About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Hagerstown

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20009 Rosebank Way, Hagerstown, MD 21742

For pricing & availability:
(866) 374-4058
8.1
Review score
79 reviews
Add review
8.1
Review score
79 reviews
5 star
48%
4 star
25%
3 star
8%
2 star
4%
1 star
15%
See all reviews
8.7
Review score
29498 reviews
644 facilities
Brookdale Hagerstown
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Brookdale Hagerstown
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E.
-
Resident/client
5.0
Resident
My problem is that I am having trouble gaining weight due to my metabolism and medication. Sometimes I still feel hungry after meals. I gave a five to all categories except meals/dining where I gave a 3 out of 5.

About the facility
Brookdale Hagerstown

Experience person-centered care and daily support when you reside at Brookdale Hagerstown. Whether you’re in need of memory care or assisted living services, we can accommodate your needs, both now and in the future. Our trained team is equipped to assist with bathing, dressing, grooming, and other personal care services you may benefit from. Memory care residents can enjoy life with added support from our staff, who are available 24 hours a day, seven days a week to be alerted to any emergencies. A 24-hour security system and keypad entryways have also been installed for your protection. Wherever your care journey takes you, we’ll be there every step of the way.

You can find our nostalgic community in an elegant building that resembles a grand hotel of the past. The main living room features a brick fireplace, comfy couches, and a convenient hospitality station. Grab a coffee, tea, or snack to enjoy in the colorful garden or courtyard. You’ll notice we’re surrounded by the countryside, including farms and beautiful wooded areas. Additionally, we’re close to the downtown area, providing easy access to a variety of cultural opportunities, businesses, and local events.

Community Services and Amenities

Residents have a lot to look forward to...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Hagerstown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Brookdale Hagerstown
Brookdale Hagerstown

20009 Rosebank Way, Hagerstown, MD 21742

Charlotte's Home, Inc II
Charlotte's Home, Inc II

13715 Village Mill Drive, Maugansville, MD 21767

Commonwealth Senior Living at Hagerstown
Commonwealth Senior Living at Hagerstown

310 Cameo Dr, Hagerstown, MD 21740

Somerford House and Place Hagerstown
Somerford House and Place Hagerstown

10116 Sharpsburg Pike, Hagerstown, MD 21740

8.1
Review score
79 reviews
8.1
Review score
79 reviews
5 star
48%
4 star
25%
3 star
8%
2 star
4%
1 star
15%
9.5
Review score
10 reviews
9.5
Review score
10 reviews
5 star
60%
4 star
0%
3 star
10%
2 star
20%
1 star
10%
8.9
Review score
15 reviews
8.9
Review score
15 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
8.9
Review score
18 reviews
8.9
Review score
18 reviews
5 star
49%
4 star
39%
3 star
6%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Hagerstown

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Professional Chef
  • Room Service
  • Kosher
  • Special Dining Programs
  • Guest Meals
  • Vegan
  • Low / No Sodium
  • Gluten-free
  • Restaurant Style Dining
  • International Cuisine
  • Pureed Meals
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Handicap Accessible
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Barber Shop
  • Private Bath
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Christian Services
  • Gardening Club
  • Wii Bowling
  • Bridge Club
  • Yoga / Chair Yoga
  • Activities On-site
  • Live Dance or Theater Performances
  • Sensory-based Programs
  • Activities Off-site
  • Community Service Organizations
  • BBQs or Picnics
  • Cooking Classes
  • Stretching Classes
  • Cards / Pinochle Club
  • Current Events Club
  • Art Classes
  • Bible Study Group
  • Catholic Services
  • Brain fitness / Dakim
  • Holiday Parties
  • Day Trips and Outings
  • Pet-focused Programs
  • Wine Tasting
  • Happy Hour
  • Birthday Parties
  • Forever Fit
  • Quilting or Sewing Club
  • Live Musical Performances
  • Men's Club
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Tai Chi
  • Community Service Programs
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Karaoke
  • Walking Club
  • Choir / Singing Club
  • Dances
  • Book Club
  • Montessori Programs
  • Reminiscence Programs
  • Cooking Club
  • Visiting Chaplain or Priest
  • Live Well Programs

