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Home of the Good Shepherd at Highpointe

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26 Rock Rose Way, Malta, NY 12020

11 reviews
Add review
5 star
37%
4 star
27%
3 star
9%
2 star
9%
1 star
18%
See all reviews
For more information about senior living options:
(866) 374-4058
Home of the Good Shepherd at Highpointe
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Home of the Good Shepherd at Highpointe
11 Photo available
44 Floor plans available
Home of the Good Shepherd at Highpointe in google map
street view of Home of the Good Shepherd at Highpointe

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a. j. Bueche
-
Family/friend
5.0
Above and beyond the norm
My sister recently became a resident at Home of the Good Shepherd, because of some unexpected glitches during her release from the hospital. The people at Home of the Good Shepherd made an enormous effort to stay very late on a Friday and make her admission possible. They were extremely

About the facility
Home of the Good Shepherd at Highpointe

Home of the Good Shepherd at Highpointe in Malta, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Home of the Good Shepherd at Highpointe

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Beauty Salon
  • Private Bath
  • Central Fireplace
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Main Street Shops
  • Outdoor Common Areas
  • Outside Patio
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Karaoke
  • Live Dance or Theater Performances
  • Wii Bowling
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Dances
  • Pet-focused Programs
  • Stretching Classes
  • Gardening Club
  • Live Musical Performances
  • BBQs or Picnics
  • Birthday Parties
  • Devotional Activities Offsite
  • Trivia Games
  • Happy Hour
  • Art Classes
  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Wine Tasting
  • Catholic Services
  • Cooking Classes
  • Day Trips and Outings
  • Protestant Services
  • Holiday Parties
  • Yoga / Chair Yoga

Compare

Home of the Good Shepherd at Highpointe
Home of the Good Shepherd at Highpointe

26 Rock Rose Way, Malta, NY 12020

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Brookdale Niskayuna

1786 Union Street, Niskayuna, NY 12309

Eddy Memory Care at Marjorie Doyle Rockwell Center outdoor common area
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18 Pasinella Way, Cohoes, NY 12047

Brookdale East Niskayuna community exterior
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Review score not available
9.3
Review score
52 reviews
9.3
Review score
52 reviews
5 star
31%
4 star
40%
3 star
19%
2 star
2%
1 star
8%
8.9
Review score
36 reviews
8.9
Review score
36 reviews
5 star
91%
4 star
6%
3 star
3%
2 star
0%
1 star
0%
8.8
Review score
45 reviews
8.8
Review score
45 reviews
5 star
38%
4 star
36%
3 star
13%
2 star
2%
1 star
11%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Reviews

