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400 Madrona Avenue Southeast, Salem, OR 97302
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2929 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Nice Place-Food Lacking
The actual workers seem to be pretty nice. The management is kind of invisible and doesn't engage much.
The food is the main complaint from everyone there.
The price is fair...not great. A little overpriced. Actually just wished there was an option for rent that didn't include meals at all.
I would recommend Hidden Lakes to others.
About the facility Holiday Hidden Lakes
Live a stress-free lifestyle surrounded by inspiring nature and stunning lake views here at Holiday Hidden Lakes — an impressive community offering premier amenities, a tranquil environment, and excellent independent living services — located in the heart of Willamette Valley wine country in Salem, Oregon.
Unique architecture and lush landscapes create a breathtaking yet welcoming atmosphere at Holiday Hidden Lakes. The multi-story community features large windows, which fill many shared common areas and private apartment homes with an abundance of natural light. Spend your days browsing through the on-site library in search of your new favorite novel, or visit with your family and friends on the patio deck overlooking Berger Lake. Paved walking paths weave around towering trees and vibrant gardens. Feel free to bring your pet along with you — this is their new home, too!
Community Services and Amenities
Professional and friendly associates offer a wide variety of services to provide you with the level of support you need to live your best life at Holiday Hidden Lakes. Convenient services include housekeeping, linen, maintenance, and three chef-inspired meals — served inside a sophisticated and spacious dining room. Scheduled transportation services to off-site appointments, grocery stores, and nearby golf courses and lakes...
Read more
Senior living options offered
Independent Living
Pricing for Holiday Hidden Lakes
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Detached Cottages
Starting at $XXXX/mo
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Holiday Hidden Lakes
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Compare
Holiday Hidden Lakes
400 Madrona Avenue Southeast, Salem, OR 97302
Boone Ridge Retirement
2990 Boone Rd SE, Salem, OR 97306
Redwood Heights Assisted Living
4050 12th Street Cutoff SE, Salem, OR 97302
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3988 12th Street Southeast, Salem, OR 97302
8.4
Review score
122 reviews
8.4
Review score
122 reviews
5 star
67%
4 star
22%
3 star
6%
2 star
3%
1 star
2%
9.2
Review score
4 reviews
9.2
Review score
4 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
26 reviews
9.0
Review score
26 reviews
5 star
57%
4 star
35%
3 star
4%
2 star
0%
1 star
4%
8.7
Review score
9 reviews
8.7
Review score
9 reviews
5 star
22%
4 star
45%
3 star
11%
2 star
22%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Amenities at Holiday Hidden Lakes
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Room Service
- Professional Chef
- Low / No Sodium
- Guest Meals
- Restaurant Style Dining
- Meals Provided
Room Amenities
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Garden View
- Bath Tubs
- Kitchenette
- Fireplaces
- Wi-Fi/high-speed internet
- Ground Floor Units
- Full kitchen
- Private patio, deck, or balcony
- Handicap Accessible
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Covered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
- Transportation at Cost
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Private Bath
- Central Fireplace
- Beauty Salon
- Indoor Common Areas
- Library
- TV Lounge
- Computer or Media Center
- Outdoor Common Areas
- Outside Patio
- Barber Shop
- Meeting Room
Recreational areas
- Arts and Crafts Center
- Ballroom
- Raised Garden Beds
- Billiards Lounge
- Game Room
- Movie or Theater Room
- Piano or Organ
- Fitness Center
Services
- Housekeeping
- Beautician
Languages spoken
- Spanish
- English
- American Sign Language
Activities
- Other Religious Services
- Live Dance or Theater Performances
- Choir / Singing Club
- Karaoke
- Cooking Club
- Intergenerational Programs
- Forever Fit
- Tai Chi
- Pet-focused Programs
- Dances
- Wii Bowling
- Christian Services
- Cards / Pinochle Club
- Community Service Organizations
- Current Events Club
- Stretching Classes
- BBQs or Picnics
- Book Club
- Live Musical Performances
- Gardening Club
- Brain fitness / Dakim
- Devotional Activities On-Site
- Bible Study Group
- Happy Hour
- Trivia Games
- Activities Off-site
- Art Classes
- Activities On-site
- Devotional Activities Offsite
- Birthday Parties
- Community Service Programs
- Men's Club
- Day Trips and Outings
- Bridge Club
- Cooking Classes
- Educational Speakers / Life Long Learning
- Catholic Services
- Wine Tasting
- Resident Band or Musicians
- Holiday Parties
- Live Well Programs
- Walking Club
- Quilting or Sewing Club
- Yoga / Chair Yoga
Reviews
for Holiday Hidden Lakes
Write a review
A Place for Mom has scored Holiday Hidden Lakes with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Holiday Hidden Lakes has 122 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.5
Meals & Dining
3.9
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Holiday Hidden Lakes with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Holiday Hidden Lakes has 122 reviews with an average "overall experience" of 4.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 122 reviews
Anonymous - Family/friend
Independent Living
July 23, 2024
Nice Place-Food Lacking
The actual workers seem to be pretty nice. The management is kind of invisible and doesn't engage much.
