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Holiday Village at the Falls

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W129 N6889 Northfield Drive, Menomonee Falls, WI 53051

8.6
Review score
63 reviews
Add review
8.6
Review score
63 reviews
5 star
49%
4 star
30%
3 star
16%
2 star
2%
1 star
3%
See all reviews
9.0
Review score
9071 reviews
133 facilities
For pricing & availability:
(866) 374-4058
Holiday Village at the Falls
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Holiday Village at the Falls community exterior
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wayne
-
Resident/client
5.0
Home
I have been here at Village at the Falls through a few transitions in the management department. Currently the staff and management team work very hard since covid to make sure we get all the services we are suppose to and they do it with a smile. My apartment is cozy, updated and has a

About the facility
Holiday Village at the Falls

Leave the stress of managing a household behind you, and find peace and tranquility at Holiday Village at the Falls. This stunning, multi-story Holiday Retirement community offers daily entertainment, friendly fellowship, and superior independent living services.

This community features warm, homelike interiors that help residents feel at ease. Tall ceilings and large windows make the common areas feel spacious and bright. Wood accents line the walls, and plush furnishings provide residents with optimal comfort. Manicured lawns stretch across the campus. Residents can also enjoy the relaxing sound of the outdoor water feature while roaming the walking paths. Pets are welcome, too!

Great Place to Work Institute has honored Holiday Village at the Falls with certification as a Great Place to Work® for their 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Village at the Falls!

Community Details

Holiday Village at the Falls provides residents with a low-stress lifestyle where they can focus on the things they enjoy. Dedicated associates offer regular housekeeping, light linen, maintenance, and scheduled transportation services. Residents can socialize while savoring a delicious, well-balanced meal in the open-concept, restaurant-style dining room. The culinary team offers multiple menu items to accommodate different preferences and dietary needs.

A...

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Senior living options offered

Independent Living

Pricing
for Holiday Village at the Falls

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Holiday Village at the Falls community exterior
Holiday Village at the Falls

W129 N6889 Northfield Drive, Menomonee Falls, WI 53051

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StoryPoint Mequon

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Heartis Village of Brookfield

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8.6
Review score
63 reviews
8.6
Review score
63 reviews
5 star
49%
4 star
30%
3 star
16%
2 star
2%
1 star
3%
9.6
Review score
64 reviews
9.6
Review score
64 reviews
5 star
75%
4 star
11%
3 star
5%
2 star
3%
1 star
6%
9.5
Review score
39 reviews
9.5
Review score
39 reviews
5 star
64%
4 star
18%
3 star
8%
2 star
5%
1 star
5%
9.3
Review score
37 reviews
9.3
Review score
37 reviews
5 star
51%
4 star
41%
3 star
3%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Holiday Village at the Falls

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Room Service

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Bath Tubs
  • Garden View
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Full kitchen
  • Air Conditioned

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Covered Parking
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Library
  • Indoor Common Areas
  • Computer or Media Center
  • Outdoor Common Areas
  • Outside Patio
  • Barber Shop

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Fitness Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • American Sign Language

Activities

  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Wii Bowling
  • Stretching Classes
  • Live Musical Performances
  • BBQs or Picnics
  • Birthday Parties
  • Activities Off-site
  • Happy Hour
  • Bible Study Group
  • Activities On-site
  • Devotional Activities On-Site
  • Catholic Services
  • Day Trips and Outings
  • Holiday Parties
  • Yoga / Chair Yoga

