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3352 N. 100 East, Provo, UT 84604
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LH
-
Child of resident/client
5.0
Review for Courtyard at Jamestown Assisted Living
We made a good choice and that we are happy with the care and attention the staff gives to our loved one. It is a great fit for our loved one and we don't have any worries knowing they are in good hands.
Also it is so nice to be able to go visit just to visit and enjoy being with our family member and not have to focus on having to fix something or take care of something while we are there.
About the facility Courtyard at Jamestown Assisted Living
Courtyard at Jamestown Assisted Living in Provo, UT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at Courtyard at Jamestown Assisted Living
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- High Acuity Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Restaurant Style Dining
- Guest Meals
- Professional Chef
- Vegetarian
- Meals Provided
- Special Dining Programs
- Room Service
- Anytime Dining
- International Cuisine
Room Amenities
- Handicap Accessible
- Ground Floor Units
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Air Conditioned
- Kitchenette
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
- Pet Care Available
Common areas
- Barber Shop
- Outdoor Common Areas
- Central Fireplace
- Library
- Computer or Media Center
- Beauty Salon
- Outside Patio
- Indoor Common Areas
- Meeting Room
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Raised Garden Beds
- Piano or Organ
- Game Room
- Golf Course or Putting Green
- Fitness Center
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Tai Chi
- Live Musical Performances
- Educational Speakers / Life Long Learning
- Wii Bowling
- Art Classes
- Birthday Parties
- Live Well Programs
- Activities On-site
- Karaoke
- Holiday Parties
- Stretching Classes
- Intergenerational Programs
- Pet-focused Programs
- Yoga / Chair Yoga
- Community Service Programs
- Live Dance or Theater Performances
- Reminiscence Programs
- Other Religious Services
- Dances
- Trivia Games
- Montessori Programs
- Sensory-based Programs
- Day Trips and Outings
- Gardening Club
- Brain fitness / Dakim
- Mormon/LDS Services
- Activities Off-site
- BBQs or Picnics
- Cooking Classes
- Devotional Activities On-Site
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Courtyard at Jamestown Assisted Living
3352 N. 100 East, Provo, UT 84604
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9.0
Review score
39 reviews
9.0
Review score
39 reviews
5 star
64%
4 star
18%
3 star
10%
2 star
0%
1 star
8%
9.9
Review score
48 reviews
9.9
Review score
48 reviews
5 star
83%
4 star
15%
3 star
0%
2 star
0%
1 star
2%
8.0
Review score
2 reviews
8.0
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Courtyard at Jamestown Assisted Living
Write a review
A Place for Mom has scored Courtyard at Jamestown Assisted Living with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Courtyard at Jamestown Assisted Living has 39 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Courtyard at Jamestown Assisted Living with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Courtyard at Jamestown Assisted Living has 39 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
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1-20 of 39 reviews
LH - Family/friend
Assisted Living
November 12, 2024
Review for Courtyard at Jamestown Assisted Living
We made a good choice and that we are happy with the care and attention the staff gives to our loved one. It is a great fit for our loved one and we don't have any worries knowing they are in good hands.
Also it is so nice to be able to go visit just to visit and enjoy being with our family member and not have to focus on having to fix something or take care of something while we are there.
David R - Family/friend
Assisted Living
September 3, 2024
Worth a look
We chose Courtyard at Jamestown Assisted Living because of the cleanliness and wide variety of activities offered.
The administration staff and kitchen management staff seem difficult at times.
Karen K - Family/friend
Assisted Living
June 17, 2024
A great place for loved ones
I'd give them a 6 for Activities if I could. Exercise class every morning. Usually chair exercises, but a different type each day of the week. Scenic drives, trip to store, movie night twice a week each. Musical groups come in once a week. Bingo. Crafts. The residents themselves run a weekly Bible Study class and two different chorus groups.
The facility has buffet lunches a day or two before Christmas, Easter, Mother's Day, and Thanksgiving. Residents eat free of course, and then it is [fee removed] per family member who comes--the family members make reservations ahead. They are really nice, and it is like the residents are hosting their family members for a change.
