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7200 Greenboro Drive, West Melbourne, FL 32904
29 reviews
Add review5 star
31%
4 star
21%
3 star
17%
2 star
10%
1 star
21%
8.7
Review score
28909 reviews
644 facilitiesFor pricing & availability:
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22 Floor plans available
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Dawn
-
Child of resident/client
4.0
glad to be settling in and starting to feel like family
Whenever we have any questions or concerns or issues the staff are always listening to us and work to fix the problem quickly. They have a bulletin board that shows different things going on that week and they are pet friendly.
About the facility Brookdale West Melbourne
Brookdale West Melbourne is an assisted living community in West Melbourne, Florida. West Melbourne is a fast growing community located on Florida's Space coast. Brookdale West Melbourne has an ideal locations near shopping, banks, medical providers and is only a short drive from stunning beaches and the Kennedy Space Center.
Brookdale West Melbourne is a vibrant community where our residents thrive. Often seen enjoying one of our fitness classes, playing a game, or just enjoying the company of new friends and visiting family, our residents have peace of mind knowing they are receiving high quality care while living the life they deserve.
Our staff is well-trained and compassionate, ready to offer care when needed while respecting the boundaries and privacy of residents. Services offered at Brookdale West Melbourne include:
Brookdale West Melbourne is a vibrant community where our residents thrive. Often seen enjoying one of our fitness classes, playing a game, or just enjoying the company of new friends and visiting family, our residents have peace of mind knowing they are receiving high quality care while living the life they deserve.
Our staff is well-trained and compassionate, ready to offer care when needed while respecting the boundaries and privacy of residents. Services offered at Brookdale West Melbourne include:
- Personalized care services and an assessment plan that is regularly reviewed
- Pet-friendly living
- Apartment homes with kitchenettes, walk-in showers, spacious closets and individual climate controls
- An on-site library
- Recreational and activity room
- Private dining room for visiting family and friends
- Housekeeping and personal laundry services
Senior living options offered
Assisted Living
Pricing for Brookdale West Melbourne
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale West Melbourne
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Brookdale West Melbourne
7200 Greenboro Drive, West Melbourne, FL 32904
Grand Villa of Palm Bay
3490 Gran Ave NE, Palm Bay, FL 32905
Brookdale West Melbourne AL
7300 Greenboro Drive, West Melbourne, FL 32904
Silver Sands at West Melbourne
2395 Minton Rd, West Melbourne, FL 32904
Review score not available
9.9
Review score
52 reviews
9.9
Review score
52 reviews
5 star
81%
4 star
15%
3 star
0%
2 star
2%
1 star
2%
9.0
Review score
32 reviews
9.0
Review score
32 reviews
5 star
34%
4 star
38%
3 star
19%
2 star
3%
1 star
6%
8.9
Review score
39 reviews
8.9
Review score
39 reviews
5 star
84%
4 star
8%
3 star
5%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Amenities at Brookdale West Melbourne
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Medication Management
- High Acuity Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Guest Meals
- Meals Provided
- Vegetarian
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Bath Tubs
Community Amenities
Transportation & parking
- Complimentary Transportation
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Pet Care Available
- Cats Allowed
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Services
- Beautician
Languages spoken
- English
- American Sign Language
- German
- Spanish
Activities
- Devotional Activities On-Site
- Activities On-site
- Activities Off-site
- Devotional Activities Offsite
Reviews
for Brookdale West Melbourne
29 reviews
Write a review5 star
31%
4 star
21%
3 star
17%
2 star
10%
1 star
21%
Brookdale
8.7
A Place for Mom has scored Brookdale West Melbourne with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale West Melbourne has 29 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.3
Friendliness
3.4
Care Services
3.2
Staff
4.5
Meals & Dining
4.0
Activities
2.8
Value for Cost
3.0
A Place for Mom has scored Brookdale West Melbourne with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale West Melbourne has 29 reviews with an average "overall experience" of 3.1 out of 5.
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1-20 of 29 reviews
Dawn - Family/friend
Assisted Living
January 20, 2022
glad to be settling in and starting to feel like family
Whenever we have any questions or concerns or issues the staff are always listening to us and work to fix the problem quickly. They have a bulletin board that shows different things going on that week and they are pet friendly.
anonymous - Family/friend
Assisted Living
November 1, 2021
I would recommend
We chose Brookdale West Melbourne because we knew people who had been there post surgery for rehab and had a good experience. The room sizes at the facility are a little on the smaller side but they were comparable to others we looked into. The social director [name removed] is excellent at drawing people out and getting them to join in on things. I would recommend them to others looking.
