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2770 Pleasant Hill Road, Pleasant Hill, CA 94523
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26 reviews
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Teri Darrenougue
-
Family/friend
5.0
Excellent experience
I have been very impressed with the friendliness, quality of food, cleanliness, and the speed at which a repair gets done . Most importantly, my mother is extremely happy living here!
About the facility Carlton Senior Living Pleasant Hill
Carlton Senior Living Pleasant Hill in Pleasant Hill, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Carlton Senior Living Pleasant Hill
Healthcare Services
- Diabetic Care
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Non-Ambulatory Care
- Medication Management
Meals & Dining
- Guest Meals
- Anytime Dining
- Restaurant Style Dining
- Professional Chef
- Room Service
- Meals Provided
Room Amenities
- Air Conditioned
- Respite or Short Term Stays Offered
- Ground Floor Units
- Kitchenette
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
Pets
- Weight Limit (lbs)
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Library
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
- Outside Patio
- Outdoor Common Areas
- Central Fireplace
Recreational areas
- Fitness Center
- Piano or Organ
- Golf Course or Putting Green
- Jacuzzi
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
Activities
- Wii Bowling
- Devotional Activities Offsite
- Day Trips and Outings
- Intergenerational Programs
- Live Dance or Theater Performances
- Educational Speakers / Life Long Learning
- Happy Hour
- Yoga / Chair Yoga
- Gardening Club
- Holiday Parties
- Live Musical Performances
- Art Classes
- BBQs or Picnics
- Activities On-site
- Pet-focused Programs
- Stretching Classes
- Brain fitness / Dakim
- Live Well Programs
- Karaoke
- Activities Off-site
- Birthday Parties
- Trivia Games
Compare
Carlton Senior Living Pleasant Hill
2770 Pleasant Hill Road, Pleasant Hill, CA 94523
La Orinda Care Home
2180 La Orinda Pl, Concord, CA 94518
Sunrise of Danville
1027 Diablo Road, Danville, CA 94526
Atria Park of Lafayette
1545 Pleasant Hill Road, Lafayette, CA 94549
Review score not available
10
Review score
12 reviews
10
Review score
12 reviews
5 star
75%
4 star
0%
3 star
25%
2 star
0%
1 star
0%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
77%
4 star
9%
3 star
11%
2 star
0%
1 star
3%
9.2
Review score
34 reviews
9.2
Review score
34 reviews
5 star
58%
4 star
21%
3 star
18%
2 star
0%
1 star
3%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Carlton Senior Living Pleasant Hill
26 reviews
Write a reviewA Place for Mom has scored Carlton Senior Living Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Pleasant Hill has 26 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Carlton Senior Living Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Pleasant Hill has 26 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Anonymous - Toured community
Assisted Living
July 10, 2019
This place offered me a
beautiful home for me and my two fur babies. Unfortunately for me I could not come
up with the required fees to rent an apartment.
Anonymous - Toured community
Assisted Living
August 22, 2017
The staff gave a great tour
The staff were very friendly and did an excellent job with our tour, the community was nice and we had all our questions answered. It just was not what we were looking for for my mom.
Teri Darrenougue - Family/friend
Assisted Living
February 21, 2017
Excellent experience
I have been very impressed with the friendliness, quality of food, cleanliness, and the speed at which a repair gets done . Most importantly, my mother is extremely happy living here!
Anonymous - Toured community
Assisted Living
December 6, 2016
Well maintained community!
Our tour of the Carlton Senior Living went well, the place was very nice and clean. The staff was all very helpful and quick to answer all of our questions. The reason we did not choose this community is because my aunt has lived in Pleasant hill all of her life and wanted to move to another area.
Anonymous - Toured community
Assisted Living
September 23, 2016
My favorite of the three...great location for me, great staff, high level of activities, felt good, short term rental available up to 90 days.
Anonymous - Family/friend
Assisted Living
September 14, 2016
Very nice place!
I think they do a fantastic job at Carlton Senior Living! I helped find this place for a friend, and our experience has been a very good one. It's a beautiful facility, and the staff are all very kind, caring, and professional. They've got all sorts of activities, good food, and a great social atmosphere. The other residents all seem very active and friendly! I'd highly recommend it, if you're looking for senior care in the area!
Anonymous - Toured community
Assisted Living
June 13, 2016
I Took A Tour
This community is not like the other community Downtown Pleasant Hill, I felt this place is completely different. During my tour I did not see a lot of interaction and the people seemed different too. I did not like the food offered. The tour guide just showed me a room and was not that informative about the community. I felt they did not care about a visitor like me.
Anonymous - Toured community
Assisted Living
June 10, 2016
I Would Move-in Here!
During my tour of this community I saw many great things that I myself found pleasing. Everything seemed to be here except a tennis court and pool but it was cheerful, bright, and uplifting. I received full attention from my tour guide and even saw the activities available. This community seemed so great that I would consider moving here!
Anonymous - Toured community
Assisted Living
March 15, 2016
Review of Carlton Senior Living Pleasant Hill - Pleasant Hill, CA
Beautiful facility in a nice location. Offers a large number of activities free transportation for shopping and medical appointments. Each apartment has a balcony. Downside is price cost of care is high.
