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Eden Vista Rock Run

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3320 Executive Dr, Joliet, IL 60431

8.1
Review score
63 reviews
Add review
8.1
Review score
63 reviews
5 star
42%
4 star
29%
3 star
13%
2 star
10%
1 star
6%
See all reviews
7.8
Review score
620 reviews
27 facilities
For more information about senior living options:
(866) 374-4058
Eden Vista Rock Run
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Eden Vista Rock Run community exterior
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Eden Vista Rock Run in google map

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Anonymous
-
Child of resident/client
4.0
Review for Trustwell Living at Rock Run Place Assisted Living
The community and staff have been good all around. It's just the unfortunate that they have changed management/companies multiple times in the past year and a half. Which led to staffing shortages unfortunately. That would be the only issue we have experienced.

About the facility
Eden Vista Rock Run

Eden Vista Rock Run in Joliet, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Is this your business? Claim your A Place for Mom listing

Amenities
at Eden Vista Rock Run

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Low / No Sodium
  • Professional Chef
  • Special Dining Programs
  • International Cuisine
  • Anytime Dining
  • Room Service
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Kitchenette
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Private Bath
  • Barber Shop
  • Main Street Shops
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Meeting Room
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room
  • Billiards Lounge
  • Game Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Live Musical Performances
  • Gardening Club
  • Visiting Rabbi
  • Stretching Classes
  • Dances
  • Pet-focused Programs
  • Karaoke
  • Forever Fit
  • Jewish Services
  • Protestant Services
  • Holiday Parties
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Birthday Parties
  • Trivia Games
  • Activities Off-site
  • BBQs or Picnics
  • Mormon/LDS Services
  • Visiting Chaplain or Priest
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Live Well Programs
  • Other Religious Services
  • Day Trips and Outings
  • Wine Tasting
  • Catholic Services
  • Cooking Classes
  • Devotional Activities Offsite
  • Happy Hour
  • Art Classes

Compare

Eden Vista Rock Run community exterior
Eden Vista Rock Run

3320 Executive Dr, Joliet, IL 60431

The Timbers of Shorewood
The Timbers of Shorewood

1100 N. River Road, Shorewood, IL 60404

StoryPoint Romeoville
StoryPoint Romeoville

605 Edward Dr, Romeoville, IL 60446

American House Cedarlake community Entrance
American House Cedarlake

14800 Van Dyke Road, Plainfield, IL 60544

8.1
Review score
63 reviews
8.1
Review score
63 reviews
5 star
42%
4 star
29%
3 star
13%
2 star
10%
1 star
6%
9.8
Review score
89 reviews
9.8
Review score
89 reviews
5 star
77%
4 star
11%
3 star
7%
2 star
1%
1 star
4%
9.7
Review score
168 reviews
9.7
Review score
168 reviews
5 star
64%
4 star
21%
3 star
6%
2 star
4%
1 star
5%
9.5
Review score
82 reviews
9.5
Review score
82 reviews
5 star
60%
4 star
24%
3 star
7%
2 star
5%
1 star
4%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Eden Vista Rock Run

