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7513 Mitchell Road, Eden Prairie, MN 55344
For pricing & availability:
5 star
42%
4 star
21%
3 star
16%
2 star
14%
1 star
7%
8.7
Review score
29498 reviews
644 facilities
88 Photos available
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Anonymous
-
Loved one of resident/client
4.0
Overall good experience
Over all our experience has been good
The place has always been clean.
The people friendly
The care has been good. [name removed[ is much healthier now.
[name removed] is always happy to go to meals. As soon as mealtime is called he's off down the hall as fast as he can go.
We're not sure of activities. We know they have some.
[name removed] diabetes is difficult to control but he's been doing great there.
Our one worry is that there has been turn over of almost the entire staff in the last few months. Everyone we worked with is gone. [name removed] still seems good so we are observing to see how things go. Why did everyone leave?
About the facility Brookdale Eden Prairie
At Brookdale Eden Prairie, we implement a deeply rooted, person-centered approach to memory care. Residents are able to find purpose and meaning through interactive, supportive activities, and feel safe here while doing so. Our compassionate team is available 24 hours a day, seven days a week to be alerted to an emergency. With access to dementia-trained caregivers when you need it, you can rest easier here. Our Alzheimer's and dementia care services incorporate the Clare Bridge program, which aims to sustain residents’ feelings of belonging, purpose and safety, while seeking to preserve their sense of self. Care and safety are at the forefront of our teams’ minds, which is why we have a 24-hour security system and keypad entries, as well as air ionization technology in common areas to protect residents and visitors from viral infections. One of the most popular common areas in the community is called the Town Square — this indoor community centerpiece recreates the center of a small, old town. It includes many remarkably crafted details including cobblestones, a lamp post, and faux storefronts. It’s a rather unexpected feature and remains a popular space for residents to congregate.
Although residents can use the community kitchen on site...
Read more
Senior living options offered
Memory Care
Pricing for Brookdale Eden Prairie
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale Eden Prairie
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Compare
Brookdale Eden Prairie
7513 Mitchell Road, Eden Prairie, MN 55344
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3500 50th St W, Minneapolis, MN 55410
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1011 Feltl Court, Hopkins, MN 55343
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5 star
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4 star
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9.3
Review score
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5 star
50%
4 star
42%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Amenities at Brookdale Eden Prairie
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Diabetic Care
- Memory Care
- Medication Management
- Incontinence Care
Meals & Dining
- Vegetarian
- Kosher
- Professional Chef
- Vegan
- No Sugar
- Restaurant Style Dining
- Guest Meals
- Anytime Dining
- International Cuisine
- Special Dining Programs
- Room Service
- Low / No Sodium
- Organic
- Meals Provided
Room Amenities
- Handicap Accessible
- Ground Floor Units
- Bath Tubs
- Air Conditioned
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
Pets
- Dogs Allowed
- Cats Allowed
- Pet Care Available
- Weight Limit (lbs)
Common areas
- Indoor Atrium
- Outside Patio
- Library
- Beauty Salon
- Barber Shop
- TV Lounge
- Outdoor Common Areas
- Central Fireplace
- Meeting Room
- Main Street Shops
- Indoor Common Areas
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Raised Garden Beds
- Fitness Center
- Woodworking Shop
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Holiday Parties
- Stretching Classes
- Intergenerational Programs
- Pet-focused Programs
- Yoga / Chair Yoga
- Christian Services
- Karaoke
- Activities On-site
- Protestant Services
- Live Musical Performances
- Educational Speakers / Life Long Learning
- Wii Bowling
- Art Classes
- Birthday Parties
- Live Well Programs
- Activities Off-site
- Visiting Rabbi
- BBQs or Picnics
- Cooking Classes
- Devotional Activities On-Site
- Sensory-based Programs
- Day Trips and Outings
- Gardening Club
- Brain fitness / Dakim
- Other Religious Services
- Dances
- Devotional Activities Offsite
- Trivia Games
- Live Dance or Theater Performances
- Visiting Chaplain or Priest
- Reminiscence Programs
Reviews
for Brookdale Eden Prairie
Write a review
A Place for Mom has scored Brookdale Eden Prairie with 6.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Eden Prairie has 43 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.7
Staff
3.2
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.5
A Place for Mom has scored Brookdale Eden Prairie with 6.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Eden Prairie has 43 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Herbert - Family/friend
Memory Care
May 29, 2024
Brookdale Eden Prairie review
Some of the staff members are friendly. When it comes to the value for cost, they charge me for things that are crazy. Showers are [fee removed] a month. If she says no it cost [fee removed] more a month but still no shower. A lot of crazy stuff like that
Response from Brookdale Eden Prairie
June 3, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Gary - Family/friend
Memory Care
May 14, 2024
Do not recommend
Billing was inconsistent, cleaning of clothes was terrible. Had to bring his laundry home so items were not lost by staff. I went every other day to make sure his clothes were changed. And he had enough supplies. Toilet paper, depends. Short staffed all the time especially on weekends. Very friendly staff initially but changed when he became more of a burden and he was locked in to there system. Corporate ran system much different then when I brought him to [facility name removed].