The families support the Halloween carnival and Easter Egg Hunt really well, so they are lots of fun to go to. Also they hold a fundraiser for a local charity each summer, with hot dogs and carnival activities and an antique car show that is really well supported. It really feels like a community there.
Anonymous - Family/friend
Memory Care
June 3, 2024
Recommended
The Staff at Courtyard at Jamestown Assisted Living are very friendly and helpful! The housekeeping ladies keep the facility immaculate!! And they are so sweet and friendly! I think communication with the family is good. And when I am there at mealtimes it always smells so good! I still worry about my loved one not getting enough to eat. Overall, I would definitely recommend Courtyard at Jamestown to anyone! I am so happy that my loved one has such a great place. It was the only thing that made me feel better about him leaving our home!
Anonymous - Family/friend
Assisted Living
March 13, 2024
Review for Courtyard at Jamestown Assisted Living
I'm very pleased with the care given here in some of the most difficult of circumstances. I would recommend this facility to my friends.
Anonymous - Family/friend
Assisted Living
November 13, 2023
"I feel truly loved here!" A smooth, peaceful transition.
I feel peace knowing that mom is well cared for in all ways being at Courtyard at Jamestown Assisted Living. Most especially, she relates a sensitivity to her particular needs and desires. "Everyone knows my name. "
Karen - Family/friend
Memory Care
May 12, 2023
Great Experiences with the Courtyard at Jamestown
One of the best things about the Courtyard is taking the residents on excursions 3 times a week and providing activities during the day!
Layne M - Family/friend
Memory Care
March 27, 2023
Worse than terrible
My loved was able to physically walk, unassisted into Jamestown memory care. After 20 days in Jamestown they could not walk, had 18 documented falls, and was medically confined to a wheel chair. After transferring to a new facility there are walking again after 10 days, and has had zero falls. Needless to say I was not happy with the care provided and would not recommend this facility to anyone,.
anonymous - Family/friend
Assisted Living
October 25, 2022
friendly staff
We really like how the community is close to home it makes visiting easy, and our loved one seems very satisfied with the meals and dining. We would recommend this community to other families based on our experience
Susan - Family/friend
Memory Care
July 1, 2022
Horrible!
Do not put your loved one in Jamestown in Provo. We had my mother there for less that a month and it was a terrible experience. They don't have the staff to do what they will say they will do. They were extremely rude to my mother and DID NOT inform visitors when most of their residents were in quarantine with covid. Memory care is dirty and the have the residents wear dingy towel like bibs. Our mothers sheets were not changed, her laundry was not done, they said they didn't have the staff to help her shower. The directors are too ill with illnesses of their own to Train or help with any issues (this information came from the director of memory care-[name removed].)
Now that we have her moved to another care center, we see how terrible Jamestown Memory Care really is. DO NOT put a loved one there. We wish we could have seen the truth about this place before putting our mother there. I feel badly for the residents that are still there. So sad.
Anonymous - Family/friend
Assisted Living
April 25, 2022
Courtyard at Jamestown is a great place. they care a lot for your parents. it can be a bit pricey, but if you can afford it, it's worth it.
anonymous - Resident/client
Assisted Living
January 31, 2022
With the current situation of our country, this is a good place to be. I'm glad to be here.
When we fist moved in, when you walked in, there was such an atmosphere of happiness and health. It was just wonderful. I thought "This is where I want to be." I liked not having to cook my own meals. They are struggling right now with the pandemic, so it's not as good as it was when we first got here. But they're doing the best that they can. When we first moved in, it was definitely a 5/5. But the food and general service has gone downhill a bit. They can't get the help they need to keep it clean like they would like to, but they're working around the clock and doing the best they can with the staff they have. And when they do come in and clean, they do a superb job. Right now they're at every other week, instead of every week. They're just having a hard time meeting the needs of everyone. The staff are very friendly, although you can tell they're stressed. They lost their social director, who was top notch, and a big part of the friendly atmosphere, but that's starting to come back. Their activities are outstanding. Even amidst the challenges, I am thrilled to be here. I like the community. Our church on-site is wonderful too. There's just a good support system here. It's nice to go to the dining room and sit together and visit and get to know each other. Of course at this age, we repeat ourselves often. But I love the relationships I have with the residents and the friendliness of the community. I image there are Covid complications everywhere, as there are here. But overall, it is top notch here.
anonymous - Family/friend
Assisted Living
November 29, 2021
Positive experience
We chose Courtyard at Jamestown because of the fact that they had quick availability and also we had some friends who actually worked here so it was nice having familiar faces. Overall I would recommend them to others looking.
