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25612 Adriana St., Mission Viejo, CA 92691
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Ron. J. V
-
Family/friend
5.0
5.0 star rating [date removed]
Getting a family member or friend into a board and care facility can be a very stressful proceed, its emotional, sometimes confusing, sometimes feeling did I make the right decision. Well I can say after interviewing 4 different facility I was very fortunate to fine Golden Coast Senior Living in Mission Viejo. The minute I started the interview with the owner I know that there was a complete difference from the other 3 facilities that I had interview with. The owner and staff listened to our needs they could not have been more kind, honest and helpful. The guidance they provide was most helpful, the staff was acknowledgeable and caring. We were going to need Hospice care and that need was provide with ease and care. I would highly recommend Golden Coast Senior Living. I will always be grateful and appreciate all their sincere and loving care they give to our loved one.
[name removed]
About the facility Golden Coast Senior Living #1
Golden Coast Senior Living #1 in Mission Viejo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
Residential Care Home
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Amenities at Golden Coast Senior Living #1
Healthcare Services
- Diabetic Care
- High Acuity Care
- Medication Management
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- Kosher
- Meals Provided
- No Sugar
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Air Conditioned
- Handicap Accessible
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Resident Parking Available
Pets
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- TV Lounge
- Outdoor Common Areas
- Private Bath
- Indoor Common Areas
- Outside Patio
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- Filipino
- English
Activities
- Visiting Chaplain or Priest
- Birthday Parties
- Holiday Parties
- Activities On-site
- Trivia Games
- Activities Off-site
- BBQs or Picnics
- Karaoke
- Devotional Activities Offsite
Compare
Golden Coast Senior Living #1
25612 Adriana St., Mission Viejo, CA 92691
Atria Golden Creek
33 Creek Road, Irvine, CA 92604
Sunrise of Mission Viejo
26151 Country Club Drive, Mission Viejo, CA 92691
MorningStar of Mission Viejo
28570 Marguerite Pkwy, Mission Viejo, CA 92692
Review score not available
9.9
Review score
95 reviews
9.9
Review score
95 reviews
5 star
79%
4 star
16%
3 star
4%
2 star
0%
1 star
1%
9.7
Review score
63 reviews
9.7
Review score
63 reviews
5 star
56%
4 star
22%
3 star
14%
2 star
5%
1 star
3%
9.7
Review score
12 reviews
9.7
Review score
12 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Memory Care, Residential Care Home
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Golden Coast Senior Living #1
12 reviews
Write a reviewA Place for Mom has scored Golden Coast Senior Living #1 with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Golden Coast Senior Living #1 has 12 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.0
Friendliness
3.1
Care Services
3.2
Staff
Meals & Dining
Activities
2.9
Value for Cost
3.0
A Place for Mom has scored Golden Coast Senior Living #1 with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Golden Coast Senior Living #1 has 12 reviews with an average "overall experience" of 3 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Ron. J. V - Family/friend
Memory Care
September 22, 2018
5.0 star rating [date removed]
Getting a family member or friend into a board and care facility can be a very stressful proceed, its emotional, sometimes confusing, sometimes feeling did I make the right decision. Well I can say after interviewing 4 different facility I was very fortunate to fine Golden Coast Senior Living in Mission Viejo. The minute I started the interview with the owner I know that there was a complete difference from the other 3 facilities that I had interview with. The owner and staff listened to our needs they could not have been more kind, honest and helpful. The guidance they provide was most helpful, the staff was acknowledgeable and caring. We were going to need Hospice care and that need was provide with ease and care. I would highly recommend Golden Coast Senior Living. I will always be grateful and appreciate all their sincere and loving care they give to our loved one.
[name removed]
Response from Golden Coast Senior Living #1
September 25, 2018
Thank you Ron.
Anonymous - Family/friend
Memory Care
September 19, 2018
Horrible care
I would not recommend the board and care on Argus Dr. to anyone I cared about.
