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335 N Illinois St, Crystal Lake, IL 60014
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7 reviews
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Bridget
-
Family/friend
5.0
The Crystal Lake Pines Rehabilitation Center is extremely clean and neat. Everything is in its place and nothing is out of order.
Every single staff member greets you with a big Hello every time they cross your path in the hallways and upon entering the patients rooms. If you need something or have a question, they respond to your needs and wants immediately. Also, the CNA's come around to check on the patients and bring a variety of snacks.
Patients are given a restaurant menu and are able to select their meals, sides and desserts. They have a nice variety of food and drinks.
The Pines offers tons of activities throughout the day to keep the patients busy when not in therapy. The Social Director does a Great job with the selection of entertainment she brings in from therapy animals to big band music. A monthly calendar is posted in each room. The staff members encourage the patients to join in the activities. There are usually 5 or more group events daily.
The rehab nurses are great too! [Name removed], [Name removed] and [Name removed] are very kind, patient, and caring. [Name removed] would stop by just to check in on my mom to talk for a minute or two and see how things were going. They are a great team!
The Pines also has the BEST THERAPISTS! When my mom arrived there, she could not walk, talk and was on a puree diet. The Speech therapist and Occupational therapist worked with her at meal times and got her on a regular diet and talking. The physical therapist got her walking and going up and down stairs.
[Name removed] the Patient Advocate is fantastic too. She is a great listener and gave us so much support and needed information concerning our mother's care and future placement options.
We were so pleased with the care and support our mother received at the Pines.
About the facility Crystal Pines Health Care Ctr
Crystal Pines Health Care Ctr in Crystal Lake, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Crystal Pines Health Care Ctr
Healthcare Services
- Incontinence Care
- High Acuity Care
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Bath Tubs
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Recreational areas
- Swimming Pool
Services
- Beautician
Languages spoken
- Spanish
Activities
- Activities Off-site
- Activities On-site
- Devotional Activities On-Site
Compare
Crystal Pines Health Care Ctr
335 N Illinois St, Crystal Lake, IL 60014
Sunrise of Crystal Lake
751 East Terra Cotta Avenue, Crystal Lake, IL 60014
Encore Memory Care at Crystal Lake
495 Alexandra Blvd, Crystal Lake, IL 60014
Bickford of Crystal Lake
717 McHenry Ave., Crystal Lake, IL 60014
Review score not available
9.9
Review score
71 reviews
9.9
Review score
71 reviews
5 star
65%
4 star
25%
3 star
6%
2 star
1%
1 star
3%
9.2
Review score
80 reviews
9.2
Review score
80 reviews
5 star
87%
4 star
8%
3 star
3%
2 star
1%
1 star
1%
8.9
Review score
31 reviews
8.9
Review score
31 reviews
5 star
48%
4 star
29%
3 star
13%
2 star
0%
1 star
10%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Crystal Pines Health Care Ctr
7 reviews
Write a review5 star
58%
4 star
14%
3 star
14%
2 star
0%
1 star
14%
A Place for Mom has scored Crystal Pines Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Crystal Pines Health Care Ctr has 7 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.6
Friendliness
3.8
Care Services
3.8
Staff
Meals & Dining
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Crystal Pines Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Crystal Pines Health Care Ctr has 7 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Anonymous
Nursing Home
January 18, 2020
Horrible place!!!
My Mom went there after a fall and hip fracture. While she was there she fell and broke her other hip. She has a very deep bed sore and I was told it’s so deep it will never heal. She also had so much fluid in her leg at one point that it began to leak out. I had to ask how they were treating it then cream was applied and her legs were wrapped.Also, they made us believe that she was making some progress in therapy but when she got home she was not even strong enough to stand. Why would they lie? Terrible facility! Do not take your loved one there!
Bridget - Family/friend
Nursing Home
June 23, 2018
The Crystal Lake Pines Rehabilitation Center is extremely clean and neat. Everything is in its place and nothing is out of order.
