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Highland Pointe Health And Rehab Center

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402 Golf View Ln, Highland Heights, OH 44143

8.0
Review score
6 reviews
Add review
8.0
Review score
6 reviews
5 star
33%
4 star
17%
3 star
0%
2 star
0%
1 star
50%
See all reviews
5 reviews
2 facilities
For more information about senior living options:
(866) 374-4058
Highland Pointe Health And Rehab Center
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Barb W
-
Spouse or partner of resident/client
5.0
Lots of positive changes happening
I am happy with the current changes that have been made. Staff and residents are happy, lots of activities going on. Very clean, seems like they have more staff than other facilities I have visited. My loved one will be staying here long term, and she is happy to have a home she feels safe

About the facility
Highland Pointe Health And Rehab Center

Highland Pointe Health And Rehab Center in Highland Heights, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Highland Pointe Health And Rehab Center

Healthcare Services

  • High Acuity Care

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Highland Pointe Health And Rehab Center undefined
Highland Pointe Health And Rehab Center

402 Golf View Ln, Highland Heights, OH 44143

Hamlet at Chagrin Falls community exterior
Hamlet at Chagrin Falls

200 Hamlet Hills Dr, Chagrin Falls, OH 44022

Aberdeen Crossings by New Perspective community exterior
Aberdeen Crossings by New Perspective

399 Bishop Rd, Highland Heights, OH 44143

The Winfield at Richmond Heights outdoor common area
The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

8.0
Review score
6 reviews
8.0
Review score
6 reviews
5 star
33%
4 star
17%
3 star
0%
2 star
0%
1 star
50%
9.6
Review score
21 reviews
9.6
Review score
21 reviews
5 star
66%
4 star
14%
3 star
10%
2 star
5%
1 star
5%
9.3
Review score
29 reviews
9.3
Review score
29 reviews
5 star
56%
4 star
31%
3 star
3%
2 star
3%
1 star
7%
9.2
Review score
64 reviews
9.2
Review score
64 reviews
5 star
61%
4 star
23%
3 star
8%
2 star
2%
1 star
6%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Highland Pointe Health And Rehab Center

8Review score6 reviews
8.0
Review score
6 reviews
5 star
33%
4 star
17%
3 star
0%
2 star
0%
1 star
50%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Highland Pointe Health And Rehab Center with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Highland Pointe Health And Rehab Center has 6 reviews with an average "overall experience" of 2.7 out of 5.
Overall Rating
2.7
Cleanliness
2.7
Friendliness
2.7
Care Services
2.7
Staff
5.0
Meals & Dining
5.0
Activities
2.7
Value for Cost
2.7
A Place for Mom has scored Highland Pointe Health And Rehab Center with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Highland Pointe Health And Rehab Center has 6 reviews with an average "overall experience" of 2.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Barb W - Family/friend
Nursing Home
December 13, 2023
5.0
Lots of positive changes happening
I am happy with the current changes that have been made. Staff and residents are happy, lots of activities going on. Very clean, seems like they have more staff than other facilities I have visited. My loved one will be staying here long term, and she is happy to have a home she feels safe in.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anber - Family/friend
Nursing Home
October 14, 2019
0.5
Needs to close down
We’ve recently taken my grandma out of this place. It’s terrible. The staff does not care for the patients. My grandma left there dehydrated, malnourished and full of bed sores. While visiting with her we witnessed a patient fall. But we forewarned the nurse that he was leaning. And they did nothing. This place is horrible and should be closed down. I’m glad we were able to get my grandma out in time. I pray for those still left there.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous ForFearOfRetaliationOnMyFamilyMember - Family/friend
Nursing Home
June 11, 2019
1.0
An honest review
I'm unable to rate anything above terrible. The level of service, the competency of the staff, the number of staff on duty at any given time, the cleanliness of the building and hallways (often smell of urine), are all so inconsistent you cant count on anything good being done twice. Left hand doesnt know and pretty much doesn't care what right hand is doing. stna is a fancy title with no significance; may as well have joe blow hired off the street. Nurse turnover is constant. Food is unappealing and lukewarm at best. Food quality is very low. Unquestionably "institutional" food. Mealtime is whenever they get to it; can't count on food being served at the same time from day to day. day 1 dinner at 5pm, day 2 dinner at 6:30pm, day 3 at 5:45 and so on. Some staff are dedicated to providing compassionate and knowledgeable care, but usually get so burned out and exasperated by others who are doing bare minimum that they move on to somewhere else. Corporate for-profit environment ensures the most minimal care, limited supplies, low quality food & service. Air conditioning has broken down the last 2 summers for lengthy periods of time. Continuously accept new residents without regard for enough staff to care for them. Number of staff on duty listed on posting in lobby is always well beyond the number actually on duty at any given time. Bed sores and urinary tract infections are rampant. Good luck. Don't believe the dog & pony show when you go for the tour.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
John doe - Family/friend
Nursing Home
May 5, 2018
0.5
Should be called low point
The absolute worst place you can send a loved one to. The director of rehab was rude, made fun of patients at their expense. She did not act very professional. Would anybody want this for their family? I do not think so. Even worse the cota that was rehabing my mother was just as worse. She was yelling at her and forcing her to do tasks that she did not feel like she was capable at the time . The cota exemplified no signs of empathy toward my mother. I have filed complaints against this facility and can only hope it changes their management and therapy team.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Resident/client
Nursing Home
September 18, 2017
5.0
This was my first experience in a Nursing facility. The Director of Business Development and Admissions Director were so extremely welcoming and helpful to me and my family. I felt so comfortable about making the decision to place my family member at Highland Pointe and knew that the care and therapy was top of the line with the ladies daily follow up with any questions we had. Amazing ladies, Amazing facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
GP - Toured community
Nursing Home
September 5, 2017
4.0
Verified Review
Nice tour
This was a nice tour, I was looking for my wife and I felt the staff did a nice tour, they took their time and showed me around and they answered all my questions. I was not sure my wife needed this much care and I did find a different community that was closer to me that I thought would be a better fit.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-6 out of 6 reviews

Neighborhoods
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Frequently Asked Questions
about Highland Pointe Health And Rehab Center

A Place for Mom has scored Highland Pointe Health And Rehab Center 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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