My mom stayed here years back for only 1 month. She always looked awful when I would see her. I went with my gut and pulled her out.
I had requested a female to shower her but a male had showered her which made her extremely uncomfortable.
When I took her out I realized she had a gum infection because no one helped her brush her teeth for a month! No wonder she was uncomfortable and not able to tell me what was bothering her.
The owner told me they didn’t know she had dentures. She needed assistance with her teeth regardless if they were her own or dentures. I always wished I had reported them to the Heath department.
When I would show up one of the caregivers who was often trimming the trees would run inside. I didn’t get a good feeling about this.
My mom passed away last month after being in a wonderful board and care for 5 years and received the best care! I’m thankful there are great board and cares out there but this is not one of them.
Response from Golden Coast Senior Living #1
September 22, 2018
I do not know who you are? The residents that are at Argus Dr have been living there for several years. FYI you have a right to complain to licensing anytime you wish.
I am the owner, as part of the pre-placement assessment dentures, hearing aids, glasses etc are discussed and listed so that the caregivers provide appropriate care.
Further the family is asked to complete a form “ all about the resident” where you would have further identified care needs for your mother the third form where you would have documented again is the family appraisal form.
The caregiver trimming trees ? My caregivers do not trim trees we have a full time garden er that does gardening and trimming, besides there are no trees at Argus Dr
I think you have maybe confused my facility with someone else as there are other facilities on Argus Dr.
I welcome you to call me directly [removed]
Anonymous - Family/friend
Memory Care
August 14, 2017
Lack of care
There have been changes in the ownership twice since my mother was there, the quality of her care had declined, along with the lack of staffing and the communication with the staff about my mothers care. They kept telling me that they were making changes but I never saw any of those changes so I moved my mother to another community where she is so very happy at.
Response from Golden Coast Senior Living #1
August 17, 2018
Hello
I am not sure who this is ? Let me start by saying that the ownership of Golden Coast Senior Living has never changed, my family and I have owned and operated Golden Coast Senior Living since 2000. If you would like to further discuss this situation or respond I am happy to discuss it with you.
Usha Villarreal,RN
Anonymous - Toured community
Memory Care
June 16, 2017
Unsafe and terrible company owned by the Villareal family, my mom was injured and they did not call me or even call a nurse for two days.
Response from Golden Coast Senior Living #1
August 17, 2018
I am not sure who this is? I am always available to discuss this situation please let me know.
Usha Villarreal,RN
[removed]
Brister - Family/friend
Memory Care
March 18, 2016
Only a few days but a great experience.
Mom was on hospice and lived at Golden Coast Senior for only 9 days before she passed away so I'm a bit limited on what I saw. What I can say is that I'd recommend their home on Vanessa. The woman who runs the home, Rebecca is a nurse and is fantastic! She noticed mini strokes before the hospice team. Rebecca seems to be very concerned and in tune with her patients. I liked the open door policy and the home always looked and smelled clean. Visitors mentioned that it seemed cleaner and better run than other homes they had seen. I would ask what their policy is on the weekends because Mom seemed drugged and they are lower staffed. But because of Mom's condition I can't make any assumptions. Finally the staff was very kind when Mom passed and returned money which was very helpful. Another note: since Mom's passing I had 2 people working in senior care but unrelated to Golden Senior who said they would put their Mom there. Finding a home is so challenging, I hope my experience helps you.
Response from Golden Coast Senior Living #1
August 16, 2018
Thank You for your review.
Usha Villarreal,RN
Anonymous - Toured community
Memory Care
December 12, 2015
Friendly Staff
I think that the people there are very friendly. The administration department is really good. They keep in touch and give me their advice. I think that they are a little understaffed. They are interested in my loved one.
Anonymous - Family/friend
Memory Care
April 16, 2014
Usha and her staff are wond...
