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Brookdale Smithfield

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830 Berkshire Road, Smithfield, NC 27577

For pricing & availability:
(866) 374-4058
7.3
Review score
36 reviews
Add review
7.3
Review score
36 reviews
5 star
47%
4 star
33%
3 star
14%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
29498 reviews
644 facilities
Brookdale Smithfield
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Brookdale Smithfield
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Anonymous
-
Child of resident/client
5.0
Friendly people in a fine facility
My loved one was previously a resident at Brookdale Smithfield and everything was great for her at this facility. The staff was very nice and accommodating. My loved one always said that she enjoyed the food. The facility was always clean and is scenic. This facility is the only dog friend

About the facility
Brookdale Smithfield

Live well and age gracefully when you choose to make Brookdale Smithfield your brand new home. Here, you or your loved one can look forward to gentle reminders, a variety of engaging activities with peers, and person-centered care. Each residents’ retirement experience is tailored to match their unique needs, goals, and expectations. To provide a stress-free experience, Brookdale’s trusted team members assist with transportation, errands, meals and housekeeping, as well as daily care. Before arriving, each resident receives a flexible and customizable care plan. Would you like assistance with managing medication, bathing, dressing, or a helping hand completing other daily tasks? Rest assured that you have access to quality care when it’s needed most. Plus, the staff is available 24 hours a day, seven days a week, to be alerted to an emergency. With assisted living services and memory care available under one homely roof, each resident receives one-on-one care in a timely manner.

The Clare Bridge program is an exclusive brand of dementia care used at Brookdale Smithfield. It was established more than 30 years ago and provides residents with six planned daily activities to promote their mental and physical health. Regardless of residents’ care needs, each resident has access...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Smithfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Smithfield

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Brookdale Smithfield
Brookdale Smithfield

830 Berkshire Road, Smithfield, NC 27577

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7.3
Review score
36 reviews
7.3
Review score
36 reviews
5 star
47%
4 star
33%
3 star
14%
2 star
3%
1 star
3%
9.9
Review score
48 reviews
9.9
Review score
48 reviews
5 star
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4 star
21%
3 star
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9.7
Review score
33 reviews
9.7
Review score
33 reviews
5 star
58%
4 star
33%
3 star
3%
2 star
6%
1 star
0%
9.6
Review score
24 reviews
9.6
Review score
24 reviews
5 star
62%
4 star
17%
3 star
13%
2 star
0%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Smithfield

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • International Cuisine
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Meals Provided
  • Professional Chef
  • Room Service
  • Special Dining Programs
  • Guest Meals

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • TV Lounge
  • Library
  • Outside Patio
  • Private Bath
  • Indoor Common Areas
  • Central Fireplace
  • Meeting Room
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Dances
  • Cooking Classes
  • BBQs or Picnics
  • Intergenerational Programs
  • Reminiscence Programs
  • Art Classes
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Happy Hour
  • Wii Bowling
  • Gardening Club
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Live Musical Performances
  • Forever Fit
  • Activities On-site
  • Birthday Parties
  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Activities Off-site
  • Karaoke
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Community Service Programs

