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2900 Corporate Drive, Troy, OH 45373
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Susan W
-
Child of resident/client
5.0
Amazing caretakers and facility
This has been a perfect fit for my mother. Everyone is so kind and caring. It is a perfect size and not too far of a walk to the dining area even from the furthest room. Always clean and fresh. Great communication
About the facility Courtyard at Troy
Since 1997, Randall Residence of Troy has been the preferred Assisted Living community in Troy, Ohio. Randall Residence of Troy offers residents a caring atmosphere, an active community, and a comfortable life. We would love for you to visit us with your family and loved ones and see for yourself!
With Randall Residence of Troy convenient location in the heart of the Miami Valley, a host of dedicated services, and a wide array of amenities, each resident's wants and needs are carefully tended to in an atmosphere dedicated to the closeness of family and friends. Residents enjoy Happy Hour, Family Night events, and a full calendar of activities. The many activity spaces, services, and amenities at Randall Residence of Troy allow our residents to kick back, relax, and live life to the fullest with friends and family.
Life at Randall Residence of Troy includes our dining program featuring fresh, home-cooked meals prepared by our chef; full-service housekeeping; award-winning programs; daily wellness checks and more. Our pet-friendly community features an open floor plan and a secure courtyard for gardening, cookouts, and just kicking back and relaxing. There are also plenty of social and recreational rooms, a craft room, lounges, a spa, and...
With Randall Residence of Troy convenient location in the heart of the Miami Valley, a host of dedicated services, and a wide array of amenities, each resident's wants and needs are carefully tended to in an atmosphere dedicated to the closeness of family and friends. Residents enjoy Happy Hour, Family Night events, and a full calendar of activities. The many activity spaces, services, and amenities at Randall Residence of Troy allow our residents to kick back, relax, and live life to the fullest with friends and family.
Life at Randall Residence of Troy includes our dining program featuring fresh, home-cooked meals prepared by our chef; full-service housekeeping; award-winning programs; daily wellness checks and more. Our pet-friendly community features an open floor plan and a secure courtyard for gardening, cookouts, and just kicking back and relaxing. There are also plenty of social and recreational rooms, a craft room, lounges, a spa, and...
Read more
Senior living options offered
Assisted Living
Pricing for Courtyard at Troy
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Courtyard at Troy
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Compare
Courtyard at Troy
2900 Corporate Drive, Troy, OH 45373
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8.0
Review score
17 reviews
8.0
Review score
17 reviews
5 star
58%
4 star
18%
3 star
6%
2 star
6%
1 star
12%
9.9
Review score
72 reviews
9.9
Review score
72 reviews
5 star
85%
4 star
13%
3 star
1%
2 star
0%
1 star
1%
9.9
Review score
42 reviews
9.9
Review score
42 reviews
5 star
81%
4 star
17%
3 star
0%
2 star
2%
1 star
0%
9.8
Review score
79 reviews
9.8
Review score
79 reviews
5 star
63%
4 star
27%
3 star
1%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Courtyard at Troy
Healthcare Services
- Medication Management
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- High Acuity Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Low / No Sodium
- Meals Provided
- Guest Meals
- Restaurant Style Dining
- Professional Chef
- Room Service
- Vegan
- No Sugar
Room Amenities
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
- Ground Floor Units
- Handicap Accessible
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Transportation at Cost
- Resident Parking Available
Pets
- Dogs Allowed
- Pet Care Available
- Cats Allowed
Common areas
- Private Bath
- Meeting Room
- Outside Patio
- TV Lounge
- Outdoor Common Areas
- Central Fireplace
- Indoor Common Areas
- Computer or Media Center
- Library
- Beauty Salon
Recreational areas
- Fitness Center
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Day Trips and Outings
- Gardening Club
- Holiday Parties
- BBQs or Picnics
- Activities Off-site
- Cooking Classes
- Stretching Classes
- Devotional Activities On-Site
- Wii Bowling
- Visiting Chaplain or Priest
- Live Musical Performances
- Live Dance or Theater Performances
- Live Well Programs
- Birthday Parties
- Art Classes
- Activities On-site
- Happy Hour
- Trivia Games
Reviews
for Courtyard at Troy
Write a review
A Place for Mom has scored Courtyard at Troy with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Courtyard at Troy has 17 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.0
Care Services
3.9
Staff
5.0
Meals & Dining
5.0
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Courtyard at Troy with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Courtyard at Troy has 17 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Susan W - Family/friend
Assisted Living
July 16, 2024
Amazing caretakers and facility
This has been a perfect fit for my mother. Everyone is so kind and caring. It is a perfect size and not too far of a walk to the dining area even from the furthest room. Always clean and fresh. Great communication
Diane J - Toured community
Assisted Living
December 9, 2021
I toured the community and it is beautiful. The staff are friendly. While touring the community we passed by the dining room where the residents were having lunch and the food smelled great.
