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221 11th Ave, Moline, IL 61265
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66 Floor plans available
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Mike Vickerman
-
Sibling of resident/client
5.0
Wonderful Staff
Great people,went above n beyond for my brother,such a wonderful place of comfort n care,can't thank you enough for the kind n loving care you gave my brother.Many thanks to [names removed] and the rest of you all.
About the facility Charter Memory Care of Moline
Charter Memory Care of Moline offers a thoughtfully designed community for those with Alzheimer’s, dementia, or other forms of memory loss. Clear sightlines, secure entrances, and safe outdoor spaces add to your loved one’s comfort and safety. You’ll find a charming courtyard with plenty of seating, a welcoming community kitchen for activities and events, and plenty of space for intimate conversations and fun games.
You’ll find this community in a quiet area of Moline, Illinois, just south of the Mississippi River. Charter Memory Care of Moline is next to McCandless Park, giving you and your loved one plenty of opportunities to enjoy the fresh air. The Broadway Historic District, full of Victorian-style homes, hosts events and preservation activities during the year. Other highlights of the area include the Fryxell Geology Museum, Quad City Botanical Center, and numerous shops and restaurants.
Charter Memory Care of Moline Services and Amenities
Whether your loved one likes to stay physically active or prefers soothing music therapy, there’s a wide variety of activities for them to enjoy in this community. Parties, worship services, intergenerational programs, and community excursions will keep your loved one engaged. They can also visit the movie theater or library whenever they’d like. The...
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Senior living options offered
Memory Care
Pricing for Charter Memory Care of Moline
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Memory Care of Moline
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Compare
Charter Memory Care of Moline
221 11th Ave, Moline, IL 61265
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9.1
Review score
17 reviews
9.1
Review score
17 reviews
5 star
70%
4 star
12%
3 star
18%
2 star
0%
1 star
0%
9.0
Review score
13 reviews
9.0
Review score
13 reviews
5 star
69%
4 star
23%
3 star
8%
2 star
0%
1 star
0%
8.9
Review score
13 reviews
8.9
Review score
13 reviews
5 star
46%
4 star
38%
3 star
8%
2 star
8%
1 star
0%
8.9
Review score
9 reviews
8.9
Review score
9 reviews
5 star
44%
4 star
56%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Charter Memory Care of Moline
Healthcare Services
- Memory Care
- Diabetic Care
- Staffing & Ancillary Services
- Medication Management
- Non-Ambulatory Care
- Incontinence Care
Meals & Dining
- Meals Provided
- Special Dining Programs
- Restaurant Style Dining
Room Amenities
- Wi-Fi/high-speed internet
- Air Conditioned
- Wheelchair Accessible Showers
- Kitchenette
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Common areas
- Beauty Salon
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
- Private Bath
- Library
- Indoor Common Areas
Recreational areas
- Arts and Crafts Center
- Movie or Theater Room
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Art Classes
- Live Musical Performances
- Birthday Parties
- BBQs or Picnics
- Live Well Programs
- Montessori Programs
- Gardening Club
- Activities On-site
- Holiday Parties
- Activities Off-site
Reviews
for Charter Memory Care of Moline
Write a review
A Place for Mom has scored Charter Memory Care of Moline with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charter Memory Care of Moline has 17 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
5.0
Meals & Dining
5.0
Activities
4.6
Value for Cost
4.7
A Place for Mom has scored Charter Memory Care of Moline with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charter Memory Care of Moline has 17 reviews with an average "overall experience" of 4.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Anonymous - Family/friend
Memory Care
July 12, 2024
Our family's experience
Overall experience = Most recently , this facility has been acquired by a new management team in May. The Cedarhurst name is gone and the facility is now Charter Memory Care.... and while it is still too early to completely assess the changes that are supposedly underway I am not fully convinced that what I'm seeing actually translates to an improved experience for residents.
Cleanliness - as the facility is generally clean with occasional times (weekends mostly) when a bit more effort could be made to keep things more tidy.
Friendliness of the staff - in that most staff is very friendly despite a noticeable rate of employee turnover. Those who have been here long-term are exceptionally kind and caring, new staff who choose to stay are also very kind and welcoming... but with so many who choose not to stay there is a perennial need for experienced staff to pull extra shift and outside agency workers to be brought in for coverage.
