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1203 Roundtree Dr, Bedford, VA 24523
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Anonymous
-
Child of resident/client
5.0
Review for Carriage Hill Retirement
Overall quite pleased with all the above items. Very pleased with the reception we received. They were very knowledgeable of all subject matter we discussed and concerned with.
About the facility Carriage Hill Retirement
Located in the heart of the quaint and historic Bedford, Virginia home of the D-Day Memorial. Centered right between Roanoke and Lynchburg, 30 minutes each way. Also, only 30 min from Smith Mountain Lake Virginia.
Carriage Hill Retirement is more than just a retirement community. Offering Assisted Living and Memory Care and situated on over fifteen acres of natural beauty overlooking the Blue Ridge Parkway. Enjoy this cozy, country setting and enjoy the all-inclusive lifestyle that we provide that is catered to meet the individual needs of each one of our residents.
A qualified and attentive staff are available around the clock to provide caring and compassionate service. While Carriage Hill Retirement specializes in Assisted Living and Memory Care, our amenities, facilities, and activities create an environment and atmosphere that is perfect for all residents. The team at Carriage Hill Retirement is ready to welcome you home.
Our all-inclusive, month-to-month rent covers:
- Three Delicious and Nutritious Chef-Prepared Meals Every Day
- A Variety of Enriching and Fun Activities including movies, outings to events such as the rodeo, visiting local farms, attending shows, themed parties and more. Something for everyone.
- Weekly Housekeeping & Linen Services
- Scheduled Transportation
- Utilities
- Medication Management
Local Attractions:
D-DAY Memorial
Bower Center...
Carriage Hill Retirement is more than just a retirement community. Offering Assisted Living and Memory Care and situated on over fifteen acres of natural beauty overlooking the Blue Ridge Parkway. Enjoy this cozy, country setting and enjoy the all-inclusive lifestyle that we provide that is catered to meet the individual needs of each one of our residents.
A qualified and attentive staff are available around the clock to provide caring and compassionate service. While Carriage Hill Retirement specializes in Assisted Living and Memory Care, our amenities, facilities, and activities create an environment and atmosphere that is perfect for all residents. The team at Carriage Hill Retirement is ready to welcome you home.
Our all-inclusive, month-to-month rent covers:
- Three Delicious and Nutritious Chef-Prepared Meals Every Day
- A Variety of Enriching and Fun Activities including movies, outings to events such as the rodeo, visiting local farms, attending shows, themed parties and more. Something for everyone.
- Weekly Housekeeping & Linen Services
- Scheduled Transportation
- Utilities
- Medication Management
Local Attractions:
D-DAY Memorial
Bower Center...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Carriage Hill Retirement
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Carriage Hill Retirement
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Carriage Hill Retirement
1203 Roundtree Dr, Bedford, VA 24523
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8.5
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23 reviews
8.5
Review score
23 reviews
5 star
48%
4 star
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3 star
9%
2 star
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1 star
22%
9.8
Review score
112 reviews
9.8
Review score
112 reviews
5 star
76%
4 star
20%
3 star
2%
2 star
2%
1 star
0%
9.6
Review score
74 reviews
9.6
Review score
74 reviews
5 star
73%
4 star
15%
3 star
7%
2 star
4%
1 star
1%
9.5
Review score
31 reviews
9.5
Review score
31 reviews
5 star
68%
4 star
16%
3 star
3%
2 star
3%
1 star
10%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Amenities at Carriage Hill Retirement
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Incontinence Care
- Diabetic Care
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Meals Provided
- Restaurant Style Dining
- Kosher
- Guest Meals
- No Sugar
- Low / No Sodium
- Vegetarian
- Special Dining Programs
Room Amenities
- Air Conditioned
- Handicap Accessible
- Ground Floor Units
- Bath Tubs
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Common areas
- Meeting Room
- Barber Shop
- Outside Patio
- Indoor Atrium
- Outdoor Common Areas
- Library
- TV Lounge
- Indoor Common Areas
- Private Bath
- Beauty Salon
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
Services
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Yoga / Chair Yoga
- Live Well Programs
- Holiday Parties
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Art Classes
- Activities Off-site
- Birthday Parties
- Light Therapy Programs
- Bible Study Group
- Activities On-site
- Gardening Club
- BBQs or Picnics
- Live Musical Performances
- Stretching Classes
- Pet-focused Programs
- Karaoke
Reviews
for Carriage Hill Retirement
Write a review
A Place for Mom has scored Carriage Hill Retirement with 8.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Carriage Hill Retirement has 23 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.8
Care Services
3.4
Staff
4.4
Meals & Dining
4.2
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Carriage Hill Retirement with 8.5 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Carriage Hill Retirement has 23 reviews with an average "overall experience" of 3.6 out of 5.
