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HarborChase of Germantown

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6300 Briarcrest Ave, Germantown, TN 38120

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(866) 374-4058
9.8
Review score
46 reviews
Add review
9.8
Review score
46 reviews
5 star
80%
4 star
11%
3 star
7%
2 star
0%
1 star
2%
See all reviews
8.6
Review score
1107 reviews
28 facilities
HarborChase of Germantown
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HarborChase of Germantown community exterior
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Bill and Jean
-
Resident/client
5.0
We love this place
We have been here since January 2026. We foind out that we had to go to assisted living and this was a highly recommended place and we are so glad that we came here.

About the facility
HarborChase of Germantown

Enjoy unique, personalized care and big-city amenities at HarborChase of Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe. The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.

This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day ever.

State Classification

HarborChase...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for HarborChase of Germantown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at HarborChase of Germantown

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HarborChase of Germantown community exterior
HarborChase of Germantown

6300 Briarcrest Ave, Germantown, TN 38120

Brookdale Germantown
Brookdale Germantown

7701 Poplar Avenue, Germantown, TN 38138

Great Southern Senior Living
Great Southern Senior Living

1869 Pisgah Rd, Cordova, TN 38016

Germantown Plantation
Germantown Plantation

9293 Poplar, Germantown, TN 38138

9.8
Review score
46 reviews
9.8
Review score
46 reviews
5 star
80%
4 star
11%
3 star
7%
2 star
0%
1 star
2%
9.8
Review score
64 reviews
9.8
Review score
64 reviews
5 star
40%
4 star
38%
3 star
11%
2 star
5%
1 star
6%
9.8
Review score
21 reviews
9.8
Review score
21 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
39 reviews
9.2
Review score
39 reviews
5 star
59%
4 star
23%
3 star
15%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Amenities
at HarborChase of Germantown