Usha and her staff are wonderful to work with and this is a very nice, clean and well kept home. Our mother received excellent care during her stay with Golden Coast. The only concern our mother expressed, was that the food could have been better to her liking. I hesitate to even mention this for this is a very personal item, for each person and what can be considered good for one person is not always good to another. Overall, we highly recommend Golden Coast to others.
Anonymous - Family/friend
Memory Care
March 8, 2014
Kept all of our money. Will not prorate!
Usha seemed very professional at first but that changed after the check was written. She quoted us one price and after we moved mom there and filled out the paperwork we discovered the price was $200 per month more and there was a $500 administration she never told us about. She claims she never quoted the lower price and told us that all the homes require the $500 deposit...which we found out later is not true. The staff was nice and caring but the food was terrible. Mom was there less than a month and Usha kept all the money and refused to prorate. We were going through so much stress during that time that seeking legal recourse was beyond our abilities. Now over a year later, we feel that Usha was insensitive and took full advantage of our family in a time of severe crisis.
Response from Golden Coast Senior Living #1
August 17, 2018
Not sure who you are? I am available to further discuss any of the issues you are stating.
Let me clarify we are licensed and therefore have a strict code to disclose all fees on the Admissions Agreement, which is 30 pages, I make it a point to go through the agreement so everything is clear. Furthermore each family is given the complaint procedure which includes calling Licensing and the Ombudsman.
I can honestly say there was no such Complaint.
Usha Villarreal,RN
Family - Family/friend
Memory Care
January 9, 2014
It's great, they are very good over there.
It's great, they are very good over there. Cleanliness is a five +. The food looks good, and everybody eats. Those people are just near perfect, I would reccommend this to anyone, in a heartbeat. They were reccommended by a neighbor, and I shopped around and looked at several and this was the best one.
Anonymous - Toured community
Memory Care
January 9, 2014
Very disappointed
We had given Golden Coast Senior Living a $500.00 “administration” fee, first month’s rent of $4500 and last month’s rent of $4500 in November with a move in date of December 1, 2013. We moved in our mothers furniture and personal items on December 1. She was still living in assisted living at Emeritas San Juan Capistrano. We had given them a 30 day notice on 11/19/13. So technically, mom could stay there until then. On December 2nd she was admitted to Mission Hospital with pneumonia. She passed at the hospital. We told Usha at Golden Coast Senior Living that she would most likely not ever be able to move in. We collected her furniture and personal belongings on December 8th. Usha only returned our last month’s rent of $4500.00. She did not pro-rate December. So, they made a cool $5000.00 for doing nothing. I think this stinks and says nothing of their compassion they are supposed to have. I would never and will never recommend them to anyone.
Response from Golden Coast Senior Living #1
August 17, 2018
At the time of Admission the Admission Agreement is reviewed and signed, this document clearly outlines the 30 day notice required. We simply follow the Admission Agreement.
I am so sorry that you feel very disappointed.
Usha Villarreal, RN
Jim - Family/friend
Memory Care
October 26, 2013
The on site staff was great and the o...
The on site staff was great and the owner - Usha - was also great. She worked with us on financial issues and took charge in unusual situations. She provided guidance on dealing with my Dad's dementia problems. I would recommend this facility to those with dementia.
When my Dad was in his last days, the staff worked with the hospice staff to make him comfortable.
Response from Golden Coast Senior Living #1
August 17, 2018
Thank you for your like words.
Usha Villarreal,RN
Megan - Family/friend
Memory Care
September 12, 2013
They're close to my home and she was ...
They're close to my home and she was very nice and knowledgable and it seemed clean and ncie. Since she's moved in, things are going good, I have a couple of little issues but those are more financial things and things that were said and are now changing. The cost for the room hasn't gone up or anything they billed me for something they said they wouldn't so we're sorting it out. Everyone is nice and attentive and things are going good.
Viewing 1-12 out of 12 reviews
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Golden Coast Senior Living #1 offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (949) 533-4025 to reach a resident at Golden Coast Senior Living #1.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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