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400 S El Camino Real, San Mateo, CA 94402
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Anonymous
-
Family/friend
5.0
Great for dad
The caregivers are always prompt, do a great job of helping our Dad.
Prepare food according to his needs and likes.
They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how.
If there is one bit of negatives it would be just the changes in whom comes.
2 days of the week , is harder to have the same caregiver.
It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.
About the facility Honor Home Care - San Mateo, CA
Honor Home Care provides in-home senior care, helping older adults in the San Francisco Bay Area continue to live well at home as they age. Care Professionals are exceptionally reliable and ready to help meet your care needs — from respite care and companionship to around-the-clock care and hospice support. Security screened, Honor care professionals assist with daily activities and support the care of people living with Alzheimer's or other dementia, Parkinson's, cancer, heart disease, and other conditions related to aging. Honor connects families who need personalized high-quality home care for older adults with the best professional caregivers. They offer 24/7 phone support and no long-term contracts are required.
Services and Amenities
With Honor-San Francisco home care services, care looks like receiving help with the activities of daily living that keep seniors happy and thriving. Caregivers assigned to seniors can help with services like medication management or meal preparation. For seniors who may want transportation options, caregivers can help by taking them to appointments, social activities, or wherever they may need to go. Services can also include daily companionship like a friend for a walk or someone to spend time with. Honor Homecare is an option for all seniors and for those...
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Senior living options offered
Home Care
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Services at Honor Home Care - San Mateo, CA
Meals & Dining
- Organic
- No Sugar
- Anytime Dining
- Gluten-free
- Low / No Sodium
- Vegan
Home Care
Languages spoken
- Spanish
Services Offered
- Bathing/Dressing
- Companion Care
- Doctor Visits
- Errands/Shopping
- Housekeeping
- Incontinence Care
- Laundry
- Meal Preparation
- Medication Reminders
- Mobility Assistance
- Personal Care
- Respite Care
- Socialization/Emotional Support
- Toileting
- Transfer Assistance
Caregiver Certifications
- Home Health Aide license (HHA)
Compare
Honor Home Care - San Mateo, CA
400 S El Camino Real, San Mateo, CA 94402
Care Indeed - San Mateo
102 S El Camino Real, San Mateo, CA 94401
Senior Helpers of San Francisco
3712 Mission Street, San Francisco, CA 94110
Grandma Joan's Live-In Care Consulting and Recruiting
N/A, Oakland, NJ 07436
19 reviews
5 reviews
No reviews
No reviews
Starting rate
Starting at $XX/hrStarting rate
--Starting rate
--Starting rate
--Bathing/dressing
Yes
Bathing/dressing
No
Bathing/dressing
No
Bathing/dressing
No
Household chores
Yes
Household chores
No
Household chores
No
Household chores
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
No
Mobility monitoring or transfers
No
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Honor Home Care - San Mateo, CA
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.2
Care Services
4.2
Staff
1.3
Meals & Dining
1.0
Activities
4.3
Value for Cost
4.2
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Home Care
June 3, 2024
Our Experience
We used home care services for my mom through Honor Home Care San Mateo and I was not very pleased. My mom ended up getting a bed sore, which is finally healed up after over a year. And I paid a high rate per hour for 2 girls, 12 hours. They did nothing, they didn't even put my mom in a wheelchair to take her out to eat. With 2 people, they should have been able to do that. They told me that they would do that, but I heard that they only did it once, so I have no good comments for Honor Home Care. Cost me $8,000. My mom hasn't been out of bed since. I expected a little bit more care than what she got. I was very disappointed.
Steve C - Resident/client
Home Care
February 20, 2022
Steer far away if you truly care for your loved one
I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.
Anonymous - Toured community
Home Care
July 13, 2021
I didn't request any option in San Francisco
Marsha S - Family/friend
Home Care
May 24, 2021
Some Good, Some Not So Good
I would tell others that there were some staff that did their job well. There were other staff that took short cuts and didn't do their job efficiently. I would recommend you pay attention to the staff to make sure it is what your contracted.
Anonymous - Family/friend
Home Care
November 21, 2017
Great for dad
The caregivers are always prompt, do a great job of helping our Dad.
Prepare food according to his needs and likes.
They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how.
If there is one bit of negatives it would be just the changes in whom comes.
2 days of the week , is harder to have the same caregiver.
It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.
Anonymous
Home Care
September 8, 2017
Best Thing That Has Happen To Us
We are so blessed that someone has recommended this service to us. The 2 caregivers that have been coming out to my wife have been angels. Most people don't treat stroke patients with the level or care they deserve but not these ladies. They speak and treat my wife with the utmost respect and dignity. They are gentle and speak to her softly. They are always on time and if for what ever reason someone isn't able to able to make the appointment they send a replacement out quickly so we don't miss an appointment. The agency is easy to get ahold of we just love them. The agency from what we have been told has only been servicing this area since about February and we are sure glad they started.
M. - Toured community
Home Care
July 17, 2017
I can't thank you enough for all you did for me and my husband. Whenever I had to leave the house I knew he was in good hands with the caregiver. I would recommend Honor to anyone who asks me about caregivers.
JHarla - Toured community
Home Care
May 18, 2017
I feel fortunate to have discovered Honor Care for my 92 year old mom. They are an innovative, contemporary caregiving agency.
Response from Honor Home Care - San Mateo, CA
July 17, 2017
Thanks for the kind words!