Marta - Family/friend
Assisted Living
July 9, 2019
Don't choose This place for your loved one
Brookdale West Melbourne FL. Bldg. 2 Assisted living .... PLEASE ... Don't do this to your loved one UNLESS they are clueless to their environment... Way too expensive & they quote you one price, bill you a different one & your screwed because they have your voided check... Nursing staff is angry & incompetent. I'm turning them in to the state for elder abuse now
Marta
Assisted Living
June 2, 2019
PLEASE DO NOT BRING HERE ! Read first
HORRIBLE !!! DON"T BRING ANYONE YOU LOVE HERE. PLEASE READ FIRST !!! They quote you one price & bill you another. They have your blank check for auto withdraw so your kinda forced to pay whatever amt. they decide to take out. My dad was there for 20 days. Gave a written notice I was pulling him out & Brookdale of West Melbourne & they charged & took over $9600- for my dad being there 31 days.They forgot to order his meds & ran out. They say housekeeping but they only vacuum. They give out sleep meds at 7 pm & they have to see them swallow it. i asked 5 times NOT to give till 9 pm, didn't happen. After two weeks they changed his meds he'd been on for years seeing specialist. They NEVER once called me to discuss. They will return calls BEFORE your parent moves in. Once they're in & contract is signed... good luck getting a return call. They are told where to sit in the dining as if they are children. They claim entertainment but its really only Bingo & one resident who cant communicate at all plays the piano every night. That' the entertainment ! MY dad was a high functioning but has Alzheimer's. UNLESS YOUR PARENT IS COMATOSE & LOADED DON'T BRING THEM HERE ! My dad could still talk to people BUT there was no one for him to talk to because They're residents should be in Memory Care NOT Assisted Living. They make more money if your parent is in AL than Memory Care so, they keep them there
Response from Brookdale West Melbourne
June 5, 2019
Thank you for sharing your feedback. We would like to assure you the safety and well-being of our residents is our top priority, and we have policies and procedures in place to ensure this. We are aware the executive director has explained our care and billing processes, and will share your additional feedback with our management team.
Anonymous - Family/friend
Assisted Living
November 12, 2018
Glad it’s all on one level. Even more happy that I don’t have direct draft, since on more than one occasion they screwed up the billing.
The staff have been very good for the most part. Not thrilled with her diet, since my mother is diabetic and her diet was way too high carb.
Steve F - Family/friend
Assisted Living
November 11, 2018
Looking elsewhere
Not our best experience.
My father was here for seasonal care while my parents were in Florida. It is near their condo and we were able to arrange transportation to their community center a couple times a week.
However, the activities at Brookdale where no where near advertise and administratively they were a nightmare. It took several months and repeated calls to get the paperwork sent to our insurer for reimbursement and a couple months with repeated calls to get the deposit returned when there were no outstanding issues.
Disgusted Relative - Family/friend
Assisted Living
September 8, 2018
[Name removed] is terrible!
If you love your parent, AVOID BROOKDALE W MELBOURNE AT ALL COSTS!!! Other than occasional musicians, “Activities” is a joke ever since [name removed] left in 2016. Staff are overworked and bitter. The cooks double as caregivers because they’re always short staffed. The Exec Director is downright mean, and staff are afraid of her. Call buttons are pointless because it takes so long for them to respond. Residents are not happy with food, activities, response times, overall cleanliness. Very depressing environment.
MPS - Family/friend
Assisted Living
July 11, 2018
Brookdale Melbourne FL
1. We never received the Exhibit Z(service pricing) when we toured. We were very forthcoming my grandmother is on a fixed income so anything much more than $3500 would not be feasible for her. One week in the addition of 2 services makes it impossible for her to stay there.
2. My grandmother arrived Wednesday the 4th and was not bathed for a week despite paying for the service and her room was not cleaned despite that being included.
3. After explaining my gmaws introverted personality, we were assured, a welcoming committee would greet her, show her the facilities and invite her to meals and activities. That never happened. The first day she was there, she had to go to 3 tables to find a place to sit. Then not knowing where the closest restrooms were, she had an accident on the way back to her room despite asking for help in the hall. It was my mom who cleaned her up and asked for a welcome packed and a list of activities. She also missed dinner her second day because she was unsure of timing and where to go and she likely would have missed lunch today had I not called and asked them to take her.
4. My gmaw was released from rehab with a catheter. This is new for her and us as well. Up until the stroke she lived independently and had complete control of her bowels. The nurse Amanda was rude when showing my mom and grandmother how to empty the bag and made it very clear, that was not in her job description.
5. My gmaw fell out of bed her 4th night there. BD claims the night staff checks on the residents every 2-4 hours but there is no log to verify when their last check occurred. She rang her call bell but it was never answered. She also said she managed to knock on her neighbors wall but that too, went unanswered. She was not found until 7:30 AM and my aunt not made ware until 9:30 AM.
My gmaw has been there less than a week and the treatment she has received has been sub par at best and is bordering on neglect. I would not recommend this place to anyone.
Anonymous - Toured community
Assisted Living
August 14, 2017
A tour
The staff we met at this community were friendly. This community allows pets and seems to offer some nice activities. The community looked nice and well taken care of.
Anonymous - Family/friend
Assisted Living
August 2, 2017
So Far Very Pleased
My husband hasn't been here for very long a little over a month or so but overall it has been a positive experience. He seems to have settled in nicely and is starting to make friends and socialize. The staff is friendly and very nice.
The housekeeping staff does a wonderful job of keeping the facility clean and well maintained.
