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3701 West 183rd Street, Hazel Crest, IL 60429
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Anonymous
-
Family/friend
5.0
They take excellent care of the residents
The staff here is great and they really seem to care about the patients and their families. It is always clean here, and everyone seems to be happy and ready to help. They also take excellent care of the residents.
About the facility Citadel Estates-Hazel Crest
Citadel Estates-Hazel Crest in Hazel Crest, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at Citadel Estates-Hazel Crest
Healthcare Services
- Staffing & Ancillary Services
- Diabetic Care
- Memory Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Bath Tubs
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Services
- Beautician
Languages spoken
- English
Activities
- Activities Off-site
- Devotional Activities On-Site
- Activities On-site
Compare
Citadel Estates-Hazel Crest
3701 West 183rd Street, Hazel Crest, IL 60429
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Porter Place Memory Care
17833 S Harlem Ave, Tinley Park, IL 60477
3.0
Review score
15 reviews
3.0
Review score
15 reviews
5 star
60%
4 star
20%
3 star
7%
2 star
0%
1 star
13%
9.9
Review score
121 reviews
9.9
Review score
121 reviews
5 star
90%
4 star
7%
3 star
0%
2 star
1%
1 star
2%
9.8
Review score
70 reviews
9.8
Review score
70 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
9.7
Review score
81 reviews
9.7
Review score
81 reviews
5 star
69%
4 star
23%
3 star
5%
2 star
1%
1 star
2%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Reviews
for Citadel Estates-Hazel Crest
Write a review
A Place for Mom has scored Citadel Estates-Hazel Crest with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Citadel Estates-Hazel Crest has 15 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.1
Care Services
4.0
Staff
4.0
Meals & Dining
1.0
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Citadel Estates-Hazel Crest with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Citadel Estates-Hazel Crest has 15 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Anonymous - Family/friend
Independent Living
October 15, 2024
Secure Facility
It is a secure and safe environment and easily accessible from most areas. They strictly adhere to all medication protocols. They know each of the residents and work with the families to accommodate their needs. The administrative staff is knowledgeable, friendly, competent and accessible.
The food, according to residents, is awful. Selection, appearance, taste and combination. It appears overcooked and unappetizing. Some are now asking for peanut butter and jelly in lieu of the meal.
Anonymous - Family/friend
Memory Care
May 2, 2019
Report!!!!
This building is against all state regulations. This organization allows nursing home residents without the proper care and staff. They do not have a Director of Nursing, NO nurses, few CNAS, and lack of knowledge caregivers. The building’s maintenance is very disappointing for the rate residents pay. The communication amongst administration is poor.
Anonymous - Family/friend
Memory Care
March 6, 2017
Unprofessional Staff!!
I am not pleased at all with how things had went for my dad while he was in there care. The staff was very unprofessional with how they handled things in all matters and am very upset with this company. I would rate them the lowest score I could possible give them and would not recommend them to anyone. I also do not appreciate that after all the complaints I had put into management I did not receive not one call back.
Anonymous - Family/friend
Memory Care
October 20, 2015
They take excellent care of the residents
The staff here is great and they really seem to care about the patients and their families. It is always clean here, and everyone seems to be happy and ready to help. They also take excellent care of the residents.
Anonymous - Family/friend
Memory Care
September 25, 2015
The cleanliness was very pleasant
Arden Courts of Hazel Crest was convenient for me and also it was much better than other places I visited before making my decision. The cleanliness and the smell of the facility was pleasant compared to other facilities which was one of the reasons I chose this place the staff was friendly and knowledgeable.
Anonymous - Family/friend
Memory Care
July 15, 2015
Friendly staff, great individualized care!
Arden Courts of Hazel Crest is a very nice place, overall. The staff here is friendly and professional, and they do a great job taking care of the people who live here. I really appreciate the degree of individualized care that each residents gets, they really try to find what works best for each person as an individual.
Anonymous - Toured community
Memory Care
February 17, 2015
This facility is nice, but does not accept Medicaid. Would need to transfer Mom once assets ran out.
Anonymous - Family/friend
Memory Care
December 29, 2014
good overall
They did a good job of explaining why they were designed the way they were. One area they could improve on though is this: before we found the place my father was able to walk, feed himself, and shower, but once he lost his capacity to do those things it was not working out. They could have been better at explaining what they are good at (dealing with people with dementia) and what they are not good at (giving full-time care).
Anonymous - Industry reviewer
Memory Care
December 12, 2014
Very Impressed
I would highly recommend Arden Courts in Hazel Crest to others. The community is a very nice, home like environment, and the staff are very friendly and caring. Everyone is trained in Alzheimer's and Dementia care and they really seem to have a passion for what they do. In addition to providing great care, they also are a great source of education and support to the community by offering monthly caregiver support groups, and free educational seminars. They also have a resource library available and will be more than happy to provide you with information and brochures on topics like communication tips, behaviors,and dementia basics just to name a few. I was very impressed with this community and I would recommend them to others.
Anonymous - Family/friend
Memory Care
November 4, 2014
I would highly recommend them.
We were only there for two weeks, to transition back to home, but I would highly recommend them. They had very good care, and were really attentive. The staff is friendly. and they had quite a few activities for the residents which was really nice. I never had any complaints about the food at all, it was good too.
DonnaT - Family/friend
Memory Care
June 11, 2014
Arden Courts of Hazel Crest
We toured four facilities, but decided on Arden Courts of Hazel Crest. We felt comfortable with the staff and were confident Mom would receive the care that she needs. Mom is enjoying the activities, has gained weight and is taking less anxiety pills. When she gets turned around, there is always someone to help her find her room. We are very happy with Arden Courts of Hazel Crest. Kudos to Eric, Star and Rose for making Mom feel welcome!
Colleen - Family/friend
Memory Care
May 29, 2014
Your Loved Will Feel At Home
Wonderful place the day my father moved in the director Eric walked up to my father and said welcome home he made the move in so much easier for us and my father. Anything I have needed wether it was information or postponing moving my father Eric went out of his way to help. The caregivers, activities directors, receptionist , nurse and all the employees are all wonderful and make not only my father feel at home but his family too. So happy I chose Arden Courts of Hazel Crest.
Loved One - Family/friend
Memory Care
April 9, 2014
So Far, So Good!
Everything seems to be going very well here! During the move-in process, and they were fantastic! They were incredibly welcoming, and people walked by individually and introduced themselves! The Executive Director was very helpful with the move-in, and even came in on a Saturday to help us!
Bill - Family/friend
Memory Care
March 11, 2014
Arden courts
We are very pleased so far. The folks that work at Arden courts could not be friendlier. My mom is getting exceptional care!
Family Member - Family/friend
Memory Care
February 21, 2014
I can't think of anything that could be done better.
I can't think of anything that could be done better. They are clean and very friendly. They are quick to respond and the activities are fantastic! I am there all the time and they are wonderful. It is also a great value.
Viewing 1-15 out of 15 reviews
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Frequently Asked Questions about Citadel Estates-Hazel Crest
Citadel Estates-Hazel Crest offers Studio. Learn more.
A Place for Mom has scored Citadel Estates-Hazel Crest 3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (708) 799-7099 to reach a resident at Citadel Estates-Hazel Crest.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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