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Heights Crossing

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35 Christy Pl, Brockton, MA 02301

For more information about senior living options:
(866) 374-4058
6.0
Review score
16 reviews
Add review
6.0
Review score
16 reviews
5 star
62%
4 star
19%
3 star
13%
2 star
0%
1 star
6%
See all reviews
7.3
Review score
308 reviews
19 facilities
Heights Crossing
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Heights Crossing community exterior
2121 Photos available
Heights Crossing in google map
street view of Heights Crossing

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Laureen B
-
Child of resident/client
5.0
Heights crossing
The transition of my Mom from her home to the Heights Crossing Memory Care Unit has been wonderful. The entire staff has been compassionate and caring working with our family during this difficult time. The services offered have helped my Mom to adjust and she has a whole new group of frie...
Read more

About the facility
Heights Crossing

Heights Crossing in Brockton, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Is this your business? Claim your A Place for Mom listing

Amenities
at Heights Crossing

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Gluten-free
  • Meals Provided
  • International Cuisine
  • No Sugar
  • Vegetarian
  • Vegan
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed

Common areas

  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Indoor Atrium

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Jacuzzi

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • Portuguese
  • English

Activities

  • Trivia Games
  • Birthday Parties
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Day Trips and Outings
  • Art Classes
  • Intergenerational Programs
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Tai Chi
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Activities Off-site
  • Visiting Rabbi
  • Holiday Parties
  • Activities On-site
  • Catholic Services
  • Devotional Activities Offsite
  • Cooking Classes
  • Yoga / Chair Yoga
  • BBQs or Picnics
  • Gardening Club
  • Jewish Services
  • Happy Hour
  • Stretching Classes

Compare

Heights Crossing community exterior
Heights Crossing

35 Christy Pl, Brockton, MA 02301

Brookmeadow at Blue Hills
Brookmeadow at Blue Hills

2121 Central St, Stoughton, MA 02072

Grove Manor Estates community exterior
Grove Manor Estates

160 Grove St, Braintree, MA 02184

Benchmark at Hanover outdoor common area
Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

6.0
Review score
16 reviews
6.0
Review score
16 reviews
5 star
62%
4 star
19%
3 star
13%
2 star
0%
1 star
6%
9.9
Review score
32 reviews
9.9
Review score
32 reviews
5 star
81%
4 star
16%
3 star
0%
2 star
3%
1 star
0%
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
78%
4 star
18%
3 star
4%
2 star
0%
1 star
0%
9.3
Review score
8 reviews
9.3
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Heights Crossing

