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4900 Northfield Parkway, Troy, MI 48098
For pricing & availability:
5 star
37%
4 star
31%
3 star
12%
2 star
10%
1 star
10%
8.7
Review score
30125 reviews
644 facilities
1212 Photos available
22 Floor plans available
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Horst H
-
Spouse or partner of resident/client
5.0
Needed level of care
From the tour to the move-in process, everything went well. They made me more comfortable about the delusion for my wife and our next step in life.
About the facility Brookdale Troy (MC)
Experience the difference that unique memory care programming and personalized assistance can make, at Brookdale Troy. The specially designed building features carefully decorated community areas filled with colorful cues and visual reminders promote safety and mobility for all. There's also secured entrances and exits, as well as an enclosed vibrant courtyard.
In addition to the community's unique design, compassionate staff members are available 24 hours a day, seven days a week to be alerted to an emergency. They also offer assistance with activities of daily living, such as bathing, dressing, and taking medication. Residents can say goodbye to cumbersome chores like home maintenance, housekeeping, driving to appointments, and preparing meals. Instead, they can look forward to easy-to-manage dining selections, consistent seating during mealtimes, and dementia-friendly menus. All of a resident's needs can be met under one roof.
Brookdale’s exclusive Clare Bridge and Solace memory care programs provide residents with opportunities to engage in meaningful activities each day. Whether it’s listening to music, getting a relaxing hand massage, playing trivia and brain games, or enjoying aromatherapy, all cognitive abilities and personal preferences are catered to. There's truly something for everyone.
Residents can choose between a private deluxe, a companion deluxe, or a private suite to...
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Senior living options offered
Memory Care
Pricing for Brookdale Troy (MC)
Total monthly costs depend on room type, select services, and the level of care needed.
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Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale Troy (MC)
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Compare
Brookdale Troy (MC)
4900 Northfield Parkway, Troy, MI 48098
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2080 South Telegraph Road, Bloomfield, MI 48302
Town Village Sterling Heights and The Gem Memory Care
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8.3
Review score
49 reviews
8.3
Review score
49 reviews
5 star
37%
4 star
31%
3 star
12%
2 star
10%
1 star
10%
9.8
Review score
53 reviews
9.8
Review score
53 reviews
5 star
63%
4 star
25%
3 star
8%
2 star
2%
1 star
2%
9.6
Review score
77 reviews
9.6
Review score
77 reviews
5 star
54%
4 star
38%
3 star
3%
2 star
1%
1 star
4%
9.6
Review score
15 reviews
9.6
Review score
15 reviews
5 star
87%
4 star
0%
3 star
13%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Brookdale Troy (MC)
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Incontinence Care
- Diabetic Care
- High Acuity Care
Meals & Dining
- Restaurant Style Dining
- Low / No Sodium
- Vegetarian
- Professional Chef
- No Sugar
- Guest Meals
- Special Dining Programs
- Kosher
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Bath Tubs
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
Common areas
- Outside Patio
- TV Lounge
- Barber Shop
- Beauty Salon
- Indoor Common Areas
- Meeting Room
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Woodworking Shop
- Arts and Crafts Center
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Holiday Parties
- Art Classes
- BBQs or Picnics
- Karaoke
- Sensory-based Programs
- Brain fitness / Dakim
- Live Dance or Theater Performances
- Cooking Classes
- Educational Speakers / Life Long Learning
- Forever Fit
- Birthday Parties
- Stretching Classes
- Devotional Activities On-Site
- Dances
- Activities On-site
- Devotional Activities Offsite
- Other Religious Services
- Live Well Programs
- Light Therapy Programs
- Live Musical Performances
Reviews
for Brookdale Troy (MC)
Write a review
A Place for Mom has scored Brookdale Troy (MC) with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Troy (MC) has 49 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
4.0
Care Services
3.6
Staff
4.1
Meals & Dining
3.9
Activities
3.8
Value for Cost
3.5
A Place for Mom has scored Brookdale Troy (MC) with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Troy (MC) has 49 reviews with an average "overall experience" of 3.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Horst H - Family/friend
Assisted Living
August 9, 2024
Needed level of care
From the tour to the move-in process, everything went well. They made me more comfortable about the delusion for my wife and our next step in life.