Reviews

for Brookdale Hagerstown

8.1Review score79 reviews
8.1
Review score
79 reviews
5 star
48%
4 star
25%
3 star
8%
2 star
4%
1 star
15%
Brookdale
8.7
Review score29491 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Hagerstown with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Hagerstown has 79 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.1
Care Services
3.8
Staff
4.5
Meals & Dining
4.2
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Brookdale Hagerstown with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Hagerstown has 79 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score29491 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 79 reviews
Anonymous - Family/friend
Assisted Living
December 5, 2024
1.0
More about money than people!
Brookdale’s priorities are messed up! They used to care about the people living there, now they care more about money and filling the rooms with a staff that could care less. They have certainly changed over the past 3 years!
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
2
E. - Resident/client
Assisted Living
September 11, 2024
5.0
Resident
My problem is that I am having trouble gaining weight due to my metabolism and medication. Sometimes I still feel hungry after meals. I gave a five to all categories except meals/dining where I gave a 3 out of 5.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 10, 2024
2.0
Verified Review
Review for Brookdale Hagerstown
Things have certainly changed at the facility since my family member moved in as a resident. But if I had a better option I would take it. Initially they presented better on the tour. I liked the fact that when my family member was in standard AL room she could have her cat. Big sell point for me and her. Also they have basically eliminated activities for the memory care residents. That wasn't the case when I chose them. But the Director left and now they don't do anything.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Hagerstown
September 10, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Anonymous - Family/friend
Assisted Living
August 20, 2024
4.0
Verified Review
Brookdale Hagerstown review
Our family member enjoyed living there but moved in February of this year to South Carolina just a couple miles from our house. I would recommend this community to other families. It was smaller than where she lives now and we actually prefer the new place and its grounds. However, when we were looking, it far surpassed other local facilities we visited who had immediate availability. It was very clean, no foul smells, bright and well decorated. Meals were OK if not outstanding and employees were responsive to her needs.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 6, 2024
2.0
Verified Review
Brookdale Hagerstown review
Mom has had all her money stolen, her wedding g rings and her entire jewelry box. They did find the jewelry box but all gold jewelry had been taken. After the third theft they told us we could put cameras in her room. Brookdale does not have any cameras in their facilities, nor do they have any outside of the facilities monitoring who goes in and out. Cleanliness: In the beginning I would have said a 5 but now it's more between 2-3 they have had a lot a staff turn over. Friendliness of Staff: Most staff I would give a 3 but there are a few who are a 5. Quality of Care: Mom only needed help with meds up until about a Month ago. Meals and Dining: The meals are the worst. We bring mom groceries weekly for her to eat. Even the staff say the food is not good. The meat is dry and most food is very spicy. Activities: The activity director quit a few months ago and they are in the process of hiring a new one. Value for Cost: average. Her cost went up by [fee removed] last month when she needed help with bathing and dressing after a short hospital stay. Her total is up to about [fee removed] /month.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
1
Activities
2
Response from Brookdale Hagerstown
August 16, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Assisted Living
July 30, 2024
3.0
Verified Review
Improvements needed - very disappointed with the facility.
Negative is you never know if there will be a med tech on duty because it's unbelievable how many times they don't show up or they come in late. Same with room assistance . Communication is not good either. They can't keep an activity director so many days there is nothing for the residents to do. Only positive thing is the nice residents out there.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
3
Activities
1
Value for Cost
3
Response from Brookdale Hagerstown
August 2, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Anonymous - Family/friend
Assisted Living
May 22, 2024
4.0
Verified Review
Recommended
My mom was previously a resident at Brookdale Hagerstown and overall it was a very good experience for her. The cleanliness and care services were good. The friendliness and the staff were both great. Brookdale Hagerstown was very helpful and took wonderful care of my mom. I would recommend the facility to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Barbara R - Family/friend
Memory Care
May 26, 2023
4.0
Great communication and caring staff
We moved our Mom from a facility in NC back to her hometown of Hagerstown. We were so disappointed and discouraged with the care she received in NC that we were hesitant to start the process all over. After interviewing 6 facilities in the Hagerstown area we settled on Brookdale. In the year our Mom has been a resident of the memory care facility at Brookdale we have been impressed with how well they communicate with us, their caring attitudes, and all the activities they do with the residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Don B - Family/friend
Memory Care
May 17, 2023
1.0
Theft of property