Reviews

for Brookdale Smithfield

7.3Review score36 reviews
7.3
Review score
36 reviews
5 star
47%
4 star
33%
3 star
14%
2 star
3%
1 star
3%
Brookdale
8.7
Review score29491 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Smithfield with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Smithfield has 36 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.0
Staff
4.3
Meals & Dining
4.1
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Smithfield with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Smithfield has 36 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score29491 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Assisted Living
August 6, 2024
3.0
Verified Review
Review for Brookdale Smithfield
I would say it is fine not outstanding. The activities director is good and the RN on staff is very good. Some of the aides/caretakers complain of having too much to do. The front end person is on her phone a lot with personal drama. I was contacted when my mother had issues with health. Also my mother is going into memory care as her dementia has worsened.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Smithfield
August 16, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
Sarah - Family/friend
Assisted Living
July 26, 2024
3.0
Verified Review
A nice community with areas of improvement
I found it difficult to access staff, medical staff, who should have answers to my questions re obtaining consults for Hospice and to assure me that her DNR order would be honored. No follow up to complaint re Mom being left in wheelchair for over 2 hours and no access to call bell!!! Some staff where more friendly than others. The chef went out of his way to be friendly. Music would have been nice, knowing other options. Only one activity, no director, no reminder for the one activity. Two church members who led singing of hymns and a short message
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
3
Response from Brookdale Smithfield
August 2, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Family/friend
Assisted Living
November 13, 2023
5.0
Verified Review
Friendly people in a fine facility
My loved one was previously a resident at Brookdale Smithfield and everything was great for her at this facility. The staff was very nice and accommodating. My loved one always said that she enjoyed the food. The facility was always clean and is scenic. This facility is the only dog friendly facility in Johnston County. I would recommend Brookdale Smithfield to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sarah - Family/friend
Assisted Living
September 15, 2023
3.0
Verified Review
nice community, yes to areas of improvement
I found it difficult to access staff, medical staff, who should have answers to my questions re obtaining consults for Hospice and to assure me that her DNR order would be honored. No follow up to complaint re Mom being left in wheelchair for over 2 hours and no access to call bell!!! Some where more friendly than others. The chef went out of his way to be friendly. Only one activity, no director, no reminder for the one activity. Two church members who led singing of hymns and a short message. Manager, chief nurse. LPN also a 2 for care and compassion
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
3
Response from Brookdale Smithfield
September 19, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
anonymous - Family/friend
Assisted Living
January 12, 2023
5.0
Verified Review
Excellent Staff
Staff is excellent. Very helpful and very friendly. Facilities are clean and well decorated- feels very "homey." Meals could be better - according to Mom they are often served cold or lukewarm. Then again she is very picky. Cost went way up this new year, but still good value.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Mike B - Family/friend
Assisted Living
August 30, 2022
4.0
Verified Review
Happy with our choice
The facility is well maintained. The staff is attentive to the residents needs. Overall it has been a very good experience and we have had no complaints.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
June 30, 2022
4.0
Verified Review
tour review
Our family had an in person tour and all the staff we met with seemed really nice but it was just to far out of our budget
C & M Jackson - Family/friend
Memory Care
February 16, 2022
4.0
Verified Review
a successful collaboration between Brookdale and its recipients
the staff at Brookdale are great and very informative. they promote friendliness and encourage a mutual awareness of your loved ones needs. when i've visited Brookdale, the residents are always interacting in engaging activities and seem to be enjoying themselves. this community is on the expensive side, but i can not undervalue my gratitude and the level of care my loved one is receiving here. i feel comfortable knowing my loved one is being cared for here, as there is a sense of collaboration between the families and Brookdale. my loved one adjusted very well into the Brookdale family and i would recommend this community to anyone looking.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
anonymous - Family/friend
Memory Care
October 6, 2021
4.0
Verified Review
My review of Brookdale Smithfield
Overall this is a good community. They just say that they can assist in different things but they do not have the time do them as stated. Overall I feel that the staff are doing the best that they can with the residents.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
October 1, 2021
4.0
Verified Review
My review of Brookdale Smithfield
For a senior who is independent and only needs a little bit of assistance that this would be an ideal community. If your loved one is a fall risk I would say to look for somewhere where there is more supervision or observation.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
2.5
anonymous - Family/friend
Memory Care
March 30, 2021
5.0
Verified Review
Would definitely recommend!