for Home of the Good Shepherd at Highpointe

11 reviews
5 star
37%
4 star
27%
3 star
9%
2 star
9%
1 star
18%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Home of the Good Shepherd at Highpointe with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Home of the Good Shepherd at Highpointe has 11 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.6
Friendliness
3.3
Care Services
3.3
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.3
A Place for Mom has scored Home of the Good Shepherd at Highpointe with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Home of the Good Shepherd at Highpointe has 11 reviews with an average "overall experience" of 3.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
B J - Toured community
Memory Care
August 9, 2022
4.0
Verified Review
My Tour Experience at Home of the Good Shepherd at Highpointe
We really liked the community. However; the community had a long waiting list, and they reached out to us after we committed to another community.
anonymous - Family/friend
Assisted Living
September 24, 2021
5.0
Verified Review
Excellent
The thing that stands out the most is the staff is very caring. They treat the community like it's a family.
Response from Home of the Good Shepherd at Highpointe
September 26, 2021
Thank you so much for your kind words. Our staff here care so much about each and every resident here. We are a lucky community to have such caring staff and amazing residents to care for!
Anonymous - Toured community
Memory Care
August 24, 2021
2.5
Verified Review
My Review of Home of the Good Shepherd at Highpointe
We liked the assisted living more than memory care. The memory care felt more institutionalized on our tour.
Response from Home of the Good Shepherd at Highpointe
August 26, 2021
We are so sorry you felt that way about your visit. We would love to chat with you further to gather more details. Please give us a call at (518) 581-2800 and ask for the Program Manager.
Jeffrey J Winters - Family/friend
Memory Care
December 13, 2019
2.0
WHAT WAS ONCE GOOD IS NOW BAD!!!! DONT WALK BUT RUN FROM THIS PLACE.My father has been a resident at HOGS for 1 year. 3 days a week I come in with a treat (ice cream, cookies, donuts etc) and coffee as does my sister 2 days a week and we also bring my dads dog to visit. Today I was informed by their new administrator that I am not allowed to feed my dad due to health dept rules. And that my dads dog was no longer welcome here. Apparently its time to move on. The employees are all disgruntled, they can not adequately staff the facility, their chef left for more pay and the food quality has gone down hill and now an administrator who wants to take away the rights and privileges of residents and family members. Have fun with a vacant facility. Already contacted a place for mom and am arranging new locations.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
a. j. Bueche - Family/friend
Memory Care
December 22, 2018
5.0
Above and beyond the norm
My sister recently became a resident at Home of the Good Shepherd, because of some unexpected glitches during her release from the hospital. The people at Home of the Good Shepherd made an enormous effort to stay very late on a Friday and make her admission possible. They were extremely understanding and pro-active to resolve a very problematic situation, supplying everything we needed at very short notice. A special thank to the Assistant Administrator [name removed], and [name removed], as well as everyone else that made this possible. It was an enormous effort, with a happy ending.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael S - Family/friend
Memory Care
April 29, 2017
1.0
Avoid the place
Went to visit my grandma and found her on the on the floor crying for help. The nurses did not respond to her pressing her panic button. My grandma said, "she was on the floor for over 45 minutes." When I asked why they did not respond to her pressings the panic button, the nurse said, "the battery fell out of her pager." My grandma, was at Good Shepherd for 3 weeks and fell 3 times. The second time she fell she broke her wrist. One day that I was visiting my grandma after she broke her wrist, I arrived to my grandma crying. She was crying because the aids gave her a oatmeal cookie in a plastic package that she could not open...she has a broke wrist. My grandmother lost 10lbs in 3 weeks because food was put out of reach when she was condemned to her room because she had the flu. My grandmother's food intake log would be filled out for the Breakfast, lunch, and dinner before lunch. The worker are sick peoples who seem to enjoy torturing the elderly. If you send your loved one here you better be able to visit everyday to make sure basic care is being addressed.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Birds eye view - Industry reviewer
Memory Care
January 8, 2016
0.5
Not a wise choice for placement
Consistently short staffed Inexperienced, unprofessional management team Cannot retain staff due to extremely poor management Care not at the level one would expect Very disappointing
Cleanliness
3
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Memory Care
May 22, 2014
4.0
Verified Review
The staff are very helpful. They comp...
The staff are very helpful. They completely understood how difficult this move was for both my mother and us. They helped all if us with the transition. My mother enjoys the activities and outings.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Son - Family/friend
Memory Care
November 22, 2013
5.0
Verified Review
Got to Keep her Piano!
They keep them very busy! They are pretty good about the whole thing. They are very, very good about taking care of my mother and whatever her needs are. I don't see any need for improvement. They let her have her piano, which was extremely important to her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Brother - Family/friend
Memory Care
November 15, 2013
5.0
Verified Review
Piano and Games
Most people are very friendly, and the staff is great. No complaints. I was there today visiting my brother. My brother is very happy there - when he was in independent living he was lonesome. He would stay downstairs in the foyer and read the papers for hours and hours by himself. Now he has dinner at 5 and there are a lot of women there and they play board games after dinner. He is so engrossed in playing the games. He plays the piano for them, and they have even had him playing the piano for residents in the memory care unit. He also has a piano in his room. We really liked Home of the Good Shepherd because they would drive him to dentist and doctors, which is more than 30 miles away.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Memory Care
December 20, 2012
4.0
Verified Review
Newer clean building nice private roo...
Newer clean building nice private room, 2 outside areas can walk out without supervison, special enterance ring door bell, will accept VA money.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-11 out of 11 reviews

Neighborhoods
around Home of the Good Shepherd at Highpointe

See what the neighborhood has to offer and what’s nearby:
Home of the Good Shepherd at Highpointe in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Home of the Good Shepherd at Highpointe

Home of the Good Shepherd at Highpointe offers Studio and 1 Bedroom. Learn more.

Call (518) 581-2800 to reach a resident at Home of the Good Shepherd at Highpointe.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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