Marie J - Family/friend
Memory Care
May 10, 2024
Place Needs Updating
I agree with the review from March 2024. Some of the caregivers are wonderful and hard-working and doing a difficult job to the best of their abilities. Some of the staff spend too much time on their phones and not enough time caring for the residents. Staff seem to disappear after dinner and are hard to find.
The activity director really does a lot to try and schedule activities and they do have some great music programs.
I agree, old building and technology. Many new facilities have cameras to ensure resident safety and to monitor staff behavior. I'm not sure if this facility has any cameras.
Staffing appears to be kept to the minimum, although more staff are really needed and residents are paying a lot of money. There are a few staff who are not patient with residents and really shouldn't be working in senior living and I agree with the other review on this statement also.
Response from Brookdale Troy (MC)
May 15, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Memory Care
April 5, 2024
Very friendly, warm experience
Brookdale Troy has been very accommodating and caring when taking care of my mother. The staff has always been very respectful and provided exceptional support. It has been a positive experience.
Anonymous - Family/friend
Memory Care
March 22, 2024
Brookdale Troy info
First the good - Some caregivers/staff are EXCEPTIONALLY wonderful, gentle and caring, really amazing, as they have a hard job. Some work double shifts and even the management steps in to help with the most basic caregiving sometimes. No bad smell, like some places we initially visited. Director, nurses and staff supervisor are friendly and available.
Now the bad - Old building and technology. Staffing is kept at the state minimum, although more staff are really needed and residents are paying a lot of money. There are a few staff who are not patient with residents and really shouldn't be working in senior living. Few staff wear name tags or tell residents their names, so it doesn't feel personal. Residents have been referred to by room numbers, not names. There is little consistency with staff schedules, so residents' schedules are not learned by caregivers. Staff in assisted living seem to just assist residents with tasks, but not establish relationships with them, kind of cold. Some staff just talk to each other while helping residents, ignoring the residents completely. Some clothing and bedding (with names on them) disappear when sent to the laundry. Not sure if complaints are acted on. Those who own Brookdale must be making a fortune, but the local staff and caregivers are underpaid and overworked. I wish they would give the director what she needs. We expect better care at the price we are paying. I am sure this is the case at most places, but it's horrible. If Brookdale corporate treated/paid their employees better, I bet they could retain more quality people. I don't want them to lose the incredible people that they do have at this time.
Response from Brookdale Troy (MC)
March 28, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Ray - Family/friend
Memory Care
March 15, 2024
Recommended
The facility is continuously clean and is free of any odors, and kept in great shape. The staff there is very caring and also very respectful to the residents. Communications with the family were clear, and the staff was available to respond to any request. Meals were nutritious and always very well presented. I ate several meals there and found the food. very tasty. The moving process was uneventful and fairly easy. I would recommend Brookdale to anyone looking for a place that cares for their loved ones in particular if it's a memory care situation.
Mary - Family/friend
Memory Care
September 1, 2023
our families experience
I have to say the daily care was wonderful. The patient care was very interactive, warm and friendly. We had a few experiences not so good. They had to call 911 too have my mom taken to the hospital In Feb late at night. When they my sister my Mom at the hospital she had no pants on except her diaper. It was freezing outside, found this totally unacceptable. She had fallen out of bed but clearly did not break any bones nor was she was she in any pain so there is no reason they couldn't put any pj pants on her. Another time I was trying to arrange to have a bag pipe player come for St Patricks Day who had played at my moms funeral. I made many phone calls to which I finally got a reply the day before St. Pat's and they said sure bring him in. I said too late now. I wish anyone would have replied to me. It was embarrassing when I had to tell the Bag Pipe player that we would have to cancel because no one was replying. The cleanliness was excellent, They take good care of the place and the patients. This is where I don't think you can find better. They are incredible. When it comes to the quality of care, again I don't think you can find better. Those gals are the absolute best and my mom loved spending time with them. Food was good and were always having fun with mom . Mom loved the activities, especially the music and dancing. I think this a a great deal for the cost. As long as Mom's happy are whole family was happy.
Thank you a Place for Mom and Brookdale.
Ray - Family/friend
Memory Care
May 16, 2023
One of the Best
Brookdale Troy is one of the best places you can find for your love ones in need of memory care. They are responsive to needs and keep the family updated.
