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Gates House

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11 Commerce Dr, Gatesville, NC 27938

2.0
Review score
3 reviews
Add review
2.0
Review score
3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
34%
See all reviews
For more information about senior living options:
(866) 374-4058
Gates House
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Gates House
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Anonymous
-
Family/friend
4.5
Perfect fit for dad
This is perfect for my dad we like the size of it. I like that the care I've seen him get is good. It is very clean in here. The staff is very personable and well organized. When I call ahead of coming I'll ask if he needs anything and they will know right away if he does so they know what

About the facility
Gates House

Gates House in Gatesville, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Gates House

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Activities On-site

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Gates House
Gates House

11 Commerce Dr, Gatesville, NC 27938

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2.0
Review score
3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
34%
9.2
Review score
5 reviews
9.2
Review score
5 reviews
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
7.0
Review score
6 reviews
7.0
Review score
6 reviews
5 star
32%
4 star
17%
3 star
17%
2 star
17%
1 star
17%
Review score not available
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

4

Assisted Living, Memory Care, Independent Living, Senior Apartments

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Gates House

2Review score3 reviews
2.0
Review score
3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
34%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Gates House with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Gates House has 3 reviews with an average "overall experience" of 2.3 out of 5.
Overall Rating
2.3
Cleanliness
2.7
Friendliness
2.7
Care Services
2.0
Staff
2.0
Meals & Dining
2.0
Activities
2.7
Value for Cost
2.3
A Place for Mom has scored Gates House with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Gates House has 3 reviews with an average "overall experience" of 2.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Jennifer P - Family/friend
Assisted Living
October 18, 2024
2.0
Think twice....
I would not recommend this facility especially if your loved one is not able to move around on their own or if they require any kind of medical attention other than medication administration. They don't keep the grounds and common areas groomed and the meals are not very appealing. If you don't like what they are serving, then too bad because they don't have alternates. They are currently going through a transition to a new corporate company so hope things improve for the residents still there.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
2
Activities
3
Value for Cost
2
Response from Gates House
October 31, 2024
Hi Jennifer, We appreciate your feedback, though it’s disappointing to hear that your experience fell short. Since the transition to a new ownership group, we’ve been focused on enhancing the quality of care, the upkeep of our community, and the variety of meal options. Our new leadership is dedicated to addressing past concerns and ensuring that every resident receives the best possible care. If you’d be open to discussing your concerns further, please don’t hesitate to contact Regional Director of Operations, Hollie Bailey, at hollie.bailey@navionsl.com. We’re eager to understand more and improve for the future.
F. Sturgis - Resident/client
Memory Care
January 29, 2018
0.5
Do not send your loved one here
I have toured this facility on two different occasions and at different times of the day. They are very short staffed and a patient even fell when I was touring. Not because of neglect but because the staff were tending to other residents. Staff presented to be overworked. I had requested to speak to the administration on two different occasions and that person was never there nor returned my phone calls. No one knew where administrator was or when that person would return. That is not professional at all. Do your research on adult care homes so when you do a tour of a facility you know what to look for.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Memory Care
January 9, 2018
4.5
Verified Review
Perfect fit for dad
This is perfect for my dad we like the size of it. I like that the care I've seen him get is good. It is very clean in here. The staff is very personable and well organized. When I call ahead of coming I'll ask if he needs anything and they will know right away if he does so they know what his needs are. They have a nice enclosed courtyard dad likes to walk around outside. The staff will bend over backwards to please my dad. I would recommend this community.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Viewing 1-3 out of 3 reviews

Neighborhoods
around Gates House

See what the neighborhood has to offer and what’s nearby:
Gates House in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Gates House

Gates House offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Gates House 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (252) 357-1379 to reach a resident at Gates House.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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