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W150 N11127 Fond du Lac Ave, Germantown, WI 53022
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Anonymous
-
Friend of resident/client
5.0
A Home Away from Home
I have a loved one in this community that tells me they never want to leave because it is their home. This coming from someone that was adamant on not moving to an assisted living. The facility worked with my loved one's finances and when the time came to transition to Medicaid, the facility let her stay in her room and it was a seamless transition. I hear horror stories all the time on these other facilities kicking residents to the curb once they take all their money. The staff is wonderful and caring. The food is excellent. The activities are fun for all. I'm pleased overall with the care provided.
About the facility Ellen's Home of Germantown South
Thank you for your interest in Ellen's Home South, a premier assisted living community in eastern Wisconsin. Ellen's Home has been caring for the elderly and those with dementia-related conditions since 1998. Their Germantown home is a short distance from Milwaukee, Menomonee Falls, Sheboygan, and West Bend, and located in a quiet, residential neighborhood near shops, medical offices, and churches. Ellen's Home South has a maximum occupancy of 20 residents, which helps them to maintain a close-knit, family style of living, and proves extremely beneficial to residents' physical and mental well-being.
Services and Amenities
Ellen's Home South offers a blended intergenerational community that serves residents with a variety of needs, and is complementary with "Aging in Place" philosophies that aim to benefit all individuals. There are many common areas to enjoy, as well as private sitting and dining areas so residents can share some time with their family, friends, and guests. The building is equipped with a personal paging system for residents to alert the staff if they need assistance anywhere in the home.
Living Arrangements and Unit Features
Suites at Ellen's Home South can accommodate two people or provide a more spacious environment for a single person. Bathrooms are equipped with a...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Ellen's Home of Germantown South
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ellen's Home of Germantown South
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Ellen's Home of Germantown South
W150 N11127 Fond du Lac Ave, Germantown, WI 53022
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6.5
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6.5
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5 star
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9.1
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53 reviews
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55%
4 star
21%
3 star
11%
2 star
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9.0
Review score
38 reviews
9.0
Review score
38 reviews
5 star
42%
4 star
34%
3 star
13%
2 star
3%
1 star
8%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Ellen's Home of Germantown South
Healthcare Services
- Incontinence Care
- Memory Care
- Medication Management
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Diabetic Care
- High Acuity Care
Meals & Dining
- Vegetarian
- Gluten-free
- International Cuisine
- Kosher
- Vegan
- No Sugar
- Low / No Sodium
- Meals Provided
- Guest Meals
- Pureed Meals
Room Amenities
- Air Conditioned
- Handicap Accessible
- Ground Floor Units
- Respite or Short Term Stays Offered
- Bath Tubs
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
- Uncovered Parking
Common areas
- Central Fireplace
- Private Bath
- Meeting Room
- Outside Patio
- Library
- Indoor Common Areas
- Beauty Salon
- TV Lounge
- Outdoor Common Areas
- Barber Shop
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Holiday Parties
- BBQs or Picnics
- Activities Off-site
- Intergenerational Programs
- Pet-focused Programs
- Stretching Classes
- Devotional Activities On-Site
- Day Trips and Outings
- Christian Services
- Sensory-based Programs
- Gardening Club
- Brain fitness / Dakim
- Activities On-site
- Trivia Games
- Devotional Activities Offsite
- Visiting Chaplain or Priest
- Community Service Programs
- Live Musical Performances
- Live Dance or Theater Performances
- Catholic Services
- Live Well Programs
- Birthday Parties
- Reminiscence Programs
- Art Classes
Reviews
for Ellen's Home of Germantown South
Write a review
A Place for Mom has scored Ellen's Home of Germantown South with 6.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ellen's Home of Germantown South has 28 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.6
Friendliness
3.5
Care Services
3.4
Staff
2.9
Meals & Dining
3.1
Activities
3.4
Value for Cost
3.3
A Place for Mom has scored Ellen's Home of Germantown South with 6.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ellen's Home of Germantown South has 28 reviews with an average "overall experience" of 3.3 out of 5.
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1-20 of 28 reviews
Linda S - Family/friend
Assisted Living
September 25, 2024
Laid on Cold Floor All Night
On a March evening of this year, my mother got up to close her window, but fell instead. She had no call bell or necklace alert and laid in front of an open window on a cold floor all night, calling for help that did not arrive until 8 am. In the ER, she was assessed to have suffered a broken hip and was hypothermic to 95 degrees. She is almost 90.
Ruth Berg - Family/friend
Assisted Living
August 26, 2024
No one should have to go through this
At [facility removed] now High Point.
Our mother was placed into Covid isolation, without symptoms, on [date removed]. She had a long-standing untreated UTI made much worse when almost no one came in to bring food, water, or medications. She was bedridden after three days from leg pain. Family was not allowed by the health-care director to visit or even talk with her on the phone,
but assured daily by staff she was up and about and doing well.
In the ER on Dec 30 she thought she would die from the dehydration and leg pain and was hospitalized for this. She essentially lost the ability to walk because her legs were weakened from this ordeal.
