Heritage Woods of Yorkville

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Heritage Woods of Yorkville

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The staff members there are very friendly and I would recommend this community to other families based on the experience I have had so far. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good experience with a few problems ","reviewContent":"Quality of care got a low mark because there is almost no care provided. If you are pretty healthy and independent, this place is great. \n\nWhen my mom caught Covid from a resident who was sneezing and coughing at an event, she was told to stay in her room for a week. No one came to examine her, check her breathing(she's on oxygen), etc. They did bring meals, but that's all. \n\nThe RNs leave at 4 pm and they were the only ones authorized to switch over my mom's oxygen tank so she could come down to dinner at 5 pm. That was a continual hassle. Only one CNA knew how to do it and broke the rules, but she was not always on duty. \n\nThe director and the business managerdid not seem to know what was going on with finances when my mom switched to Medicaid. I had several questions they could not answer...even though they had told us they were the experts!\n\nWhen my mom was in the hospital and then rehab, I texted and called the director to ask about the procedure for move out. I received no response. The business manager emailed and told me to pay for the next month, which I did. (Found out later the director was not happy about that.) When I stopped by my mom's apartment to pick up toiletries, I found a sign taped to the cabinet that said not to leave any garbage or furniture when she moved out. That was the extent of move out instructions. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful experience and highly recommend ","reviewContent":"Everything was pretty well explained but having any and all financial requirements and processes lined out helps eliminate anxiety. Also to know the medical requirements of the resident needed so family can arrange that as soon as possible. \nOverall everyone there worked with us very well and at our pace. It was a wonderful experience.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our experience with Heritage Woods","reviewContent":"Heritage Woods of Yorkville is super clean and the staff is wonderful and cheerful. 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143144

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242 Greenbriar Rd 242 Greenbriar Rd, Yorkville, IL 60560

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2024

<p>Heritage Woods of Yorkville in <a href="/assisted-living/il/yorkville">Yorkville, IL</a> is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.</p>

<p>Heritage Woods of Yorkville in <a href="/assisted-living/il/yorkville">Yorkville, IL</a> is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.</p>

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