Quality of care - The ongoing level of staffing and turnover makes providing great care much more difficult and it is noticeable.
Meals and dining -as much for the way they care for the residents as for the meals they prepare. Their menus range from fairly ordinary kinds of meals like we'd prepare for our loved ones and ourselves at home to restaurant quality offerings all served with genuine kindness.
Activities - Sadly, this is where I've noticed a significant decline. In march of this year this facility lost their EXCEPTIONAL Life Enrichment Director to health concerns and subsequent retirement. In her absence there has been a noticeable void in offerings for residents. That was followed by a significant health concern for the new LED which caused a "slow start" to a new way of doing things. Then in May when the new management team arrived the LED seemed consumed by new training sessions that kept her chained to her desk and away from residents, unavailable to engage in many of the activities previously offered. Quite noticeably absent now are events designed to engage families with their residents along with facility-to-family communication in the form of event calendars and invitations etc. While I see some movement toward trying to reignite what had been a vibrant slate of ability-appropriate activities some things simply seem to have disappeared. I fear that some of these changes are likely to be a permanent philosophical/management shift.
Value for cost - Cost has always been a consideration for our family and we were pleased to have found a place that we could afford for our father's care. Some of what convinced us to choose this facility over others has gone away but many items including costs have remained the same so we continue to feel that this facility is a good value compared to others
Mike Vickerman - Family/friend
Memory Care
March 30, 2024
Wonderful Staff
Great people,went above n beyond for my brother,such a wonderful place of comfort n care,can't thank you enough for the kind n loving care you gave my brother.Many thanks to [names removed] and the rest of you all.
Response from Charter Memory Care of Moline
April 8, 2024
Thank you for your heartfelt feedback! We're honored to have been able to provide comfort and care to your brother. Your words mean a lot to us, and we'll be sure to pass on your gratitude to the team members you mentioned. We're here for you and your family, and we appreciate your trust in us.
Anonymous - Family/friend
Memory Care
December 15, 2023
Review for Cedarhurst Memory Care of Moline
I would recommend this location. Also when I take mom out for lunch, I call ahead and they have her ready and at the door....coat and all. I picked this community because of the price followed by size and staff. Location is good.
Lynn - Family/friend
Memory Care
October 5, 2023
genuinely caring staff
When it comes to the friendliness of the staff and the different activities they have for the residents, that gets a 5+. The atmosphere is very "home-like" and the staff is very loving.
Their activities director is very creative and she plans many events (both ordinary and special) for residents of all ability levels. The entire facility goes out of their way to make life enjoyable for those living there.
Georgia - Family/friend
Memory Care
June 7, 2023
The Best of the Best!
Cedarhurst Memory Care of Moline is wonderful! We chose this facility for our sister who has Dementia. We are very happy with all that they do with their residents. There are many opportunities and activities for the residents to choose from each day. We were happy to see all the entertainment they have, which they allow family members to attend/join their loved ones. The staff goes to great lengths to decorate the common areas for each season and the buffets are so scrumptious. Everyone is very nice and helpful! We are really pleased with this facility. We highly recommend Cedarhurst Memory Care of Moline for your loved one!!!!!!
Bill - Family/friend
Memory Care
February 6, 2023
Friendly Staff
My experience with the people was very positive. The pricing was very similiar, to a previous facility. They were extremely outgoing and explained things. The facility seemed more secure. Overall, I would recommend to other families, based on my limited experience. The head of nursing was very good.
anonymous - Toured community
Memory Care
March 10, 2022
Tour of Cedarhurst
We toured with Senior Star and it was a good tour. The staff were friendly and helpful but we just did not feel it was as good a quality facility as another one that we were looking into. My loved one also did not need this specific type of care yet. It was ultimately his decision and he felt more comfortable at another place.
Heather J - Family/friend
Memory Care
May 26, 2021
Great experience
We chose Amber Ridge Memory Care because of the location as well as the value for the money. The staff members have been really good with communication throughout everything that has been going on. Overall it has been a great experience and I would recommend to others who are looking.
Response from Charter Memory Care of Moline
June 1, 2021
We're honored by your recommendation Heather. It was good to read that you've had a great experience, that the location is perfect for you, and that you feel we provide great value. We're glad that the communication from the team has been excellent, and want to thank you for such wonderful feedback!