Anonymous - Family/friend
Assisted Living
January 23, 2016
Everything went well
Actually she has moved back home now. Everything went well while she was there and we did not have any problems or complaints during her short stay at Chateau Pleasant Hill.
Anonymous - Toured community
Assisted Living
November 9, 2015
Caring and Genuine Staff
They could improve on more timely e-mail responses, which is my biggest thing. Also I wish they had better options for pay. They are very warm with the patients though, and willing to listen. I think they are really there to advocate for the residents, the staff is very genuine.
Anonymous - Toured community
Assisted Living
October 27, 2015
She Is Enjoying Her Stay
They did good with getting us in there, it went pretty smoothly. The only problem we have kind of had was getting authorized for all the medication, which there isn't much we could do about it. She is enjoying it there though.
Amy Koupas - Family/friend
Assisted Living
February 18, 2015
Would recommend Chateau/Pleasant Hill to anyone
We moved my father n law into the Chateau/Pleasant Hill in early January. Everyone there was helpful, professional and welcoming. It is one of the toughest decisions anyone will have to make, placing a loved one in the care of strangers but no one felt like a stranger from the start. I would recommend the Chateau to anyone looking for a loving, peaceful place for their loved ones. We now have peace of mind that he is safe and well cared for, yet he still feels he has his independence.
I thank everyone from the admissions staff to the nursing staff for making the transition smooth and effortless. We can go to bed at night knowing we made the best choice for him.
Deborah W. - Family/friend
Assisted Living
November 21, 2014
Great place!
My sister had a wonderful room in Chateau II - made more wonderful by a caring, competent and efficient staff. From the wait staff in the dining room, to the wonderful \\Directors of First Impressions\\, the caregivers, the medical staff, ALL the administration I could go on! All the \\Chateaus\\ are top notch facilities and we feel fortunate to be part of their communities.
Loved One - Family/friend
Assisted Living
August 26, 2014
We are really happy with it, just a few bumps in the road.
It's very clean, and the staff is pretty friendly. They are about average in price, a little better than some. The communication with my loved one, and letting her know what's going on could be better. Letting her know what will incur additional charges, and then asking if she needs those services, rather than doing them and then charging for them later. There seem to be a few surprises on the bill. They are excellent with activities, and the food is really good. We were on the waiting list, and they had a room come available in the more expensive, newer side, and we said that we wanted to wait on that. We decided to take it, with the understanding that when one came open in the less expensive side, they would help her move to it, and that she would be next on the list. It has been a few months and no one has moved, and that seems a little odd to me. I wonder how eager they are to get her moved over to the less expensive side now that she is already here. She also complains that they don't give her medication when she wants them. They have a set time when they have to give it to her, and since the medication makes her sleep she doesn't always get them when she is ready. When we toured it was clean and we liked the apartment and the arrangements, it had a reasonable price. We are really happy with it, just a few bumps in the road.
Family member - Family/friend
Assisted Living
May 28, 2014
Great facility; Need to adjust events schedule to get an overall 5/5
Overall the facility is in great condition, I would give it a 4/5; the property is nicely kept but is not in what I would consider "pristine" condition. The staff is very friendly which I would consider a plus but some of the care services are better than others. Some things seem to be done very carelessly at times.
Something I hope to see improvements on is with the entertainment committee and scheduling committees. Event notices are often sent out with very little advance notice (a day or two ahead) which doesn't give residents or family members time to plan accordingly. Also, event timing doesn't allow residents time to eat the get ready for an event, often having a meal time at around 6pm and an event scheduled to begin at 6:30pm shortly after.
Anonymous - Toured community
Assisted Living
May 10, 2014
Lori was very helpful. She...
Lori was very helpful. She recgnized that their facility was NOT the place that I was looking for and referred me to their Independent Living facility, Chateau Broadway. It is a very clean and busy place. People I saw appeared active and healthy.
Anonymous - Toured community
Assisted Living
January 18, 2014
I loved this place!! I am o...
I loved this place!! I am on the waiting list but I need to talk to my mom. I forgot about her smoking and she is used to being able to smoke on her balcony, instead of a smoking area. This might be an obstacle for both of us!!!
A Place For Mom Customer - Toured community
Assisted Living
November 18, 2013
I liked this place and they...
I liked this place and they only have 1 studio open throughout both facilities. Unfortunately, I don't think she can live alone in her own room. She needs more care and I'm concerned that it gets more expensive than we can afford with all of the services she needs.
Son - Toured community
Assisted Living
October 14, 2013
Very Friendly, Active Community
This would have been our second choice. If we hadn't found the other community, this is probably the one we would have chosen. I think when my mom and I went into the place there were a lot of activities going on - not necessarily structured activities but there were people around, talking. People would greet you. It was a very friendly environment and that really went over well with me. This is one of two places where the people really seemed to be the friendliest even when we were just walking around.
Neighborhoods around Carlton Senior Living Pleasant Hill
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Carlton Senior Living Pleasant Hill
Carlton Senior Living Pleasant Hill offers Studio and 1 Bedroom. Learn more.
Call (925) 935-1660 to reach a resident at Carlton Senior Living Pleasant Hill.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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