Anonymous - Toured community
Home Care
March 17, 2017
I met with [Removed] and we have set up an arrangement. Very impressed with their professionalism and thoroughness. I am looking forward to working with them to provide the in-home care that [Removed] needs.
David - Toured community
Home Care
January 3, 2017
Thanks, Honor!
I couldn't recommend a better home care health service for transitioning from inpatient care to independent living.
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you so much for the kind words, David. We hope all is well!
Felicia - Toured community
Home Care
December 12, 2016
Great program!
Honor has been very professional and helpful. The sales rep came to the hospital to meet my mother and I. No pressure to join the agency. They gave us information on the company. I joined Honor and have been happy with the services. They took good care of my mother and interact well with her while I was at work.
Great program...!
Response from Honor Home Care - San Mateo, CA
March 17, 2017
We appreciate your review, Felicia! Ensuring every person has a stress-free and simple experience is really important to us. We hope you and your mother are doing well. As always, please do let us know if and when we can be there to support you.
Brad - Toured community
Home Care
November 30, 2016
recommended
Honor has made every step in the process simple, and everyone we dealt with -- from those on the phone, to the one making the in-home assessment, to the caregivers -- have been delightful to work with. It’s amazing to see how caring they are, and how they have made it their collective purpose to best care for their clients. It’s amazing to think after several months of putting off a decision to get in-home care for my mom, we're now wondering, "Why didn't we do this earlier?" We cannot be more delighted and grateful for their care and attention, and we would recommend Honor to anyone facing the same decision we were.
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you, Brad. It's really amazing to hear that the experience was everything you wanted and more. We're honored to be a part of your support team and will be here to help whenever you and your mom need us.
Anonymous - Toured community
Home Care
October 13, 2016
Dementia care
Great home care, especially if you're dealing with memory loss. The caregivers that come in have been angels. I love Grace. My mother was independent and didn't want help because of her dementia. She needed help, but wouldn't accept it. Seniors helping seniors were previously there during the day taking care of mom, but she couldn't care less about them. She wanted Grace from Honor because of her patience. Grace takes copious notes that helps keep us looped in.
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you! Our collaboration with the Alzheimer's Association really helps us develop and train a team of Care Professionals to help people impacted by memory loss. Grace is definitely a true reflection of the amazing people we have on our team and we're so glad to hear that everything worked out well.
Ludovic - Toured community
Home Care
October 6, 2016
Recommend Honor
Dad unexpectedly needed care, and i needed someone caring and responsible in just a few hours. I called and emailed lots of services. Honor turned around my request quickly, did a great day of assessment, and sent us a fantastic person to care for my dad. I strongly recommend them.
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you for taking the time to share this review with us, Ludovic. We know how important it is to have support with your dad. We're glad to hear everything is going well and that Honor has been of help to you both.
MaryK9 - Toured community
Home Care
October 6, 2016
Best in-home care agency around!
After 6 years of hiring lousy agencies that basically hire people whose only qualification is that they "have a pulse", I can't tell you how pleased I am with Honor. They are absolutely the best in-home care agency around! Don't even go to anyone else. These people are honest, professional and will only send the highest quality care-givers to you. My mom is 96 years old and lives with me, but we need to go out of town occasionally or to an all-day event. I went to Oregon and Washington DC this summer and never was worried or stressed out because the caregivers Honor sends are the most competent people around.
One of their caregivers will be coming this Tuesday evening because I need to go to the East Bay for an extended evening and I know my mom will be in good hands.
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thanks so much, Mary! You deserve to have breaks and time to travel. We're honored to have your trust in helping your mom stay happy and safe while you're out of town.
AB - Toured community
Home Care
September 1, 2016
Thank you
I appreciate Honor's assistance and once again want to thank Honor for always being in close contact with anything that comes up! It's a challenge trying to make sure my dad is OK while living so far away, and it's quickly becoming indispensable having Honor as a part of his support system. Thanks!
Response from Honor Home Care - San Mateo, CA
March 17, 2017
Thank you for the positive review!
Anonymous - Family/friend
Home Care
August 22, 2016
I would use Honor again!!!
The caregivers were on time and took great care of my dad. We used this service for 3 days for respite care. We did have a small issue of one of the ladies not knowing certain things after I showed her. She said she did not know how to work the dryer and did not know where certain things were. They were able to have someone stay with my dad overnight.
Cynthia - Toured community
Home Care
August 12, 2016
Can I give a 10 star rating???? We have been using Honor for several months now and they are Awesome! First, just the response from the team is amazing! Way to go Monet & Tammy!!! And the care givers they send home are very caring, patient, loving and really show a passion for what they do. Lastly the convenience of requesting care in as short as 2 hours lead-time and requesting as low as an hour of care , all just on my phone is just incredible! Keep up the good work Honor Team!
Deborah - Toured community
Home Care
August 4, 2016
Amazing Care
I am very impressed with the service that Honor provides. Very professional, knowledgeable, efficient and caring. Plus they follow up after a visit to ensure customer satisfaction. And their on-line capabilities makes communication very easy.
Viewing 1-19 out of 19 reviews
Frequently Asked Questions about Honor Home Care - San Mateo, CA
A Place for Mom has scored Honor Home Care - San Mateo, CA 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (650) 240-3737 to reach a resident at Honor Home Care - San Mateo, CA.
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