Paula Bird - Family/friend
Memory Care
April 5, 2019
Dad's New Home
The best decision we ever made was to place dad here,clean,friendly staff,family atmosphere,Very attentive to residents and their needs,They really make you feel like family and include everyone in activities.I can finally leave having the confidence that dad is being very well taken care of.
Julie Gambon - Family/friend
Memory Care
November 12, 2018
We have been very pleased with the care provided at amber ridge the locked unit provides piece of mind as many are exit seeking when they first arrive, the place is spotless and very homey. The staff is caring and treat the residents with kindness and respect, all of the staff is well trained in dealing with patients at all levels of dementia and redirect appropriately. The building is well maintained and the courtyard garden was a beautiful place to spend time when the weather was good. The food looks good and the residents are given choices as to what they wish to eat. My mom is thriving with the exercise, socialization and three meals a day which she was refusing when in her own home .
Anonymous - Toured community
Memory Care
February 9, 2018
Lovely facility. Memory care only.
Anonymous - Toured community
Memory Care
September 8, 2017
We toured this community for care for mom. We liked the friendly staff and the clean community that had a lot to offer. We liked knowing that they offered good activities and a nice variety of the meals. We wanted a more home feeling and a small community for her care.We would recommend that other families tour this community for the care of a loved one.
Laura - Family/friend
Memory Care
May 22, 2016
Caring Staff at Amber Ridge Memory Care
Our family is so appreciative of the staff & facility at Amber Ridge Memory Care in Moline, IL. Our dad has lived there for over two months. It is very obvious that every staff member is well trained to work with the Alzheimer's residence. The facility has engaging activities for the residence. The food is yummy and healthy. The outside courtyard in the center of the building is beautiful. The staff creates a very warm, caring and safe atmosphere for all. Our family members are spread over three different states. My siblings and I all feel very blessed having Dad in this wonderful care center.
Anonymous - Family/friend
Memory Care
March 22, 2016
New Resident
My sister has only been at Amber Ridge for a week, but it was the best choice we could have made for her. She is happy in her own little world and the staff is very attentive to her needs.
Anonymous - Family/friend
Memory Care
January 9, 2016
Not a Good Fit
Amber Ridge is a facility with two levels. My father had a lower level room where there are about 7 apartments. The lower level was not a good fit for my father because he was too sick to be that far away from the nursing staff.
The lower level is not staffed and the residents are brought upstairs during the day. So they sit in the community room and take naps or play games.
There is only one nurse on duty and three to five aids. On Sundays there isn't any management available at the facility or activities going on.
I would suggest you keep a close eye on your loved one to make sure their needs are being met.
Response from Charter Memory Care of Moline
January 21, 2016
Thank you for your comments I appreciate your feedback about your father’s stay here at Amber Ridge Memory Care.
While there are two levels to our community both levels are fully staffed on all shifts. At Amber Ridge our activity programming is such that we utilize a Montessori method of keeping our residents engaged and fulfilled.
There is a designated “Manager on Duty” on the weekends, including Sundays. The manager on duty is available to the employees, residents, and families for any purpose or assistance. In addition we employ highly trained Certified Nursing Assistants to provide care and programming. Our Resident Services Director is also on call to respond and consult on care issues. I am also available around the clock, 7 days a week, to listen to meet with residents and families.
Sincerely,
Richele Larson – Executive Director
Anonymous - Toured community
Memory Care
July 21, 2015
Everything I saw was very good. The place was clean people very friendly. Had everything I would want for my mom. Answered all the question I had and concerns.
Son - Family/friend
Memory Care
November 26, 2013
I Wish We Moved Mom In Earlier
I'd give the whole place a good solid 4. The care is good and they have her involved in some activities. I'm not there all the time to see them but I know they took her out last week to the festival of trees. Jane is the administrator of the memory care there and she's really hands on. She's actively engaged and the place is nice. They keep it very clean. There's maybe 40 residents there. She used to be in assisted living with over 100 residents and she's getting much more personalized care at Amber Ridge. I kind of wish I'd moved her a year earlier. They help her with everything. They dress her in the morning for breakfast and her bed is made up first thing - it's really nice. It's kept tidy and clean.
Viewing 1-17 out of 17 reviews
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Charter Memory Care of Moline offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Charter Memory Care of Moline 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (309) 757-7744 to reach a resident at Charter Memory Care of Moline.
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