6Review score16 reviews
6.0
Review score
16 reviews
5 star
62%
4 star
19%
3 star
13%
2 star
0%
1 star
6%
Senior Living Residences, LLC
7.3
Review score308 reviews19 communities
Write a review
A Place for Mom has scored Heights Crossing with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heights Crossing has 16 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.3
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored Heights Crossing with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Heights Crossing has 16 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Mary Kelley - Family/friend
Memory Care
February 8, 2025
1.0
Memory Care Review
The assisted living piece of the Heights Crossing is wonderful. The staff are caring and personable. My Mother lived there for approximately 6 years and the experience was truly wonderful. My very negative review is based on my Mother's recent stay in the Memory Care area. We were promised services that were not provided - such as frequent urine testing for UTIs. The food is very bad. Some of the staff are petty and uncaring. My mother's wallet was compromised while living there - one of her credit cards was fraudulently used. The elders sit in straight back chairs like prisoners for up to 12 hours per day. They do not keep the seniors safe. I do not recommend the Heights Crossing for Memory Care. Stay away!
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Heights Crossing
March 7, 2025
Mary, we want to begin by expressing how grateful we are that you chose Heights Crossing for your mother's care. It has been wonderful having her as part of the Heights family for the past few years and seeing her thrive here. We're honored that you recognize our incredible associates and all the compassionate care they provide for our residents. Please know that we all loved having your Mom at Heights, and she was such a cherished member of the Heights Crossing community. We are sorry that your experience in our Compass Neighborhood didn't meet your expectations. Our model is based on engaging residents in regular activities to prevent social isolation and treat the symptoms of Alzheimer's disease and related dementias. However, this program-based approach doesn't suit everyone. In our Compass Neighborhood and across our community, we believe in promoting resident quality of life above all and providing a warm, compassionate environment that gives seniors the independence and dignity they deserve. Our residents are at the heart of our community, and they are the reason we do what we do. We have been so fortunate to care for your Mom, and remain committed to making Heights Crossing a special place to call home. - The Heights Crossing Team
Laureen B - Family/friend
Memory Care
September 12, 2024
5.0
Heights crossing
The transition of my Mom from her home to the Heights Crossing Memory Care Unit has been wonderful. The entire staff has been compassionate and caring working with our family during this difficult time. The services offered have helped my Mom to adjust and she has a whole new group of friends. Everything she needs is there from a hairdresser to a podiatrist. My Mom loves to entertain and she is able to assist the staff helping to set tables for dinner and folding the linen napkins. She is safe and cared for by a fantastic staff.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heights Crossing
January 15, 2025
We're so glad to hear that your Mom enjoys all Heights Crossing has to offer. She is certainly a valuable member of the Heights family and brought so much joy to our community! Thank you so much for recognizing our unique programming and deeply caring staff--- we will continue to work tirelessly to provide the best possible care.
WA - Family/friend
Assisted Living
July 16, 2024
3.0
Verified Review
Review for Heights Crossing
My parents were only there for three and a half months from September to December 2022. They spent one day in regular Assisted Living then were moved to memory care where they spent the remainder of their time. The regular Assisted Living part was beautiful had nice activities and a beautiful dining room and good food. If I'm rating the memory care section separately, it was not a good experience for my parents or myself. Having moved them to Memory Care unit elsewhere, it has been very different. From my experience I would not recommend this memory care unit and would give it a 3. It wasn't horrible neither was it good. It was crowded and residents rooms always have to be locked.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Response from Heights Crossing
January 15, 2025
Thank you for taking the time to write us a review, and we appreciate that you highlighted everything that makes Heights Crossing so special. We take pride in our enriching, engaging programming and top-notch dining. We do want to say that we understand how overwhelming the transition to our Compass Memory Support Neighborhood can be, and it's unfortunate that your loved ones had this experience. We want to address the "locked doors" situation: please know that residents have the right to come and go from their apartment and move around the community and/or the secure Memory Support Neighborhood as they choose. Not permitting residents to leave their apartments, not having access to their apartment, or limiting where the resident can go in the community or within the Memory Support Neighborhood would be perceived as “restraining” the resident, which is against Resident Rights. It is our top priority to keep residents safe while preserving their rights.
Anonymous - Family/friend
Assisted Living
September 13, 2022
4.0
Verified Review
Awesome Environment
The food looks good. They keep my loved one, pretty busy with activites. It is a very clean, welcoming, nice, and friendly community. The staff is great. Overall, it's a nice facility.
Cleanliness
4
Friendliness
5
Care Services
4.5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Heights Crossing
January 15, 2025
Thank you so much for your wonderful review! We're grateful that you highlighted our hardworking associates, and we're so glad you chose us for your loved one's care.
Anonymous - Toured community
Assisted Living
July 18, 2022
5.0
Verified Review
For those needing assistance, this is a great place to be