When I informed them [name removed] passed. Received no condolences. Which seemed weird.
Response from Brookdale Eden Prairie
May 20, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Family/friend
Memory Care
May 7, 2024
Proceed with this company cautiously: Be aware and involved! It is not as it was perceived.
There was a complete turnover of Administrative Staff... this negatively impacted their ability to communicate with us as a family AND when they reassessed her, in [date removed] , the price for her care was OVER [fee removed] per year. They did not assist us (as promised when we admitted her) in the process of getting government medical assistance "waiver"... we are STILL in the process of this and getting retroactive monetary support. There is not a nursing/caregiver staff was present/visible at all times to supervise and support the patients when necessary. Many of the hired Staff were NOT trained properly in the needs of a MEMORY Care/Dementia patient. Despite a change to MInnesota Healthcare insurance change from Humana to Blue Cross Blue Shield, bills were still being sent to Humana which has resulted in over [fee removed] of unpaid bills and mailings to get bills paid. Hospice was introduced in [date removed]. We felt that This was the only consistent nursing care that my mom was actually given personal care for. My mom fell at the facility twice and was sent by ambulance to Hennepin County ... Hospice WAS NOT CALLED FIRST. This also has resulted in numerous medical bills because insurance now doesn't cover the visits to Trauma Hospitals, because she is on a Hospice Plan. Having the "Rules" of care ignored had us very concerned for her safety and quality of care by the facility. Then to add insult to it all, they wanted thousands of dollars MORE for her "proper care." We felt it insulting because the care that she was previously getting wasn't even "up to par"... We told them at a phone conference meeting with several people present, that she would be moving out by the end of [date removed]. When I again mentioned that in an email to them to send documents to her new home, they told me that I had to give a 30 day notice. Even though we had given it at our December meeting, that was unrecognized and we had to pay through [date removed].
This is in our past now. I wish them no ill-will. I just HOPE AND PRAY, for the sake of the comfort, care and peace of mind, of present and future family's loved ones, that the new administration will step up and make that place WORTHY of the care my mom and others like her actually deserve.
Response from Brookdale Eden Prairie
May 14, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Family/friend
Memory Care
April 25, 2024
Overall good experience
Over all our experience has been good
The place has always been clean.
The people friendly
The care has been good. [name removed[ is much healthier now.
[name removed] is always happy to go to meals. As soon as mealtime is called he's off down the hall as fast as he can go.
We're not sure of activities. We know they have some.
[name removed] diabetes is difficult to control but he's been doing great there.
Our one worry is that there has been turn over of almost the entire staff in the last few months. Everyone we worked with is gone. [name removed] still seems good so we are observing to see how things go. Why did everyone leave?
Anonymous - Family/friend
Memory Care
March 29, 2024
Our Experience
My loved one was a resident at Brookdale Eden Prairie. The experience there was okay. We grew concerned with all of the turnover - leadership and staff. Activities were limited. Communication was not great - we had to initiate for information. I can't say that I would recommend it to others.
Response from Brookdale Eden Prairie
April 1, 2024
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. We are committed to providing quality service and care and have shared your concerns with our corporate management team for review.
Anonymous - Family/friend
Memory Care
December 18, 2023
Review for Brookdale Eden Prairie
Keep your loved one at home. Brookdale Eden Prairie must have been a top rated facility at some time in the past. Owners of facility need to be questioned about their profits, their business model for future, their reasons for lack of upkeep in facility and staffing and maintenance
Response from Brookdale Eden Prairie
December 21, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Anonymous - Family/friend
Memory Care
August 8, 2023
Review for Brookdale Eden Prairie
I'm glad we brought our mom there!! Very caring staff! We picked this community because of the location, and it was near her son. Also, the "HR" person was very personable and seemed to know all of the residents and was super friendly and understanding ... He also was able to help us get financial help connections in place more quickly than some other places we looked at.
Anonymous A - Family/friend
Memory Care
July 12, 2023
A facility that pretends to care
Putting my loved one in Brookdale was the biggest mistake I made. The lack of communication is astonishing. My loved one was injured and I was not told until I went to visit and saw what happened. The caretaker ratio *meets* minimum requirements for the state but understand that it is not enough to properly care for and monitor residents. This facility has been nothing but a headache and they have shown their true colors.
Response from Brookdale Eden Prairie
July 14, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Memory Care
March 16, 2023
Review for Brookdale Eden Prairie
I would tell my friend to investigate every aspect of the facility before signing anything. They are quick to tell you all the things that they can do for you but then fall short of accomplishing these tasks. It's not a place that you can trust your family member to be taken care of without your constant riding the staff to complete basic tasks. If the facility came through with all the things that they had promised, I think it would be worth the value and cost but they fall short of accomplishing daily tasks.