We love the Brookdale Smithfield community, our loved one says the food is really good but does sometimes get a little repetitive. Compared to other places the value is good. Int he beginning we thought the people were extremely nice and helpful, the place was clean and well kept, it has a very welcoming feeling. They have gotten through this entire pandemic without any positive cases which is astounding, they are very careful. We feel that our loved one is safe there, and anytime we call with a problem it is fixed immediately.
Friendliness
5
Cleanliness
5
Staff
5
Care Services
5
Meals & Dining
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
October 7, 2020
0.5
Verified Review
Please Don't Put Your Mom There
They are a horrible place to put a loved one. My loved one wasn't bathed, and we had to pay extra for her to be cared for. I ended up having to wash her hair and bathe her every time I went to visit. She fell one time and they had to have EMS to come get her. The EMS feel that my loved one was laying there for hours. She arrived with no shoes and no underwear. The EMS waited for me to get to the hospital for over two hours, to tell me this. No one from the community went with my mother on the ambulance, or called to check on my mom. The hospital is only 5 minutes away. My family was very engaged and went to see my loved one daily or every other day. We even paid for a sitter to sit with her for two hours daily, because we felt she wasn't being checked on or engaged with. The bathrooms had no paper towels or toilet paper. We had to request this every time we went to visit. The staff said the residents had depends so it didn't matter. The staff was always friendly. The management wasn't responding and kept asking what we wanted them to do, and they didn't have a lot of staff. There was a night that my loved one was wondering with their walker. My loved one fell in another resident's room and the resident complained my loved one was in this resident's room, and he had to step over my loved one twice to be able to go to the restroom After my loved one moved out, there was a newspaper article that there was a rape of a resident at this community.
Cleanliness
1
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Paul - Family/friend
Memory Care
October 7, 2020
4.0
Verified Review
Great Service, Great People
I would recommend this community. The friendless and the service of the nurses for the residents was great. The communication has been good. The room was very nice and we provided all the furnishings for it. The food was not cared for by my loved one.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
June 17, 2020
4.5
Verified Review
Brookdale Smithfield
They seemed to keep the community clean and I never noticed any areas that were not well maintained. The staff was always very nice to my mother. The care was also very good as were the activities. Compared to other communities in the area, they were definitely worth the price.
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
June 10, 2020
2.5
Verified Review
Brookdale Smithfield
A very nice place, however we didn't feel there was nearly enough attention payed to my loved one or his care. We also had hospice come in to give him a bath a couple times a week, and Brookdale wanted to charge us for the bath, even though they were not involved at all in the process. They wouldn't even wake him up to go to breakfast. We moved him from Brookdale because of this. We moved him before the 30 days were up on his lease and we were told we would get the entire sum of his community fee back, however we never received it.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Phyllis - Family/friend
Memory Care
June 18, 2019
4.5
Good choice for assisted living facility
My father has been a resident at Brookdale Smithfield since March. Our experience with Brookdale has been a very pleasant one. The facility is very clean. The food is good and the staff is very caring and helpful. My only suggestion is that they could plan more outside activities like light gardening...something that could help the residents feel like they're accomplishing something.
Cleanliness
4.5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
June 1, 2017
4.0
Verified Review
My tour
This looked like a nice clean community when we visited. This community does allow pets and they offer daily activities. This community was nice, however I did not think it was the right fit for us.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
May 10, 2017
4.0
Verified Review
My tour
This seemed like a nice community when we visited. It was larger than what we were looking for and it felt more official. The people I met were nice and the community seemed clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
May 9, 2017
5.0
If they had a private room, we would have signed up immediately.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michael Gillespie - Family/friend
Memory Care
May 2, 2017
5.0
Verified Review
A True Blessing to Our Family
The people are really nice and go the extra mile to help and answer questions. I've had only positive experiences at the Smithfield location. My mom has some dementia and we know it's only a matter of time befor she will have to go to a memory care facility. Thankfully, Brookdale at Smithfield has a memory care secure unit on site so the transition will be easy and convienant for mom and our family. The facility is very clean and neat. When you walk in you don't feel like you are at a facility, you get the sence your at someones home and that is wonderful!! They have diffrent levels of care all based around the needsof the individule. I would recomend this assisted living "Home" to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 36 reviews

Neighborhoods
around Brookdale Smithfield

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Smithfield

Brookdale Smithfield offers Semi-Private, Studio and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Smithfield 7.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (919) 989-3100 to reach a resident at Brookdale Smithfield.

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