I am assuming that he likes the food there I have not had any complaints so far. Overall we are pleased with what we have experienced so far and hope it continues.
Donna Boyd - Family/friend
Assisted Living
July 25, 2017
pleased
I'm very happy with the friendliness and everyone being so helpful. My mother seems happy there.
Anonymous - Toured community
Assisted Living
May 17, 2017
Not Very Secure
I was not impressed with my tour of this community. From what they showed the community didn't appeared to be very secure. That was concerning to me. I would not feel comfortable with my father living at this community.
Lori - Family/friend
Assisted Living
March 15, 2017
Brookdale
My mom is now in the memory care unit since there were not enough nurses to care for her in assisted living. The staff is very friendly and helpful but if your parent is not completely self sufficient (does not need coaxing for meds, showering, escort to meals or activities) you will be charged for every single thing they do, bit by bit by bit. Memory care is more expensive but all inclusive.
We were too rushed in this important decision and got ourselves feeling cornered to make a quick move. I really think my mom will be happy and well taken care of but I would want to do more research.
Anonymous - Family/friend
Assisted Living
October 25, 2016
Money grabbing Facility
Brookdale Alzheimers Facility is a nightmare. My husband was drugged so badly he could not walk without help and consequently fell several times and was badly bruised. His legs swelled and sores appeared and were not treated. The floor of his bathroom was extremely dirty, smelled horrible, the toilet was plugged and no one knew what to do. He was there 20 days and was treated like garbage. The food was terrible, the "Locked facility" was a joke and he got out 5 times. I was then given the ultimatum to remove him or hire around the clock care. That bill was over $3000 for a week. I paid over $3000 when he went in and a few days after he left, received another bill for over $7000. It is a money grabbling company with minimum help but lots of administrative executives floating around.
Anonymous - Family/friend
Assisted Living
February 1, 2016
Overall a good experience, some issues to work on
Overall I think they do a good job at Brookdale West Melbourne. It's a nice looking facility, the rooms are a good size for the price, and they've got a lot to offer the residents in terms of activities and amenities. They do a particularly good job with the food, the spread is always impressive! The staff is friendly and professional, they're always ready to help with any questions or concerns you might have. All that being said, I do think they could improve their cleaning service. My loved one's bathroom doesn't get as much attention as we'd like, and I would also like to see them be a bit more thorough when it comes to her personal cleanliness as well.
Anonymous - Family/friend
Assisted Living
September 26, 2015
Activities Could Use Improvement
They can improve on the activities. My experience overall would be that the workers are very nice and helpful and informative. It seems to me that they are understaffed, which is why they can't do as many activities. Other than that, I would say that they are okay.
Anonymous - Family/friend
Assisted Living
September 25, 2015
They are a very friendly group, but it would be my guess they are short staffed because of corporate guidelines. Daytime care services good, night time it drops off (short staffing)
Anonymous - Toured community
Assisted Living
August 18, 2015
Witnessed very disinterested staff with patients. A lot of dark rooms and people alone. Just not sure mom would thrive there, but someone very independent might be just fine.
Response from Brookdale West Melbourne
August 19, 2015
Thank you for taking the time to share your feedback. We are committed to continuous quality service and care and will share your feedback with our management team.
Beverly - Family/friend
Assisted Living
September 23, 2014
They are doing very well.
They are doing very well. It's very clean there. The staff is very friendly and very helpful. There could be more activities, they are trying to change things and add things on. I love that place, and some places are too social, but a little more social would be good. The food is very bland, other than that they like the variety and the quality of the food. A little gravy or sauce on the rice would be good, it just needs a little oomph. There really isn't anything that needs to be improved or done better, other than that.
Loved one - Family/friend
Assisted Living
August 14, 2014
Provided good service, if a bit expensive
This is the only senior community I've had any experience with, but overall I thought they did a good job in terms of the care they provided my loved one. The facility itself was well kept and clean, and for the most part the staff were friendly. They did seem a bit understaffed, but they worked very hard. The biggest issue we had was the way they handled their pricing. They tacked on quite a few additional fees for extra services my loved one needed, but as understaffed as they were I'm not sure they were able to perform these extra duties to a degree that would justify the cost. I did not like that the first time they mentioned the $2,000 "community fee" was when we were sitting down to sign the move-in paperwork.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
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Frequently Asked Questions about Brookdale West Melbourne
Brookdale West Melbourne offers Studio and 1 Bedroom. Learn more.
Call (321) 953-6464 to reach a resident at Brookdale West Melbourne.
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8.5
Review score
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Review score
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Brookdale West Melbourne AL
7300 Greenboro Drive, West Melbourne, FL 32904Starting at $X,XXX+ monthly
9.0
Review score
32 reviews
9.0
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34%
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Studio, 1bd
Our assisted-living community, on the Atlantic coast of sunny Florida, offers an engaging social life that will pull you away from the TV and into card and board games, happy hour socials, fitness classes, art and other creative projects, lively meals, fun outings and anything else that you want...
9.2
Review score
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9.2
Review score
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Studio, 1bd, Semi-Private
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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