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Brookdale Liverpool

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4055 Long Branch Road, Liverpool, NY 13090

For pricing & availability:
(866) 374-4058
9.2
Review score
49 reviews
Add review
9.2
Review score
49 reviews
5 star
49%
4 star
33%
3 star
6%
2 star
6%
1 star
6%
See all reviews
8.7
Review score
30125 reviews
644 facilities
Brookdale Liverpool
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Brookdale Liverpool
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About the facility
Brookdale Liverpool

Experience exceptional care and hospitality, here at Brookdale Liverpool. Located near Long Branch Park, residents are just minutes away from local restaurants and lively shopping areas. With access to amenities both on- and off-site, it’s easier than ever to tailor your schedule. Brookdale Liverpool offers residents a homelike environment, with 79 apartments located on a single level to promote easy access for all. As a resident, you can look forward to assistance with meal preparation, housekeeping, transportation, and other tasks. If you need assistance with activities of daily living, such as eating, bathing, or grooming, the staff will work with you to meet your needs. As an added convenience, postal services and a beauty and barber shop are available to use anytime. Rest assured, Brookdale’s compassionate team members are available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system is in use to offer further monitoring and protection.

Community Services and Amenities

While team members cross mundane chores off your to-do list, you can participate in the community poetry club, interactive game nights, coffee and hot cocoa socials, and so much more. If you prefer outdoor adventures, Brookdale Liverpool offers a colorful garden...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Liverpool

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Liverpool

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Brookdale Liverpool
Brookdale Liverpool

4055 Long Branch Road, Liverpool, NY 13090

Keepsake Village outdoor common area
Keepsake Village

138 Old Liverpool Rd, Liverpool, NY 13088

The Hearth on James
The Hearth on James

830 James St, Syracuse, NY 13203

The Hearth at Greenpoint
The Hearth at Greenpoint

150 Old Liverpool Rd, Liverpool, NY 13088

9.2
Review score
49 reviews
9.2
Review score
49 reviews
5 star
49%
4 star
33%
3 star
6%
2 star
6%
1 star
6%
9.1
Review score
27 reviews
9.1
Review score
27 reviews
5 star
67%
4 star
11%
3 star
11%
2 star
11%
1 star
0%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
63%
4 star
27%
3 star
5%
2 star
0%
1 star
5%
8.6
Review score
41 reviews
8.6
Review score
41 reviews
5 star
49%
4 star
32%
3 star
7%
2 star
5%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Brookdale Liverpool

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • No Sugar
  • Anytime Dining
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Covered Parking
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Library
  • Private Bath
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Barber Shop
  • TV Lounge
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Well Programs
  • Yoga / Chair Yoga
  • Other Religious Services
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Trivia Games
  • Live Musical Performances
  • Bridge Club
  • Wii Bowling
  • Activities On-site
  • Devotional Activities On-Site
  • Dances
  • Activities Off-site
  • Community Service Programs
  • Stretching Classes
  • Forever Fit
  • Birthday Parties
  • Cards / Pinochle Club
  • Bible Study Group
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Cooking Classes
  • Pet-focused Programs
  • Walking Club
  • Day Trips and Outings
  • Cooking Club
  • Gardening Club
  • Brain fitness / Dakim
  • Book Club
  • Catholic Services
  • Happy Hour
  • Current Events Club
  • Karaoke
  • BBQs or Picnics
  • Resident Band or Musicians
  • Men's Club
  • Quilting or Sewing Club
  • Holiday Parties
  • Art Classes
  • Choir / Singing Club
  • Wine Tasting