Christine L - Family/friend
Independent Living
October 21, 2021
Highly recommend
We chose Courtyard at Jamestown because the location of the facility, he grew up in the general area and actually ended up knowing a few people who lived here. The staff members and residents were so overwhelming welcoming and friendly that it made it such an easy decision for him, it was such a smooth transition. He is very happy here and it has been so fitting in every aspect. I would recommend to others looking.
Stacy S - Toured community
Assisted Living
October 1, 2021
My tour review
I really liked this community, the rooms were just a little dated. They are currently In the process of remodeling. Also the place was not avail at the time and we needed something a little faster.
Chris H - Family/friend
Assisted Living
June 1, 2021
Overall a good community
Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others
Jen - Toured community
Independent Living
May 11, 2021
Our Tour Experience
This would have been our second choice. My loved one absolutely fell in love with this place. The amount and types of activities really appealed to her. She is LDS, and they had a whole center based around that. The food was excellent. The friendliness of the staff was really awesome. The part I didn’t care for was the sales process. At first we had a really great experience. I talked to the marketing director at least twice before we came on our tour, and she and I had very long conversations about my loved one's preferences and things for her to see and experience on the tour, as well as what some of her fears were around moving. In hind sight, I feel like the marketing director listened and then was like - this is how I can sell you on this. Then when we got there, the pricing and availability changed drastically from what she had told me on the phone. We had gotten my loved one so excited to live there, and then there was absolutely no way we could afford it. My loved one gave me the most crestfallen look. Clearly this woman didn’t listen during our conversation, which created an awkward situation. We still loved the environment. It didn’t feel like an old person’s home in the traditional sense. They really encouraged interactions between the residents. We actually saw residents out and about interacting, and my loved one was able to talk with them and get a feel for the community, which is what she was looking for. It was just a matter of pricing.
Kathryn I - Family/friend
Memory Care
April 28, 2021
Exceptional individualized care
We chose Courtyard at Jamestown initially because my mother had friends who had lived there and they all had good experiences. Then, when she toured she liked the feel and look of it and thought it would be a good fit for them. My dad is in their enhanced memory care unit and his room is not huge, but it is perfectly adequate for what he needs right now. We like the fact that they try as much as possible to keep the residents out of their rooms doing activities and interacting with others during the day. Their activities director and the staff members who help with activities are AMAZING. They have calendars that are filled with activities every single day and they have a great variety. The staff really interact and keep track of each individual and their needs and what they like and dislike. They really just go above and beyond for their residents. It is pretty expensive, but I believe it is worth it because of the amount of personalized care that they are receiving every single day. I would highly recommend this facility to others who are looking.
anonymous - Family/friend
Assisted Living
March 24, 2021
my experience
The director seems to tell you to want you want to hear vs reality. The communication is about average between the family and the staff. I would want people to research this community before making their decision
Jody Berger - Family/friend
Memory Care
May 18, 2020
Best place ever
My mother was only there for about 6 months, but the staff even during that short time was unbelievable. The meals were second to none. There was a flu that went around and the staff made sure they immediately took action to protect the residents. During Covid-19, the community was very quick to act and ensure the safety of all the residents. We had a wonderful experience here.
The value of the community was definitely worth it. The in-house caregiving staff was amazing. They were all very caring and quick to react when needed. At the end of February my mother briefly had to go to hospital and then rehab. The RN that they brought in, however, wasn't able to detect an affliction that my mother had.
They provided a ton of activities for the residents. My mother didn't often participate in the actives, but when she did, she loved it! I don't think I've ever seen such a quantity of activities provided at a community like this, but also the variety was outstanding.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Utah regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Utah regulations for Assisted Living.
Frequently Asked Questions about Courtyard at Jamestown Assisted Living
Courtyard at Jamestown Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Courtyard at Jamestown Assisted Living 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (801) 377-3730 to reach a resident at Courtyard at Jamestown Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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