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Brookdale Monterey

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5204 Elgin Avenue, Lubbock, TX 79413

For pricing & availability:
(866) 374-4058
9.5
Review score
35 reviews
Add review
9.5
Review score
35 reviews
5 star
53%
4 star
29%
3 star
9%
2 star
6%
1 star
3%
See all reviews
8.7
Review score
30125 reviews
644 facilities
Brookdale Monterey
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Brookdale Monterey community exterior
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Brookdale Monterey in google map
street view of Brookdale Monterey

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stacy M
-
Child of resident/client
4.0
Help For Mom
Over all we have been very pleased with Brookdale. The staff is friendly and she is being taken care of well. It’s clean and they have activities for them to do each day. The residents are always out and about and not stuck in their rooms all day.

About the facility
Brookdale Monterey

Specialized Care From the Industry Leader


If you or your loved one is living with dementia or other cognitive challenges, it's time to trust the industry leader. We are Lubbock's very first free-standing Alzheimer's and dementia care provider.

Our well-established and recommended community is the go-to resource for memory care needs in the Lubbock area. Centrally located, we pride ourself on our dedication to seniors with memory issues.

Offering both private and semi-private apartment for residents in a home-like atmosphere, we are able to meet the needs of all spectrums of memory care needs. Our residents are given a number of activities each day, each one chosen specifically to be dementia-friendly and to contribute to one of six different areas of life fulfillment.

Unlike many other senior living communities, our community is specialized to memory care. That means we're able to provide a staff full of highly-trained caregivers who are continually updated on the best treatment plans and methods.

Providing quality of life is the everyday goal of our associates and we are able to create memorable experiences with our Clare Bridge programming including our In Touch program which allows our residents to Skype with family and friends, use a flight simulator and...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Monterey

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Monterey

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Brookdale Monterey community exterior
Brookdale Monterey

5204 Elgin Avenue, Lubbock, TX 79413

The Isle at Raider Ranch aerial view of community
The Isle at Raider Ranch

6806 43rd St, Lubbock, TX 79407

Mackenzie Court
Mackenzie Court

8609 Boston Ave., Lubbock, TX 79423

Brookdale Remington Park
Brookdale Remington Park

5301 66th Street, Lubbock, TX 79424

9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
53%
4 star
29%
3 star
9%
2 star
6%
1 star
3%
9.8
Review score
131 reviews
9.8
Review score
131 reviews
5 star
68%
4 star
24%
3 star
4%
2 star
2%
1 star
2%
9.6
Review score
57 reviews
9.6
Review score
57 reviews
5 star
59%
4 star
25%
3 star
12%
2 star
4%
1 star
0%
9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
45%
4 star
38%
3 star
7%
2 star
5%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at Brookdale Monterey

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Gluten-free
  • Special Dining Programs
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Low / No Sodium

Room Amenities

  • Garden View
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Air Conditioned

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Common areas

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Library
  • Private Bath
  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Central Fireplace
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Christian Services
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Live Well Programs
  • Intergenerational Programs
  • Trivia Games
  • Activities On-site
  • Dances
  • Devotional Activities On-Site
  • Activities Off-site
  • Stretching Classes
  • Birthday Parties
  • Pet-focused Programs
  • Cooking Classes
  • Live Dance or Theater Performances
  • Protestant Services
  • Brain fitness / Dakim
  • Gardening Club
  • Day Trips and Outings
  • Sensory-based Programs
  • Men's Club
  • Karaoke
  • BBQs or Picnics
  • Reminiscence Programs
  • Art Classes
  • Holiday Parties