Reviews

for Brookdale Liverpool

9.2Review score49 reviews
9.2
Review score
49 reviews
5 star
49%
4 star
33%
3 star
6%
2 star
6%
1 star
6%
Brookdale
8.7
Review score30048 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Liverpool with 9.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brookdale Liverpool has 49 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.3
Care Services
3.9
Staff
4.5
Meals & Dining
4.1
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Liverpool with 9.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brookdale Liverpool has 49 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score30048 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Anonymous - Family/friend
Assisted Living
March 10, 2025
4.0
Verified Review
Brookdale Liverpool review
This is a quick review of Brookdale on Long Branch Road in Liverpool, N.Y. I am a friend of a resident who has been there since [date removed]. My Mother was in this same facility when it had a different owner around 2006 when she was 84. We were very pleased with her care! She never wanted to leave her house but she loved it there. My friend is much younger than my Mother. My friend is happy at Brookdale and really enjoys the company of others and the friendships she has made. I have sometimes eaten there with my friend and there is a nice variety of food choices. The residence is clean, freshly painted, warm and cozy in the gathering areas.The people who work there are kind and friendly. A few aesthetic things that I think could be addressed would be... keeping the entrance cleaner. I know lots of people go in and out each day so I think it is an area that maybe should be checked out often especially during the winter months. The gazebo outside has very old worn cloth cushions very uninviting. During the entire summer season they were never replaced! They did not look clean and I never saw anyone sit out there even though people sat on the benches right outside the building. Maybe something with material that was colorful and could be wiped down periodically would hold up better. I know my friend enjoys the activities at Brookdale: singing, Bookclub, special dinners, field trips to the store and places in the community, prayer services/ reciting the rosary and daily exercise. Another suggestion, I think the residents would enjoy more group games besides BINGO. My Mother enjoyed doing lots of crafts and even had an Easter hat she made for herself! The monthly cost is a little high but it is the going rate in our area and is proportionately within reason to the price we paid for our Mother so many years ago.
Gary N - Family/friend
Assisted Living
March 6, 2025
5.0
Verified Review
Wonderful, caring staff
I was impressed with the genuine thoughtfulness that the staff showed to my mother and the understanding that this was an entire change to her living environment. They made the transition not only easy on mom but also on her family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bonnie Buttiglieri
Assisted Living
November 18, 2024
3.0
Review for my mom's care while there for 4 months
My mother's care was ok. Except when they messed up her eye med which made her have to stay longer. Staff was ok food operations were very good. She made couple new friends. Hopefully she won't have to go to assist living again.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from Brookdale Liverpool
February 7, 2025
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Assisted Living
September 4, 2024
4.0
Verified Review
Review for Brookdale Liverpool
Her time there was good except after her eye surgery they don't ready meds and she was taking a medication that should of been stopped and caused her to have to stay longer by at least a month
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Ray D - Family/friend
Assisted Living
June 19, 2024
5.0
Community of people looking out for one another.
The community looks out for each other. Whether it is the individuals supplying services, or the residents themselves. This is a statement from my mother, and shared by me. Mom initially had her doubts whether this life changing experience would be a positive one, but as soon as we walked in for our tour, we were greeted with friendliness, and people who took an interest in my mothers personality, interests, and the life she lived. They are arranging activities that would conform to her interests for the best experience possible. The stresses of doing the right thing for my mom have been allev iated.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Susan - Family/friend
Assisted Living
June 19, 2024
1.0
Verified Review
Our Experience
My mother did not receive good care. I have a lot of issues with this place. My mother has since passed away. The last year of her life was absolutely miserable. I would not recommend this place. As far as cleanliness, there were at least three times when I found the ladies room a mess with overflowing trash onto the floor. Other times when I told them they needed toilet paper and/or paper towels. These things can happen anywhere, right. But here they didn't take care of these issues when advised. That is, I could come back the next day and find they hadn't cleaned the bathroom. Also, my mother's health went downhill very quickly after she was admitted to Brookdale. When she moved in there she was able to do a lot for herself. But when she became incontinent, she needed more care. And this only got worse as time went on. She also fell A LOT. Sometimes the other residents told me they heard her crying for help and went into her room, then called for someone to help her. Whenever they showed up they did so reluctantly. Worst of all is that she was practically comatose some days, and they would wheel her to the dining room anyway, and I would find her there sleeping and slipping from her chair. Nobody cared. I don't know why it was so important for them to drag her down there when she wasn't going to eat. When we finally had her transferred to a nursing home, she had to have a physical before they could admit her. She was found to have pneumonia.
Cleanliness
1
Friendliness
5
Care Services
2
Staff
2
Meals & Dining
4
Activities
3
Value for Cost
2
Response from Brookdale Liverpool
July 5, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Byron - Family/friend