Response from Brookdale Eden Prairie
March 17, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Herbert - Family/friend
Memory Care
January 23, 2023
A Good Place for Mom
It's a good place, and I would recommend it. The facility is generally clean, although they don't keep my loved one's room as clean. The staff they do have are good, they're just overloaded. They're making sure she's okay but not paying attention to detail, so it's still a full time job for me to make sure she's fully taken care of.
Response from Brookdale Eden Prairie
January 24, 2023
Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Anonymous - Toured community
Memory Care
August 9, 2022
Tour of Brookdale
I toured Brookdale Eden Prairie while all of the residents were eating lunch. They were playing country music very loudly, it smelled in there, and it looked like they were eating everything from a can. They just didn't look happy or anything. There's issues at the community we chose, but the staff are really nice; they will try and convince her to do things, and she has friends there now.
Response from Brookdale Eden Prairie
August 10, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
anonymous - Family/friend
Memory Care
May 18, 2022
A place that you can be comfortable have living
We have not been there for a meal ourselves but we have been there for snack time and their snacks are fantastic. They have plenty of different activities going on every single day. The staff are great about keeping the residents involved with one another. We have nothing to compare Brookdale to but we have no complaints and we would definitely recommend this community to others.
Anonymous - Industry reviewer
Memory Care
November 18, 2021
The BEST community
Brookdale Eden Prairie has the most caring and compassionate staff. You’ll always see the care staff going above and beyond to help your loved one. The management team is also very strong which gives a great level of comfort to families. The environment is very welcoming with the community and staff being very lively!! They have a great calendar of activities for the residents, which allows for tons of socialization. Could not recommend this community enough!!!
anonymous - Family/friend
Memory Care
October 1, 2021
Our experience with Brookdale
So far so good. The staff are great and they have been wonderful with communication, we can reach out to them anytime and they will meet with us to discuss anything. It is very expensive, but worth it.
Anonymous - Family/friend
Memory Care
October 14, 2020
Brookdale has provided all our needs
We chose Brookdale Eden Prairie because it is strictly a memory care facility, so everything was secure and set up with a lot of thought into memory care. The room sizes here are small, but they are all private rooms so you do not have to share with a roommate. I ate here before and the food was alright. My favorite part about the community would be that its small and everybody knows everybody.
V Anderson - Family/friend
Memory Care
September 25, 2020
find a different place
Brookdale was the biggest mistake - my mother had a black eye within 2 weeks and a fractured footby the next visit. We moved her out as fast as we could. They are not friendly to the residents more like bullies.
Mary Laabs-Matzinger - Family/friend
Memory Care
May 6, 2020
Catered to her needs
Brookdale is very good and they are willing to work with the family. They are very personally oriented to what each resident needs which is what makes Brookdale Eden Prairie above others. It is a smaller type of community and has a focused environment for memory care. It is homey, inviting, and warm and set up well. They cater to my mom's individual needs and interests. For example, she used to enjoy embroidery but can't do it anymore, so, that found coloring books that are like embroidery pictures and she really enjoys it. There is an ease as far as medical care because I know her needs are being met and i don't need to really worry.
Skmuel - Family/friend
Memory Care
September 10, 2019
Below average care
My Dad was a resident there for 2 months because he was mis diagnosed as having too many memory problems for assisted living. We moved him to another facility where he could be in an assisted living environment. There were very few residents that he could have conversations with. Other residents were loud and would enter his room if it was not locked. Staff were kind but he had to wait longer than 10 minutes for them to answer his call. Communication from administrators and staff were below what was promised. It was confusing trying to find who to contact to get things done. Activities were listed with fancy names and amounted to watching tv in a group. There were no food choices at meal times. Quality of food ran from average to poor. The place was always cold without a way for residents to control heat or AC in there rooms.
Anonymous - Family/friend
Memory Care
April 11, 2019
Dementia care
The staff seem to care about residents and provide good care. Housekeeping in my mom's room could be better. Food is fair, not home cooked meals, mostly frozen. Activities are provided to keep residents engaged.
Karen Koenig - Family/friend
Memory Care
December 17, 2018
Couldn’t Be More Pleased
We travelled the Twin Cities looking for appropriate, safe and caring environment for our loved one. We visited several times before deciding in Brookdale, Eden Prairie. They are wonderful, our loved one is very well cared for and their staffs response has been immediate as we have needed help.
We honestly believe we found the BEST!
Thanks to A Place For Moms for their assistance.
Neighborhoods around Brookdale Eden Prairie
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Frequently Asked Questions about Brookdale Eden Prairie
Brookdale Eden Prairie offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Eden Prairie 6.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (952) 906-3800 to reach a resident at Brookdale Eden Prairie.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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