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Reviews

for HarborChase of Germantown

9.8Review score46 reviews
9.8
Review score
46 reviews
5 star
80%
4 star
11%
3 star
7%
2 star
0%
1 star
2%
Write a review
A Place for Mom has scored HarborChase of Germantown with 9.8 out of 10 using our proprietary review score based on 38 reviews in the last 2 years. Over all time, HarborChase of Germantown has 46 reviews with an average "overall experience" of 4.7 out of 5.
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.9
Care Services
4.8
Staff
4.9
Meals & Dining
4.6
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored HarborChase of Germantown with 9.8 out of 10 using our proprietary review score based on 38 reviews in the last 2 years. Over all time, HarborChase of Germantown has 46 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Logo for Harbor Retirement Associates LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Assisted Living
May 22, 2026
3.0
Verified Review
Review for StoryPoint Germantown
It is a nice facility but I have had a struggle to get simple things like internet, or a door fixed by the supervisor of the care givers or the maintenance person. I constantly have to go to the director who is outstanding
Bill and Jean - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
We love this place
We have been here since January 2026. We foind out that we had to go to assisted living and this was a highly recommended place and we are so glad that we came here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Myra - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
Happy to be at Storypoint
Glad to be here. Many choices in food menu. I like the food. It's just my forever home. When I came here I said this is home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Kate - Family/friend
Assisted Living
May 15, 2026
5.0
Verified Review
Seamless Transition
The move to Storypoint Germantown was an easy transition for my mom who moved from out of state. She immediately made friends and connected with all activities. She is so happy which makes me very happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Pat - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
Moving is difficult, but moving to Storypoint Germantown is the best move.
Anyone needing to find a senior living facility is doing their family a big injustice if not visiting Storypoint Germantown before making a final decision. My wife had been in the hospital several times and was eventually told that she needed a skilled nursing facility. Our daughters visited several facilities before telling us they have found a perfect place for us and we should see it. We were impressed immediately. Not only was the outside very stately, but the interior design just made us stop and admire. After being here several years I can honestly say I cant imagine a staff more friendly, courteous and caring. Multiple activities including movies, live entertainement, outside functions, like picnics, garden visits, theaters, nice restaurants, and seeing famous locations around memphis always gives us something to look forward to. We were especially pleased to see a daily devotional and weekly catholic communion service were offered. Several of our friends have moved here giving us even greater pleasure. My wife died over a year ago and I am so glad we were able to be in a place where we could enjoy our final years. My family and I can certainly say, we made a smart decision. I highly recommend Sotrypoint Germantown.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
Resident [Name Removed]
To be honest, I have absoolutely no complaints. Wish I could help in some small way, like ne writing pens. But I think the people are all great. Activities are important to me. No computer no. Have not lived here long yet! But certainly pleased thus far. Thanks.
Cleanliness
5
Friendliness
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
StoryPoint Germantown
Glad To be here
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Richard - Resident/client
Assisted Living
May 15, 2026
5.0
Verified Review
{Name Removed} is always available
[Name Removed] does his job reliably. Capable of doing whatever is asked of him in a timely manner with a smile.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Marilyn S - Resident/client
Assisted Living
May 11, 2026
5.0
Happy camper
Let me put it this way: I feel I have made a good choice when I made the decision to live here at Story Point. The staff, surroundings, and residents have made it a desirable home.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from HarborChase of Germantown
May 20, 2026
Hello Marilyn, We're truly grateful you chose to make our community your home and that the staff, welcoming surroundings, and fellow residents have helped create such a positive experience for you. It means so much to know you feel confident in your decision to live here. We sincerely appreciate your kind words and are thankful to have you as part of our community!
M Wittmann - Family/friend
Assisted Living
February 27, 2026
5.0
Could Not Ask for a Better Place for Mom
We have been so pleased with all the amenities and staff at StoryPoint Germantown. My mom (82, early dementia) is enjoying the many activities and friendship there. The staff is always keeping me informed of the happenings and always willing to help Mom with little issues, like her phone or tv. This has been the perfect balance of independence in her apartment, and additional eyes on her without the need to have sitters. We highly recommend, especially if your loved one is living alone and would enjoy the company of others. It is more like a cruise ship on land than an assisted living! Don't miss sharing the live entertainment every Friday afternoon with your loved one. [name removed] brings in engaging and entertaining local talent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
March 2, 2026
Hello M, It’s wonderful to hear how much your mom is enjoying her time with us! The engaging activities and the sense of community really do create a vibrant atmosphere. We're glad to know that the balance of independence and support has been beneficial for her. Thank you for recommending us, and we hope you both continue to enjoy the live entertainment every Friday!
Dianne A - Family/friend
Memory Care
February 26, 2026
5.0
Feels like Home
My husband is a resident in Memory Care. I was very scared when we came to this decision to move him here. The first time I walked through the front door on my initial visit, I was amazed by the facility and the employees here. Everyone is so friendly and welcoming and that made me feel like we had found the right place. It’s beautiful and immediately I felt he would be safe here. There’s an open door policy to come and visit your loved ones whenever you want. I appreciate being called by my first name when I visit. Some of the employees go out of their way to make you feel like family. There are so many activities for the residents to participate in and I have on occasion, joined in. I look forward to sharing these times with my sweet husband . The administration, nurses, care partners, therapist for PT& OT, activity directors, restaurant staff and housekeeping staff and many more make this place a very desirable home for my loved one. Words do not do it justice!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
February 27, 2026
Hello Dianne, Thank you for taking the time to share your heartfelt experience. We're so glad to hear that you felt welcomed and safe from your very first visit. It’s wonderful to know that our open-door policy and the personal connections made during your visits have made a positive impact on you and your husband. We're proud of the variety of activities available and love that you've been able to join in the fun with him. Your appreciation for our community truly means a lot to us. Thank you again for your kind words!
Anne E Kirkpatrick - Family/friend
Assisted Living
November 25, 2025
5.0
My Father just moved in.
My father moved in about 6 months ago and is thriving here! Like many seniors he didn't particularly want to come but from the point of the initial tour to the moving in process to now being a resident, Story Pont has been amazing. Their staff is incredible and Dad has really enjoyed it. As a daughter who lives out of town, Story Point has given me comfort knowing he is well, cared for, and safe. And all the residents have been a joy. He has companionship. I can't say enough good things about Story Point. All credit goes to my Lord who directed me here!! A grateful daughter!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