Reviews

for Holiday Village at the Falls

8.6Review score63 reviews
8.6
Review score
63 reviews
5 star
49%
4 star
30%
3 star
16%
2 star
2%
1 star
3%
Holiday by Atria
9
Review score9071 reviews133 communities
Write a review
A Place for Mom has scored Holiday Village at the Falls with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Holiday Village at the Falls has 63 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.0
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Holiday Village at the Falls with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Holiday Village at the Falls has 63 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Holiday by Atria
9
Review score9071 reviews133 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 63 reviews
wayne - Resident/client
Independent Living
October 13, 2024
5.0
Home
I have been here at Village at the Falls through a few transitions in the management department. Currently the staff and management team work very hard since covid to make sure we get all the services we are suppose to and they do it with a smile. My apartment is cozy, updated and has a good foot print for what I need. Meals are large and have a nice variety for anyone who is picky. We enjoy the bus driver and his jokes while traveling. It is a clean, safe building and the tenants are great to enjoy some fun times with. Staffing sometimes is a little tough but everyone jumps in to help.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Doug A - Resident/client
Independent Living
October 10, 2024
5.0
great service!!!
For anyone that wants to retire or not own a home anymore , this is your place. Its safe secure, 3 meals a day, transportation, underground parking. Overall the spaciousness of my apartment is great! And everything is included in your rent, utilities, parking, meals, housekeeping, cable and WIFI. I am also a returning customer as my parents lived here years ago and I lived in a Holiday location in Las Cruces, New Mexico.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
john - Resident/client
Independent Living
October 10, 2024
4.0
nice place
the community suites my needs and its where I want to be. I worked well for me as my wife was in the memory care unit across the street which helped me to be able to visit her more frequently and her to be able to come over for activities. I love playing cards with the group, my apartment is nice, we have options for meals and that is nice.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
maryjane f - Resident/client
Independent Living
October 10, 2024
5.0
I'm happy and comfortable
Ii love my apartment and the balcony and view. I am comfortable here, I enjoy the food and I've made friends. everyone is really nice. I had to come here because my house needs attention and this place is very nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
T. - Family/friend
Independent Living
October 10, 2024
5.0
Beautiful spacious apartments
My sister and I had many tours set up to find my parents the best possible place with the most services to help them in their next chapter of life since us kids don't live in the area and we worry about them. When we entered the lobby it was tastefully decorated and reminded me of home. Our tour was great! lunch was great! and we meet many people who gave the place raving reviews. We met with the sales team in the office and were surprised with all the amenities that were included in the rental rate that we decided right then and there that this is too good to be true and after some private discussion we decided to sign right away before we lost the apartment. So far it has been wonderful for my parents. staff has been very friendly and has made sure my parents know where they need to be and at what times. we are very happy with our decision and as a family relieved. Thank you to [names removed] for making this easier for us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Tiffany - Family/friend
Independent Living
October 2, 2024
5.0
great service!!!
LOVE, LOVE, LOVE.....Move in was seamless and everyone was sooo nice to work with. My parents couldn't be happier . Every business has its ups and downs. Talk with the managers and they will go above and beyond to make sure you are happy.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
MJD - Family/friend
Independent Living
September 11, 2024
3.0
Not all it's hyped up to be
I found this place thru you and pre- interviews with the facility. It seemed like everything we were looking for. The amenities and possible add ons sounded great. But there has been some set backs and things we were told were going to happen, did not. The food is not good. There is a low amount of protien and high carbs. Staffing for food service is spotty at best, resulting in delayed meals, or the inability to eat in dining area and having to take meals to the rooms. Care and repairs in the apartment was not done before moving in, but done two months later. Unnecessary, supposed welfare checks was done without tenant's prior knowledge or schedule. They just walked into her place. The weekly cleaning was m not done for almost two months. We had a feeling it was too good to be true and unfortunately that's what happened
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1
Activities
4
Value for Cost
3
Anonymous - Family/friend
Independent Living
September 5, 2024
3.0
Verified Review
A Nice Place to Land
The housekeeping is very basic, but it hasn't been happening weekly due to staffing issues. Overall, we chose this community because it had a "warmer" feeling, and our loved one liked this one the best of the three that we looked at.
Cleanliness
2
Friendliness
4
Staff
4
Meals & Dining
4
Value for Cost
3
Anonymous - Family/friend
Independent Living
August 2, 2024
3.0
Verified Review
Experience things to know!
The staff is friendly and can be very helpful however some of them do not complete their job or are not sure how to complete it, for example I had requested a locker and a parking place when I went to inquire about the locker # that was assigned to my sister who is the resident there was no recorded on which one she had so we got a new one assigned also my sister was assigned a parking place only to have someone leave a letter on her car telling her that was not her spot I never went to comfort the notification because we were removing her car but once again made me feel that there was no recording of the appropriate documents and the house keeping of the individual apartments is poor but the facility over all is kept clean as a hole I feel that it is a decent facility for the money would I recommend it to someone who needs a little help with life yes!
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Judith - Family/friend
Independent Living
May 15, 2024
1.0
Verified Review
Not recommended
The management at Holiday Village at the Falls is really bad. There is no cleaning staff, most times. Sometimes my brother goes for 3 weeks without cleaning or sheets changed for 3 weeks. I have had to go and do it many times. This is something that he pays for and doesn't get. Right now they only have one person to do 3 floors. They have lost more chefs than I can count. Food service is debatable day by day and they currently have no food servers. I would not recommend this place to others. He is looking for a new place.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Holiday Village at the Falls