The food is the main complaint from everyone there.
The price is fair...not great. A little overpriced. Actually just wished there was an option for rent that didn't include meals at all.
I would recommend Hidden Lakes to others.
Mary B - Resident/client
Independent Living
May 1, 2024
Madrona Hills
Really nice place, great staff, meal's are very delicious withtakecaregreat choices. All the other residents are very helpful and friendly. Everyone are happy and enjoy the service varieties of activities we have. The grounds are always well kept. Maintenance always ready to come and take care of whatever needs you have. Weekly laundry service. It's very nice living here.
Anonymous - Family/friend
Independent Living
April 24, 2024
Lovely grounds
Visiting the facility was easy and the staff was very helpful during the visit and with the process for getting approved etc. I would recommend prospective residents try out all 3 meal services, breakfast lunch and dinner. Not all the housecleaning crew clean as throughly as others. Maintenance repairs are slow. The comfy lounge chairs in the alcoves were replaced with table and chairs - not pleased with that. There's a lovely deck and seating area next to the lake however any resident who uses a walker scooter or wheelchair cannot access it as there are multiple steps to the deck. This is a retirement community and a vast majority of residents cannot navigate steps. It's a pity that there is no ramp which would allow everyone to enjoy this outdoor space.
Anonymous - Resident/client
Independent Living
January 9, 2024
Review for Holiday Hidden Lakes
I really like it here. Everyone including the staff are so nice and friendly. The meals are good and very tasty. I got a great deal on the cost so I am content.
Anonymous - Family/friend
Independent Living
November 1, 2023
Room for improvement is good!
They are very understaffed. They were not ready for her to move in. Her apartment hadn't been cleaned, they did not do a walkthrough. They say she has basic cable but we haven't been able to get it to work. The maintenance man tried and couldn't get it to work and there is no one else to ask about it. The manager was gone a few days after she moved in si they are looking for a replacement. She lives on a little street and none of the street lamps are working so it is very dark. They are supposed to provide weekly housekeeping but said they don't have anyone to do it. As for the activities on site everyone she has tried to go to has been canceled. She is supposed to go on an outing to the coast tomorrow so we'll see if that happens. The food is ok. About what you'd expect. The staff are very friendly. I know every place is understaffed these days. For the most part she has been happy with it so far
Response from Holiday Hidden Lakes
November 2, 2023
Your feedback is important to us. I have shared your review with the Assistant General Manager, and she will check on your mother’s cable today. The residents were able to enjoy a day on the coast this morning. If you want to discuss your concerns further, please don’t hesitate to call the community and speak to one of our department leaders. I’m also available at CustomerService@AtriaSeniorLiving.com.
Anonymous - Resident/client
Independent Living
May 15, 2023
Facility is declining both in the condition of the building and the services provided.
I have seen a steady decline in the over all condition of the facility and grounds over the last several years. Some examples would be that only 1/3 of the equipment in the fitness center is in working condition, the floors in the dinning room have had food spills and debris on them for days in a role and pets have defecated and urinated in the hallways. Resident have tried to register complaints to the corporation managers with no response. People and families should be aware and careful when considering this facility. I would not recommend it to any of my friends
Response from Holiday Hidden Lakes
June 1, 2023
Thank you for reaching out. I’ve shared your review with the General Manager and Regional Vice President so they can follow up with our Maintenance Technician and housekeeping team. They’d be happy to speak with you directly about your concerns and I’m available at CustomerService@AtriaSeniorLiving.com.
