CERTUS at Waterford Lakes

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CERTUS at Waterford Lakes

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I was distraught over their decision. In my opinion, I view a memory care unit within an Assisted living facility a back hallway warehouse---a place for your loved one to go to die! And that's exactly what happened! I would highly recommend a family looking for a memory care facility to take a hard look at a place like Certus---a facility dedicated to memory care.\n\nThe concept of Certus is science based.\nMain Floor living allowing the residents to move about freely. No stairs.\nCoordinator was informative, helpful and supportive. Nurse was the same and kept family members informed. Facility was clean. Activities available and residents encouraged to attend.\nFriendly receptionist.\nFood was average\nOften difficult to reach resident on the facility phone.\nThanks for your help on the front end of this journey and on the backend. I know you'll use these comments to help other families do research for their family members.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our families experience ","reviewContent":"This is an amazing facility. My mom was there about a year before passing away a few days ago. When incontinence became an issue at her last residence, we knew we had to find her a new place. That's when I contacted you and how we wound up at Certus. All I can say is thank you a thousand times over. My mother was always clean and well taken care of even though her memory loss made her aggressive and difficult to care for at times. I can't recommend Certus enough. When she became a hospice patient, they allowed her to stay on instead of going to a nursing home. This allowed her to age in place and pass away peacefully with dignity and grace. Please recommend Certus to everyone. We all should be lucky enough to have the care Certus provides as we age.","reviewerDisplayName":"Julie","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Top notch","reviewContent":"The staff at Certus are great. They know everyone's name, are friendly, helpful and able to answer questions or respond to needs. They are kind and patient with residents.\nThe facility itself is pleasant with large open spaces and good lighting where residents can walk, sit, and enjoy the surroundings. Food seems to be quite good. There are daily activities to engage residents in physical motion or to stimulate their minds. Special occasions such as holidays and birthdays are noted and celebrated. Periodically musicians visit to play for the residents.\nCertus is quite a cut above a number of facilities.","reviewerDisplayName":"Carol","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Cares for patient and their loved ones","reviewContent":"This was my 3rd time dealing with facilities after my FIL and my Mom. This facility is the best of the three. The facility is clean smells good and all clients are safe. The staff is very caring and have become like family. The fact that all medical visits makes it easy as no need to take them out.a variety of activities and entertainment is readily available but not all clients go but they work at trying to engage them as much as possible. Open communication with staff and opportunities to engage family inc caregiving meetings help us deal with this tragic journey. Diet has been a slight issue but it boils down to preferences but the chef is very caring and tried to accommodate all request and offers a lot of choices to encourage them to eat. In our case my hub can't remember how to use utensils to feed himself and they try to give him things easy to handle and stuff he likes. I'm never afraid to ask any questions whether it be medical, dietary, activities, or what ifs. I have even gotten a background ck so I can volunteer later. Most facilities in past had increases yearly and they do increase about 1% a quarter but I get it costs for everything goes up from food utilities to staffing . I do wish facilities would offer a lock in for a period of time. I was impressed when pharmacy contract expired that they thought outside of the box and found a different pharmacy across from the facility that in some cases is half what the other was. The other company I used at other two facilities but initially here was locked in again to them or be charged an extra [fee removed] a mo which became a no brainer despite drugs being more. The old company was not local so when ie my FIL needed an antibiotic it took a few days to get it from the coast, delaying treatment. If Medicare med policy changes as I see in book it should be better overall with a max of [fee removed] for meds per a year! I have referred several to this facility and as a nurse of 48 yrs I'm picky .","reviewerDisplayName":"Deborah B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for CERTUS at Waterford Lakes","reviewContent":"I would not recommend anyone consider having a loved one stay in your facility ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for CERTUS at Waterford Lakes","reviewContent":"Everybody is professional.There's a really large staff.My mother is safe and happy and well taken care of.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I found the best place for him!","reviewContent":"The facility is clean and smells good. The staff is wonderful and caring. Communication lines are open. They truly care for our loved ones like a family. The move in was a breeze. The meals are tasty and if it's something my husband doesn't care for, they have a sandwich mine will eat and they try to encourage him with stuff he likes. Medical care is excellent. [Name removed] is organized and smart and the rapport with all aspects of care that he needs are addressed. Having had my mom and FIL at two other places, this is by far the best and I have been an RN for 48 years so I'm pretty picky and observant. The activities are engaging even though mine may or may not want to participate, but they encourage and engage him as often as they can. ","reviewerDisplayName":"Deborah","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring staff, advocate for your loved ones, highly recommend","reviewContent":"The facility is big, and doesn't look \"institutional\". The staff is good. They are caring. I still think regular visits by family and friends are important. \n\nI would recommend CERTUS at Waterford Lakes to other families looking. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"My family and loved one had a good experience with Certus. The community is small and this was one of the reasons we choose Certus for our loved one. The staff have been great with every concern from the family and our loved one. Overall, this is a community we would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"My love one is well cared for. The staff are always visible helpful, attentive and friendly. On my visits the meals that are served seem to be tasty and good as all the residents clean their plates. The pricing is very high in my opinion and difficult for most people to spend their life savings for care of their loved one. Certus is a very nice facility and I would recommend it for the quality care and attention they give to their residents. ","reviewerDisplayName":"Mary L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Certus Senior Living","slug":"certus-senior-living-1441783","averageReviewScoreDisplay":8.7,"communityCount":4,"reviewCount":57}},"communityName":"CERTUS at Waterford Lakes","leadgenCompleted":false}

