Review
We Are Happy Here
Everything is going well for my husband and I here at this community. It is a good looking community. The staff have kind and helpful. There are many activities for us to choose from. The food is nice, we enjoy the dining area. We are happy here.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Siena81 - Resident/client
Independent Living
July 4, 2016
3.5
This is a comfortable home.
This is a comfortable facility originally designed as a resort. It could use more safety equipment for elderly and handicapped residents. The staff is competent and friendly. The food is very good.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Family/friend
Independent Living
December 10, 2014
4.5
Verified Review
We are pretty happy with them.
We are pretty happy with them. The only thing is that the food could be a little better, but the Thanksgiving buffet they put out was great. The staff is friendly, and they are on top of things, and really good with the medication management. It's clean, and they come in once a week to vacuum and dust and take care of the place. It really is working out really well.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Independent Living
August 20, 2014
5.0
Highly recommend La Siena
Very pleased with La Siena. The care is very good, the food is excellent and the apartments are very nice. This is a beautiful place and anyone would be happy to call La Siena their home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Independent Living
February 3, 2014
5.0
Verified Review
Beautiful community housing...
Beautiful community housing...more than what mother needs --not a fit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family - Toured community
Independent Living
November 15, 2013
4.5
Verified Review
Pretty and Clean
We looked at this place and it was really nice and pretty. The rooms were nice and everything was clean. Of course, you can't really tell how a place really is unless you stay there but it seemed nice. The guy that showed up around was great and extremely knowledgeable.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
4
Activities
4.5
KMT - Family/friend
Independent Living
September 11, 2013
5.0
Verified Review
La Siena Senior Living
Wow!! was my first thought when I walked into this property! It is so beautiful. John, was the marketing specialist that I worked with in arranging for my parents to move from out of state to AZ and into La Siena. I can't say enough positive things about John, he was so helpful and is such a fun person to work with! LaSiena provides so many services and special activities and events for their residents. The staff and everyone genuinely care about each and every resident. Mom and Dad adjusted well and really enjoy living at La Siena.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5
Care Services
4
Activities
3.5
Terry - Family/friend
Independent Living
August 6, 2013
5.0
Verified Review
Great! Lots Going On!
We love it. My in-laws live there. The meals are prepared and the food is good and they have a little bus that takes them around. They have little outings, card playing, the movie theater - they love going to the movies and having their popcorn there. They've got a swim program going on and an exercise room. There's a lot going on! The apartments are just beautiful with granite counter tops and stainless steel appliances. They just feel right at home there. If you need care, you don't need to move. They'll come right to your apartment and you pay accordingly. It's a great place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Laurean Polak - Family/friend
Independent Living
July 24, 2013
4.5
Verified Review
Personal, caring staff. Excellent ac...
Personal, caring staff. Excellent activities and amenities and very clean!!! Wish I could stay awhile myself just to get away. No worries - everything is taken care of - maintenance, housekeeping, etc.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Satisfied Customer - Family/friend
Independent Living
July 12, 2013
4.5
Verified Review
Really Like it
They are adjusting very well. The only complain negative they have told us about is that the mail box is too long sometimes the mail gets too far back to reach. Other then that they really like it here. My sister visits them often and she is also happy with the situation so we feel we made the right choice after looking at about 35 communities. They are happy with the food and the community. They have lots of activities and the transport van takes them to places like the mall and things like that.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
A Place For Mom Customer - Toured community
Independent Living
December 30, 2012
5.0
Verified Review
We toured La Siena, both inside and o...
We toured La Siena, both inside and out. This place impressed us the most. Would be up for high consideration.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Independent Living
December 20, 2012
4.0
Verified Review
Large rooms.....she liked this place ...
Large rooms.....she liked this place before when it was only independent living. Integrate assisted and independent living. No skilled nursing. Up to Level 2 care
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Independent Living
December 17, 2012
5.0
Verified Review
Fabulous..very luxurious & staff seem...
Fabulous..very luxurious & staff seemed truly invested in the welfare & happiness of the residents..who seemed happy themselves. Quite upscale..feels like a Ritz Carlton or luxurious cruise ship. Quite impressed. The director who toured me, was very nice, patient & positive. Terrific experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-15 out of 15 reviews

Neighborhoods
around La Siena

See what the neighborhood has to offer and what’s nearby:
La Siena in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.

Frequently Asked Questions
about La Siena

La Siena offers 1 Bedroom and 2 Bedrooms. Learn more.

Call (602) 870-5500 to reach a resident at La Siena.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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