Heartlands Senior Living Village at Ellicott City

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Heartlands Senior Living Village at Ellicott City

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My research was a crash course; this event happened quickly. [name removed], sales rep, was a sweet heart. She was very helpful with no salesperson pressure, just honest informative facts about the community. [name removed], the head nurse, shared her knowledge and experience making mom's transition as comfortable as possible and set me at ease. Her staff was responsive, timely and kind. I chose the smaller room which surprisingly was plenty large enough. Meals were prompt with average taste. Food sufficed just don't expect 5-star meals. The community and building were comfortably aged and everyone was friendly. The building and facilities were recently remodeled bringing it up to date. Cleanliness only faltered in the room's HVAC system. The unit was packed with dust. After I became sick the unit was thoroughly cleaned. That was the only negative experience. However, the maintenance crew's response was exceptional. Overall, the price was more affordable than most assisted living. It projected the feel of an ole neighborhood, perfect location, nice grounds; it just belonged to the setting, community and residence. I would recommend Heartlands.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Heartlands=Home","reviewContent":"I’ve been very happy with my experience here. Like many older properties, there are some structural and maintenance challenges, and unfortunately, we haven’t been able to use the pool for about a year. The pool situation has definitely been disappointing, especially because the ventilation equipment is very old and replacement parts are difficult to find.\n\nThat said, the staff and atmosphere make this place feel like home. I truly feel valued, seen, heard, and cared about. Everyone knows me by name, and the staff are wonderful.\n\nI live in the smallest cottage, the “studio,” and I’m pleasantly surprised by how roomy it is. I also have a bonus glassed-in back porch with an ample storage closet, which is perfect for storing seasonal items. I chose not to install a screen or divider between my bedroom and living room, and that arrangement works very well for me.\n\nThe individually controlled heating and air conditioning work very well in every season. The bathroom is another highlight, especially the huge walk-in shower and the many safety bars throughout the bathroom. Everything feels thoughtfully designed with safety in mind. I even use a shower chair for added peace of mind.\n\nI also love having my own washer and dryer. In my unit, they are located right outside the bathroom, which makes laundry incredibly convenient. There is plenty of closet space as well.\n\nThe kitchen works well for my needs. I rarely cook, and I’ll admit that when it comes to washing dishes, I’m lazy and spoiled! I purchased a small countertop dishwasher, which takes up quite a bit of counter space, but it’s worth it to me. I also have a small countertop microwave. My only real wish for the unit would be more ceiling lighting—I prefer that to having lots of lamps throughout the space.\n\nOne of my favorite things about living here is how active and social life can be. I stay so busy that I’ve joked with my kids that I may have to go back to work just to relax! I serve on two committees, including hospitality and activities, and I’ve learned to play Mah Jong and joined a group of players. There are also wonderful performers who come for a couple of hours each month, and the social hours are always a lot of fun.\n\nI usually choose a soda rather than alcohol, but I love relaxing, laughing with friends, and welcoming new residents. I’ve found it easy to make friends here, and there are many opportunities to get involved and meet people.\n\nOverall, while the pool issue has been frustrating, I really appreciate my home, the wonderful staff, and the sense of community. I feel cared for and connected here, and that means a great deal to me.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Friendly Community. I would highly recommend!!","reviewContent":"I live in a one bedroom with den independent cottage. Great space for me. Cleaning service weekly which are included in my rent. Restaurant style dining, with several options and daily specials. I really like the variety of the food. Staff overall are very nice.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"HeartLands Senior Living","reviewContent":"The staff interactions have all been positive. Everyone is super friendly and helpful and seem genuinely glad to have my mom there. The negatives would just be that the facility is obviously old and a bit run down. They're renovating now though so that'll likely help. Another negative is that my mom's apartment was very dirty on move in day and required maintenance had not been completed. Some of it still hasn't and she has been there a month. Her front door jamb is literally made of duct tape. All in all, though, we are happy. The activities and provided meals and services are all great.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommended","reviewContent":"The follow through was commendable. My brother had a very positive experience at Heartlands.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Amazing staff and outside services.","reviewContent":"Staff is amazing. Very helpful but food and waitstaff just so-so. Physical and occupational therapy is wonderful!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Heartlands Senior Living Center","reviewContent":"It was the best non CCRC that I saw in the last year - because of price , sq. ft. , 5 closets includes a WIC , amenities were great including 2 meals a day , nice location on 49 acres. I would def recommend to others. Indoor pool and fitness center and a chapel on site","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for HeartLands Senior Living at Ellicott City","reviewContent":"The staff members are quite patient and courteous. That makes it a good experience. I do a lot of the classes and activities. I truly do get my need for socialization met well. I found the studio to be just right for me. I much prefer the cottages because I do my clothing in my own w/d and send my heavy towels and weekly linens to the laundry here. I love the quiet! None over me! Lots more walking but I need that to stay healthy.","reviewerDisplayName":"JH","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for HeartLands Senior Living at Ellicott City","reviewContent":"I give it a 5. What stood out was the friendliness of the staff, the activities, and the amenities. My father has been there for almost a year now and he loves it. I would most definitely recommend this place to other people.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My experience.","reviewContent":"What I like the most about the community is the friendliness and the food. 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3004 N Ridge Rd, Ellicott City, MD 21043

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Welcome to HeartLands, a Five Star Senior Living community and Howard County's premier rental retirement community. We are the only community in the county that offers cottages and apartments. Located on 48 picturesque acres near historic Ellicott City, we are close to antique and specialty shops, restaurants, museums, the symphony, the theater, sporting events, the harbor, rolling hills and even the countryside. We are also conveniently accessible to Washington D.C. and Baltimore. HeartLands at Ellicott City offers 24-hour nurses and staff on site, respectful caregivers, Independent Living, Assisted Living with additional levels of care, group social events and much more. Not only are we pet friendly, but also we offer many lifestyle conveniences, including individual climate control, step-in showers, housekeeping and linen service, full-time maintenance, laundry facilities, controlled access and cable hookup. You will also find residents' gardens, walking trails, a library, recreation areas, indoor swimming pool with spa and outdoor patios and gardens. Scheduled transportation within a ten-mile radius is available at no extra charge. Our secure and manageable environment welcomes your family and friends anytime! At HeartLands at Ellicott City, a hassle-free life is what we are all about!

Welcome to HeartLands, a Five Star Senior Living community and Howard County's premier rental retirement community. We are the only community in the county that offers cottages and apartments. Located on 48 picturesque acres near historic Ellicott City, we are close to antique and specialty shops, restaurants, museums, the symphony, the theater, sporting events, the harbor, rolling hills and even the countryside. We are also conveniently accessible to Washington D.C. and Baltimore. HeartLands at Ellicott City offers 24-hour nurses and staff on site, respectful caregivers, Independent Living, Assisted Living with additional levels of care, group social events and much more. Not only are we pet friendly, but also we offer many lifestyle conveniences, including individual climate control, step-in showers, housekeeping and linen service, full-time maintenance, laundry facilities, controlled access and cable hookup. You will also find residents' gardens, walking trails, a library, recreation areas, indoor swimming pool with spa and outdoor patios and gardens. Scheduled transportation within a ten-mile radius is available at no extra charge. Our secure and manageable environment welcomes your family and friends anytime! At HeartLands at Ellicott City, a hassle-free life is what we are all about!

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