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massachusetts/malden
Holiday Maplewood Place
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reviews","overallRatingCounts":[{"rating":5,"count":34,"percentage":53},{"rating":4,"count":19,"percentage":29},{"rating":3,"count":10,"percentage":15},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":2,"percentage":3}],"topTenReviews":[{"reviewTitle":"overall a friendly community","reviewContent":"Not all services offered are actually available. Lots of selling points when you sign up are a bit misleading but it's staffing problems mostly, which always makes you wonder if the people are well paid and how much focus is on profit. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place, #1 choice","reviewContent":"My mom never was a resident there bc she had a sliding scale but the process was very seamless and I loved the whole intake process.\n[name removed] was extremely caring and helpful. \nI would give it a 10 out of 10 for cleanliness/ friendliness.\nThey were just very accommodating and helpful and I wish my mom could have been a resident as that was my number 1 choice! \n","reviewerDisplayName":"Ernestine A","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place for my aunt!","reviewContent":"The staff and administration are all very helpful and kind. They are always there to answer any questions or concerns. I’m so happy I found Maplewood! Nancy makes herself readily available for any issue or matters that may arise.she is wonderful!","reviewerDisplayName":"Cheryl P","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Perfect Solution ","reviewContent":"The place is exceptionally clean and attractive. Everyone is very friendly and they go out of their way to make a newcomer feel welcome. The quality of care has been excellent, they have met all of my mom's special needs. The staff is competent, caring and friendly. The food is excellent. There are lots of fresh vegetables and fruits. The meals are well prepared, nutritious and delicious. My mom loves them. My mom has not really taken part in many of the activities (her choice), but she has enjoyed the musical entertainment and the Bingo. The care provided here is not inexpensive, but it is a great value for the money. I would like to say that my mom's stay here has been temporary; she will be returning home next week. Prior to finding this facility, I was truly at my wits end. But with some help, I was able to find the perfect match for my mom's needs. Honestly, after meeting with [name removed], the Executive Director, I had the physical sensation of a weight being lifted from my shoulders. I can't even express how grateful I am. ","reviewerDisplayName":"Faith","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Holiday Maplewood Place Malden- A \"Home\" for Mom or Dad ","reviewContent":"The management and staff at Holiday Maplewood Place are all extremely professional and caring but also very friendly, considerate and kind. They make it a point to get to know the residents and their family at move in or even sooner. They make all feel welcomed and special from management to the front desk, dining room, housekeeping, aides and maintenance. The residents are also very friendly and kind. They welcome new residents and are there for assistance and support. What helped my mother was the \"escort host\" program where a resident escorts new residents to/from meals for 2 weeks. That experience really expedited her transition and feeling comfortable and like she was at \"home.\" I would highly recommend the facility. Take a tour, meet the staff and see the facility and it will sell itself. ","reviewerDisplayName":"Paul","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"What our family likes the most about the Holiday Maplewood Place is the value for cost and the caring atmosphere. We would recommend this community to other families who are looking for a place for their loved ones\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Maplewood Place Malden - Lovely facility! ","reviewContent":"The staff were very friendly and welcoming at Holiday Maplewood Place. I will say that there was not a good formal move-in orientation and we were randomly asking for things that would have been helpful to have information on up front. The food is not as good as it sounded before we moved in. I think they need more healthy options and more fruit offered. The laundry machines are quite outdated. They do have a few new machines, but most are old. Maintenance is very helpful and responsive. The facility is lovely and updated and bright and cheery. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good Place Overall. Food Needs Major Improvement.","reviewContent":"Generally the staff is caring. The people are friendly. My loved one seems happy there. Before moving in, she was alone and immobile. And now she's walking on her own up to the second floor where her apartment is. From that perspective, it has been a positive experience for her. She's engaged in a lot of activities and seems happy. The main issue is the food is terrible. They changed food providers, and the quality has gone down tremendously - to the point that it's inedible. And despite everyone complaining about it, nothing is being done.","reviewerDisplayName":"GA","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Our loved one is not overall thrilled about the meals we aren't sure if its the quality but our loved one says the food just does not taste good. They do seem to be very satisfied with the activities they have going on. Based on our experience so far we would recommend the Holiday Maplewood Place to other families.\n\n","reviewerDisplayName":"Richard","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My wife feels safe and is as happy as she could be here","reviewContent":"Overall, my family is pretty satisfied with our decision. They've been doing construction for the past 3 months and I know the upgrades will make it even better, but it's just a little hectic right now. Housekeeping is twice a week and they do a good job. The food is good quality, my wife is very happy with it. The staff has been there for a period of time and they're mostly happy there. I think that shows in the care that they give to the residents. I've recommended them to family and friends and will continue to do so. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Holiday by Atria","slug":"holiday-by-atria-118","averageReviewScoreDisplay":8.8,"communityCount":133,"reviewCount":1560}},"communityName":"Holiday Maplewood Place","leadgenCompleted":false}
140484
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295 Broadway, Malden, MA 02148
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02148
Malden
MA
null
2024
<p>Holiday Maplewood Place in Malden, Massachusetts is an independent, assisted living, and memory care community. For years, Holiday has proudly developed living arrangements for older adults to comfortably age in grace and in place. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.</p>
<p>Our professional and compassionate staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.</p>
<h3>Community Services and Amenities</h3>
<p>Holiday Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.</p>
<p>Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately details the standard of care each resident deserves. Our professional staff assist residents with all activities of daily living, including but not limited to incontinence care, bathing, dressing, eating, and more. We can also provide medication management and cognitive therapy through our Life Guidance memory care program.</p>
<p>To help reduce waste, save on postage, and avoid the risk of delays and late fees, Holiday residents can make secure online payments automatically each month. The Office Manager at the community of your choice can help you sign up upon move-in.</p>
<h3>Living Arrangements</h3>
<p>We offer luxurious studios, one-bedroom, two-bedroom, and semi-private units. Our dedicated staff maintain apartments and provide housekeeping and linen services regularly. All of our units offer utility packages as well as an emergency call system to notify our 24-hour staff of any time-sensitive requests.</p>
<h3>Care Types Offered</h3>
<p>Holiday Maplewood Place is an <em>assisted living residence</em>, which in the state of Massachusetts is a residence that provides housing and personal care to residents. Personal care includes assistance with activities of daily living, self-administered medication management, and supervision. An assisted living residence can provide skilled nursing care or special care to residents with cognitive impairments as long as they meet the proper requirements.</p>
<h3>Related Links</h3>
<p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p>
<p><a href="https://www.aplaceformom.com/independent-living">Your Complete Guide to Independent Living</a></p>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p>Holiday Maplewood Place in Malden, Massachusetts is an independent, assisted living, and memory care community. For years, Holiday has proudly developed living arrangements for older adults to comfortably age in grace and in place. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.</p>
<p>Our professional and compassionate staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.</p>
<h3>Community Services and Amenities</h3>
<p>Holiday Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.</p>
<p>Personal care is always available to our...</p>
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