8.1Review score63 reviews
8.1
Review score
63 reviews
5 star
42%
4 star
29%
3 star
13%
2 star
10%
1 star
6%
Eden Senior Care
7.8
Review score620 reviews27 communities
Write a review
A Place for Mom has scored Eden Vista Rock Run with 8.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Eden Vista Rock Run has 63 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
3.8
Staff
4.2
Meals & Dining
3.7
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Eden Vista Rock Run with 8.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Eden Vista Rock Run has 63 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Eden Senior Care
7.8
Review score620 reviews27 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 63 reviews
B Smith - Family/friend
Assisted Living
June 28, 2024
3.0
Be Aware of Changes
As of [date removed], Trustwell has sold the Rock Run Assisted Living Facility to Eden Vista. During the meet and greet at the end of May with the new company we were told NO ONE WOULD BE LOSING THEIR JOB. Unfortunately, Eden Vista is not true to their word as they have fired six people from the facility. This includes the activity director, maintenance director, assistant executive director and others. The facility is less than half full and now staff has been cut even further. Many people are leaving due to the changes.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
June 21, 2024
3.0
Verified Review
Review for Trustwell Living at Rock Run Place Assisted Living
I have reservations about recommendations. Seek another facility.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 13, 2024
4.0
Verified Review
Review for Trustwell Living at Rock Run Place Assisted Living
The community and staff have been good all around. It's just the unfortunate that they have changed management/companies multiple times in the past year and a half. Which led to staffing shortages unfortunately. That would be the only issue we have experienced.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
SO - Family/friend
Assisted Living
May 9, 2024
2.0
Verified Review
Review for Trustwell Living at Rock Run Place Assisted Living
I would definitely let them know about the issues with the facility. Especially for the price to live there, you should be able to have a reasonable amount of a better quality of life than what they give.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
TG - Family/friend
Assisted Living
April 18, 2024
3.0
Verified Review
Review for Trustwell Living at Rock Run Place Assisted Living
They were a great resource when we needed quick respite care for our family member!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Linda K - Family/friend
Assisted Living
March 26, 2024
5.0
Verified Review
Wonderful, amazing service, above and beyond and I highly recommend this to all my family and friends
My dad was there. [name removed] took care of me and my dad. She went above the call of duty. She worked hard for my dad to get there. The whole staff the nurses and front desk the activity lady the food the room I could go on and on. My Dad had excellent care. I owe it all to [name removed]. I could have done it without her. I can't thank Shannon and everyone else. They treat us like family. That's how she took care of us like her own family. She took care of everything and I had no worries with dad here! The experience was everything they promised to make my dad and family happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 17, 2024
3.0
Verified Review
Not recommended
My loved one was a resident at Trustwell Living at Rock Run Place and overall the experience was okay. I would not recommend the facility to others.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
1
Value for Cost
3
Shirley
Assisted Living
January 11, 2024
5.0
Everything he needs
Our family looked at several places for my uncle. I should have started with A Place for Mom because they found several nice places for us to look at and he choose Trustwell Living . It has all the things my uncle needs and he likes the food.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 14, 2023
5.0
Verified Review
Recommended
My loved one is currently a resident at Trustwell Living at Rock Run Place Assisted Living and everything has been very good for him at this facility so far. The cleanliness and friendliness are great. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Deborah - Family/friend
Assisted Living
May 12, 2023
2.0
Verified Review
Our families experience is good
Our experience has been far from stellar. And two weeks ago I was locked in the building for 20 minutes. The two staff members on duty (it took me 15 minutes to find one and her excuse was that there are only two of us here right now) could never get all the clients out in a fire or other emergency. And I'm pretty sure you can't lock people in public buildings. This they have down in all of the common areas. But individual room cleaning is also supposed to happen weekly and for the first few weeks this was not being done. Now it is, or they know that I mostly visit only on weekends and have adjusted their schedules accordingly. The staff are awesome but there is not enough of them by about 1/2. They do seem to take a lot of unauthorized breaks I think. I will be addressing the staff "lounging and eating" in the common activity areas today. I mean he is there because I just couldn't do it anymore, but that is supposed to be their job. He still does not get showered twice a week, he had some skin lesions upon arrival that were diagnosed and had treatment and they tried to send him to ER after they neglected the treatment plan that was clearly In his case notes. Now they might be afraid to call me. Now while I have to consider the source, this is his #1 complaint. No meals are ever served warm always cold. There is clearly now enough help at meal times. I have only been there during that time twice but they started pouring 60 lemonades at 5 which is supposed to be when the meal starts. And one person was doing this. The next time all the residents had been served plates but no drinks were available. There is a monthly activity list that is transcribed daily for common areas and elevators. But at least half of these activities are false and never occur. The cost is average here for what we looked at. I liked that memory care is located right across the parking lot as some facilities didn't even have memory care. But if there are some strong improvements and very soon, we will be looking elsewhere.
Cleanliness
4
Friendliness
5
Care Services
1
Staff
5
Meals & Dining
1
Activities
1
Value for Cost
2
Response from Eden Vista Rock Run
May 15, 2023