Response from Courtyard at Troy
May 5, 2022
Thanks for the review. I agree about the smells coming from the kitchen...my favorite is cookie day! ~Janelle Randall~
Allen & Sherry - Family/friend
Assisted Living
July 8, 2021
Friendly and Caring
[name removed] did a wonderful job of explaining and answering all of our questions. She showed much empathy for our situation. We appreciated her thoughts and suggestions. We had the opportunity to see a room of a couple just moving in which helped understand the transition process. Everyone on staff we met was very friendly. Our overall experience was very good and we were impressed. We can tell this community is very family oriented.
Response from Courtyard at Troy
May 5, 2022
As you mentioned the transition process can be stressful...so glad you were able to see someone going through it firsthand. We try to explain it, but seeing it, makes it so much easier to understand. ~Janelle Randall~
Anonymous - Family/friend
Assisted Living
September 23, 2020
A great assisted living place.
I love the staff and facilities at the Caldwell House in Troy. My wife has had to be in assisted living five times in the last four years and is currently living there now. We have gone to Caldwell House each time.
The staff is very friendly, attentive and competent. They make you feel like family. We have had emergency situations that were handled very professionally.
I strongly recommend them.
Response from Courtyard at Troy
September 25, 2020
Thank you! We so appreciate you sharing your experience in our community. We are proud to have earned your recommendation and will pass you kind words to our staff.
Pam Murray - Family/friend
Assisted Living
January 31, 2019
Love Caldwell House
Making a decision to move into an assisted living community can be a huge life choice. One that my mother and I went through last year. We chose Caldwell House and it was the right place for her to live. The entire staff could not be more helpful and kind. They truly care about the residents and are a part of her family. I am highly recommending Caldwell House for anyone looking for a great assisted living home.
Pam Murray - Family/friend
Assisted Living
January 31, 2019
Making a decision to move into an assisted living community can be a huge life choice. One that my mother and I went through last year. We chose Caldwell House and it was the right place for her to live. The entire staff could not be more helpful and kind. They truly care about the residents and are a part of her family. I am highly recommending Caldwell House for anyone looking for a great assisted living home.
Anita Weaver - Family/friend
Assisted Living
December 31, 2018
Content at Caldwell House
My loved one is very happy at Caldwell House. All of the staff are genuinely friendly and caring.
The meals are tasty, it is a welcoming environment.
Anonymous - Industry reviewer
Assisted Living
February 28, 2018
LPN
These negative reviews were written by a disgruntled ex- employee who was fired. I know this ex-employee wrote at least three of these reviews. Caldwell house is very nice. The girls try their very hardest and so do the nurses. There has never been rats there, the employees don't leave the residents alone in the dining room and the nurses help the residents right away when they are not feeling well. We love the residents like they are family, every facility goes thru changes and seasons but these negative reviews were just not true.
SJ - Toured community
Assisted Living
October 6, 2017
Great Senior Community
I recently toured Caldwell House in Troy, Ohio and thought the community was very charming. Very clean, smelled great (lunch was being prepared). The staff was friendly and eager to show off their building. The residents were adorable!!
Response from Courtyard at Troy
January 9, 2018
Thank you for sharing your feedback; we appreciate your review of our community and we're so pleased that you enjoyed your visit with us!
Anonymous - Toured community
Assisted Living
May 20, 2017
I toured!!
I also had an okay tour of Caldwell House. The facility was nice as well, and the people that took us around was friendly and helpful. It was just not what I was looking for, I found another place that fit what we were looking for a little better.
Response from Courtyard at Troy
June 14, 2017
Thank you for sharing your experience; we appreciate your feedback and are so pleased that you enjoyed your visit with us!
Anonymous - Toured community
Assisted Living
December 16, 2016
A Good Tour
I had a good tour of this community. It is a nice place with kind people. The staff I came across was very friendly. The community looked nice and well-kept. My tour went well, and they were very nice to my family and myself.
Anonymous - Family/friend
Assisted Living
December 1, 2016
Not a Good Experience
We did not have a good experience at this community. They did not provide the services we paid for. They need to make several improvements with the care program. I would not recommend this community to anyone, it not a good place.