May 21, 2024
Judith, your feedback is important to us. I have shared your concerns with the General Manager, and she would appreciate the opportunity to discuss them further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch.
MM - Family/friend
Independent Living
April 30, 2024
3.0
Verified Review
Review for Holiday Village at the Falls
I would advise a friend to go elsewhere.The housekeeping staff are on leaves, so residents are asked to hand out toilet paper and exchange fresh towels...They just raised the rent significantly. The transport drive broke his ribs so there hasn't been consistent transport in over 6 months.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Holiday Village at the Falls
May 6, 2024
Thank you for sharing your experience. The General Manager is available to further discuss your concerns. If you would like to be put in touch, please email me at CustomerService@AtriaSeniorLiving.com.
Anonymous - Resident/client
Independent Living
April 11, 2024
4.0
Verified Review
Our experience so far but not ready to move...yet
We chose Village at the Falls initially because they promised and stated responsibility. Unfortunately, they are always short staffed. My wife and I can handle it, but many others can't. Residents here are great!
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
3
Anonymous - Resident/client
Independent Living
March 29, 2024
2.0
Verified Review
Would not be a good fit and very disappointed.
I only lasted 5 months there then I moved to [facility name removed] I found out that I didn't belong in Independent Living. Village at the Falls is dirty and they didn't even clean my apartment before I moved in. I would not recommend sending anyone there. They don't have enough staff to do all of the activities they publish.
Response from Holiday Village at the Falls
April 4, 2024
Thank you for taking the time to leave a review. The General Manager would appreciate the opportunity to hear more about your experience. Please email me at CustomerExperience@AtriaSeniorLiving.com if you would like to be out in touch.
Anonymous - Resident/client
Independent Living
January 19, 2024
5.0
Verified Review
Could not be happier
All 5 stars! The food is good. Staff are great. Everyone friendly. Lots of activities. Lots of closet space. My husband and I couldn't be happier. We would definitely recommend Village at the Falls to others!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 20, 2023
5.0
Verified Review
Happy Customer
My sister was previously a resident at Holiday Village at the Falls. The staff was definitely nice. Unfortunately, when we moved my sister in, they were understaffed so no one actually walked us up to her apartment. They really didn't reacquaint her where everything was and really didn't introduce her to any one for lunch so she would know who she was sitting with. That was my only disappointment!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Judy Jones - Resident/client
Independent Living
June 5, 2023
3.0
8 years and Not Happy Anymore
Since being taken over by a new management company it has been all downhill. I absolutely love my apartment and have been here 8 years. Never thought I would have to move again. Management doesn’t communicate with each other or with the residents unless you go to them. Often If they cancel or change something you never know until you get there. My car was stolen and totaled in Milwaukee so on the very rare occasions that I drive I had my daughter in laws car in my spot that I could drive. I was told by management that it was ok. Right now I’m having some serious health issues so she’s driving it. My spot was empty.They gave my 8yr.spot away without saying a word, no notification, nothing. Now management tells me that I have to have a car with a title in my name to park there. I am 85 years old and not planning on buying a car in my name. Just using one of the kids as long as I am here. We have a bus but no bus driver..Lower staff is great. Upper management leaves a lot to be desired.
Cleanliness
3
Friendliness
5
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Anonymous - Resident/client
Independent Living
May 19, 2023
4.0
Verified Review
Overall satisfied.
I would definitely let others who are looking into Village at the Falls that they don't have walk in showers, which is important to many seniors. The apartment sizes and layouts here are very nice. Overall I would recommend Village at the Falls to others looking for independent living.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
2
Value for Cost
4
Anonymous - Resident/client
Independent Living
April 14, 2023
3.0
Verified Review
Independent Living only, there is a non- staff person who helps with minor issues such as filling pill cases, but there is no nursing staff. 3 meals a day and the food is tasty. Housekeeping is ok but this staff also must help with serving meals. I liked living there but it ended up being too expensive for my budget.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Judith - Family/friend
Independent Living
March 7, 2023
3.0
Verified Review
Village at the Falls Review
I would tell others that are looking into Village at the Falls that they give you one speech going in and then it changes completely once you actually get moved in. That has been our biggest issue.
Cleanliness
5
Friendliness
3
Staff
3
Meals & Dining
2
Activities
5
Value for Cost
2
Response from Holiday Village at the Falls
March 16, 2023
Judith, thank you for taking the time to share your experience. I’ve shared your review with the Regional Vice President and she would like the opportunity to speak to you directly about your feedback and better understand your concerns. Can you email the best way to contact you to CustomerService@AtriaSeniorLiving.com?
Theresa - Family/friend
Independent Living
December 19, 2022
5.0
Verified Review
A place for your family member to feel at home and well cared for, with a bright future ahead.
The staff is over the top in friendliness. They're encouraging to family members as well as residents to engage in the activities they have and interact with one another. They're a little understaffed, which affects dining and activities. The food is good, just sometimes not on time. My family member really enjoys it there and is doing very well. They have the place all painted, and it's clean. They do a good job. We're looking forward to the garden in the summertime. I have to say that [name removed], [name removed], [name removed]v, and [name removed]have been outstanding. They work together very well.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Viewing 1-20 out of 63 reviews

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around Holiday Village at the Falls

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Frequently Asked Questions
about Holiday Village at the Falls

Holiday Village at the Falls offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Village at the Falls 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 253-0770 to reach a resident at Holiday Village at the Falls.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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