Hi Deborah, Thank you for the review. We take feedback very seriously, and we’ll be passing your review along to the team at Rock Run Place - AL. It’s our goal to always provide a safe environment for our residents, and we’re sorry that we’re coming up short. If you have any additional feedback, feel free to give us a call at 1-844-365-4826 so we can better understand your experience. Thank you again! – Team Enlivant
Anonymous - Family/friend
Assisted Living
May 9, 2023
4.0
Verified Review
Great Place!
My loved one is currently a resident at Rock Run Place. The staff is very friendly. The housekeeping is very clean. As far as the food, I would rate it 4.0 most of the time. The food is good, according to my loved one. I would recommend this facility to my own family and friends. It's a great place and would be the place that I would choose to go to if I needed any assistance care.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Eden Vista Rock Run
May 10, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
April 13, 2023
4.0
Verified Review
Rock Run Place review
The local staff is amazing. Everyone is so kind, caring and friendly. They take really good care of my mom and stepdad and even bring ice water for their cat whenever they come to their apartment! The activity director is terrific and does a wonderful job!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Eden Vista Rock Run
April 13, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
M G - Family/friend
Memory Care
March 7, 2023
2.0
Verified Review
Think Twice
I'm not impressed with the community. I felt it was going to better than what it is. The community uses a point system for the care, and this raise the payment of care up each month. The staff communication with the family on the management side is good; however, the caregivers have a lack of communication internally with other staff.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Eden Vista Rock Run
March 9, 2023
Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
BP - Family/friend
Assisted Living
December 2, 2022
4.0
Verified Review
Rock Run Assisted Living Facility - Joliet
I picked this community, because it was in the Joliet area and excellent tour of the facility. From my perspective the staff was very responsive to my loved ones calls and checked on them frequently. Also the transportation to the doctors appointments were superb. My loved one constantly complained about the quality of their meals. It was very conveniently located, and the staff was very friendly too.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
3
DS - Family/friend
Assisted Living
October 17, 2022
5.0
Verified Review
Just What We Were Looking For
My loved one loves it here. The staff are amazing! This was an easy transition for my loved one as well. The food is fantastic. There are three meals a day served and there are choices. Some of the activities include: bingo, special events, happy hour, and more for the residents to participate in. The staff are very easy to talk to if the family has any questions about our loved one's care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Eden Vista Rock Run
October 18, 2022
Thanks for the review and feedback, DS! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
October 12, 2022
5.0
Verified Review
a nice community
We have noticed such a huge change with our loved one since she started her physical therapy. She is absolutely thriving - the physical therapist is top notch, he is so gentle and compassionate with our loved one and the other residents. He is the best thing to of happened to our loved one. Even though our loved one does not participate in the activities they always have a ton of different things going on. Based on the experience we have had so far we would absolutely recommend Rock Run Place to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Response from Eden Vista Rock Run
October 13, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear your loved one is thriving. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
September 15, 2022
4.5
Verified Review
Great facility
I would tell the others looking that the staff are extremely friendly. They are constantly going out for lunches and things, I even went to luau here. The facility is very clean and the staff listen to everything that I say. I did hear one comment from the bus driver that I did not like, but I never said anything. I would definitely recommend Rock Run Place.
Response from Eden Vista Rock Run
September 19, 2022
Thanks for the 4.5 stars! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
August 30, 2022
4.0
Verified Review
a nice community
Right when we saw Rock Run Place we noticed just how nice and well organized it was. The receptionist ladies up at the front are very nice and based on the experience we have had so far we would recommend this community to other families.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Eden Vista Rock Run
August 30, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
M G - Toured community
Memory Care
August 29, 2022
3.0
Verified Review
My Tour Experience at Rock Run Place-AL
The community needs painting in the commons areas. The units were very small here. The staff were very nice.
Response from Eden Vista Rock Run
August 29, 2022
Hi MG, Thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can look into this. Thank you again! – Team Enlivant
Anonymous - Toured community
Assisted Living
April 13, 2022
5.0
fun community
we were welcomed with "happy hour" and an accordion player. there were many residents in the dining room smiling, enjoying pizza and a happy hour drink. everyone was happy, healthy, a great place, friendly staff!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 63 reviews

Neighborhoods
around Eden Vista Rock Run

See what the neighborhood has to offer and what’s nearby:
Eden Vista Rock Run in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Eden Vista Rock Run

Eden Vista Rock Run offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Eden Vista Rock Run 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 729-4773 to reach a resident at Eden Vista Rock Run.

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7 reviews
5 star
29%
4 star
29%
3 star
0%
2 star
0%
1 star
42%
Studio, 1bd, Semi-Private, 2bd
Victorian Village is a Providence Life Services Community. Providence, a non-profit organization, has been committed to providing quality senior living options to those entrusted to our care in Michigan, Illinois, and Indiana for over a century. Our organization offers Independent Living,...
The Cottages of New Lenox community exterior

The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451
Starting at $X,XXX+ monthly
8.2
Review score
38 reviews
8.2
Review score
38 reviews
5 star
47%
4 star
18%
3 star
16%
2 star
8%
1 star
11%
Studio, Semi-Private
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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