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However, there's one lady at the front desk that is always very rude to me and many times I have sent emails to the staff trying to get an update on my mom's condition and they typically never get back to me so the communication piece is not great.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A nice place with some elements needing improvement","reviewContent":" I feel there is a lot of inconsistency, and it's sometimes difficult to get matters addressed. The activities director has done a lovely job of getting my mom to participate and be involved. Getting someone to clean a bathroom can be impossible, and getting someone to fix something broken in a room can be impossible as well. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Heritage Lake Country","reviewContent":"I would say my mom seems very happy there. We picked it because of location and the facility was nice. ","reviewerDisplayName":"Lindsay ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A comfortable and pleasant room","reviewContent":"What we really like about Heritage Lake Country is our loved one's room- it is quite spacious and comfortable. The administration is usually very responsive. It's not easy to contact the different departments by phone. 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1404698
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2975 Village Square Drive, Hartland, WI 53029
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53029
Hartland
WI
null
2024
<p>Welcome to Heritage Lake Country senior living community in Hartland, Wisconsin! This community provides independent living, assisted living, and memory care services to seniors in the quaint town of Hartland, Wisconsin. Staff members work to create safe and welcoming spaces for seniors to lead active lifestyles — where they engage their minds and spirits with a wide variety of activities and services. </p>
<p>Heritage Lake Country is conveniently located near area shopping and restaurants, with easy access to all the natural beauty Hartland has to offer. Residents here can take advantage of the many parks, lakes, and even state forests in the area, filled with fishing, boating, walking, hiking, and biking for seniors of all experience levels. </p>
<h3>Community Amenities and Services</h3>
<p>Heritage Lake Country offers a variety of specialized care services, with community therapists available to provide additional support and services as needed. Residents enjoy meals prepared by the professional chef in the restaurant-style dining room, where nutrition and satisfaction meet. Special meal programs are available for residents who require dietary accommodations.</p>
<p>Residents may enjoy the spacious indoor and outdoor common areas such as the indoor pool, game room, beauty parlor, outdoor patio and fire pit, and cozy fireplace. Scheduled on-site and off-site activities and events are also offered. </p>
<h3>Living Arrangements</h3>
<p>Heritage Lake Country offers studio, one-bedroom, and two-bedroom apartments that are available for long-term and respite stays. All units come equipped with amenities such as wheelchair-accessible showers, bathtubs, WiFi, kitchenettes, ground floor units, private patios, and air conditioning. </p>
<h3>Care Types Offered</h3>
<p>Heritage Lake Country is a <em>community based residential facility (CBRF)</em> and a <em>residential care apartment complex</em>. In the state of Wisconsin, these terms are defined as follows:</p>
<p><strong>Community Based Residential Facility (CBRF)</strong><br>
A facility that provides care, treatment, and other services to five or more unrelated adults who need supportive or protective services or supervision. CBRFs are limited to those who do not require care above intermediate nursing care or more than three hours of nursing care per week. CBRFs are categorized by size, the resident's ability to evacuate, and disability/condition or status.</p>
<p><strong>Residential Care Apartment Complex (RCAC)</strong><br>
A complex that has 5 or more apartment units for residents. The complex provides personal, supportive, and nursing services to residents.</p>
<p><a href="https://www.forwardhealth.wi.gov/WIPortal/Subsystem/public/DQAProviderSearch.aspx" rel="nofollow">Wisconsin Facility Inspection Reports</a></p>
<h3>Related Articles</h3>
<p><a href="https://www.aplaceformom.com/assisted-living">Assisted Living</a><br>
<a href="https://www.aplaceformom.com/alzheimers-care">Memory Care</a><br>
<a href="https://www.aplaceformom.com/independent-living">Independent Living</a></p>
<p>Welcome to Heritage Lake Country senior living community in Hartland, Wisconsin! This community provides independent living, assisted living, and memory care services to seniors in the quaint town of Hartland, Wisconsin. Staff members work to create safe and welcoming spaces for seniors to lead active lifestyles — where they engage their minds and spirits with a wide variety of activities and services. </p>
<p>Heritage Lake Country is conveniently located near area shopping and restaurants, with easy access to all the natural beauty Hartland has to offer. Residents here can take advantage of the many parks, lakes, and even state forests in the area, filled with fishing, boating, walking, hiking, and biking for seniors of all experience levels. </p>
<h3>Community Amenities and Services</h3>
<p>Heritage Lake Country offers a variety of specialized care services, with community therapists available to provide additional support and services as needed. Residents enjoy meals prepared by the professional chef in the restaurant-style dining room, where nutrition and satisfaction meet. Special meal programs are available for residents who require dietary accommodations.</p>
<p>Residents may enjoy the spacious indoor and outdoor common areas such as the indoor pool, game room, beauty parlor, outdoor patio and fire pit, and cozy fireplace. Scheduled on-site and off-site...</p>
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