Every single staff member greets you with a big Hello every time they cross your path in the hallways and upon entering the patients rooms. If you need something or have a question, they respond to your needs and wants immediately. Also, the CNA's come around to check on the patients and bring a variety of snacks.
Patients are given a restaurant menu and are able to select their meals, sides and desserts. They have a nice variety of food and drinks.
The Pines offers tons of activities throughout the day to keep the patients busy when not in therapy. The Social Director does a Great job with the selection of entertainment she brings in from therapy animals to big band music. A monthly calendar is posted in each room. The staff members encourage the patients to join in the activities. There are usually 5 or more group events daily.
The rehab nurses are great too! [Name removed], [Name removed] and [Name removed] are very kind, patient, and caring. [Name removed] would stop by just to check in on my mom to talk for a minute or two and see how things were going. They are a great team!
The Pines also has the BEST THERAPISTS! When my mom arrived there, she could not walk, talk and was on a puree diet. The Speech therapist and Occupational therapist worked with her at meal times and got her on a regular diet and talking. The physical therapist got her walking and going up and down stairs.
[Name removed] the Patient Advocate is fantastic too. She is a great listener and gave us so much support and needed information concerning our mother's care and future placement options.
We were so pleased with the care and support our mother received at the Pines.
Janeen Jackewicz - Family/friend
Nursing Home
November 12, 2017
A hidden gem
My dad needed a home that takes medicaid. I looked at so much that was dreadful. When I was directed here I was so totally grateful, I can't begin to describe it. My dad has Altzheimers, but is with it enough to understand a lot of what is going on, and was very resistant to moving. He loves it here. The staff is so caring. They make every resident feel valued and appreciated. The director [Removed] is phenomenal, and really cares about the facility and its residents. When you go there he manages to pop up ad say hi every single time. Food is good, and aesthetically it is very nice. My dad has made friends and the activities have helped him mentally tremendously. Their physical therapy has also been great. The rooms could be a little updated (they are working on it), and sometimes there is an odor that is not the most pleasant in parts of the halls, but I think that might be hard to avoid. It is very clean otherwise, no complaints. I cannot recommend it strongly enough.
Anonymous
Nursing Home
August 30, 2016
Crystal Pines has potential but could use some work!
The rehabilitation services at Crystal Pines Health Care Center are great. They really helped our loved one regain their strength. The community was close to home and convenient visiting hours. The staff were all very friendly but struggled to communicate clearly. They were not able to address my concerns on multiple occasions. The community was clean but did have some odors down the hall.
Anonymous - Toured community
Nursing Home
June 20, 2016
Wonderful Tour
My tour of this facility went very well. The woman who gave me the tour was lovely. She was about to leave the office when I showed, but she stayed and gave me a tour. The community looked great, very nice and clean. It was a nice experience, she was very kind and warm to whole time. They offered me coffee and water, and it was a pleasant experience.
A Place For Mom Customer - Toured community
Nursing Home
December 25, 2012
This is a neat little place tucked in...
This is a neat little place tucked in the woods near a nice sub division- very quiet, serene. The staff is very friendly, very clean and nice facility- I liked the small size- about 50 people reside here. The rooms are small but the rooms are clean and cozy. Cafe where they serve food is a good size and people looked happy to be there. Very good care here at Crystal Pines. There was 2 courtyards to visit outside and an area to stroll. This place met all the criteria for a well run rehab and nursiing home.
A Place For Mom Customer - Toured community
Nursing Home
December 19, 2012
took a tour of the facility. The Dir...
took a tour of the facility. The Director will get back to on if my father may be able to qualify for some medicare rehab. There were issues in processing the paperwork, but he was insturmental in getting father moved in and making the facility work out for us!
Viewing 1-7 out of 7 reviews
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Frequently Asked Questions about Crystal Pines Health Care Ctr
Crystal Pines Health Care Ctr offers Private and Semi-Private. Learn more.
Call (815) 459-7791 to reach a resident at Crystal Pines Health Care Ctr.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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