[name removed]
J. E.
Memory Care
August 18, 2024
Disappointing
Having my mom move into a senior living facility to ensure her safety, happiness, daily cares, daily socialization and activities, healthy meals, medication management, & a clean, cheerful living environment is the upmost importance for my sister & I, while also providing us a huge weight off our shoulders as it was constant worry and stress while she was living alone at home, needing more & more assistance through the day to take care of herself.
This facility has made us feel as if our mom is not receiving the care expected & promised for how much she is paying each month. We spend more time having to help her and tidy up her room appropriately than we do being able to visit with her. During the day, activities continue to provide the bare minimum activities that are the same every week, every month. The food more often than not isn’t easily editable for my mother, who has dentures. It’s also often bare minimum lacking quality daily nutrients that are so important for the elderly.
Anonymous - Family/friend
Assisted Living
August 12, 2024
A Home Away from Home
I have a loved one in this community that tells me they never want to leave because it is their home. This coming from someone that was adamant on not moving to an assisted living. The facility worked with my loved one's finances and when the time came to transition to Medicaid, the facility let her stay in her room and it was a seamless transition. I hear horror stories all the time on these other facilities kicking residents to the curb once they take all their money. The staff is wonderful and caring. The food is excellent. The activities are fun for all. I'm pleased overall with the care provided.
Carol - Family/friend
Memory Care
January 10, 2024
Friendly and caring staff
I would give the staff a 5. Great girls, helpful, friendly loved them. Cleanliness I would give a 3 though it could have been better. However, I'm fussy. My dad couldn't do activities so I have no rate on that. Overall, I would recommend Ellens Home. The comment I want to give is I hope the CNA' S are paid well, meaning enough to raise a family. Also, they should get benefits if they don't. These girls are what matters to us as family members for our loved ones.
Anonymous - Family/friend
Assisted Living
July 11, 2023
Would recommend but some staffing issues.
I would recommend - it's a friendly and homey atmosphere. But am leery only because the level of training for the care givers did not seem that good. A few were very good, but some didn't seem to know what they were doing. And of course short staffed, as probably most facilities are.
Anonymous - Toured community
Memory Care
May 5, 2023
tour review
Our family had an in person tour with Ellen's Home South and overall it was a nice tour experience but what we were looking for, for our loved one we just did not think it was going to be the best fit.
Brittany S - Family/friend
Assisted Living
January 2, 2023
Do not bring your loved one here!
I am disappointed in the care my good friend received while here. They are short staffed and simply can’t provide the care that residents deserve . They also started and spread false rumors which caused division between loved ones during an already very emotional time.
Denyse C Madsen - Family/friend
Assisted Living
September 30, 2022
There has to be a better place for your loved one
My mother and father in law moved to Ellen's Home South in 2021 and there have been issues from day one. The tour is great and the director promises many things but the place just doesn't deliver. The nurse/director supposedly trains the pca/cnas/and medication aides but when 4 aides didn't know how to use a hoyer lift, which the facility provides, that's an issue. Expect long call wait times: my loved one was on the floor after falling for over an hour before the light was answered. Infection control: what's that:? CDC c-diff guidelines are gown, glove: they just wear gloves. Activities: movies. The staff act like it's an inconvenience to ask them for anything: 4 staff and 2 residents were watching TV how dare I interrupt them to put my loved one on the toilet. Both loved ones got butt ulcers. The staff don't wear name tags or introduce themselves so when there is a problem t's hard to find out who was involved.
LOOK ELSEWHERE!!! I could go on but am limited to 1000 words.
Response from Ellen's Home of Germantown South
February 6, 2023
Dear Denyse. I'm sorry that you are not happy with the services we have provided your mother-in-law [name removed]. She told the Surveyer from the State DHS, that you contacted, that she was very happy at Ellen's Home and wanted to remain there. The Hoyer you refer to is not Ellen's Home but belongs to [name removed]. It is a specialized Hoyer due to [name removed] size and is different from the ones we use. That is why staff wanted to confirm with each other before just moving [name removed] in it to make sure they were using it correctly. Which they did making it very safe for R's transfer. It's very easy to get skin breakdown when you are bed bound. Being an RN yourself, I would think you would be aware of this. The state also reviewed our infection control policy when surveying and confirm it was fine. We have a very varied activity program. The calendar is posted. We always continue to improve our services to enrich the lives of all of our residents. We enjoy having [name removed] with us and hope she can enjoy again this year the garden beds we purchased for her to use from her wheelchair. Thanks for reaching out!
R.M. - Family/friend
Assisted Living
September 13, 2022
Ellen's Home South
Ellen's Home South tried hard to work with us and make the process easier. In general, I would give them a high mark. As far as the type of care, I think it was okay. My mom only ended up being there for five days before she passed. With the level of caregivers some of them seemed good, if there was one available. One day there were only two people for the whole building. I understand the shortage of worker bees and finding people who are willing to work, I just think in general they could have used more help and training. Other than that, I'd give them high marks. My mom ended up needing way more care than we thought, so that put a little clink in it. All of that aside, they did a nice job and were easy to work with. It's a very nice facility as well.