My father was in Brookdale Hagerstown when he passed. I'd recommend that if your loved one was near death to remove all valuables from their room. He died on a Monday and when we went on Tuesday to collect his things the three most valuable were missing. An "investigation" supposedly occurred but we were never notified nor items returned.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
1
Value for Cost
3
Response from Brookdale Hagerstown
May 26, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. Our executive director has reached out to further discuss your concern.
Patsy - Resident/client
Assisted Living
March 9, 2023
5.0
A Year Living Here
My favorite thing about living here is the laundry service - silly but true! I love the clean linens and clothes. I think the food is really good and I love the puzzle table and all the activities. The birds in the programming room are a wonderful thing to have around too! So far so good...
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dolores G - Resident/client
Assisted Living
March 9, 2023
5.0
Words from a Brookdale Resident -
I moved into Brookdale a little over a month ago. Everyone has been super nice, staff and residents included. The food is great and all of my needs are met. I was hesitant at first, like most are, but coming here ultimately was a very good idea.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 13, 2023
5.0
Verified Review
A Place That Truly Is A Place for Mom
I would recommend the community to others for their loved ones. My loved one has commented that they are pleased with the care they receive, the residents are nice, and the food is good. My loved one has settled in nicely in to the community. There are three meals a day served to the residents and there are choices for the residents to choose. They have snacks available as well. The staff communication with the family has been good, and they even do care meetings to keep the family updated on our loved one even do re-evaluations. There is a monthly calendar of activities that are planned. These activities are varied to keep the residents interested. There are pictures and comments sent to the families of the residents weekly by the Executive Director.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
PTM - Family/friend
Assisted Living
January 9, 2023
4.0
Verified Review
Early Feedback
They are friendly. The activities are outstanding. They had the most avalability and the ease of getting in quick. Overall, I would recommend to other families. A Place for Mom has been great.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
3
Activities
5
CB - Family/friend
Assisted Living
November 14, 2022
4.0
Verified Review
Mom Enjoys It
Mom enjoys it, which is the most important thing. The staff do what they can for her, which is also important. Sometimes they have an issue with communication with me. But if I have an issue and take it to them, they correct it right away.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
DM - Family/friend
Assisted Living
July 19, 2022
4.0
Verified Review
The staff is great, aides are wonderful. They keep the same people for mom's group, they make a strong effort to do so. Very good with communication and getting back with me on requests and medical info. The only downside is I feel that I must clean the room when visiting. But overall the facility is great thus far.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
3
anonymous - Family/friend
Assisted Living
April 25, 2022
5.0
Verified Review
Could not be happier
We are extremely pleased with Brookdale Hagerstown. From the very beginning the director was super friendly and we immediately felt like it was home, the staff could truly not be any nicer. My husband and I even said when it is our time this is where we want to go. The residents were so welcoming and looked to be very happy. There is a lot going on inside the community, Sundays are a little slower, but during the week there are all sorts of activities. They have meetings with the families frequently just to update you on how your loved one is doing and we really like that aspect. We are extremely happy with the experience and would absolutely recommend them to others, it was a hard choice but we are glad she is in good hands.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
L.K. - Toured community
Assisted Living
April 18, 2022
5.0
Verified Review
tour of Brookdale
we toured Brookdale Hagerstown and it was a good experience and tour. we ultimately chose another community because it was less costly.
Anna C - Resident/client
Assisted Living
March 30, 2022
5.0
A Newcomers Note
While I have only been a resident at Brookdale for two months, the community has exceeded my expectations. I was extremely hesitant to move but am so glad I decided to. The food from the kitchen is good, the residents and staff are nice and my days are filled with so much more than when I lived alone. Thank you to everyone at Brookdale!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Malcolm B - Resident/client
Assisted Living
March 30, 2022
5.0
A 5 Star Rating
Brookdale is a fine place to live. The support system here is quite good and the people are as friendly as they come.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gerald S - Resident/client
Assisted Living
March 30, 2022
5.0
A nice place to live -
I have lived at Brookdale for over three years and I am still happy with the community as a whole.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 79 reviews

Neighborhoods
around Brookdale Hagerstown

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Maryland regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Maryland regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Hagerstown

Brookdale Hagerstown offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Hagerstown 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (301) 733-3353 to reach a resident at Brookdale Hagerstown.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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