They have healthy food. They have had plenty of activities, but my loved ones don't participate. One thing is, we should have started looking or a community/facility way before a crisis occurred. It's a family atmosphere. The staff and longevity of the staff, has made it great. Overall, the staff is very kind.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Heights Crossing
January 15, 2025
We're so grateful for your kind review. Our warm and welcoming environment, staff, and residents are what makes Heights Crossing special!
Anonymous - Family/friend
Assisted Living
June 29, 2022
5.0
Verified Review
You Can't Go Wrong
I love it here. The food is great and the wait staff have been superior to work with. The community is wonderful. I would highly recommend Heights Crossing to others for their loved ones. The communication with the staff is great, and the staff immediately address any concerns with the family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Heights Crossing
January 15, 2025
Thank you for recognizing our incredible dining staff and the rest of our team! It brings us so much joy to serve brain healthy meals in our community. We're honored that you chose Heights Crossing for your loved one.
Anonymous - Toured community
Assisted Living
February 22, 2022
3.0
Verified Review
tour of Heights Crossing
we toured this community and really liked the staff we met. they had a lot of residents and a lot of activities going on. with so much going on - we were unsure if my loved one would feel comfortable with the amount of recreation.
Response from Heights Crossing
January 15, 2025
Thank you for taking the time to tour our community! For anyone considering Heights Crossing, we want to say that resident choice is at the heart of what we do. Residents can always choose whether or not to participate in our programming-- they may want to have a relaxing day of reading or chatting with friends! We always encourage residents' independence and autonomy here at Heights.
P D - Family/friend
Assisted Living
January 28, 2022
5.0
Verified Review
This is the Place to Live if You Are a Senior Citizen if You Need Some Help
I would highly recommend the community to others. The food is very good, and there is no reason to be bored. The staff is extremely kind and will cook anything the resident wants. This is one of the thing that the residents looks forward to.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heights Crossing
January 15, 2025
We're grateful for your kind words, and thank you for highlighting our incredible associates!
anonymous - Family/friend
Assisted Living
June 30, 2021
5.0
Verified Review
Caring attentive staff
We chose Heights Crossing mostly because of the location of the facility, it was close to our work place so we could visit often. The room sizes at the facility were large and spacious. They had plenty of activities for residents to participate in. I thought the staff members were incredibly attentive and I would highly recommend to others looking. One thing that is written in the contract that I would point out is that they do charge you for last months rent, my loved one passed away and we did not get that money back.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
April 30, 2021
5.0
Very nice. Looking forward to having my parents visit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heights Crossing
August 20, 2021
Thank you so much for leaving this review, and we are glad you had a great experience touring our community! We are happy to meet with any family looking for a more support living environment for their loved ones, even if you are just starting out in the process.
Anonymous - Family/friend
Memory Care
November 11, 2020
5.0
Verified Review
A family atmosphere with great food, and an environment to help your love one get healthy
What stood out to us at first was that it felt like a family environment, the staff is incredibly friendly. The community itself looks very nice, it does not look institutional. Our loved one really loves the food. The rooms are renovated and modern as well as private. They have all the necessary amenities.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Response from Heights Crossing
January 15, 2025
You have called out exactly what makes our community so special-- the friendly, heartwarming environment! Thank you for choosing Heights Crossing for your loved one.
Anonymous - Resident/client
Memory Care
October 2, 2019
4.0
Verified Review
Review of Heights Crossing
Very good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Selma Kline - Resident/client
Memory Care
October 2, 2019
5.0
Verified Review
Review of Heights Crossing
This is a great place to live! Everyone is very helpful and friendly. I would give my personal living space a top rating and would recommend it to everyone!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
October 2, 2019
5.0
Verified Review
Review of Heights Crossing
My dad is a resident. The facility is top shelf. People (employees) are very nice, professional. Fortunate that we chose Heights for my dad.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Resident/client
Memory Care
October 2, 2019
4.0
Verified Review
Review of Heights Crossing
People are very nice. Waiters are great. Food is good. Aides are very helpful.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Joan B. Shure - Toured community
Memory Care
October 2, 2019
5.0
Verified Review
Review of Heights Crossing
Rabbi [Name removed] at H.C. for over 20 years and spoke to my attorney [name removed] and elder law attorney. Both the Rabbi and staff at Hawthorne took me here. I had 4 interviews with the assistant directory [name removed] they had certain standards you have to have. I told Kathy that I was legally blind. She said 'we will assist you when you ask for it." 3 meals a day with choices, great activities, clean apartment once a week. " [Name removed] is wonderful and his staff members are great. We always have wonderful programs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-16 out of 16 reviews

Neighborhoods
around Heights Crossing

See what the neighborhood has to offer and what’s nearby:
Heights Crossing in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Heights Crossing

Heights Crossing offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heights Crossing 6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (508) 580-4300 to reach a resident at Heights Crossing.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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