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They go the extra mile and are always there for you no matter what the situation. Every single person from General Manager to the janitorial are the top. Excellence is who they are and we deeply appreciate them for taking such good care of our parents!","reviewerDisplayName":"Frederick","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review ","reviewContent":"I am providing a 5 Star Rating for [name removed], the Director of Memory Care at Coterie. Having a close dear friend diagnosed with dementia is very difficult and emotional. After looking at residences for her in the East Bay and S.F. we placed her at Coterie, SF.\n\nAfter making the decision to place our friend at Coterie, SF, \nChristina is a key reason we are so comfortable with her being there.\nShe is on top of issues, an excellent communicator, compassionate, and passionate about the residents in her care. She is very accessible, and really knows her residents, with their best interests at heart. She is the reason I am so comfortable with our friend being at Coterie. \n\n","reviewerDisplayName":"M Harrison","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Fantastic experience","reviewContent":"The Coterie provides nurturing and thoughtful care and support to every memory resident. My mother resided at two memory care facilities before we learned about The Coterie. What a blessing it was to discover such a remarkable place! My mother felt right at home and so did I! The caring and professional staff quickly learn the abilities and limitations of each resident, and work to enhance their experience through engaging activities and crafts, song and dance, and live music. The food is excellent, and meals are frequently accompanied by live music. The staff are vigilant and caring. My mother has been a fortunate resident for about 14-months. I’d also like to acknowledge that The Coterie’s Memory Floor Director, [name removed]., has much to do with the Memory Care floor’s success. She is responsive and supportive to the residents and families. She sets high standards for her staff, but always manages to inject humor and compassion in everything she does. ","reviewerDisplayName":"Christian S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Outstanding Home and Community for Your Loved One","reviewContent":"My aunt lived at Coterie since it opened. She was the 2nd move in. The building is beautiful and stately. The food is incredible. Its like living in a Four Seasons. But the best attribute is the staff. They took loving care of my aunt and that allowed me to relax knowing that I had that support. I highly recommend Coterie for your loved one.","reviewerDisplayName":"Nichol B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Coterie Cathedral Hill","reviewContent":"Excellent facility. Well staffed and excellent food and care. And way less expensive than the other nice places. ","reviewerDisplayName":"TL","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Coterie Cathedral Hill","reviewContent":"Coterie Memory Care is the perfect place for my sister. I have watched her settle in, feel secure in a beautiful environment. \n\nMy highest praise goes to directors and staff. Exceptional leadership and communication by the directors show the way. All are competent, compassionate, skillfully caring for each resident, their unique needs and behaviors. It is clear they how much they care. I see this daily. They not only care for the residents but also for their families. It was so difficult when my sister was diagnosed with dementia, difficult to understand and to know how to handle. Their actions and words are teaching us. Monthly support groups add needed advice and experience sharing. My family is learning how to be with our loved one, how best to respond to her. \n\nAdministrators and Directors are visible, accessible, responsive. When I had a concern, they really listened. We worked together for the benefit of all. \n\nMy sister is happy at Coterie, calling it home.","reviewerDisplayName":"Joan ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Exceeded Our Lofty Expectations ","reviewContent":"Unfortunately, our family recently had to place my mother into a residential care facility which featured a memory care unit. With the help of an agent, we were directed to three different facilities. Although the other two residences provided viable options, once we entered the Coterie property, we were greeted by the staff as if we were checking in at a four star hotel. The property itself has the feel of a luxury hotel with the three restaurant options, full bar and movie theater. Our collective opinion after the tour of Coterie was when can we as an entire family move in. We quickly decided to place my mom at Coterie, and the staff made our mother’s placement seamless. As stated previously, the amenities at Coterie our first class, but in reality, our primary goal was to place my mother in a community where she could thrive with a dedicated staff. Coterie exceeded our expectations with the exceptional staff in the memory care unit who have made her feel like she’s never left home. ","reviewerDisplayName":"Darren ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Coterie Cathedral Hill Review","reviewContent":"We are extremely satisfied with the involvement of all Coterie management levels (Executives, Directors, and staff members at all levels/shifts) in caring for my sister and augmenting our knowledge as caregivers. \nMy sister joined the Coterie Cathedral Hill Memory Care community on [date removed]\nI visited her over 40 times at different hours of the day, primarily during meals. \nThe Memory Care directors and staff encourage everyone and they actively participate during meals, in exercise classes , and various entertainment and educational activities to maximize community satisfaction.\nWe also appreciate the monthly support group meetings; primarily the opportunity to interact and learn from Coterie management and the other caregivers.\nLastly, we are thankful for the overall quality of Coterie care, their dedicated management efforts that justify our investment; and knowing that my sister is contented.","reviewerDisplayName":"William N.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Authentic and attentive care ","reviewContent":"Our mom, who has advance Alzheimer's Disease, is living at Coterie Cathedral Hill and is lovingly cared for by a staff who are authentic, attentive, creative, and respectful. \n\nThe caregivers at Coterie continually provide creative ways to engage memory care residents with art, music, exercise, conversation, and movies throughout the day. The guided activities can provide a natural sense of belonging and inclusion which frees the residents to interact with their current abilities. \n\nThey take the time to get to know each resident and are skilled at using personal relationships to manage the moods and inevitable changes that accompany dementia.\n\nAs a family member who lives in another state, I'm grateful to the Memory Care Director for her willingness to provide open communication. She is available for questions and updates, and facilitates phone/FaceTime opportunities for me and my mom.\n\nCoterie Cathedral Hill is a silver lining in life with Alzheimer's.","reviewerDisplayName":"Sally ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Memory Care Director is amazing!","reviewContent":"Words cannot express our deepest appreciation for all the care and support the director of the memory care provides our mother. 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<h3>Coterie Cathedral Hill<br></h3>Discover a new vision of luxury senior living, now brought to life at Coterie Cathedral Hill.<br><br>Built from the ground up, with modern interiors by March and White Design, Coterie is thoughtfully crafted for older adults who seek a lifestyle of abundant style, wellness, and social connection.<br>Whether you lead an independent lifestyle or need the extra support of assisted living or memory care, Coterie’s team is always on hand to offer the right level of service.<br><br>Coterie’s elegantly appointed private residences abound with fine finishes and smart home conveniences, while amenities offer refined spaces where you can follow your interests and connect with your neighbors. <br><br>Because living well is truly a way of life at Coterie, the approach to wellness is guided by Mayo Clinic’s Healthy Living Program, which offers a roadmap for residents to follow as they pursue fitness goals, order from restaurant menus, and maintain their emotional well-being. Additionally, Coterie’s fine dining menus are built in collaboration with Mayo Clinic to address the unique nutritional needs of older adults.<br><br>With its prime placement in the heart of the city, Coterie Cathedral Hill also puts you in easy reach of the area’s best museums, performance spaces, parks, and restaurants.<br><br>Most important, Coterie is a vibrant community where residents pursue joy and meaning – and do so in style.
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