Mark B - Family/friend
Assisted Living
May 26, 2022
Wonderful. Home!
Ellen's Home South was able to take my 94 y/o mom on an emergency basis due to water issues in our home. We ultimately decided to have her stay here permanently. Everyone was so friendly, professional, and caring to all of us. [name removed] and her staff were amazing in providing for all her needs and encouraging my mom to participate in the different activities. We didn't think mom would participate as much as she did, but she surprised us. She got the socialization she needed and she made new friends too! Mom only was able to be here for a little over a month before she passed away peacefully. We would highly recommend Ellen's Home South to anyone looking for a great place for a parent to move to. Laundry is done promptly, meals were nutritional, and everything was very clean. There was a very homey atmosphere too. We want to say a huge "thank you" to the entire staff and wish we could have had a longer relationship with them.
Anonymous
Assisted Living
February 4, 2022
THE WORST ASSISTED LIVING IN WISCONSIN!!
I would rate this place a -5 if I could. This is the worst Assisted Living Facility in Wisconsin. The residents there are treated VERY Horrible !!! If anyone is considering sending their loved one to this place, I would STRONGLY URGE You Not To. YOU WILL ABSOLUTELY REGRET YOUR DECISION!! Management is very disorganized unprofessional have 0 ounce of empathy and compassion for the residents and caregivers. There caregivers are extremely overworked and unappreciated. The residents are not getting the proper
care they need at all. This facility need to be SHUT DOWN FOR GOOD!!! “ THEY ARE TRULY A DISGRACE!! ELLEN’S HOME is a “EMBARRASSMENT” they give Assisted Living a BAD REPUTATION!! There main focus is MONEY
MONEY & MORE MONEY!!
Response from Ellen's Home of Germantown South
February 7, 2022
Obviously you are a disgruntled employee who was terminated for not performing to the highest of standards that Ellen's Home requires of all of its staff. If you were truly a family member you would move your loved one out and put your name all over this review so you could answer questions by others who had concerns about Ellen's Home.
If anyone would truly like feedback from a resident or family member, they just need to contact us. We can get you in contact with actual customers not an anonymous platform where terminated employees or our competitors can leave unsubstantiated reviews.
D F - Family/friend
Assisted Living
December 6, 2021
I found the perfect spot
This is a small and very homey feeling community. Everyone is really nice and well taken care of. They do have a lot of activities that I see happening often my loved one just does not participate.
Sandi S - Resident/client
Assisted Living
September 9, 2021
Wonderful Experience for dad
My father-in-law stayed at Ellen's Home until his passing. It was a wonderful experience for the whole family. He was taken very well care of. He loved the homemade food and activities with all the residents. He enjoyed being able to go in and out of the secured patio at any time he wanted. He was able to transition to Family Care, Title 19, when his funds ran out. He did not have to move out or even to another room. We are grateful to find such a wonderful place for him to live out the rest of his life in comfort, safety and show such love and kindness. I would highly recommend this home.
Anonymous - Industry reviewer
Assisted Living
September 4, 2021
Terrible
This place is horrible. Management is horrible. Residents get treated horrible. This place needs to be shut down. They only care about the money.
Jill Kennett - Family/friend
Memory Care
October 14, 2019
Review of Ellen's Home South
I researched all of the nursing homes and assisted living in my area when it was time to find a home for my mother. I was most impressed with Ellen's home and my mom has been there since last November. [Name removed] and all her workers are amazing! My mom is not easy to handle and they do it with patience and kindness on a daily basis. I am so grateful and highly recommend them!!
Anonymous
Memory Care
October 2, 2019
TARRABLE CARE.
the management staff there is not respectful. All management cares about it money.They do not care for there the elderly. they can not do Alzheimer care. they are a nursing home not for Alzheimer care. to anyone thinking about putting your loved ones in there DON'T I REPEAT DON'T.
Anonymous - Family/friend
Memory Care
June 21, 2017
I wish I would've had the foresight to see that this facility was not the right fit for my dad. They claim to serve people with dementia but we feel that they did not have the skill set to properly care for someone with dementia. There are certain techniques which should have been employed but they did not seem to understand that.
We feel that it takes a special person to care for the elderly and we did not feel that some staff Members had what it takes . The caring attitude needs to start from the top and work its way down.
We are giving two stars for the attractiveness of the facility and the good food they served.
Anonymous - Toured community
Memory Care
April 26, 2017
Nice facility and very nice people. Had a suite available for Mom, but the pricing was a little higher than I had hoped.
Anonymous - Toured community
Memory Care
March 20, 2017
Good Tour, but not The Right Fit for Us
I had a good tour of this community. I toured it for my father, and his needs. The community looked nice, and clean. The staff was kind, and friendly to my family, and myself. Unfortunately this wasn't the right fit for my father, and his needs.
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Frequently Asked Questions about Ellen's Home of Germantown South
Ellen's Home of Germantown South offers Studio. Learn more.
A Place for Mom has scored Ellen's Home of Germantown South 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
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Call (262) 208-4743 to reach a resident at Ellen's Home of Germantown South.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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