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Verified Review
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1-20 of 23 reviews
Anne H - Family/friend
Assisted Living
September 14, 2024
Understaffed and unable to provide the needed care and support
The facility is understaffed and the needed care and attention was not given resulting in several falls, poor hygiene and my father feeling abandoned. After raising the issues with the head staff, there was no change or improvement.
Response from Carriage Hill Retirement
September 16, 2024
I am sorry you had a bad experience. We are now under new management since August 2024 and have seen great changes.
Susan P - Toured community
Assisted Living
June 21, 2024
Marketing Manager was very Nice to approach us and give us our tour. The building was very Clean and had a wonderful smell. She was very informant on our options, I know we made the best decision
Anonymous - Family/friend
Assisted Living
October 19, 2023
Our Experience
My loved one is currently a resident at Carriage Hill Retirement and overall her experience at this facility has been okay so far Everybody is as kind and as helpful as can be. However, the facility is very understaffed. They're all friendly and doing the best that they can but they are very understaffed. As for the food, they don't get much of a choice in what they have to eat. It's everybody gets the same thing. And it's not great quality. They do allow pets, which is great.
Anonymous - Family/friend
Assisted Living
September 27, 2023
Review for Carriage Hill Retirement
Overall quite pleased with all the above items. Very pleased with the reception we received. They were very knowledgeable of all subject matter we discussed and concerned with.
Nicole - Family/friend
Assisted Living
August 18, 2023
Satisfied
I was skeptical about Carriage Hill but the admissions lady [name removed]and the staff made me feel at ease with the process. It's been a few months since my uncle's been there and I can't complain, the staff and director of nursing listen and take care of him great.
KD - Toured community
Assisted Living
June 12, 2023
Caring Staff and Fun Activities
I visited and heard from so many residents about all the fun they have doing so many different things. The building was clean and did not smell like the normal retirement community. All the staff seemed very friendly and knowledgeable and was interacting with the residents in the lobby area upon my arrival. I will be working with them to pursue placement for my father soon!!
Alicia - Family/friend
Memory Care
June 9, 2023
Quite happy
My mother was first placed in the more independent building even though she had signs of dementia. She did quite well for a while. When her dementia and needs became greater, she was moved to the memory care building. There are fewer residents in this building and she receives more individualized attention. I have been very pleased, for the most part, with the care she has been given. The manager and head of nursing go to great lengths to insure the best care they are able to give. I have found those in charge as well as many of the employees to be very friendly and helpful.
Anonymous - Family/friend
Assisted Living
February 20, 2023
My review of Carriage Hill Retirement
Sarah P - Resident/client
Memory Care
January 19, 2023
Great Facility
The Memory Care facility is a great facility that is wide open for residents to wander. The facility sits at the base of the Peaks of the Otter which allows for most rooms to have a fabulous view. Most all rooms have been updated with new furnishings and new paint. Activities are always happening at the facility to keep the residents stimulated. Music is a huge part of Memory Care. You will always find residents dancing and singing when you enter the building.
John M - Family/friend
Memory Care
January 19, 2023
Very Pleasant experience
I can tell Carriage Hill has come a long way from the past. The facility was clean, the furnishings have been upgraded, the residents seem to be well cared for and happy. The staff seem to really love what they do. The new management team seem to have a passion for caring for the elderly population. The memory care facility is absolutely beautiful with a wide open unit which allows lots of space for residents to wander and simply enjoy life!!
Amanda B - Toured community
Assisted Living
January 19, 2023
Excellent review
Very kept facility, residents seemed very happy and overall seemed to really enjoy living at Carriage Hill. Employees were kind. Activities were happening in the dinning room as myself and my family were touring.
Leslie S - Toured community
Memory Care
December 5, 2022
Caring staff
I had the pleasure of visiting Carriage Hill Retirement in the past and it was a very pleasant experience. Residents were happy, well groomed, appeared to be well cared for and overall they seemed to enjoy living in the community.
anonymous - Toured community
Assisted Living
November 2, 2022
tour review
Our family had an in person tour tour and the tour was fine, but it us it just felt more like a nursing home
Lindsey Noel - Toured community
Memory Care
October 28, 2022
Excellent facility
The facility is beautiful, clean, and the staff are friendly. Many upgrades have been made to the building. Residents seem to enjoy being at this facility. They have a beautiful view of the peaks of otter also for all to enjoy.