NM - Family/friend
Memory Care
May 4, 2023
Would Not Recommend
Find another facility. My husband was in the memory care building for a 2-week respite. He has dementia and needs assistance. His garments (under and outer) were only changed 3 times in one week. He fell and they didn't notify me. And no shower for several days. On the 10th day, I again requested a shower for him. They finally managed it, and after it was done, I packed up his things and brought him home 4 days early. I was very disappointed.
Response from Brookdale Troy (MC)
May 7, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
anonymous - Family/friend
Memory Care
February 15, 2022
anonymous - Toured community
Memory Care
February 4, 2022
tour review
Our family had an in person tour and the community is very clean, extensive and nicely maintained. You definitely would be getting your money's worth here. However we just did not get that overall warm and fuzzy feeling, it did not seem like that had that personalized care it felt more cooperate.
anonymous - Family/friend
Memory Care
August 31, 2021
Great when they are Staffed
I would recommend to find somewhere else. The staffing issue has not been the easiest to deal with. The care services lack due to the staffing issue. They are great when there are staff however, every time I go there is a new nurse and it would be better to have some stability and the same nurse.
Response from Brookdale Troy (MC)
September 3, 2021
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
anonymous - Toured community
Memory Care
August 9, 2021
My review of Brookdale Troy (MC) (Brookdale)
Our family was able to have an in person tour and the tour was nice but they only showed us the memory care side and our loved one had mild dementia. Another community was willing to accept our loved on but on the assisted living side, which we thought would be a better living situation for them.
Anonymous - Family/friend
Memory Care
July 6, 2021
Friendly Staff
The community is clean and friendly. The staff seem to work with you. The community is short of staff, and sometimes they can't get all the residents to activities. They try the best they can to assist the residents.
Anonymous - Family/friend
Memory Care
September 10, 2019
My father was only at Brookdale for a month before he passed away. My family and I were very pleased we placed my dad there because the staff was very efficient. Kudos to Asia, the wonderful nurse, Brookdale is fortunate to have. [Name removed] was compassionate and helped us every step of the way.
Anonymous - Family/friend
Memory Care
February 2, 2019
Horrible
Horrible,moved out loved one memory care.Staff day,am some on phones,patients ignored mocked and laughed at,director had knwledge of ignored,feeders ignored not fed sat 40 minutes before getting fed bite of food and not sit down with.Poor reaidents ignored when asking for drink or go to broom moved out.
Gary Evans - Family/friend
Memory Care
November 11, 2018
Improvements Needed
No matter how many times I've explained food preferences, there continues to be a problem meeting them. An infection was not noticed until a fall caused a trip to the hospital and then a stay at Heartland where better care could be given. Desk people were not prepared to accept monthly payments. Communication in general is a problem. Basic needs were met.
Anonymous - Family/friend
Memory Care
August 8, 2018
Do not let your loved one live here. The director has no control over her staff. Residents are unkempt and unclean. The shower room where they bath residents is disgusting. Food is terrible.
Anonymous - Toured community
Memory Care
September 22, 2017
Pretty Similar To Other Communities
We toured quite a few communities and this one was very similar to all the others we looked at. The staff was very friendly and nice gave us very good information. The community was clean looked very good. They had a secure outside area for the residents to roam if they wanted.
Anonymous - Toured community
Memory Care
September 22, 2017
I moved my mom out
This community and its staff are terrible. The person at the front desk is terrible, she's extremely unfriendly and rude when guesses come to visit and they stop at the front desk to sign-in, She makes a terrible impression and it goes downhill from there. This community is very poorly managed, it is [Removed], smells and the residents have to ask for things like toilet paper and then they're given just 1 roll. I made the mistake of using the public restroom and it was absolutely horrible inside [Removed] and who knows when it was cleaned last. It did not take me long to move my mother out of this community.
Anonymous - Toured community
Memory Care
August 31, 2017
Not The One For Us, But Tour Went Well
I did not have any problems during my tour of this community. My tour went well overall, and the experience was a nice one. The community looked nice, and everything was nice, and clean. The staff I met was kind, and helpful. It was not the one for us, but my tour was a good one.
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Frequently Asked Questions about Brookdale Troy (MC)
Brookdale Troy (MC) offers Semi-Private and Studio. Learn more.
A Place for Mom has scored Brookdale Troy (MC) 8.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 267-9500 to reach a resident at Brookdale Troy (MC).
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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