Janet - Family/friend
Assisted Living
November 19, 2016
Ohhh GOD NO!!
Staff is RUDE and LAZY. Facility is dirty , especially the disgusting dining room. Food gets served and staff disappears, leaving your loved one ( who may need extra help ) on their own, for over 30 minutes ( including the facilities director ). Dangerous if one of the residents were to choke or fall. Dishes Are DIRTY and staff doesn't care to provide clean ones. If your loved one is too sick to go to the dining room , they may or may not get a meal. Just depends on whether you want to pay an extra fee to have an aide take it to them ( at $3,700 a month , I guess thats NOT enough money to take a simple meal to someone who is sick ). And if your loved one is sick, good luck getting a nurse or an aide to check on them. And as for laundry , you may get it done once a month !! Seriously, this place isn't fit for a dog. Not ONE staff member is friendly , NOT ONE !! PLEASE , reconsider before placing your loved one here. Don't fall for the fake smile and the smoke they blow, they just want your money. They don't care about your loved one AT ALL!!
HORRIBLE COMMUNITY
Assisted Living
August 16, 2016
DO NOT TRUST THIS COMMUNITY
Caldwell house has so many issues! First off they pay there employees incredibly low! Aides make barely over minimum wage which results in high turn over. They are currently using a staffing agency because they cannot keep staff. Your loved one will also have different people caring for them. The Nurses are the same way. LOW LOW PAY. Again resulting in high turnover. They don't keep people longer than 3 months!!!! The Director ([Removed]) is new to the position and has no previous experience. Tons of management people have been fired since she took over. The staff is scared of her because they never know if its there last day. Families are constantly frustrated because billing is wrong. Food is horrible. House is dated. Rodents are constantly in the house. (You'll notice an abundance of rat traps throughout the community) Do yourself a favor and look elsewhere. This community has been going downhill for quite sometime.
Response from Courtyard at Troy
November 14, 2016
Thank you very much for sharing your comments with us. Senior Lifestyle prides itself on being a Best In Class provider for our residents as well as our employees. We invite you to reach out to us any time to discuss these comments further. Thank you.
Jack Omer, Regional Director of Operations
[removed]
Gina Ward, Regional Director of Health and Wellness
[removed]
Allison - Family/friend
Assisted Living
June 6, 2016
Internal Problems Affected Care
Caldwell House in Troy had several internal problems while my loved one was there. The ENTIRE staff changed over and everything was chaotic for several months. Their billing system was hard to understand and seemed inaccurate. Staffing on weekends and holidays was poor, especially for those residents who needed assistance with dressing and toilet needs. The food was nothing to write home about. The staff seemed to be trying but they were understaffed most days. I would not recommend this facility.
Response from Courtyard at Troy
June 13, 2016
Thank you very much for your feedback and I am sorry that your loved one had such a bad experience here at the Caldwell House. I am within my first 7 months as the Executive Director and yes we have had some turnover in our staff. We have been in a time of rebuilding to ensure we are giving the most positive, loving care possible. We have a new director of dining and a new summer menu that has been well received by all. Our Business Office Manager, who is not new to our community just new to her role, has completed her training and has a much better understanding of our accounting operations and has done a wonderful job communicating with residents and families. Again, I am so sorry for your poor experience! We have made lots of changes and are heading in the right direction. Should you like to discuss further please feel free to call me Stephanie Mahan, Executive Director, [removed].
Anonymous - Family/friend
Assisted Living
August 20, 2015
A Wonderful Community
Caldwell house is a very clean, well kept community with great staff. We checked a lot of assisted livings in the area for my dad and Caldwell House was by far the most affordable. Dad loves it there, he's made several friends and couldn't be happier. He also loves the food! Caldwell house is not very big and overwhelming for him. And the location is ideal. We couldn't be happier with our experience so far!
Anonymous - Family/friend
Assisted Living
July 29, 2015
This place is awful. The staff for the most part are not trained to deal with elderly, or just don't know what to do. I have seen all kinds of crazy things. Some of the staff are great, the girl who does the activities is wonderful with the residents, and so are most of the nurses. When staff complains out loud about having to care for someone, brush their teeth, clean their bottom or do their laundry, (that is another sore subject), then you need to find another line of work.
Viewing 1-17 out of 17 reviews
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Frequently Asked Questions about Courtyard at Troy
Courtyard at Troy offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Courtyard at Troy 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (937) 339-5199 to reach a resident at Courtyard at Troy.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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