Kim M - Industry reviewer
Assisted Living
October 27, 2022
Hard Working Staff
A very hard working team that takes pride in the care for the residents! The team likes to have fun with the residents. Long-term staff on site. Prices are fair and the facility is continuing to update the facility.
Wards Corner - Family/friend
Memory Care
December 13, 2018
A wonderful place for Mother
After looking for a few months for a place to move my mother, she had begun having dementia. I found Carriage Hill perfect for my mothers needs. It is a lovely quiet clean facility set in the scenic area of the Blue Ridge Mountains. Every time we go out my mother always commented on the beauty of the mountains. I found the staff competent and caring, if something needed attention, someone would come to take care of it. My mother always commented on how good the food was and that they gave you to much to eat. I’ve been in the dining room when the workers would ask "who wants more of whatever they were serving" they were not sticklers about time, my mother would sleep in and when she got up the kitchen staff would have her coffee and a bowl of cereal and toast so she would not be hungry before lunch. I highly recommend Carriage Hill. In the almost 3 years my 92 year old mother was there I never had any complaints. I saw her every week and she was always happy, clean and felt very content. As long as my mother was happy it made me happy and I felt at ease of her being cared for there. They would call when she had a cold and advise me of otc meds they were giving her. They were always about the comfort of the patient. I do wish they could have gotten her more interested in activities, but my mother was stubborn. Carriage Hill is an ecptional place, I was very satisfied with the facility as a whole.
Anonymous - Toured community
Memory Care
November 7, 2018
Activities director
Worst place I have seen all residents moping around never want do nothing only to me I saw residents willing to do anything and happy is when the new activities director was there she was amazing and wonderful you dont find people like her on daily basis she was making a diffrence to the place they should of never let her go that a person that should been kept it ashamed cause residents love her just amazing how fast that activities girl was making a diffrence some got the touch and she definitely had that impact on the place made me like more what was going on but now she gone I believe that was a huge mistake letting that activities director girl go huge who knows what gonna become of carriage hill without someone like her. If they dont bring her back I'm see that residents get better place than carriagehill to be at.
Anonymous - Toured community
Memory Care
October 27, 2018
Moderate priced option. Fees reported to increase by $1500 a month went to new animations are completed. Common areas were clean and new paint in the rooms. Not much staff in evidence.
Deb - Family/friend
Memory Care
September 15, 2018
Don’t bring a loved one here
The turn over of employees will boggle your mind. The care that is given is ridiculous. You never know who the administrator are, who you address a concern with, and who’s in charge of what. You ask a question and no one ever gets back to you. When something happens they scramble to cover their back sides.
This place is less than appealing when it comes to hygiene. Patients are allowed two showers a week. Really!, even when they have an issue with cleanliness it’s still two showers a week.
I have had a loved one there for a while and my experience today only confirmed that I will be looking at another facility.
The staff with the exception of a few are lazy, and uncaring. Lack compassion as well as common sense.
Anonymous - Family/friend
Memory Care
January 30, 2018
Don't Go THERE!
It is so disheartening to have a family member or a friend in this facility. These patients do not just decide to have dementia one day. They are at the mercy of their brains and they cannot change that. The care received at Carriage Hill is terrible. There were some of the employees who seemed to care, but they are stretched so thin, and they do not like each other, so that makes it even worse. I realize that these employees make very little money and the turn over is unbelievable, but maybe administration should consider giving more to the people who are making them money or hiring more people to make working conditions better so that these things do not happen. My family member never a clean pair of clothes on when I went to visit. She rarely even had on any of her clothes. Her hair was rarely ever combed. I had to constantly ask them to wash her hair. The answer to that was that she did not want her hair washed. REDIRECT PEOPLE, it usually works. I would not place anyone at this facility if I had any other choice. My family member died and not one person from Carriage Hill even contacted us to tell us how sorry they were. My family member had been at the facility for over two years at this point. Sad.Sad.Sad
Response from Carriage Hill Retirement
May 29, 2018
We are so very sorry for the loss of your loved one. We strive to always provide the caring, compassionate service that all of our residents deserve.
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Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Frequently Asked Questions about Carriage Hill Retirement
Carriage Hill Retirement offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Carriage Hill Retirement 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 586-5982 to reach a resident at Carriage Hill Retirement.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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