December 1, 2025
Hello Anne, We’re so glad to hear that your father is thriving in our community! It’s wonderful to know that the entire experience, from the initial tour to his settling in, has been positive. We appreciate you highlighting the joy of companionship he’s found here. Thank you for trusting us with his care; it means a lot to our team. Your gratitude shines through, and we’re here to support both you and your father.
P J - Resident/client
Assisted Living
November 19, 2025
4.0
Home
I love the whole concept and the staff and the residents here They are friendly. I enjoy the outing on Thursday’s with the other resident The living enrichments Director takes his time and makes sure we exercise and enjoy our time each day . They’re no other place I would rather be. My husband comes to visit at least 4 times a week and he is welcome each time he comes he also comes on the outing with us. The food is good as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
November 20, 2025
Hello P J, It’s wonderful to hear that you appreciate the community vibe and enjoy the outings on Thursdays! We're glad to know that our Living Enrichment Director is making a positive impact on your daily activities. It's great that your husband can join you and feel welcomed too. Thank you for sharing your thoughts!
Anonymous - Family/friend
Assisted Living
November 14, 2025
3.0
Verified Review
Probably typical
Staff and administration is great when you are looking at the place to see if it is a good fit. The more assistance my mother needed. even as she was still appropriate for assisted living, the harder it was to get my calls answered
Response from HarborChase of Germantown
November 18, 2025
Hello, Thank you for your feedback. We appreciate your feedback about our community and the support provided during your initial visit. We understand the importance of timely communication, especially when it comes to your mother's needs. Your experience is valuable to us, and we aim to improve in this area. We would like to connect with you directly to learn more, but we cannot identify you based on your anonymous review. Please connect directly with our Executive Director so that we can provide a resolution where we can. Thank you for bringing this to our attention!
Daughter of resident - Family/friend
Memory Care
November 7, 2025
5.0
Verified Review
Review for StoryPoint Germantown
Excellent experience. Everyone at Story point works hard to make clients and their families feel welcome and at ease. Food & environment are top notch!!
Response from HarborChase of Germantown
November 14, 2025
Hello, We’re so glad to hear that you had an excellent experience! It’s wonderful to know that our team has created a welcoming atmosphere for both clients and their families. We take pride in our food and environment, and your kind words truly affirm our efforts. Thank you for taking the time to share your thoughts!
Anonymous - Family/friend
Memory Care
November 6, 2025
4.0
Verified Review
Review for StoryPoint Germantown
The building is very nice. The rooms and bathrooms are nice and big The activities and entertainment is very good. The food is not quite what was expected. The staff in memory care are ok on a good day. Otherwise, they don't really care whether they do their job correctly or not. I understand how hard it is to care for someone with dementia, but these care givers act like they are not trained for such a position. Just from talking to some of the residents in the assisted living part of the facility, they love it. Some of the memory care staff lack training and empathy for these type residents.
Response from HarborChase of Germantown
November 14, 2025
Hello, Thank you for sharing your insights about your experience with us. We're glad to hear that you appreciate the spacious rooms and the variety of activities we offer. It’s also wonderful to know that residents in Assisted Living are enjoying their time in our community! We value your feedback regarding the Memory Care team and are committed to ensuring that everyone feels supported and cared for. We would welcome the opportunity to connect with you directly to learn more and implement resolutions wherever possible. Your perspective is very important to us, and we appreciate your engagement. Please call our community and ask to speak with our Executive Director. Thank you!
Anonymous - Family/friend
Assisted Living
July 15, 2025
5.0
Verified Review
Caring facility
They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others
Response from HarborChase of Germantown
July 17, 2025
Hello, It's wonderful to hear that your stepdad is so happy in our community. We take pride in maintaining a clean environment and providing compassionate care. Thank you for recommending us to others!
Anonymous - Family/friend
Memory Care
July 15, 2025
4.0
Verified Review
StoryPoint Germantown
Staff is friendly and listens to needs. Doesn't just say they will make adjustments, they have on most concerns. Yes, I would recommend this community to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
3
Response from HarborChase of Germantown
July 16, 2025
Hello, Thank you for highlighting the attentiveness of our team! It’s great to hear that your needs have been met and that you feel comfortable recommending our community to others. We truly appreciate your feedback. Have a great day!
Sara O - Family/friend
Memory Care
June 15, 2025
5.0
Staff/ways things are treated-policies/surroundings
So many of the staff at Storypoint are vested in the residents with their hearts. The activities director brightens everyone’s day & he connects with each person. The policies relating to connection that they have in place in memory care are important. All of the staff are trained in working with dementia. The surroundings are warm and comfortable. We love the outdoor courtyards. I have been grateful for the care they have provided and how personally they relate with my husband. There are a lot of years of experience in the staff there. The food is varied and delicious.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
June 20, 2025
Hello Sara, Thank you for highlighting the heartfelt connections our team builds with residents. It’s wonderful to hear how our activities director brings joy to everyone and that our memory care policies resonate with you. We're glad you appreciate our warm surroundings and outdoor courtyards, as well as the dedication our community shows in providing personalized care. Your kind words about the food are much appreciated!
Keri G - Family/friend
Assisted Living
June 12, 2025
5.0
So pleased
Moving our mother was one of the toughest decisions jobs we had to make. My mother recently moved into her new assisted living community at StoryPoint (Gtown) and the experience has been truly exceptional. From the moment we toured the facility with [name removed] and [name removed], the staff’s warmth and attentiveness made us feel welcomed and confident in our decision including meeting [name removed] and [name removed] who both excel in their jobs. The accommodations are beautiful—spacious, clean, and thoughtfully designed for comfort and safety. The care team is outstanding, ([names removed] and numerous others) providing personalized support with genuine compassion, ensuring my mother feels valued and at home. Daily activities, delicious meals (the team in the dining room from the chef to the servers feel like family) and a vibrant community atmosphere keep her engaged and happy. Shoutout to [name removed] who makes everyone feel loved/valued. I am beyond grateful for the peace of mind knowing she’s in such caring hands.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from HarborChase of Germantown
June 20, 2025
Hello Keri, Thank you for taking the time to share your experience with us! We’re so glad to hear that your mother has found a home here and that our team made such a positive impression during your visit. It’s wonderful to know that the accommodations and vibrant community atmosphere have contributed to her feeling valued and happy. We appreciate your shoutout to our care team and the dining crew; they truly do treat everyone like family. Your kind words mean a lot to us, and we’re grateful to have your mother in our community.
Viewing 1-20 out of 46 reviews