Assisted Living
June 6, 2024
4.0
Verified Review
A good fit for my mom
The overall experience was very good especially for the price. I don't know if I'd change anything right now. The location is great and the facility has a very good reputation in the area.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 11, 2024
4.0
Verified Review
Review for Brookdale Liverpool
I found Brian at Brookdale Liverpool to be very helpful and very patient at stressful time for my family..My father says the food is very good
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
February 29, 2024
4.0
Verified Review
She is very happy and so are we!
I love that she is safe and happy. She has friends and is involved. I wish it were cleaner. I am not sure how it could be, with a population who is so needy. But that is my only complaint.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Barb M - Family/friend
Assisted Living
February 29, 2024
4.0
Verified Review
a very caring and welcoming place for dad
There used to be more activity, but a lot have been canceled. Rent went up over [removed]$ a month and the food has gotten worse and the activity limited. I think the staff is excellent, and hey are trying to hire new people to fill the shortage and the new people they hired are really good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
2
Anonymous - Family/friend
Assisted Living
January 12, 2024
5.0
Verified Review
Recommended
The facility is always clean with no odors of any kind. The staff members are very friendly and know the residents by name. Always welcoming and helpful!
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Susan - Family/friend
Assisted Living
October 30, 2023
4.0
Verified Review
overall a nice community,
When it comes to the meals and dining service our loved one says sometimes the food is cold by the time she is served. We cannot comment on the activities as our loved one does not participate in them. Based on the experience we have had so far, we would recommend this community to others. Overall, very happy with them.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
4
Bonnie - Family/friend
Assisted Living
October 19, 2023
5.0
Verified Review
Review for Brookdale Liverpool
They were the first to reach out to me. And they are 5 minutes from my home. I know my mom is in a safe environment and she is getting hers meds and 3 meals a day. Very happy with her care there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Byron T - Family/friend
Assisted Living
July 24, 2023
5.0
Verified Review
Accommodating staff
My mom required probably more care than most other residents. The Brookdale staff was very accommodating with her needs. I would recommend Brookdale Liverpool for those looking into assisted living for their loved ones.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Laureen - Family/friend
Assisted Living
April 28, 2023
5.0
Verified Review
Mom's New Home
We were pleased with and really liked Brookdale Liverpool. Mom is safe, happy and has rejoined life. When it comes to the cleanliness we were told the rooms were cleaned once a week and that has not always been the case. However the staff members are super nice, helpful and trustworthy.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Barbara M - Family/friend
Assisted Living
April 7, 2023
4.0
Verified Review
Dad feels at home and we couldn't be happier!
[name removed] (sales manager?) and the entire staff were WONDERFUL with us! It was a long (2 1/2 months) and complicated process of getting Dad moved from North Carolina to here but so worth it!! Dad and his dog feel at home already and it's only been a month! He has 'made friends' and loves the staff We are also pleased with the health care which has been set up for us. Moving from out of state and having lived alone in independent living at 95 for the past year he needed a lot of care. This has been seamless and he likes his doctors! Thank you everyone!!! The only complaint is limited daytime activities and religious services. He attends and enjoys bible study but wishes there was a weekly service he could attend. He also misses playing cards like bridge or pinochle. Other then that he is happy and I feel better having him close.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
5
Susan - Family/friend
Assisted Living
March 16, 2023
5.0
Verified Review
A Nice Community with Some Improvements.
The place is not always very clean. Sometimes they have items on their menu and then they don't actually have the food. Activities are lame and my Mom does not participate.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Maria - Toured community
Assisted Living
January 27, 2023
4.0
Verified Review
tour review
Our family had an in person tour and we thought the tour experience was just fine and the gentlemen [name removed] that took us on the tour was very friendly. However at the time due to our loved ones needs this was just not going to be the best fit.
anonymous - Toured community
Assisted Living
August 11, 2022
5.0
Verified Review
Tour experience
We had an excellent tour experience with Brookdale Liverpool - the guy in management did a great job. My loved one needed a higher level of care than they would be able to provide here. She needed enhanced assisted living. If mobility were not an issue, this probably would have been where we placed her because it was also closest to us. It just ended up not being the best match for what the needs were.
anonymous - Family/friend
Assisted Living
August 10, 2022
4.0
Verified Review
Overall pleased
I think they do a really good job. They are having trouble retaining staff but that is an issue everywhere - they try their best despite those issues. I would recommend Brookdale Liverpool to others.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
4.5
Meals & Dining
3.5
Activities
4
Value for Cost
3
Viewing 1-20 out of 49 reviews

Neighborhoods
around Brookdale Liverpool

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Liverpool

Brookdale Liverpool offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Liverpool 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (315) 451-3221 to reach a resident at Brookdale Liverpool.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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