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680 Holcomb Bridge Rd, Norcross, GA 30071
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77 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Review for The Landings at Norcross
They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.
About the facility Highlands Senior Living Norcross
Highlands Senior Living Norcross is a picturesque senior community located in Norcross, GA. Located in Gwinnett County, it sits on a manicured campus in a residential neighborhood, just a short distance from a number of shopping options and just a few minutes away from highways 85 and 285. The grounds and surrounding community offer plenty for residents and their visiting family members alike.
The dedicated team of staff include a physician, nurse practitioner, podiatrist, and psychiatrist, works together around the clock to put residents first.
The dedicated team of staff include a physician, nurse practitioner, podiatrist, and psychiatrist, works together around the clock to put residents first.
Senior living options offered
Assisted Living
Memory Care
Pricing for Highlands Senior Living Norcross
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Highlands Senior Living Norcross
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680 Holcomb Bridge Rd, Norcross, GA 30071
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7.1
Review score
40 reviews
7.1
Review score
40 reviews
5 star
44%
4 star
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3 star
13%
2 star
0%
1 star
8%
9.8
Review score
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9.8
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68%
4 star
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3 star
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2 star
1%
1 star
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9.7
Review score
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9.7
Review score
25 reviews
5 star
72%
4 star
20%
3 star
4%
2 star
0%
1 star
4%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
65%
4 star
19%
3 star
6%
2 star
4%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Highlands Senior Living Norcross
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- International Cuisine
- Vegetarian
- Restaurant Style Dining
- Guest Meals
- Meals Provided
- Low / No Sodium
- No Sugar
- Vegan
- Special Dining Programs
- Professional Chef
Room Amenities
- Ground Floor Units
- Air Conditioned
- Kitchenette
- Handicap Accessible
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Outside Patio
- Indoor Atrium
- Private Bath
- Barber Shop
- Outdoor Common Areas
- TV Lounge
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Spanish
- English
Activities
- Brain fitness / Dakim
- Gardening Club
- Karaoke
- Sensory-based Programs
- Day Trips and Outings
- Devotional Activities On-Site
- Stretching Classes
- Yoga / Chair Yoga
- Intergenerational Programs
- Activities Off-site
- BBQs or Picnics
- Holiday Parties
- Art Classes
- Wine Tasting
- Live Well Programs
- Birthday Parties
- Live Dance or Theater Performances
- Live Musical Performances
- Visiting Chaplain or Priest
- Educational Speakers / Life Long Learning
- Devotional Activities Offsite
- Dances
- Happy Hour
- Trivia Games
- Activities On-site
- Other Religious Services
Reviews
for Highlands Senior Living Norcross
Write a review
A Place for Mom has scored Highlands Senior Living Norcross with 7.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Highlands Senior Living Norcross has 40 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
3.5
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Highlands Senior Living Norcross with 7.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Highlands Senior Living Norcross has 40 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 40 reviews
Anonymous - Family/friend
Memory Care
June 7, 2024
Not recommended
Some of the staff were competent, but more were untrained which they admitted and there just wasn't enough staff. The weekends were tough. The housekeeping was good. Communication was poor with the family. The meals were rather unappetizing and not very warm when served. The move in went well, but there was little education for family members. Again, not enough staff. I had hospice to help 3x a week, otherwise my loved one wasn't bathed or changed very often. I had to hire a night nurse. I would not recommend this facility. Thank goodness for hospice and my loved one's night nurse. The staff was constantly leaving or being fired.
L. Spencer - Family/friend
Assisted Living
November 27, 2023
Our Family Experience
Mom never made it to the facility, went to hospital and could not live independently. However facility was not trying to give a refund all money. I had to call Better Business Bureau to get done. Without the Better Business Bureau help we would not have received. I do not recommend. Staff was not as appeared
Anonymous - Family/friend
Assisted Living
September 26, 2023
Review for The Landings at Norcross
They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.