Reviews

for Brookdale Monterey

9.5Review score35 reviews
9.5
Review score
35 reviews
5 star
53%
4 star
29%
3 star
9%
2 star
6%
1 star
3%
Brookdale
8.7
Review score30048 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Monterey with 9.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Monterey has 35 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.6
Care Services
4.2
Staff
4.8
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Brookdale Monterey with 9.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Monterey has 35 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score30048 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Joshua T - Industry reviewer
Memory Care
February 10, 2025
5.0
Solid Choice
Respectful, caring, involved staff facility is clean, well managed. Staff stay on top of pt care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Kori H
Memory Care
February 10, 2025
5.0
Friendly staff, very caring
Always pleasant experience when I visit. Residents appear happy and well taken care of staff is very helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Raye N - Industry reviewer
Memory Care
February 10, 2025
5.0
Great Place!
Facility is always clean. Residents are well cared for. Activities are going all the time. Rooms are spacious. Staff are very friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Alecia C - Family/friend
Memory Care
February 10, 2025
5.0
Very informative, friendly, open
Everyone is very friendly. Location has a warm and comfortable feel. Staff understands what we are going through.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Industry reviewer
Memory Care
February 10, 2025
5.0
Awesome! Every time I come-very nice personnel
Everyone greets me with a smile. They always ask if there is something I need. Very approachable. You can see they truly care for the residents here. Residents say they feed then well!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
stacy M - Family/friend
Memory Care
January 23, 2025
4.0
Help For Mom
Over all we have been very pleased with Brookdale. The staff is friendly and she is being taken care of well. It’s clean and they have activities for them to do each day. The residents are always out and about and not stuck in their rooms all day.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Toni F - Family/friend
Memory Care
January 23, 2025
4.0
Brookdale Monterey Lubbock Memory Care
I moved my friend onto Brookdale Monterey about 2 years ago due to her diagnosis of dementia. She has been very happy at Brookdale, she made new friends and the staff are very helpful to make sure she has everything she needs to be safe and comfortable. They’ve taken her to movies, dining out and field trips to the park and local museums. Her room is a nice size and her roommates have all been lovely. I would recommend Brookdale Monterey for a loved one needing Memory Care.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Nicole C - Industry reviewer
Memory Care
January 23, 2025
5.0
Beautiful facility with amazing staff
I work in the healthcare industry. We have been so blessed to work with this community for years here in Lubbock. Their staff is compassionate, kind, and helpful. I highly suggest this building for any of my patients that have had a cognitive decline. Your loved one will truly thrive in this community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rose G - Family/friend
Memory Care
January 23, 2025
5.0
A memory care facility for my best friend & neighbor
My neighbor and best friend needed a facility that could provide 24 hour care, due to her dementia. Her daughters found Brookdale Monterey. I went & toured the facility and was very impressed. She was admitted in [date removed] I have visited her on 4 occasions so far. She has adapted well and made some new friends. The facility is always clean and the staff is always very cordial and welcoming of guests. Unlike other facilities, there is no smell of urine and there is no cover up of any smells. Have not had a chance to have a meal with her, but she is satisfied with the food & I can see her appetite has improved. Overall, I am pleased with the care she is receiving. The administration staff & nursing staff are easy to get in contact with and have been very helpful! I do not know of the activities they have provided as she is a new resident, hopefully I can participate when possible to see her progress.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Beverly Norris - Family/friend
Memory Care
January 23, 2025
5.0
Excellent facility
The staff at Brookdale Monterey are efficient and friendly and always address our questions and needs. The facility is clean. Our family members at the facility tell us they are very happy to be there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 2, 2025
5.0
Verified Review
It was a good place for my wife and my kids Mom!
The staff were great. My wife was taken care of very well. They ALL cared about her well being. The food was ok but could use a little more variety in my opinion. Overall experience was very good!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3.5
Activities
5
Value for Cost
5
Kelsey J - Industry reviewer
Memory Care
October 17, 2024
5.0
Wonderful Place!
Brookdale Monterey is a wonderful place. I enjoy working with each staff member there. The love and compassion everyone has for their residents is so clearly evident. I highly recommend this memory care. Allison is absolutely wonderful and will be a great deal of help to get your loved one the care they need.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jeff - Family/friend
Memory Care
August 1, 2024
5.0
Verified Review
Review for Brookdale Monterey
I would recommend Brookdale, the staff was very caring and they did everything they could to make my wife comfortable and safe!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 10, 2024
1.0
Verified Review
Would not recommend
It's a 1 for us. Our overall experience with Brookdale Monterey was terrible. Our loved one was rarely changed or bathed. And my 2 year old grandson found a moldy chicken bone hidden in the common area. It was gross. The friendliness of staff is hard to rate because some people were very nice but when it came to voicing our concerns about our loved one they were, once again, terrible. Quality of care is a -1. Or 1 since that's your scale. Our loved one was frequently forgotten about and his oxygen cannula was misplaced or taken off, etc. his blood oxygen and pulse dipped so low I'm surprised he's still alive and talking to us today. And, as I said before he was rarely changed and his things were constantly lost. They made him wear women's diapers when we always made sure he had men's diapers. I could go on but it's a lot. Meals/dining was okay. We kept requesting easier to eat foods for our loved one to eat but they kept giving him hard to eat items like soup. One of the employees provided great activities in the beginning of our experience with Brookdale but she went to part time and the activities quality dipped. Value for cost is a 1. Our experience did not justify the incredible cost they charge for bare minimum care. I do not recommend this place to anyone.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
1
Response from Brookdale Monterey
January 11, 2024
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Toured community
Memory Care
May 24, 2023
5.0
Verified Review
Tour experience
Brookdale Monterey was very nice and I really liked the facility. It would've worked very well. Honestly we chose [facility name removed] because my mother is also at that facility and it was just easier to have them both close since I'm her only child and he has no children. It's just me so I made the decision based on that.
Judith K - Family/friend
Memory Care
December 15, 2022
4.0
We have been very pleased with the services at Brookdale Monterey. I would like more activities that help to maintain memory-card games? Picture books? I would be happy to help develop these activities for my husband.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
December 14, 2022
4.0
Overview of Brookdale Monterey
This facility has been adequate to my wife's needs for over two years, during which time it was heavily burdened by the pandemic. The staff are caring, well trained, and very disciplined.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Kathy B - Family/friend
Memory Care
December 14, 2022
4.0
Resident
After [name removed] was hired as Director, things are starting to improve everyday. She truly cares and it shows. She had a lot on her plate and she's already done amazing things.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Joe M - Family/friend
Memory Care
December 14, 2022
5.0
Everything is awesome. Everybody is so helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 14, 2022
5.0
Brookdale is a safe, pleasant place for my loved one to be. The staff are nice and the activities are excellent. Lots of music and exercise!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Viewing 1-20 out of 35 reviews

Neighborhoods
around Brookdale Monterey

See what the neighborhood has to offer and what’s nearby:
Brookdale Monterey in google map

Frequently Asked Questions
about Brookdale Monterey

Brookdale Monterey offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Monterey 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (806) 788-1919 to reach a resident at Brookdale Monterey.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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