Neighborhoods
around HarborChase of Germantown

See what the neighborhood has to offer and what’s nearby:
HarborChase of Germantown in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about HarborChase of Germantown

HarborChase of Germantown offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored HarborChase of Germantown 9.8 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (901) 250-5931 to reach a resident at HarborChase of Germantown.
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6%
Studio, 1bd
Located right outside of Germantown, our community offers you a whole new world of friendship, gracious living, comfort and convenience in an ultimate location. Put them together and you have the perfect combination for an independent, rewarding and fulfilling retirement. We invite you to call...
Photo of Trustwell at Shelby Gardens Place

Trustwell at Shelby Gardens Place

1535 Appling Care Lane, Cordova, TN, 38016
Starting at $X,XXX+ monthly
9.7
Review score
166 reviews
9.7
Review score
166 reviews
5 star
65%
4 star
19%
3 star
6%
2 star
4%
1 star
6%
Studio, 1bd, Semi-Private
At Shelby Gardens Place, a pet friendly senior living community, we provide our residents thoughtful, compassionate assistance with their daily routine, while respecting their independence. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is...
Photo of Foxbridge Assisted Living and Memory Care

Foxbridge Assisted Living and Memory Care

2180 Mangum Rd, Memphis, TN, 38134
Starting at $X,XXX+ monthly
9.1
Review score
105 reviews
9.1
Review score
105 reviews
5 star
44%
4 star
29%
3 star
18%
2 star
6%
1 star
3%
1bd, Semi-Private, Studio
Located in the middle of Shelby County is Foxbridge Assisted Living and Memory Care community, a unique, quiet, gated, eight-acre campus featuring five residential cottages with twenty-four apartments each. Walking paths, gardens, pond, ducks and ducklings, geese and goslings, many kinds of birds...
Photo of Legacy Assisted Living and Memory Care at Lenox
5 star
29%
4 star
42%
3 star
16%
2 star
0%
1 star
13%
Studio, Semi-Private
Located in the heart of bustling Memphis, Shelby County, Tennessee, Legacy Assisted Living & Memory Care at Lenox Park is conveniently located to you and your family. We are easy to access and provide ample parking. Our central location makes it possible for active seniors to remain engaged...
Photo of Kirby Pines/Fireside Villa/Providence Place

Kirby Pines/Fireside Villa/Providence Place

3535 Kirby Road, Memphis, TN, 38115
Starting at $X,XXX+ monthly
5 star
14%
4 star
36%
3 star
0%
2 star
7%
1 star
43%
Studio, 1bd, 2bd, Semi-Private
Kirby Pines Retirement Community is an award winning 50-acre life care retirement community located in Memphis, Tennessee. With the incomparable lifestyle and comprehensive life care offered, we offer you a beautiful home, whether it is an Independent Apartment or Garden Home, an Assisted Living...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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