Anonymous - Toured community
Memory Care
September 18, 2023
tour review
Our family had an in person tour with The Landings at Norcross and we thought it was a great tour experience but at the time they were full and had no availability.
Anonymous - Family/friend
Memory Care
August 7, 2023
The Landings at Norcross review
I believe the Medical Care Deficiency is Serious. That seems to be the TREND of The Landings at Norcross which smacks of Warehousing. Many Seniors don't have a Close Family Advocate. The Landings of Norcross- Memory Care. Positive Experiences are General Cleanliness & Safety with Overall Nourishing Menu. Rooms are Comfortable. The Downside: Staff is CONTRACTED...Every Week there is a New Staff leaving NO CONTINUITY of CARE! THE EXCUSE IS
"I'M NEW AND I DID NOT FIND ANY NOTES"! SEVERAL TIMES, STAFF LET [name removed] MEDS RUN OUT WITHOUT LETTING ME KNOW. ( WE had an Agreement upon Move-In that I would order his Meds from VAMC ATLANTA & DELIVER TO THEM.) I AM SO HAPPY I DID! DURING THESE TIMES, I HAD TO RUN DOWN TO VA MEDICAL CENTER PHARMACY, PICK UP REFILLS & RUSH THEM TO NORCROSS. IF I WAS NOT TOTALLY ENGAGED IN HIS CARE, I SHUDDER TO THINK OF THE POSSIBLE OUTCOME.ONCE HE WAS OUT OF Propranolol For 4 DAYS! AFTER A YEAR WITH NO Improvement, IT WAS TIME TO MOVE. WE WILL BE SEARCHING IN THE FRANKLIN/ BRYSON CITY, NC AREA FOR A BETTER SOLUTION. OUR EXPERIENCE WAS WITH MEMORY CARE SECTION ONLY. FACILITY NON- MEDICAL STAFF & Facility Mgt WAS VERY NICE & Always Helpful. In Memory Care, Leonard was supposed to get 2 Supervised BATHS WEEKLY & Daily Hygiene Coaching, such as BRUSHING TEETH. NON- EXISTENT! We would NOT Re-admit There!
Anonymous - Family/friend
Assisted Living
July 12, 2023
Review for The Landings at Norcross
Make sure your family is being taken care of properly !!! Please be cautious of your family's well being please. I would tell a friend, that they should make sure that all the orders are right for there medication because my loved ones medication where not give to him properly.
Cathy P - Family/friend
Assisted Living
June 26, 2023
A great place for Dad
It was an awesome place. Daddy was taken care of and he loved the staff. Sharon the administrator was awesome with the residents. Daddy loved her. And Ms [name removed] at the front desk was awesome. There was a problem once or twice with one of the staff but it was quickly taken care of. I was proud that my Daddy was there.
Anonymous - Toured community
Assisted Living
February 17, 2023
My Tour Experience at The Landings at Norcross
I didn't see the value for the money.
Wynette C - Family/friend
Memory Care
August 30, 2022
Highly recommend
What stuck out most about The Landings at Norcross was the bright and airy look to it. It is a friendly and warm atmosphere when you walk in. The staff at the front desk was very welcoming and the marketing director as well. The environment is not only meant to look warm and inviting but it does not look institutional in anyway. The food menu is pretty high in carbohydrates and we have spoken to the director about it - we understand that it can be difficult. I would recommend them to others looking.
anonymous - Toured community
Memory Care
August 23, 2022
Tour experience
We toured with The Landing and it was a very nice place. They did have a courtyard as well which was a big plus. The only downfall for us was the fact that it was mixed assisted living and memory care. The staff then have to crossover between levels of care and I think they are very different from each other. We wanted a place that only focused on memory care.
Cathy P - Family/friend
Assisted Living
August 2, 2022
This Place is Awesome and I Would Trust The Landings With Any Family Member
The staff treated our family and loved one like we were part of their family. It was an awesome experience for us and my loved one! The meals always looked appetizing. The community had lots of activities for the residents to participate in if they would like to.