Anonymous - Family/friend
Independent Living
April 7, 2023
A Great Place For Mom/Dad
The experience is good. She loves it there, and she's old enough to handle her self. They have a workout class, pool, cards, and fun activities, along with a pond to walk around, and ducks to feed. They have great meals and staff.
Response from Holiday Hidden Lakes
July 11, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
anonymous - Family/friend
Independent Living
August 18, 2022
Our families experience
DogMom3 - Industry reviewer
Independent Living
April 22, 2022
The Best in Town
I have been in the senior services industry for several years and have visited just about every place in the Willamette Valley. What Hidden Lakes offers is truly unique! There's a sidewalk that encircles the "hidden lake" and is a great place for residents to go for walks in a safe/private environment. If you are looking at options for independent senior living, definitely visit Hidden Lakes.
Gary N - Toured community
Independent Living
March 30, 2022
my mom and I had a follow-up tour here with [name removed]. we didn't feel rushed and spent several hours with her including lunch. [name removed] made sure all questions were answered. mom was originally a little reluctant leaving her home and has been thinking she would wait another year or more, but after touring the facility she is excitedly moving here in about a month. mom is very happy about the room with many windows she chose and thinks she will be happy here.
Jerry M - Family/friend
Independent Living
March 2, 2022
My Brother Lives Here
My brother got locked out of his apartment and [name removed] interrupted her Friday night movies to assist him in re-orienting himself and getting settled back in his apartment. He may not be able to tell her how much he appreciates having caring people around him, but I certainly can.
Nancy S - Family/friend
Independent Living
March 2, 2022
Thank You!
Thank you for all you do for my dad to make his home happy and fun and safe. I appreciate you very much.
Tim L - Resident/client
Independent Living
January 24, 2022
Freedom
I like here. I have the freedom to do what I want and I appreciate the dog treats the sales lady give my girls.
S Belden - Family/friend
Independent Living
January 6, 2022
Great Independent Living
People are really friendly and its a nice place to be
Gini M - Resident/client
Independent Living
December 8, 2021
Here at Hidden Lakes. I am grateful for a safe, friendly and beautiful place to live out my old age. I am grateful for the faithful and hard working staff who always wear a mask and fills in when needed with other responsibilities.
Anonymous - Resident/client
Independent Living
November 24, 2021
Being able to be social. It was really hard for me during Covid. Food quality here is excellent. The staff is so precious and kind.
CIM - Resident/client
Independent Living
November 23, 2021
An Honest Opinion
Its okay, nothing fantastic. There are good things and bad things. As far as the rooms, I have a little apartment, which is just fine. They have a shortage of personnel, so they are not always having the weekly cleaning, and they're having a little bit of problems with logistics. The food is so-so. It's pretty typical institutional food, with some good days and some bad days, like any other place. It's a pretty average place overall. I think the biggest problem is management is understaffed, and they don't' have enough people to do things they have to do. But they try hard, and I have to give them credit for that.
Response from Holiday Hidden Lakes
December 3, 2021
Hello, we appreciate you giving us the chance to improve by providing us with this feedback. We will take this feedback and look for ways to better our community for residents and team members. We are happy you felt that our community has its perks! We hope for the opportunity to give us a second chance, our team would be happy to work with you. Thank you
Shawn S - Industry reviewer
Independent Living
November 22, 2021
{name removed} is incredible her passion for helping our seniors in the Willamette Valley is unmatched. {name removed} is genuine authentic and compassionately committed to serving the senior services and senior living communities in the Salem Keizer areal.
Anonymous - Resident/client
Independent Living
November 10, 2021
I have never lived in another community, so I have nothing to compare it to but I am content and satisfied. Enjoy the people.
Elvin - Resident/client
Independent Living
November 5, 2021
My Review
The room [name removed] (our sales person) picked out for me is perfect. I love it here. I'm close to everything I need.
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Frequently Asked Questions about Holiday Hidden Lakes
Holiday Hidden Lakes offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Hidden Lakes 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (503) 966-8966 to reach a resident at Holiday Hidden Lakes.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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