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3132 Route 21, Canandaigua, NY 14424
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9 reviews
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Anonymous
-
Child of resident/client
5.0
This Community Is Friendly.
This community is a friendly place. Residents get to know each other and make friends within the community in the common areas. The community has a cat for the residents and the cat has a bed over by the nurses aides offices with chairs for residents to be able to interact with the cat.
The residents do have a set menu but also have the option for alternatives for the residents to choose from, residents receive 3 meals a day, light snacks in the afternoon and a light snack at night.
About the facility Horizons at Canandaigua Senior Living
Horizons at Canandaigua Senior Living in Canandaigua, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Horizons at Canandaigua Senior Living
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Guest Meals
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Ground Floor Units
- Air Conditioned
- Respite or Short Term Stays Offered
- Bath Tubs
Community Amenities
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Beauty Salon
- TV Lounge
- Computer or Media Center
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
- Library
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
- American Sign Language
Activities
- Art Classes
- Trivia Games
- Live Musical Performances
- Day Trips and Outings
- Devotional Activities On-Site
- Holiday Parties
- Other Religious Services
- Activities Off-site
- Activities On-site
- Pet-focused Programs
- Birthday Parties
- Wii Bowling
- Happy Hour
- Stretching Classes
- BBQs or Picnics
- Devotional Activities Offsite
- Gardening Club
Compare
Horizons at Canandaigua Senior Living
3132 Route 21, Canandaigua, NY 14424
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Review score not available
9.9
Review score
36 reviews
9.9
Review score
36 reviews
5 star
77%
4 star
11%
3 star
6%
2 star
3%
1 star
3%
9.5
Review score
84 reviews
9.5
Review score
84 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
9.5
Review score
19 reviews
9.5
Review score
19 reviews
5 star
79%
4 star
16%
3 star
5%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Horizons at Canandaigua Senior Living
A Place for Mom has scored Horizons at Canandaigua Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horizons at Canandaigua Senior Living has 9 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Horizons at Canandaigua Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horizons at Canandaigua Senior Living has 9 reviews with an average "overall experience" of 4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Assisted Living
November 7, 2022
This Community Is Friendly.
This community is a friendly place. Residents get to know each other and make friends within the community in the common areas. The community has a cat for the residents and the cat has a bed over by the nurses aides offices with chairs for residents to be able to interact with the cat.
The residents do have a set menu but also have the option for alternatives for the residents to choose from, residents receive 3 meals a day, light snacks in the afternoon and a light snack at night.
Mike - Family/friend
Assisted Living
February 8, 2022
A Place for Mom
This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving.
The community could improve on the food variety and the ability to assist with dietary restrictions more.
Victoria S - Family/friend
Assisted Living
January 13, 2022
Horrible, no compassion
Please don’t send any loved ones to Horizons assisted living facility in Cananadaigua! They will promise you the world only to kick your loved one out after 5 months. They did a full evaluation of my dad prior to accepting him, and had a report from a rehab center. Also I was very transparent with them about all his issues. They said no problem, we can work with him.
This past Sunday after my dad fell and was sent to the hospital, the director had a nurse call me and say they refuse under no circumstances to let him back in.
I understand places are short staffed, I get that but don’t let us think it’s going to be a great place for him, where he will he taken care of, only to treat him this way.
A week before Christmas they told me I had 30 days to get him out of there and find him a nursing home, which I applied to over 10 places , but wasn’t enough.
Sherry S - Family/friend
Assisted Living
January 14, 2021
my view of horizions
The staff is adequate and friendly. If you have any concerns take them to the staff, they respond well and are open to feedback. I would recommend this community to others..
Melissa Rose Dubber - Family/friend
Assisted Living
June 23, 2020
Family friendly Community!
My grandmother lives here and she absolutely loves the Community. She has made so many friends and the staff feels like family to her (& to us). I am very happy with our choice to have her in a safe place where she is taken care of.
Anonymous - Toured community
Assisted Living
June 30, 2017
Clean, nicely appointed, friendly cheerful staff and residents seemed happy and engaged with staff/one another. [Removed] was super helpful.
Anonymous - Family/friend
Assisted Living
November 2, 2015
Very nice place!
Our experience with Horizons has been a very good one! The staff here is friendly and professional, and they really cater to the needs of the residents! They're always right there to help if anything comes up! The facility itself is clean and well kept, and they've got a lot to provide for the people who live here. They also do a good jbo with the food!
Anonymous - Toured community
Assisted Living
April 9, 2014
Price too high. $ 3700.00. ...
Price too high. $ 3700.00. Only have rooms not apartment type environment. What I was told on the phone. Did not even ask if I wanted a tour. I was asked if parent suffered from uncontrolled bladder or bowels. If so would not be accepted when I told her that was not the case that my parent did not have that problem she still wanted some conformation from social worker at rehab place my parent was in at this time. I'm not interested in this place First impression was not a good one. Plus I called twice and it took a week to return my call. Can't rate actuall looks of property because a tour never happened.
Response from Horizons at Canandaigua Senior Living
June 3, 2016
Thank you for letting us know about your recent experience at Horizons. We apologize if your experience did not meet with your expectations and appreciate your taking the time to share your concerns. Our goal is to always provide the highest quality care and services to those in our community. We would welcome the opportunity to speak with you directly about your experience at Horizons and hope that you’ll consider personally reaching out to Horizons’ administrator. Thank you.
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
includes 3 meals & snacks/day. Laund...
includes 3 meals & snacks/day. Laundry, housekeeping, med management. 20 minutes to Lima. Will refund veterans benefit retroactive. Suggested getting an Irrivocable Trust with funeral home for burial so that money is shielded. Rooms available now. No free transportation
Viewing 1-9 out of 9 reviews
Neighborhoods around Horizons at Canandaigua Senior Living
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
Frequently Asked Questions about Horizons at Canandaigua Senior Living
Horizons at Canandaigua Senior Living offers Studio and Semi-Private. Learn more.
Call (585) 396-3390 to reach a resident at Horizons at Canandaigua Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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