1441458

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11120 Lake Underhill Rd, Orlando, FL 32825

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<p>CERTUS at Waterford Lakes offers a one-of-a-kind approach to memory care services, supporting residents living with Alzheimer’s and other types of dementia in Orlando, Florida. The memory care community uses a variety of evidence-based, scientific care approaches to provide residents and their families with renewed meaning and purpose. Just east of downtown Orlando, the community’s location offers easy access to local dining, cafes, and shopping options throughout Orange County. The community is also conveniently located just a short drive to local and regional medical centers, in case of emergency.</p> <p>Understanding that memory loss impacts each resident differently, CERTUS makes it a priority to get to know your loved one on a personal level. The caregivers are specially trained to assist residents with Alzheimer’s and other forms of dementia while helping to minimize the symptoms of their disease. The services available include all-inclusive personal care services, as-needed assistance with daily living activities, fitness classes, move-in assistance, and more. The well-trained staff also helps residents enjoy the benefits that the community offers, like the transportation services, delicious dining services, on-site beauty shop and spa, theater room, and library room.</p> <p>Residents enjoy a full schedule of enriching activities and events that help to maintain a high quality of life. The community also provides secure indoor and outdoor spaces, offering residents a sense of safety and security as they enjoy life at CERTUS.</p> <p>With three floor plans to choose from, you or your loved one have options when it comes to living spaces. Each of the single-occupant apartments feature private bathrooms, large closets, and plenty of space for your favorite possessions. Families looking for temporary care options are welcome at CERTUS through their respite care service options.</p> <h3>State Licensing Information</h3> <p>To explore the licensing information and compliance histories of senior living communities in the state of Florida, visit the <a href="https://www.floridahealthfinder.gov/facilitylocator/facilitysearch.aspx">Florida Facility/Provider Locator database</a>.</p><h3>Related Articles:</h3> <p><a href="https://www.aplaceformom.com/eldercare-advisors">Senior Living Advisors</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/sundown-syndrome">Understanding Sundown Syndrome</a></p> <p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>

<p>CERTUS at Waterford Lakes offers a one-of-a-kind approach to memory care services, supporting residents living with Alzheimer’s and other types of dementia in Orlando, Florida. The memory care community uses a variety of evidence-based, scientific care approaches to provide residents and their families with renewed meaning and purpose. Just east of downtown Orlando, the community’s location offers easy access to local dining, cafes, and shopping options throughout Orange County. The community is also conveniently located just a short drive to local and regional medical centers, in case of emergency.</p> <p>Understanding that memory loss impacts each resident differently, CERTUS makes it a priority to get to know your loved one on a personal level. The caregivers are specially trained to assist residents with Alzheimer’s and other forms of dementia while helping to minimize the symptoms of their disease. The services available include all-inclusive personal care services, as-needed assistance with daily living activities, fitness classes, move-in assistance, and more. The well-trained staff also helps residents enjoy the benefits that the community offers, like the transportation services, delicious dining services, on-site beauty shop and spa, theater room, and library room.</p> <p>Residents enjoy a full schedule of enriching activities and events that help to maintain a...</p>

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