The staff communication with the family was awesome! I can't say enough good about the community! The administrator, [name removed], and these other staff members: [name removed], [name removed], [name removed], and [name removed]are wonderful!
anonymous - Toured community
Assisted Living
April 22, 2022
Tour experience
The Landings staff gave a great tour and it was a nice experience, but the room layouts in assisted living did not feel as comfortable as we would have liked.
Laurie M - Family/friend
Assisted Living
April 13, 2022
Not recommended for Alzheimers
I feel like this was a bait and switch form the management and how things were in the tour. It seems like there was a problem with retention and as this declined they were no longer able to care for my loved one or handle him and called the authorities. The staff and the managers just seem to all be very new. I feel like the memory care unit is okay they just are not suited to treat Alzheimer's.
anonymous - Toured community
Assisted Living
March 3, 2022
Community Tour
Our conversations with them were quite general. But they provided a very good tour. The rooms looked good, and I left with a favorable impression.
anonymous - Toured community
Assisted Living
December 1, 2021
Tour of The Landings
We had a wonderful tour with The Landings. The only reason we decided against this facility was due to the smaller apartment size.
anonymous - Toured community
Assisted Living
November 11, 2021
Our tour experience
Our family had an in person tour and the community was nice but they had more studio sized apartments, and we thought that would be a difficult transition for our loved one moving out of a house into a studio apartment.
Chris K - Family/friend
Assisted Living
August 18, 2021
Highly recommend
We chose The Landings because staff were very nice, attentive, and understanding of our situation. They really worked with us and we appreciated that. My mom really likes everyone who works here. The location is great and easy to get to. There are a lot of things around it shopping wise. Once covid us under control they are able to go out and do more activities such as go to games or see plays. The only complaint has been the food, she says it is bland so they could use improvement there. I would recommend.
Johneen Nix - Family/friend
Assisted Living
June 24, 2021
Employees DO NOT RESPOND to residents & smells like urine & feces
I only had my mom in The Landings at Norcross for 2 months. There were many issues with this community but the most serious was the emergency call light. Either it was broken, rung to a different room, caregivers did not respond to it or lack/delayed of response (as long as 1.15 hrs). I filed a complaint with Bridge Senior Living, management company, and worked with my Ombudsman. I also filed a complaint with the HFR as my last resort thinking if they got involved, the issue would be fixed. Coincidently, a few days after I heard that the HFR Compliance Specialist called the Executive Director, I was given a 30 Day Notice because The Landings were not able to meet my needs....not my mother's needs (the resident) but my needs. The ED verbally gave me the 30 Day Notice, never written documentation. I have since moved my mother out of the facility. This is the most unprofessional company full of unkept promises who would rather kick out a resident versus fix the problem. Smells terrible!
anonymous - Family/friend
Assisted Living
April 28, 2021
highly recommend, a good fit for mom
We chose The Landings based on the size, staff to patient ratio, as well as it worked for us financially. I was satisfied with the staff when I first met them as well. The room sizes here are pretty big, she has a shared room but she still has privacy and has enough space to walk around and have all her furniture. I think for the price it is a great facility. They keep residents involved in many activities, during covid they were taking them on bus rides which was nice. It is smaller so they have time and ability to sit and spend time and get to know them. I would recommend to others looking.
coty m edwards
Assisted Living
April 2, 2021
Cute, Caring AL Community
I live in the area and pass by this community almost everyday. I don't have any relatives that live there but I have 3 friends that have placed their loved ones in the community and they are always raving about the great service provided by The Landings. They have told me placing them their was the BEST decision. Great activities throughout the day with personal care needs done in a timely manner. If the time comes when my mom needs assisted living, she will be moving at The Landings.
Neighborhoods around Highlands Senior Living Norcross
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.
Frequently Asked Questions about Highlands Senior Living Norcross
Highlands Senior Living Norcross offers Studio, Semi-Private and 1 Bedroom. Learn more.
A Place for Mom has scored Highlands Senior Living Norcross 7.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 368-0292 to reach a resident at Highlands Senior Living Norcross.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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