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Anonymous
-
Family/friend
4.5
They Are Very Great
The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical therapist has asked. They are ready to help and leave the home after they are done. It is nice to have a piece of mind when my mom is getting high quality care.
About the facility Guardian Angel Senior Services, Inc - North Billerica
Guardian Angel Senior Services was founded in September of 2003 based on a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We embrace being a family based company that provides an attentive yet subtle style of care.
Our Vision is to be the Home Care Agency of choice in the Communities that we serve. We aim to achieve this by re-defining industry standards. We only hire caregivers who possess a natural passion for this field. We excel at creating the right match between Caregivers and Clients. Our caregivers have the most thorough background screening and are bonded, licensed, and insured.
We work clients and families to create a plan that will meet all needs. We believe in consistency of care, therefore, we keep the number of caregivers to a minimum. We provide 1-24 hours a day of companionship, assistance with personal care, homemaking, and/or nursing, and Live-In Services.
Guardian Angel Senior Services employs a supportive twenty-four hour management team that is available to our employees, client and client family members for any questions and/or concerns.
We are accredited with both the Home Care...
Our Vision is to be the Home Care Agency of choice in the Communities that we serve. We aim to achieve this by re-defining industry standards. We only hire caregivers who possess a natural passion for this field. We excel at creating the right match between Caregivers and Clients. Our caregivers have the most thorough background screening and are bonded, licensed, and insured.
We work clients and families to create a plan that will meet all needs. We believe in consistency of care, therefore, we keep the number of caregivers to a minimum. We provide 1-24 hours a day of companionship, assistance with personal care, homemaking, and/or nursing, and Live-In Services.
Guardian Angel Senior Services employs a supportive twenty-four hour management team that is available to our employees, client and client family members for any questions and/or concerns.
We are accredited with both the Home Care...
Read more
Senior living options offered
Home Care
Pricing for Guardian Angel Senior Services, Inc - North Billerica
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Guardian Angel Senior Services, Inc - North Billerica
1 Surrey Circle, Ste 203, North Billerica, MA 01862
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Starting at $XX/hrStarting rate
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Starting at $XX/hrOvernight rate
--Weekend rate
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--Bathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
Yes
Bathing/dressing
Yes
Household chores
No
Household chores
Yes
Household chores
Yes
Household chores
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
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Home Care
Care types offered
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Home Care
Care types offered
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Home Care
Services at Guardian Angel Senior Services, Inc - North Billerica
Home Care
Languages spoken
- Spanish
- French
- Portuguese
Reviews
for Guardian Angel Senior Services, Inc - North Billerica
Overall Rating
3.5
Cleanliness
3.5
Friendliness
3.5
Care Services
3.5
Staff
Meals & Dining
Activities
3.5
Value for Cost
3.5
Parent company
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Verified Review
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1-6 of 6 reviews
Anonymous - Family/friend
Home Care
March 22, 2020
The services that they have provided my father-in-law have been less than satisfactory which is putting it nicely. The workers that come into the home have been very nice for the most part but when someone calls out, there is nobody to come in to substitute for them. Working in the health care field, I find that completely unacceptable. My father-in-law is a 74 year old veteran that can barely fend for himself. It is very concerning when I find out that his PCA has not shown up for his or her shift and he is still laying in bed, not having any breakfast or lunch and has not had anyone there to cue him for his AM or 12:00 meds. He is a diabetic and it is very important for him to eat and keep a well balanced diet, never mind his other health concerns that are semi controlled with his medications. With that being said, this past week has been the worst of it all with complete neglect and lack of care from this company with no concern for his well being. Unfortunately due to this company being the recommendation from his VA hospital, this is what was we thought would be safe and financially responsible for him but has turned out to be a weakness. I would never recommend this company to anyone who is looking for help for a loved one. Please look for other options. I wish we did!
Anonymous - Family/friend
Home Care
March 30, 2017
Doing Well
My loved one is doing well since she started to receive services from this home care agency.
Anonymous - Family/friend
Home Care
November 8, 2016
They Are Very Great
The experience and care has been excellent from this agency. My mom really likes the 2 caregivers she chose. They are very friendly and very responsive. The caregiver and mom do exercises that the physical therapist has asked. They are ready to help and leave the home after they are done. It is nice to have a piece of mind when my mom is getting high quality care.
Response from Guardian Angel Senior Services, Inc - North Billerica
November 18, 2016
We are so pleased that you and your mother are happy with the services!
Anonymous - Family/friend
Home Care
August 3, 2016
Guardian Angel Senior Services has great staff!
They help my mother in law with transportation and with cleaning. They have made my mother in law very comfortable and has enjoyed most of the staff that has come out. They do however, have a large amount of turnover which makes it difficult for her to build rapport with any of the staff. There have been a few occasions that they did not arrive as scheduled.
Anonymous - Family/friend
Home Care
January 4, 2016
They were great when we used them.
They were great when we used them. We didn't have any issues and billing was smooth as well.
Anonymous - Family/friend
Home Care
September 17, 2015
They have been great.
They have been great. We have been happy with them so far.
Viewing 1-6 out of 6 reviews
Frequently Asked Questions about Guardian Angel Senior Services, Inc - North Billerica
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To conduct a complete investigation, seniors and their families should:
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